Fauwcks
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I'm just wondering how I should approach this or what I should say as getting them to say anything about my commission in the past was difficult, and I'm afraid badgering them about it will make them just up and disappear again or something. Idk, maybe I'm just letting my anxiety get the best of me, I feel like I'm in a no win situation here 😕 -
So this artist that owes me art had disappeared a year ago and has recently turned up again under a different name. Looking through their twitter they said they'll contact people they owe, but I haven't gotten a message from them. They recently uploaded art for someone but idk if it's old owed work or a new commission. Idk how to approach this, wait for them to contact me? Or contact them first, idk what to say. I want a refund from them, not the art.
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Idk if this is the right place to put this, but this artist has shown up again under a new name (new twitter, FA, and DA). Should I update, or have the mods update the beware I made on this person? I can provide proof of it
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Oh, weird, my paypal shows names and emails. When people commission me I tell them to include their paypal email in what they send, even if they're repeat customers. Maybe that's a thing you could do in the future? Or do as Xaila said and keep their name and info somewhere, maybe in a google sheet or something. I hope this gets cleared up soon for you, and I really suggest you listen to what Bornes has said, you really shouldn't reward people that shouldn't be rewarded
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Isn't there an option within paypal to force the refund? If the exchange is not through email ask them if you and them could continue it through email 'because it's easier for you' (even if it's not the case). Then see if the email they use matches any of the payments in paypal, if it does force the refund and then block them. It's really not worth the stress and your wrist needs to rest.
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Commissioner wants to edit image themselves to avoid extra fee
Fauwcks replied to Fauwcks's topic in Advice for Artists
I don't usually show sketch edits of YCHs because the post I made regarding the YCH has the sketch base in it already. That combined with the fact that they handed be their entire FA gallery as their reference(they have less than a page of pics though), with differing styles for the cheek fluff, so I assumed leaving the fluff style I already had would be fine (it's bad to assume though >.>). And the "2 triangles" on the cheeks was actually represented in some of their pics, so I edited it to, again, what was represented in the gallery. All in all, I worked with what I was given, still should have asked though >.> As I said, I don't typically show sketches for YCHs as they have already seen the sketch in my post, and I've never had an issue with it until this point. I'm also usually given a single clear reference, so I think that was the biggest problem there, I should have asked for a single reference. -
Commissioner wants to edit image themselves to avoid extra fee
Fauwcks replied to Fauwcks's topic in Advice for Artists
Your insight was very helpful, thank you! -
Commissioner wants to edit image themselves to avoid extra fee
Fauwcks replied to Fauwcks's topic in Advice for Artists
I feel that maybe the fumble is on both of us equally. Most artists do have a TOS, so commissioners, I feel, should at least be aware of that, and that each commission they buy is not a "no strings attached" type of thing. I don't hide my TOS, it's easy to find. But I really SHOULD have posted it in the YCH post, so I guess I did fail at that. Though I'm always one to look for the TOS and ask questions first before buying, I shouldn't assume others to the same I guess ? -
Commissioner wants to edit image themselves to avoid extra fee
Fauwcks replied to Fauwcks's topic in Advice for Artists
(Note, they didn't give me specific references, just linked to their FA account) 1. The first edit was free, I looked through their gallery (a few times actually) and noticed the cheek fluff is in a variety of styles, though the triangle spike style did show up a few times, but since other pics showed a kinda normal look to it, I just decided not to change what I already had. And when they asked for an edit to include the little triangle spikes, I did it without issue. The exact sentence they used was " Just the 2 little triangle spikes on each side will do it." And that's exactly what I did and did not charge for it. That was all the first edit. The second edit was when they edited my pic and then described what they wanted differently than the first time. Instead of "spikes" (which I interpreted as what was displayed in their gallery and on the actual pokemon itself) they wanted it more like the original but longer with more strands and detail. I feel like they just gave me conflicting descriptions, so I asked for compensation. 2. Editing was easy I guess? I have the lines and colors on different layers. Plus I had a blush layer for the cheeks, so in total only three layers to edit. 3. Thanks for the info, I think I may stand my ground on no editing. Edit: This was in response to Celestina -
So I sold a multi-slot YCH a couple weeks ago, and all takers have been happy with the completed images, but one wanted an edit. They described the edit as needing "2 triangle spikes" on the cheeks (it's a pokemon OC), and that's exactly what I did and asked if it looked better, I did not ask for an extra charge on that edit. They came back to me and said I was close and then kinda edited the image itself to show me what they wanted, which was not 2 triangle spikes specifically, more like fur hanging down clumped into two chunks, and they said to replicate what I did with the hair on the cheeks (more detailed with finer strands and such), so not so much just "2 triangle spikes." So I asked for a little extra for the edits, only $7. (Original YCH price was $40) They then said that they felt blindsided by the extra change, and then said their SO (and their friends) would only charge $5 for such a thing, and said they'd only pay $5 for it, and if I didn't take that, they'd just edit it themselves to their liking. They didn't ask if they could edit, just said they would. This was my response to their last email: " As for edit charges, I do mention charging extra in my TOS for things, especially after the sketch phase, but since I typically don't show the sketch for YCHs I always let a single edit go for free. A good rule of thumb is to always read the TOS of an artist you're buying art from, even if it's a YCH. My TOS is linked on my profile as well as in the header and footer of my journal. But here's a direct link for convenience. https://docs.google.com/document/d/1NQ9Wpqb5uBAyeWzr0BXHdZT23kfsbd1DDl1-NuGuSrY/edit Pricing is up to the artists' discretion, so it's a bit unfair to compare one artists prices to anothers. I'll decline the $5 offer and just post the original. Also, I'd prefer you not edit my art, at least not without asking permission first. And thank you for the kind words, I will also take this as a learning experience. I'll make sure to clear up any confusion regarding my TOS, and maybe start linking it in my YCH posts so it's not missed " So, a few things. Was I wrong to suddenly add an extra fee for a second edit? If not, was the edit price fair? And what would be the best response for that "edit it themselves" thing? I prefer people not edit my art, or at the very least ask first, but idk if I'm just being stingy. (I left the link to my TOS in the email copy, in case anyone needs and clarification on what it says.)
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Yup, I know of that one, but it's been dead longer than the Nycket account since they lost the password for it when FA did that password rest thingie a while back.
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I didn't know they had a history of it, this is the first time I've seen them do this.
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Feb 22 2016 Nycket uploaded the babyshower YCH, they said they lowered the price to $60 because no one was interested in buying it before at a higher price. Feb 23 2016 I commented letting them know I was interested but I was going to wait in case anyone else wanted the the spot. Feb 24 2016 I bought slot #2 for $60 in the babyshower YCH, paid that same day. Jan 07 2017 I had not been given any updates on the YCH since I had bought it, except for seeing it being worked on once in stream. This Trello card was the last documented update on the babyshower YCH. My character is lined and colored (the one sitting on the floor.) ~ May 2017 Nycket posted a submission opening traditional bust commissions (If I remember correctly, they couldn't work on digital images because they couldn't find their computer cord after a move.) I responded with interest. They were a bit slow to respond but later we agreed on a digital bust since they finally got their new computer cord. (No screenshots of the comments on the submission as it was deleted later.) May 08-09 2017 I sent a note with my references for the 2nd commission, then sent payment of $20. Jun 05 2017 I noticed that the submission where we discussed my 2nd commission was gone, and checking their Trello(linked on their FA profile at the time), I realized it was also not listed there. So I sent a note asking about it. They responded quickly saying they haven't forgotten. They removed the Trello link off their FA profile right after(without telling me they did or why), which raised my suspicion. Jun 20 2017 Nycket made a journal titled "READ IF YOU HAVE A COMMISSION, TRADE, OR COLLAB FROM ME" saying that they've fallen behind on keeping track of things. They said they were going to update their list and to let them know if they owed us anything. I commented with what they owed me. Again this behavior was making me feel a bit uneasy about working with them. Jul 26-27 2017 [The follow item has been removed by moderation staff. It is inappropriate for Artists Beware given it's personal sensitive information taken from a locked account.] Jul 29 2017 They were back on FA and I noted them telling them I filed a dispute and that some of their recent actions and lack of communication had really made me regret buying a second commission from them, considering how long I was still waiting for the YCH. They responded saying that anxiety was why they don't communicate, why they deleted the submission where I ordered the 2nd commission and why they removed the link to their Trello and apologized for everything. I tried to be as encouraging as possible and offered my full support as long as they were willing to work to get things done and to communicate more. [Cap removed by moderation staff because it is more personal general chat.] Aug 01 2017 I had let them know what my telegram was so if they wanted to talk, they could. They contacted me on Aug. 1st. and said they appreciated me reaching out, and said they'd talk to me later. This was the only time they initiated conversation with me. (I don't believe Nycket ever went on telegram again, so at the time of screenshotting this, their account just says 'Deleted Account' as Telegram auto deletes inactive accounts after a time.) Aug 16 2017 They never did talk to me again. I sent a note saying I was escalating my dispute to a claim (at this point I was tired of waiting still with no updates on either commission and having to contact them for updates instead of the other way around, and I was running out of time on my dispute and I did not have enough confidence in Nycket to complete anything in the time remaining) They responded saying they couldn't issue a refund because of their paypal being in the negatives and her job not giving her enough hours. This was the last time I personally heard from Nycket. I eventually did get a chargeback for the 2nd commission on August 25, 2017 (see previous paypal screenshot). Absolutely no word from Nycket on that though. 2018 They were posting journals up until late March in 2018. No updates on any commissions in that time. Absolutely no update about anything anywhere after March. Jan 16 2019 I sent an email to try to regain contact, but they never responded. Jan 23 2019 Left some shouts on Nyckets profile officially asking for a refund for the babyshower YCH since I never had asked about the possibility of one before they disappeared. Since they already did the work on my character but did not complete the image, I asked for $30 back instead of the full $60. Still no response from Nycket. TL;DR: I bought a YCH slot in early 2016 and then a bust commissions in May 2017. Never got an update on either of them, and neither was ever completed. Got a chargeback for the bust commission but still no update on the YCH spot. Nycket then disappeared and nobody has heard from them since. All in all, Nycket just never communicated and I was always being left in the dark with no updates or WIPs or anything. Lack of communication was the biggest problem for me, looking back on this there were more excuses than actual updates, if there were any at all. They never let me know about the progress on things, I just happened upon them in stream or if I went looking.
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Alright. I'll try to write one up this weekend
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It's been a week since I sent the email and still no response, and I doubt I'll get one. I also sent a shout on their FA page today, though I doubt that will get me anywhere either. Idk if it's be worth making a beware on them at this point? Do disappearing artists actually turn up again after a year or more absence? Idk if it's even worth pursuing this any longer, like, I'm not even mad, just really disappointed ?
