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  1. I have to warn about Aspenbear on Furaffinity. I ordered a Commission at him at May 29th via telegram. at like middle of june he announced refund people since his queue was too long. After a while i was wondering about the state of my commission if i get a commission or a refund. After i asked him the Question at the 15th of june he opened the commissions again on the 16th. After he said he is gonna refund. So i waited for his answer. He reopened Commissions again Still no answer or scetch around this point. I sent him a Note via Furaffinity which was read but not answered. At the 3. July i started the resolution via paypal. he had enough time to react and answer me. At the same day as i started the case, he answered me the question from the 15th of June. at the 7th of July i escalated the case to paypal since he didn't answer on Telegram or via paypal So i sent him a message on paypal again. At the 11th july he made a journal aboout to update his Trello and about a few YCHs he is gonna finish. Still no scetch up to this point. At the 13th of July i got an answer on telegram to my paypal-resolution.. Since i was not the only one which didn't get any Commission done i decided to Force-payback through Paypal. i got a last Message at the 17th. Seven days later he reopened his Scetches again. His last Commission he submitted was a an old YCH. Evidence for payment and payback: On his trello i have still an entry for the refund. I got my 60$ back with the forced paypal-resolution.
  2. I met Finley at AnthroCon while they were running a booth in the Dealer's Den. There were suiters attending the con in suits that Finley had made, and the tails they had on display were of good quality. We talked for a while about pricing a fullsuit, how long delivery dates were, how deep the queue was. At that point, I decided to commission a Full Digitigrade suit from them for $1600. Communication was great until December, at which basically all communication ceased. The only reason that Finley responded here was because I had 2 emails: I am open to marking this Beware as "resolved" if and when the refund has been processed on PayPal. New information as of 7/1/2019. I was promised a refund (partial in June, the rest in July). Finley has not been in contact since those promises were made. I've attached the email conversation below, and you can see comments for more info. At this point I'm forced to raise this to Beware status from it's current Caution status.
  3. I paid Gideon Hoss nearly $60 to draw my character at anthrocon 2014. I was unable to retrieve it at the time. I have sent him numerous emails over the years asking about it. Ive seen him at other anthrocons and he still didn't have it on him, but he did finish it.
  4. Before I begin, let me reinstate that I wish no ill will or harm towards DaskerLizard or their business. I am simply posting my experience about my time with Dasker so that others my avoid the negative experience that I have had. ________________________________________________________________________________________________________________________________________________________________________________________________________________________ I contacted Dasker/BlueFoxFursuits the morning of June 16th, 2016 via email asking if it was okay for me to order being 17 (turning 18 within the next few weeks) and what their payment plans looked like. I was responded to 4 days later with both my questions answered. Given the okay to order, I then submitted a application via their google docs quote form. I was responded to almost immediately with the approximate due date and how much my suit (which was/will be a partial) would cost. I responded back within a few minutes saying I would like to go ahead and reserve my spot within their queue. After a few hiccups, (me paying in the wrong currency), I finally had paid off my deposit and had a reserved slot for May 2017. I paid £190 ( $287.16 ). A few emails from me about what furs they will use for my suit were exchanged so I could order a bodysuit to match with no problems. I have since received my bodysuit from another maker. The real problems started when it finally reached the due date for my commission. I was struggling for with money due to unforeseen car problems, so I emailed them on the 15th of May, 2017 and asked for an update on when I would be up so I could prepare on when I needed to pay/how much to put aside. They replied telling me they had to "do a lot of shifting around in my queue due to confuzzled suits overrunning" and how they had injured their back moving fur supply boxes and that they will be "starting up the queue again towards the end of june when I'm back from confuzzled, and also back from visiting family for a late birthday meetup". I was both upset and relieved on how I would have time to save up further and put aside my money problems, but also a little sad considering they had taken more con crunch commissions and put them ahead of other preexisting commissions. The next time I contacted Dasker was 5 months (October 9th, 2017) past the given completion date of end of June 2017. I simply stated how I had not received an email from the regarding my commission and how the queue was looking/when I would be up. I was then informed unknowingly that I had been once more pushed back to February of 2018. At this point I was rather upset, so I did not reply. I emailed them ONCE MORE on July 21st, 2018 (another 5 months after the due date they had given me had past), asking what the wait time is looking like since my slot had been missed once more. They responded a week later on July 28th, 2018 saying they had moved and had eurofurence deadlines to focus on. Again, putting convention crunch commissions ahead of regular commissions. I was told that I would have my commission and "all older orders out by jan-feb next year". Again, moved another year back. I did not reply. After waiting so long, I then took it upon myself to contact Dasker one more time on January 8th, 2019. They replied saying that it "should be february". Seeing as it was the beginning of the month, I was VERY excited to finally get around to getting my suit. That is until as of late. On February 17th, I contacted Dasker after finding out that they had once more opened for more commissions. This has had me extremely worried that my commission from 2016 would be pushed back once more to make room for other, newer orders. I asked them if there was a problem with my character and asked that if they did not like the character given, that they would tell me and refund me my deposit instead of pushing me back over and over. They then confessed to me that I am not the only person who has been waiting since 2016 for their suit and that I should have my suit by March. I was upset by this information considering how I am 1) not the only one going through such an experience and 2) my slot had once again been pushed back. ________________________________________________________________________________________________________________________________________________________________________________________________________________________ To reiterate, I am a very patient person. I from the above evidence, it is obvious I have only emailed one to two times a year asking for updates, often waiting months after the date I was told to contact them. To put it into perspective, I ordered when I was 17 years of age, I am now not too far off from turning 21. I have given Dasker the benefit of the doubt one too many times, and I can say that I am very unhappy and disappointed with my experience so far. I only paid the deposit needed to reserve my spot, but I have had the rest of the money needed within my Paypal for up to 2 years now. They do not email/contact commissioners when they come upon hard times, leaving one to basically chase them to get a vague answer on when your commission will be started. Dasker seems like a nice person, they not once seemed rude and often replied in a very professional manner. However, it seems their queue is VERY disorganized and unprofessional. At the moment of writing this, I still do not know what spot I am in their queue and do not recommend working with DaskerLizard/BlueFoxFursuits. I will update further when/if I receive what I have paid for or if anything else unfolds. If you see any inconsistencies within my writing, please let me know and I will fix them!
  5. In April of 2019 I purchased a $60 YCH from AbigailDS with a week or two turn around time expected as that what their listing promised. I got a fairly quick wip from them and was super excited to get my finished work. A month went by with no communication so I was unsure if what I saw was my final art so I messaged them and asked and was told the file was on another computer and they couldn't work on it, they'd work later. Another month, no contact from them, I inquire again. They say sorry again, they gotta add some background and effects and will send it. ANOTHER MONTH. I message again this time they say they were out of the country and will resolve my issue soon. I try to press for details, a deadline. They say they will try to get it to me in a few days. It's then I notice a lot of comments on their profile from others who are owed art and haven't gotten it yet (the only thing I don't have ss of before they deleted it). At this point I can't even get a paypal refund because it's beyond the time frame. I've come to realize I'm not going to get my finished art, I'm lucky I even have half way finished art. Some people have nothing right now. They are now deleting all comments on their profile of anyone complaining. They have deleted their journal postings saying sorry about owing art because people are complaining. They say they had a problem where they offered a lot of art and took a lot of money then had an art block. That everyone is refusing art and wants their money back but they don't have the money because they are helping a sick relative. Yet they are continuing to post up a new YCH and take new art. They've even posted new art. Yet I've waited since April for mine and there are others who've been waiting a three or more months still also. They tried to lecture me in their now deleted journal about me making up my mind if I wanted art or a refund which I can't lie really kinda irritated me. I wanted my art which I paid for. That's why I bought it. But as I kept getting false promises I just figured I'd have to start demanding a refund. But I did again, let them know in a message that I do want my art and if they can complete it I would really much rather just have that and be done with it. The images are my paypal payment & my personal messages. ramaloki is myself on FA which is why I did not block out that name in the images. I am ok with my name being shown.
  6. I comissioned pinkbananaa at the end of november 2018. The comission should have been an christmas present and she knew that. In december I got the update that she would start the comission now. In January she apologized because she had much to do, her dad was apparently sick and so on. I was understanding, since that can happen to anyone. I havent gotten any updates since then, she also ignores my notes.
  7. I had worked with this person in the past (like, last few years) on occasional commissions/in stream slots, and had a friendship with them. In march shortly after my birthday they had an emergency chibi sale due to some life issues they were having, so I got a chibi slot. On the journal (which unfortunately was deleted after the fact so I cannot go back to screenshot directly) it was stated that the chibis would be done pretty quickly, if i remember correctly it had either same day or within a week I think? It was not mentioned that it was part of a larger queue. Never got any updates or the art piece so after 2 months I asked the first time for an update. Didn't get one and was told they were moving so there was no update. So I waited until June... In a Picarto stream i pmed/wisped them directly and asked if they would be working on mine in the stream, they told me they were working on their Trello backlog...I checked out their Trello and my art was nowhere to be found. Mentioned this and they finally added it. Waited another 2 months (so August), watching their Trello board, seeing them add new things all the time, and do work on the newly added things, but never any update on mine. During this time they were doing in streams constantly, and also trying to advertise to me to buy from them again. Confronted them in August that i was uncomfortable with the lack of communication, with things being bumped ahead in the trello que, and that as there had clearly been no update (as I hadn't ever gotten one, and the Trello still had it marked as not started) that I'd like a refund. They flipped out, claimed there was actually a sketch done (no proof of one was ever given) I asked them to either finish the piece, or refund me as I had been waiting a long time, had been super patient and not pestering for updates. They said they would rather refund, and it would take up to a month and that they would turn the supposed sketch into a YCH. Still never showed it to me. I agreed to wait the month. I gave them almost 2 months, still nothing but them asking me to wait so they could get their nephew a birthday gift. I offered again for them to do a cheaper art piece. this occurred in one of their Picarto streams in a wisp chat so unfortunately I dont have screenshots of this as at that point I wasn't thinking I would have to do a beware, but had offered if it would be easier they could do an in stream sketch instead of the refund as I didn't want to cause financial hardship for them, again they refused. Just to note, the chibi was 20 and the in streams were 16, so i would have been fine accepting lower cost art in place of a refund if it would have been easier for them! I confronted her about it last night as I have been super patient, not badgering for updates, and actively trying to work with her on this. As can be seen in the screenshots they flipped out, then had her bf message on her account to insult and be rude AF, and finally she agreed to actually refund me. This morning I got an email showing that I was partially refunded because of claiming she started a sketch which honestly, there was never any proof of if and only mentioned after I expressed wanting a refund, so I'm almost entirely certain it was a lie to try to keep the money as on their trello it was clearly marked as not started, had zero updates and even now ive never seen the supposed sketch. I attempted to contact her again, expressing that a partial refund was not acceptable, and she had blocked me on Discord so I had to leave a shout on her FA. This was a complete disaster of a situation and I wouldnt wish it on anyone. I am still waiting for the other half of my refund but I am skeptical on if they will ever send it. I left a shout on their FA, expecting that they finish refunding me. They removed the shout, screenshots to show the new shouts that were posted as well as email I sent after they blocked me. After contacting them via email and making it clear I was not just going to drop it and provided the sketch. The sketch provided however, is very clearly NOT my character as it is a generic feline with a small mouth, and long tail. The character requested to have draw is a saber cat, with a nub tail. Sketch is included below to show it is clearly not the character shown in the ref
  8. I didn't really want to post a beware, but after 8 months, I've come to hate the piece I got, and remember how horribly I was treated when I asked for a refund regarding it. So, here it goes. Also if I leave anything out, my web browser ate my first typing of this post due to a misclick, so I shall attempt to properly add all the information once again. So back in June I saw the artist hosting a YCH, and given prior business transactions went by smoothly and with great turnaround times, I quickly grabbed a slot. NSFW YCH: http://www.furaffinity.net/view/27646358/ Proof of Payment: https://prnt.sc/mjumqe So payment was sent, and then began the wait time. Eventually after some time had passed without a WIP, I poked the artist asking if they had started one, and if not, I wanted a refund. This was after 2 months without a single update. When I did so, I was soon met with a rather rude, defensive approach and the artist claiming they did "no refunds" and that I should have known given it was in their ToS (mind you not once during any of the prior transactions did the artist provide their ToS, and had I known this was a part of it, I would have never commissioned them). They also blamed personal matters for the delay, and blamed my lack of knowing they were away (apparently they made a journal which I didn't see/missed in the mess of 200+ other journal notifications) as the reason for the delay. The artist also claims I had been pestering them since I got the art for updates, which is a blatant lie. I had asked for an ETA for the completion of the artwork, seen here: The next time I asked where I was listed in their que, which was 1 month later: Finally I asked for a WiP after 2 months without a single update and if one wasn't provided, that I wanted a refund (I cannot find if I told them if I didn't get one I'd open a PayPal claim), this is where the hostility happened: The one thing that should have been my red flag was that first they said they hadn't started, then suddenly they had a WiP to show once I asked for a refund. I was provided the WiP, asked for updates, and approved the WiPs then after: Eventually I got my art, but not in the professional manner I should have gotten it Unknown to me, the artist finished the art, uploaded it, and I went a week or longer without knowing. The only way I found out it was even done is when I saw the uploaded finished piece in my submission notifications. The artist failed to note me the link, and I had to ask for the finished file to be sent to me: Now 8 months down the road, I'm looking at the piece, and finding compared to other artwork done by the artist of the same style, my piece is lacking. it clearly was rushed, the quality is poor, and the more I look at the piece, the more I come to find myself wishing I had just pushed the refund via a PayPal claim and not accepted such a terrible finished product. This is what I received: NSFW: http://www.furaffinity.net/view/28596438/ I should have posted a beware back when this first happened, but given I got my art, I didn't think it would be approved. Back then too I was just glad to have even gotten the piece. However, I'm wanting to now warn others of this artist and their means of conducting business. I just want to warn people of my experience with this artist, in hopes that no one else ends up treated like I was or in the same situation I am in now.
  9. I had expressed interest in a character Beauregardent had in their TH and had offered to trade for it. Eventually they told me over Discord they'd be willing to sell her to me for what they paid. They promised they'd hold her for a few days while I got the funds together, and on the 1st I paid $300, and the remaining $100 on the 6th. Unfortunately I don't have the messages to our original conversation, but I do have the DMs concerning payment and paypal screenshots. Today, August 21, I was informed by someone on TH that they'd also bought the same character from the same person. (I'm DeadGalaxy) When I showed them the logs of the sale, we've come to the conclusion this was done intentionally and was no mistake because while I had sent my first payment first, they had paid Beauregardent only a couple of days later. From the other buyer: I have never had a situation like this concerning character trades/sales and it is upsetting, both for the amount paid and the trust breached. I DM'd Beauregardent at the start of this info being sent to me but at this point I still haven't gotten a response from Beauregardent on resolving the situation. Edit: $195/$400 has been refunded. Edit2: The adoptable has been refunded.
  10. At the beginning of 2018 I took Codeine up on a deal. She was to do me a couple's sketch page with flat colour for a grand total of $200. As of now, it is still ongoing and I have two basic sketches (not-coloured) which was shown to me at the end of April 2018. (I'll come back to this later.) Proof of Purchases From the initial purchasing of the commission to the first sketch update, I always had difficulty communicating with her, whether it was due to no replies on Discord or her emails. This is a long running trend that is still happening today. She has said multiple times that she has personal issues going on, some to do with mental health and some to do with money. I have tried my best to be cordial and to respect the time she may take as I can understand is can be difficult. But even after a year there really has been no progress on my end all the while she still accepts more and more commissions without ever really seeing them be uploaded. (Of course, these people may have very well gotten their work done, but Codeine told me something herself which makes me doubt that.) Large and Unmoving Backlog She told me once that she had a backlog of near 100 people but only works on those that continue to pester her (like myself). Obviously at the time of hearing it, I thought it was a little peculiar and borderline scam-like but I tried to stay positive and said at least it lets her focus down on 'urgent' ones and such. I'm fully aware I could considered mean or inconsiderate to go back on my word of not outing her, but at this stage I feel like I want to get the word out. With all the hubbub of Jailbird working up a backlog and constantly taking more made me think of it, and if I can stop people from falling into this pit like me, then good. From the horse's mouth the artist has a fairly dodgy work ethic / professionalism since it seems a lot of people's money has sunk into the void. Potential Attempts at using my wallet more I would take this one with a grain of salt, but it also showcases the long periods of time I would often have to wait for any kind of communication. She once drew to my attention an adopt for a character going and she started out by saying how much they liked drawing my character, and if I were to buy this adopt for her, I'd get a steady flow of art with them together. To her credit she said it was quite a selfish ask and didn't seem bothered by me declining. However it was followed by a particularly long period of time without any word from her after having finally just been in regular contact with her. Her initial proposition on Jan 17th. A period of time without contact from the 17th of Jan to the 20th of Feb. (Now, I personally feel this was because she failed to get the character out of me BUT I am happy to be proven wrong and to state that as more my opinion than anything else.) This further shows poor communication on her end, creating a frustrating time on my end. Combinations As time went on, I foolishly continued buying smaller things from her which also were never completed HOWEVER she did offer to combine them into the price of the sketch page. With everything said and done, she dropped a few patreon rewards and sketch slots I purchased completely in order to put more detail into the page. This included a piece of work that she left as flat colours instead of finishing, saying that would go into the page as well. We ended up basically having her owe me the same full sketch page but fully coloured, fully shaded instead of just flats like we originally settled upon. (Which I was happy to accept, of course.) Recent Endeavours and Attempting Refunds Lately I've been asking her for refunds on the page. Since its been so long since I've had an update, and trying to get into contact with her was a trial within itself, I started talking more about simply putting it to rest and getting me my money back. There are many things I'm still due from her but have stated I'm perfectly happy to just focus on the very original $200 and forget about the extras added on and the little sketches I bought on the side. Just the other day she responded and tried to say that the amount of work she's already done is worth $260. Even though she had this to say about the original. This was the picture in question that I asked for price on. This image, flat coloured would be worth $200 in her own words, that we settled upon and I paid. Compare that with what she had managed to do for me in one evening that she is saying is worth $260. We since moved to Twitter to speak, since I generally found better success getting her there, and I could see whether she read my messages or not. She said it was worth $260 because she has apparently done more work on it since (That I have not seen so I haven't been able to even approve it.) though I can't help but imagine she will quickly draw something up or colour a part of it to show me when she next gets back into contact with me. (Which to be honest, if she does then fine. I won't want money back for work that has been done, that's the whole point.) But as it stands, that's all I have to show for my money. Conclusion and where I am now 4 days ago Codeine explained to me she was away from home for personal reasons and assured me she'd be away for 3 days max and would be home to talk with me further about all of this. Obviously, she has not but has read a post I sent to her earlier today. (Still past the 3 day limit she set.) I have essentially been left on read at this point in time. The blue tick means someone has seen your post. Grey is the opposite. These were from today. 8 hours ago and 52 minutes ago respectively. I ultimately didn't want to make this as I hoped we could come to an agreement and I could let it all go. But after constant delays to periods of time she comes up with herself, I promised to myself I would write this up and be done with it if she failed to meet the next deadline. (Yesterday.) Even if my own issue never gets resolved I hope this might at least make a few more people aware that it might be best to steer clear from this one until her backlog seems to be more under control.
  11. Some images may contain NSFW materials, as this is about a NSFW artbook produced by inkedfur. Most Proof is correspondence but a picture of the cover which could be NSFW is shown at more than one point. In short, I worked on this project with many other artists, 41 total. The book was produced by inkedfur, and we only ever got one payment of 7.30 The book was to be a limited run, but has been printed multiple times with out our consent and the company and owner has not been forthcoming with any information and infact has replied in very unprofessional ways. This is still an ongoing case and nothing has been resolved. This is something that started about a year ago, so I will do my best to break down the information and the context as I have it. I have not blocked out the name of the owner, because this information is available publicly and as his email signature. If staff would like me to edit that I can. For context, here is a link to the guidelines that all artists who worked on the book were to agree to. Kei, who was working as a partner with Inkedfur at the time, was the book lead and put this together for us. As being an employee of inkedfur and book lead, Kei was our middle man. https://docs.google.com/document/d/1NjG7YIzK_F-482hajwZ5znTzvyj_-heQMPnlhcTzUAM/edit#heading=h.26re1e8okgjn Important note, this link has a link to the second document as well as the first. Deadlines changed and more information was added. So the first one you see is older and there is a link at the top for the 'newer' version. Both contain alot of the same info. Here are some important bits of the FAQ we were all given to review. The Timetable and payment. https://imgur.com/7yUf3P9 https://imgur.com/CnBgEi4 Later on we got an email with a breakdown of how the profits would work: Profits: https://imgur.com/XO0WBGC March 12th we get an email explaining there was a print delay and requesting info for payments. https://imgur.com/CjxG4Z9 March 18tth we have a break down of sales and book orders. Though now there is the mention of the costs for the artists books. https://imgur.com/tZbc9eT May 24th: We are in the black! First profits to be paid out will be soon. 606.90 total profits as of may 2018 to be paid in royalties! 12.91! This was less than I thought it would be, but the email states we -STILL- had books for sale at that point, and the pdf sales had not yet happened. https://imgur.com/1j7dE10 June 20th I admit this was a bit of a slap in the face, it was a bit less than I was expecting given the email and I personally took the tone of the note poorly. https://imgur.com/El6YfrA June 29th PDF is finally up! Apparently, the delay was because the new website they were working on didnt have support for digital products yet. So, it has been hosted on the OLD website, and we have links to it to post to. https://imgur.com/8MnLQzU https://imgur.com/5zigF7h And that was it. That was the last we ever heard on the matter, and the last payment anyone ever got. I confirmed this with several artists, I was a bit worried because I had -left- inkedfur (as no longer allowing them to sell my work) and I thought perhaps my royalties had been lost in the system somewhere. But turns out, no one else had gotten paid either. That brings us to Feb 2019. I contacted Kei after hearing back that no one else was being paid or getting royalties from the knottyboys book. Oddly Kei said that two payments of royalties were made and they had sold out of all the books. And that only 4 sales of the PDF were done. Checking the website, the Book is for sale, but the pdf is not. https://imgur.com/22CZ5e5 https://imgur.com/n1eR1Ll I was directed to contact inkedfur directly. And I did so on Feb 22nd. Knowing they were at a con and figured by the way Kei responded they knew I, and possibly other concerned artists would be getting in touch, i waited. https://imgur.com/1WqUXVG That brings us to march 3rd, 9 days later. And this is the responce, and our exchange. https://imgur.com/D4U1lmc https://1drv.ms/u/s!As3pUy5MCJSahc0ZPWLzK2skEHaszA <-- larger resolution This is my most recent reply from James. I can see we are going to have to go through math and I will now for a third time be requesting sales records. Im beginning to wonder if anyone actually reads the request because I was pretty clear on what I am wanting. You are a business, this should be pretty easy, No? https://imgur.com/pHJK4pc I'd just been taking some time to dig into things as I wait for James to get back to me with the requested sales figures. Some interesting things had happened in this time. The Inkedfur twitter account had made a public post, and Kei also replied. https://imgur.com/AD1z46w https://imgur.com/yB1ytO2 I would also like to quickly point out that both james and Inkedfurs twitter have referenced a 30% sale royalties, but in the telegram chat used by artists for the book, Kei, the book lead and someone who works at inkedfur, tells us its been upped to 35% https://imgur.com/VVQkjBA So, Inkedfur sold copies of the book to (two?) 3rd party places. This was never mentioned as possible in our FAQ/Guidlines which in this instance acts as our contract. https://imgur.com/einwivC https://imgur.com/qU8F1Ln Another artist has heard back from James and gotten a statment: https://imgur.com/sltejyN https://imgur.com/M03FYya Interesting things to note here, are the mention of additional bundles of books. James only mentioning one payment, the one we have been able to find and confirm vs the two payments that were previously quoted by Kei. Lastly, the fact that nearly a year later the site still doesnt have digital sales enabled, of which most of our profits were to come from. None of us were told this. As for the additional books, this is news to pretty much every artist I have spoken with. We were all under the impression this was a limited run. As proof we have these: https://imgur.com/cETHUSa https://imgur.com/gKvZFAC https://imgur.com/xmoLTZE After waiting several days and knowing he was responding to others, I emailed him directly to the email at the bottom of his signature. https://imgur.com/5QvwFdI https://imgur.com/j5QuzWd His reply: https://imgur.com/uu9w0vp my reply back: https://imgur.com/NXpJV6V And that's where we stand right now. Requests for numbers are going ignored or denied and the responses we are getting are very unprofessional. There are other grievances I have with this company ( daki promised to the client for free never delivered, problems with my final payout when I left, ect) But I am limiting this to information that is public and my own personal involvement with the book. I know this seems like super small amounts, but if you spread those nickels and dimes over 41 people, thats alot of money. We dont know how much we are really owed, because a second batch of books was produced, and no math is adding up because the numbers keep changing.
  12. On July 24th 2018, I messaged Leone on Furry Amino asking if he had anymore slots left since he's an artist that I've commissioned several times before with no issue. So, I assumed that there would be no problems this time either and that all should go well, and I decided on a $57 half-body commission. An invoice was sent to me the next day (25th) and paid in full. I followed up with another message on August 10th asking if the commission could be changed to a different character if he hadn't started on it yet, which was OK'd and I provided a reference for the new character I wanted it to be of. Some messages are left out due to irrelevancy, since we were on friendly terms and would chit-chat about things unrelated to my commission in-between things. A character name is also censored due to them (the character) no longer belonging to or being associated with me. This is where the gaps in communication began. I didn't hear from him again until a month later (September 18th) but was aware of IRL issues that he had been experiencing at the time, so I didn't mind being patient and waiting as long as he needed. After September 18th, I didn't hear from him again until October 2nd and apologized in case a username change on my end had caused any confusion. He stated having more issues, so I didn't want to cause him any additional stress and was content to continue waiting. After October, I didn't hear from him again until November 9 and was made aware of a post that pertained to his IRL happenings and why the delays were happening. So, again, I was content to wait as long as needed and didn't hear from him again until January of this year when I was the one to reach out and message him on the 4th & 7th. I was becoming less active on Amino at this current time, so our conversation switched over to Twitter DMs after this point. I was told that my commission had been completed and that the file had simply been misplaced, although I never received or saw any WIPs of it prior to this whereas I had been sent WIPs every other time I've commissioned him. I tried to remain as understanding as possible and politely asked for a refund. After speaking with him on January 7th & 8th, I then heard from him on the 15th and was given a partial refund since he stated being unable to deliver the finished commission to me due to problems with his computer. Was also told that he was having issues with misplacing completed commissions in general. I was happy to receive an update and partial refund of my commission, but then another large gap ensued where there was no further communication from him until March. After March, I didn't hear from him until three months later (this past) June when I was the one to message him asking for another update. I mentioned that I wouldn't mind commissioning him again sometime regardless of the issues concerning this particular transaction, since I do love his work and had always had pleasant experiences working with him prior to this. Details were discussed, and I decided that I would be fine with a newer character of mine being drawn rather than receiving the remainder of my refund. I was updated on June 19th and told that he would be beginning work on it and also saw that he had simultaneously posted an opening for more slots on Amino. I was more hopeful that my commission would be completed this time considering that I did receive a sketch, but this hasn't been the case seeing as he's completed everyone else's commissions for the batch he just took mid-June excluding mine, which is something that I've been waiting on for almost a year now. I've received no further updates since July 8th and am somewhat frustrated with this and feel guilty about pressing for more updates, because I'm a very quiet and anxious person. I still have yet to receive the finished commission or any updated WIPs beyond the sketch.
  13. **THIS BEWARE CONTAINS NSFW CONTENT** Commissioning Lenex I have commissioned Lenex in the past and was very happy with his work. His work is high quality and he’s very reasonably priced. I bought my slot in May of 2017, Lenex was very fast responding to my emails and after I paid Lenex told me the slot was mine. Proof of Lenex confirming my slot: https://i.gyazo.com/8146060f8528ebf0b5d6b23f0c4b3777.png Proof me paying Lenex: https://i.gyazo.com/b8870641506f235efbda00f96d828201.png No Contact and few FA updates. After this...Uploads on Lenex’s FA began to slow to a crawl. I would see maybe one finished commission a month posted. This was often backlog from 2016. The only updates I ever saw from Lenex were him often opening his queue again. Explaining he needed rent, understandable. But after taking another bulk of comic commissions, Lenex would seemingly vanish for another month. He did this every month. Open the queue, vanish, open the queue vanish. And so on. This behaviour started to concern me, but I tried to stay positive. One of Lenex’s last major updates was him asking if anybody would be willing to ‘float’ their commission. This meant they would be willing to wait an undisclosed amount of time for their product. I opted for this, as I felt sorry for Lenex’s heavy workload beginning to get on top of him. I'm afraid I've no proof of this beyond an email I sent to Lenex confirming I am willing to wait. At one point, Lenex even asked some people to opt for refunds rather than getting their work. He admits both will be timely processes though. Lenex taking on more commissions via journals every month: https://i.gyazo.com/9959aaf4e22c36efa121511417e829ea.png Lenex asking people to be refunded instead.: https://i.gyazo.com/7f8fa0b5aab76a24c961aaab0634c0c0.png My email to Lenexwants: https://i.gyazo.com/72dd9e553fb0b9f6412b5d0bfc8ba864.png Lenex cancels all Commissions In June of 2018 Lenex posted an update informing everybody he would be transforming all commissions into artistic freedom, or receive a refund. This was due to Lenex no longer wishing to draw graphic artwork featuring non consensual acts. This upset many people who expressed their frustration at this sudden change. Nobody had been given any notice nor would their old commissions from 2016/17 be honoured despite being commissioned before this sudden change of ToS. At this point I was tempted to get a refund. Even though my commission would not be affected by this new change of ToS as it did not contain noncon/gore. I decided against this as judging by the few updates Lenex posted to FA were money worries, I felt a refund would be more tedious than waiting for my product. I filled in lenex’s new commission form and sent my email. I was put back into his queue. After this update, Lenex ceased to post all together. Lenex's new commission form (warning: contains NSFW imagery and mentions of fetish): http://www.furaffinity.net/view/27543789/ Lenex apologises and retracts his new rule. 3 Months ago, after 5 months of further silence on his FA. Lenex posted a journal apologising for his lack of organisation and handling of commissions. Lenex at this point had responded to a note I had sent him asking for a previous commission to be removed for personal reasons. This was the first time Lenex had spoken to me since first buying the slot in 2017. Lenex disabled comments on this journal admitting in the journal he didn't wish to get any kind of backlash. A link to the journal: http://www.furaffinity.net/journal/8933648/ (in case of deletion, a screencap) https://i.gyazo.com/e143de4d13d211b43d5eec992b3aaf4d.png I cannot provide proof of the note as the account I noted Lenex on is disabled and I've since lost my credentials to it I'm afraid. If Ican break into it I will post it if mods deem it relevant. No contact still On 20/1/2019 I sent Lenex an email asking for an ATA on my two year standing commission. As of 12/2/2019 I have still had no response from him. My email to Lenex: https://i.gyazo.com/c50b3b3eaa404ff98ff8467b62af06ea.png Final comments I feel saddened it has come to this as I have been a fan of Lenex’s work since 2014. I do not like writing complaints. I feel I've been more than patient with Lenex but now I feel myself and many of Lenex’s customers have simply been used as loans to pay for rent and put onto uncertain waiting lists with no communication and now Lenex has taken on far too much to handle. While I do feel for Lenex who clearly has had some hardships the last year or so, the complete lack of communication between both myself and all his other custom has pushed me to write this as a warning for anybody interested in this kind of artwork.
  14. I had given him money for a commission, however he made a few concerning posts that made me want to get a refund. He posted that he would refund, but when I messaged him he became hateful and refused to refund me.
  15. In April of 2015 a brand of designer underwear with a hole for allowing a tail as to be worn with a fursuit was advertised. This brand was called Fursace. It seemed pretty legit at the time and so I pre-ordered a pair. Things were looking good, as an email announcing the beginning of shipping came about a month later. I looked forward to receiving my undergarments soon after. At this time they requested an additional $10 for shipping, which I thought was strange but I was okay with it at the time. Unfortunately a couple of months passed, no underwear, and then finally I received an email about delays with a bunch of excuses. I was sympathetic though, and decided to give them a chance, believing they would come through in the end. A few more months went by, no underwear. In mid December, I received yet another email with even more excuses and apologies, and a plea for people to not file PayPal disputes because they were DEFINITELY going to send out their product if people have them a chance because their PayPal account had been rendered unusable. Again I gave them the benefit of the doubt, something I now regret doing. They promised to work on getting orders out and that they would be waiving the $10 shipping fee (which I had already paid), but I never even got a refund on that. About a month passed and there was no word, and so I sent a DM through twitter. It went completely ignored. Then I made some tweets about the issue a couple years later and finally got a response in DM. We had a discussion and Dalmy said that they were rebranding and would be issuing refunds for Fursace once they finished with releasing the new line of apparel, now called Maul Apparel. I wasn't happy with this, but they wouldn't budge, so I just had to wait. I waited 5 months and sent another DM, which was completely ignored, and all current attempts to contact them about this issue in any way has been ignored. I really just want my refund, and for everyone else who never got their products to be refunded. But if I could get mine, I would say I am satisfied.
  16. Feb 22 2016 Nycket uploaded the babyshower YCH, they said they lowered the price to $60 because no one was interested in buying it before at a higher price. Feb 23 2016 I commented letting them know I was interested but I was going to wait in case anyone else wanted the the spot. Feb 24 2016 I bought slot #2 for $60 in the babyshower YCH, paid that same day. Jan 07 2017 I had not been given any updates on the YCH since I had bought it, except for seeing it being worked on once in stream. This Trello card was the last documented update on the babyshower YCH. My character is lined and colored (the one sitting on the floor.) ~ May 2017 Nycket posted a submission opening traditional bust commissions (If I remember correctly, they couldn't work on digital images because they couldn't find their computer cord after a move.) I responded with interest. They were a bit slow to respond but later we agreed on a digital bust since they finally got their new computer cord. (No screenshots of the comments on the submission as it was deleted later.) May 08-09 2017 I sent a note with my references for the 2nd commission, then sent payment of $20. Jun 05 2017 I noticed that the submission where we discussed my 2nd commission was gone, and checking their Trello(linked on their FA profile at the time), I realized it was also not listed there. So I sent a note asking about it. They responded quickly saying they haven't forgotten. They removed the Trello link off their FA profile right after(without telling me they did or why), which raised my suspicion. Jun 20 2017 Nycket made a journal titled "READ IF YOU HAVE A COMMISSION, TRADE, OR COLLAB FROM ME" saying that they've fallen behind on keeping track of things. They said they were going to update their list and to let them know if they owed us anything. I commented with what they owed me. Again this behavior was making me feel a bit uneasy about working with them. Jul 26-27 2017 [The follow item has been removed by moderation staff. It is inappropriate for Artists Beware given it's personal sensitive information taken from a locked account.] Jul 29 2017 They were back on FA and I noted them telling them I filed a dispute and that some of their recent actions and lack of communication had really made me regret buying a second commission from them, considering how long I was still waiting for the YCH. They responded saying that anxiety was why they don't communicate, why they deleted the submission where I ordered the 2nd commission and why they removed the link to their Trello and apologized for everything. I tried to be as encouraging as possible and offered my full support as long as they were willing to work to get things done and to communicate more. [Cap removed by moderation staff because it is more personal general chat.] Aug 01 2017 I had let them know what my telegram was so if they wanted to talk, they could. They contacted me on Aug. 1st. and said they appreciated me reaching out, and said they'd talk to me later. This was the only time they initiated conversation with me. (I don't believe Nycket ever went on telegram again, so at the time of screenshotting this, their account just says 'Deleted Account' as Telegram auto deletes inactive accounts after a time.) Aug 16 2017 They never did talk to me again. I sent a note saying I was escalating my dispute to a claim (at this point I was tired of waiting still with no updates on either commission and having to contact them for updates instead of the other way around, and I was running out of time on my dispute and I did not have enough confidence in Nycket to complete anything in the time remaining) They responded saying they couldn't issue a refund because of their paypal being in the negatives and her job not giving her enough hours. This was the last time I personally heard from Nycket. I eventually did get a chargeback for the 2nd commission on August 25, 2017 (see previous paypal screenshot). Absolutely no word from Nycket on that though. 2018 They were posting journals up until late March in 2018. No updates on any commissions in that time. Absolutely no update about anything anywhere after March. Jan 16 2019 I sent an email to try to regain contact, but they never responded. Jan 23 2019 Left some shouts on Nyckets profile officially asking for a refund for the babyshower YCH since I never had asked about the possibility of one before they disappeared. Since they already did the work on my character but did not complete the image, I asked for $30 back instead of the full $60. Still no response from Nycket. TL;DR: I bought a YCH slot in early 2016 and then a bust commissions in May 2017. Never got an update on either of them, and neither was ever completed. Got a chargeback for the bust commission but still no update on the YCH spot. Nycket then disappeared and nobody has heard from them since. All in all, Nycket just never communicated and I was always being left in the dark with no updates or WIPs or anything. Lack of communication was the biggest problem for me, looking back on this there were more excuses than actual updates, if there were any at all. They never let me know about the progress on things, I just happened upon them in stream or if I went looking.
  17. So, I commissioned TattooRexy for a two character NSFW piece (bits covered, but still sexual), and after showing me the sketch they proceeded to stop replying. I of course kept trying, and sent a few more messages their way that they didn't even bother to look at, so I tried messaging their partner, asking them to please inform the artist that they need to get back to me; She was very friendly and told me she would get on it. I don't know if she did, but either way nothing happened. I waited a few weeks and sent them another message, asking yet AGAIN to have them inform their partner; They didn't reply. Now, a few months later, I open up a refund request through paypal, and only NOW does the artist look at my messages (on FA, when you look at a note it goes from yellow to black, indicating that it has been received and read), but still haven't replied, neither on FA nor paypal. TattooRexy does state in their TOS that a commissioner can get a refund at anytime, but will ALWAYS be blacklisted afterwards, I now see why they do this, and it is such a dick move. By doing this, most people who would get upset and request a refund, will simply just accept the total unprofessional nature of this artist and wait the months, or years, it'd take for them to reply, or let alone finish the piece.
  18. I have a species i had created called Koberu, now, these species are closed to the public and i do not at all allow these species to be made by others and sold as adopts, at least until i can get a proper Ref sheet made for them for people to buy and use to make them. it started on Sep 11th, 2019, 07:41 PM , i had received an note on furaffinity from Mramor, she had stated that someone had come to her and asked for a commission and used reference shots from Secondlife, which is were i make and sell my Koberu as well: before i seen the second one, this was my response: now, in the chat we had, she had mentioned that she had never seen them before...that she had never even heard of a Koberu before, well, i at the time believed her, and as you saw she said that she did not want to waste her time and i felt bad she put work into the first one, so i told her to go ahead and put it up for adopt (which...was a big mistake on my end...) i later realized my mistake on doing it, but lets get into that now, she responded with this: now i made this response after seeing the mint one, and it kinda put me on edge, cause she only showed me the first one. She didn't mention there was a second one, but I let her sell those two. It did not click in my brain until a good friend pointed it out to me, but she mentioned she was shocked that one of her designs looked like one of my Koberu. hang on a second, i thought to myself, how was she shocked when she has seen them before...? oh yes, she has seen them before, how do i know you may ask, well, here is the evidence... here you can see my friend bid on one of the koberus, take a good look at the date this auction was posted She left a shout on my freind's page saying how much damn gorgeous her sona was. Here is more proof that she seen the auction before contacting me. [Mod note]: There were multiple caps on various users' pages. Due to the caps resizing strangely, we added in a few crops. Please note that this user has been leaving shouts on multiple bidders' pages. not only did she see the auction i did, she also favorited one of my koberu pictures 2 months back as well, here is the proof but, before i noticed she liked this (which was brought to my attention by my friend) i asked her about the shouts, cause i was told about the shouts before i found out she favored my Koberu Picture as i stated in my reply.. before hers, i told her only two.....BUT THEN SHE SAID SHE WAS WORKING ON ANOTHER ONE? even though i told her only those two?! that made me nervous and unsure about my choice now....i was starting to wonder if i made the right choice giving her permission...so this was her response... what....? .....haven't...heard of them before...? okay this here is where the red flag started to slap me in the face hardcore now...she said she was shocked she never seen them before, but left a shout on my friends pages, i do have another friend she left a shout on, but she did not bid on an auction until later on but here is a screenshot of the shout she left her before contacting me about the Koberus she HAD to have seen my auctions and seen my Koberu... -lied about not seeing my Koberu -people asking for commissions -people getting the idea they can sell them. -and tried to make a third adopt even though i told her only TWO -unfair to others who wanted to make Koberus don't you think that is a justified reason to ask her to take them down? people were starting to think they could make custom Koberu adopts and try and sell them even though they are an closed species of mine and no one is suppose to sell them but me, i broke my own rule i will admit and i was being way to nice, a fault in which i really need to fix, but anyways, i confronted her today and asked her nicely to take them down, and explained why... hold on to your seats folks cause this is about to get spicy: i know i said i only gave permission to sell the blue one but i did not remember at that time that i gave her permission for both so, i will admit to that mistake. but what sets me off about this is she tried to bring the bidders into this...which btw i contacted the bidders and informed them of the situation at hand and they completely understood, and they were super okay with it...i showed these screenshots to people, asking if this all sounded shady, cause i did not want to take all of this in the wrong way, but many have told me to confront her about this and as you can see, i am trying to in the nicest way possible...no aggression at all, then she goes and says she will just change the name ''hybrid dog'' ....? no, no, people have ALREADY SEEN THAT YOU NAMED IT KOBERU its obvious that is what it is and i have the evidence to prove you KNOW what a Koberu is and that you lied about not seeing them, even your mate made an art piece for a friend of mine who is a KOBERU here we go again with the ''i did not know it was a species'' gig...even after i just showed you the evidence. so after all that quarrel she says this, and, honestly it has me very worried, cause, she claimed she took them down, and then said she sold them? even after i told her to kindly take them down? and whats worse is, she still has reminders up on her alt for them the fact she activated a dead account to sell them is down right...wrong...I am writing this beware because she still is trying to sell them even though i told her specifically not to, again, i do not like nor is my intent to slander her name, i just want people to be careful around her and that to check her story first before you believe, her, i regret not doing so in the first place but it wont happen again.
  19. (My original advice post is located here.) NOTE: Her real name and email haven't been omitted, as they are readily available on her websites. Unfortunately, because the artist and I were on friendly terms, much of the communication for this commission was done verbally at Phoenix Comic Con (PHXCC). However, I'm providing screenshots of the correspondence we had online. I originally discussed a pencil drawn commission with Goldenwolf at PHXCC back in 2017. She told me that She'd have it done by May 2018 (the next PHXCC), but would get it to me sooner if requested. I told her I'd be selling some things after the con, and if I had enough after obligations, I'd confirm the commission and send payment. (Email Discussion) As agreed, I sent payment for the piece with extra for shipping via Paypal on July 7th 2017. I didn't receive confirmation she had gotten the payment, so I nudged her on August 4th. She replied on the 7th with confirmation, making mention that she thought she had already replied to me. When I saw her commission queue posted to FurAffinity (FA) on Feb 5th 2018, I asked why my name appeared to be missing from it (the screenshot was taken recently, after my name had been added). After I pointed this out, she assured me that mine would be finished "this month", which I took to mean February. During February, she also attended Texas Furry Fiesta, where she advertised accepting more commissions on FA and Twitter. On April 16th 2018, I sent an email over with my updated reference (no big design changes, just more examples of his different forms were added on it). On the 17th, she said I was on the "short list" and she'd be getting to mine after a couple of other things. May passed, and on June 10th 2018, I asked for a progress update. On June 26th she emailed over a rough sketch for my approval. She mentioned in the same email that she was suffering from severe depression. I responded requesting a few edits, but because she was my friend and I wanted to be supportive, I tried not make her feel pressured. After I didn't hear back from her on social media, I sent her another email on October 26th 2018. I offered her the option of just refunding me if she was unable to produce my commission in a timely manner, and her response to this is just better just read from her email directly. I waited to post on Artists Beware for advice until after December, because she mentioned in the email that she was hoping to have the piece done by then. Following advice from A_B, I sent an email on February 15th 2018 asking for a refund using the outline provided to me in my advice thread. As of the writing on this, I haven't heard anything back from her. While collecting screenshots for this post, I found her current Terms of Service. (She has never directed me to it, so I'm unsure how it may have changed over time.) I do know, that if I seen this TOS before commissioning her, I wouldn't have, friend or not. (It features an "A**hole Clause", which in and of itself would be a huge nope.) Notable Sections: 1 2 3 I also found that she has a Patreon, which despite her huge backlog, offers sketches to certain tiers. I'm unsure, however, if she's actually provided them. 1 2 I'm not sure what else to add, really. It doesn't currently look like I'll be receiving my commission or a refund. ? 04.14.20 update: UPDATE: 4.18.2020 On 4.14.2020, just hours after the update was added to the post, Goldenwolf sent the client this refund and statement: She had not done work beyond the sketch provided back in June of 2018 The client responded with this invoice and statement Goldenwolf then refunded the client on the 16th of April for the remainder of the commission payment. This issue has now been marked as Resolved.
  20. TLDR: I Paid for a commission I never received Back in mid 2017 I came across a post on Furry Amino from CanineVomit offering animated icon commissions. Interested, I contact them and we work out the details, with the payment being made on July 16, 2017. Fast forward maybe a few months and the end up announcing that they were leaving Furry Amino and tell their commissioners to email them (I don't have any screenshots from Amino as when they deleted their account their portion of the chat dialog was deleted as well). I do so and never get a response. After some time passes, I ended up finding them on Instagram and re-establishing contact there. After a bit of panic due to lost contact everything seems fine. More time passes and I hear nothing further from them again, and the same thing happens. They respond, everything's fine, but THIS time this is the last I hear back from them. I attempt a few more times to message them on Instagram after a while of not hearing anything but they never respond. Eventually they also end leaving Instagram like they did Furry Amino but without leaving any contact info for commissioners (They did leave their account up with the name "doggydeadd" for a bit but completely deleted it shortly after). I find them on DeviantArt and, like with Instagram, I attempt to contact them again. After a few attempts, they deactivate their account without even responding.
  21. In July of 2019 I preordered a set of kaiju pins from Squeedgemonster, and they received my money the same day. In the proceeding months the pins were never sent, although they were received by the artist by October. The artist provided their e-mail to send all questions to, as they were purging their social media accounts of accounts that they were following, and closed their DMs on those websites. However, since October, they have not answered a single one of these emails, and have not spoken about the pins at all since December, despite being active since then. The following is the original announcement tweet, from March 29 2019. (archive) (note: squeedge.art has since become defunct) Although this tweet says that preorders were to close in April, they were not actually closed, as that is how I was able to order them myself, and how the artist was able to receive my money. Unfortunately I do not have a dated screenshot of this from the day I ordered it; I'm not in the habit of doing that, anyway, and squeedge.art is also now defunct. However, in this tweet they tell another user that preorders are staying open after the originally specified date: (archive) Here is the screenshot of my Transaction ID, retrieved from my PayPal: In this tweet Squeedge, on October 1 2019, shows the pins and claims that they now have them, and will ship them ASAP: (archive) I replied to this tweet as follows. At the time of writing, this is the only correspondence they have had with me personally at all in regards to this order. (archive) (context: at the time the artist did not have their gmail in their twitter bio, but at the time of writing, they now do.) However, the following is the ONLY time they have mentioned the pins since then, and they had (and still have) yet to answer any of my emails: (archive) The following screenshot consists of all of the emails I have sent them. Do note the entire lack of response on their part, although my emails were sent shortly after a spurt of Twitter activity, in hopes of "catching" them: I have been very patient and understanding in this process, I would like to think. I have even offered to pay for shipping again, because I understand the money originally set aside for shipping more than likely had to be spent on other necessities. However, the complete lack of response in spite of subsequent online activity is very troubling to me. I just don't know what else to do. I'm well past Paypal's buyer protection window, and since I purchased the pins with my Paypal balance it's not like I could call my bank and dispute it that way. At this point I just want a response. I do not think that is an unreasonable expectation for an artist.
  22. lunahasawa996 (lunahasawa996) wrote in artists_beware, @ 2019-01-05 12:21 Beware - UnderTheDarkness WHO: UndertheDarkness WHERE: http://www.furaffinity.net/user/underthedarkness/ WHAT: $5o YCH action WHEN: May 15,2018 — present EXPLAIN: Given the user has deactivated their FA, I cannot provide images of the YCH I had bought. But sometime in May of 2018 I had placed bids on, and won a YCH from this artist. Over time, I believe I was given only one WIP. Shortly after they had their problems and such and I noticed they weren't speaking with me. I had asked for an update a month after with a reply of "I will have an update sometime this week". Later I was given an update. Later on they were doing in stream commissions, which was indeed finished and received, but my prior one was still on the back burner. Jump to December of last year I learned they were doing refunds, and I was added to their list of the many people for the money they owed me. Jump forward after 3 weeks from providing refund information to present time, their FA has since been deactivated and I have no other means of contacting this person. I should have opened a refund claim during the window when I noticed it was looking unlikely I'd be getting my art, but being the overly sympathetic understanding person I am it looks like this person has officially ran off with $50 of my hard earned cash. PROOF: Proof of payment: https://prnt.sc/m3b3uv Asking for a WIP: https://prnt.sc/m3b4al WiP provided: https://prnt.sc/m3b3z3 WIP Uploaded Jun 24th *NSFW*: https://prnt.sc/m3b5cn Providing them refund information: https://prnt.sc/m3b4in I'm honestly shocked she went and took this rout. At this point I don't even want the artwork, I just want my money back where it can go towards a more reputable artist that I've previously worked with. </lj-cut>
  23. On the 22nd of February, I decided to commission Edjit on Twitter and asked for a NSFW piece with me and and a friend , during this time the replies took normal length and I wasn't starting to panic about it at all. Once they took the money I ask on the 23rd if they received both the funds from me and my friend and they confirmed that they did. From this point on-wards communication stops nearly all together unless I started it back up again. On the 24th and 29th of March I ask them if they have even started the commission as no communication was given to me since the start of the transaction, they then responded on the 30th claiming that they are still working on the other commissions before me. This is when it starts to get a tad worrying I contacted them on the 22nd of April, 14th and 28th of May asking them how the commission was doing to no response until the 30th of May where I get a message saying that they are now doing commissions again even tho they didn't even tell me that they stopped doing commissions. Nearly a whole month later I get a message on twitter from Edjit with a few sketch designs which made me excited that this commission was finally under way but after these images I got nothing for a whole month. On July 23rd I asked them how the commission was going and got a response claiming that it was going slow and that I could request a refund if I wanted one, and I didn't take one as I still thought in my mind that they have more than sketch sooner or later. On August 13th I asked how it was going when he then responded 12 days later?! that he was still tweaking it. Then nothing, it has taken so long that I mainly forgot about this piece until now that is how bad of a communicator this person is. I wouldn't even be mad if they just communicated better and not left me in the dark. I still want this piece but at this point I think I might have to accept the loss of money.
  24. In November of 2018, I contacted Lui-Ra on Telegram to discuss a commission. I asked them to draw a character of mine, since at the time said character didn't have art. Once I contacted them and sent payment, they asked me for more details before suddenly going quiet. I have reason to believe I was blocked, though I can't imagine why that is. I also contacted them via Discord. I have asked for a refund, but I doubt I will receive one any time soon.
  25. Situation: I ordered a custom suit from Lemonbrat in late 2018. With the understanding that the suit would be paid off 3 months prior to July, as I needed to suit to be finished and shipped in time for Eurofurence (leaving 12 August 2019). The terms of service changed somewhere in Febuary or March when I actually paid off the suit. Initial Deposit: https://images2.imgbox.com/3f/d1/LIZAfgSE_o.jpg Final Payment: https://images2.imgbox.com/89/8c/s9pQ3s2C_o.png Assurances on Finish Time: https://images2.imgbox.com/2a/50/9gHwLCC3_o.png They changed the refund policy from (cost of materials and labour will be taken from refund, and at our descretion) to (no payments are refundable) They changed there creation time from 2-3 months after complete payment, to 3-4 months for people who pay upfront. They also changed the deposit terms. I can't remember what the original percentage was, but it changed to 100% payment before construction. The person dealing with my suit told me that I was bound to the old TOS since I paid off the suit before the changes were made. From the time of being paid off I have had nothing but issues. Communication was extremely bad right from the start. I had to go out of my way to contact them every week or two to get any information. The suit was supposed to have started construction 3 months prior to July, and didn't start construction until the last few days of June. Giving them around 30 days to start a suit, a suit I had assumed they had already started. That was a shock. Image: Re-confirming a July finish: https://images2.imgbox.com/b9/d3/qhIVTi77_o.jpg I didn't recieve any progress update images until mid-july, the date the suit was supposed to ship. twice after that, I got assurances the suit would be finished and shipped by the 'end of the week', twice I was told this, and twice the deadline was missed, making three missed deadlines. My fursuit head was made into a mouse head, it had to be completely redone. My tail was made short and curly, and I was told that it was exactly the same as my reference image. When I pointed out that it wasnt - and therefore not what I asked for, they said, "Oh, but this is right for your suit - trust us." I pressed again, that it was not what I asked for an they eventually redid it. To my horror, they had made it supersized to the point that it would need carried. Even though I asked them to keep it long and skinny, and anotomically correct. Several extras have been added to the suit (against my wishes) to try and compensate me because they realised they messed up. They added airbrushing, they're bumping up the shipping to Express International, and now they made a oversized tail (something I didn't pay for or want) They're completely designing the suit they way the *think* it should look and not what I asked for, and its more than just a "style" thing. Tail (first attempt) https://images2.imgbox.com/90/17/Pa3F9l6Q_o.jpg Tail (second attempt) https://images2.imgbox.com/84/2c/iYrvQ5KF_o.jpg Fursuit references: https://images2.imgbox.com/e1/13/sFGrxjpO_o.jpg https://images2.imgbox.com/5c/b1/GSVYWuhI_o.jpg https://images2.imgbox.com/03/ea/izTVbu2S_o.png 1 out of 4 fursuit reference that was sent has not been posted here due to it being NSFW I get the feeling the person dealing with my suit is new. By his own admission, he had to pass on the fursuit head to a head artist to have it completely redone. They also said that a whole team is working on my suit to try and get it done on time, this is not a good sign. I have over 40 emails from Lemonbrat from my back and forths with them since December of 2018. I've uploaded some of those emails but seeing as there are so many, I'm gonna limit what I've uploaded, if anyone needs anything specific will be happy to add it later. Other images: https://images2.imgbox.com/3c/16/AoO5elCV_o.jpg (Tail argument) https://images2.imgbox.com/05/52/5NevIVAT_o.jpg (Tail argument) Other proof: Update: They've sent pictures of the suit. Update: 08.03.19 The suit has been repaired, and is now en route to the client. The email confirming shipping is being withheld to protect the client's privacy. Update: 08.09.19 Hi there, quick update. The suit arrived, with the ears fixed. Not sure how they did it, as I assumed they weren't going to. The suit is snug and fits neatly, and although I am excited and happy to have it there were a few issues: Minor Issues: - No care instructions -No instructions on how to fit cushions into the digigrade legs properly or how to put on. (a lot of trial and error to get it right) Serious Issues: -The suit arrived with fur stuck in the zipper, and the zip had been driven over and beyond the jam (I managed to fix it with some gentle tugging to release the fur from the middle of the zip but it was really worrying) -The zip is extremely tempromental and sticks. It requires two people to suit up and out. Almost got stuck inside trying it on (wanted to make sure it fit because of the issues previous) -The tail is detachable, and attaches with a belt loop on the rear of the suit. (this is something that kind of gripes me as it breaks the magic, but there's not much I can do about it. They claim it was the 'only' way to fix the horrible bulge they had on the rear of the suit, and it's still there, it's just less noticeable. Other points -They included the repairs with the cost of fixing there mistakes. I asked them to put the value of the materials only on the customs form for cheaper import fees. They bumped the price up to 600$ I suspect they included the price of used materials for the repairs to their own mistakes, I didn't like this, but I shrugged it off, as I didn't want to argue with them anymore. (A few friends have expressed that they feel the price is a bit hefty but I have no knowledge of these things so please don't take my word as fact here) Overall, I'm happy with the suit, I still have a few gripes about it, and clearly it was a fight to get it "this good" and it's still not perfect. I'm not trying to be a 'nightmare' customer, I just expect professionalism from a "big name" in the fursuit making community. A suit arriving with fur jammed, and run over with a zipper, no care instructions, and no instructions on how to actually use the "large cushions" they provided to pad out the legs is a little sloppy in my oppinoun. And then there's the issues that was listed on my beware previously. I feel they only went so far with there repairs to save their own reputation, had I not made the beware and kept pressure on them to fix the mistakes I don't know what the suit would look like, they initially refused outright to do any further repairs after the head recarve. If they did bump up the price of the material cost, simply for shipping purposes as a payback for all the repairs they did, I find that a little petty. All in all, I've decided not to go to Lemonbrat for anything again, and a lot of people have given me there support on this without asking, saying they won't even buy things from there stalls anymore. I appreciate all the support the AB team and the people who read my posts and twitter have given me. And if you chose not support Lemonbrat, that is your choice, but I wouldn't blame you. All the best, Camaro.
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