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About theodor

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  1. The buyer didnt say it was racist, its other people commenting on it! Sorry it wasnt clear.
  2. My TOS states you much be fluent enough in English to read and understand my TOS, buyer says the read it and understood it, but theyve been extremely rude, excessive communication errors and stuff. I canceled the commission and attempted to fully refund the customer half way through because of their attitude. Theyve insisted it was an accident. They are apologizing and have asked me to continue under my control* I had issues in the past and had to make sure there was a rule to communicate, but it clearly doesnt work in a situation where they know enough English to read my terms, and tel
  3. As someone who spent a lot of 2020 in the ER, I absolutely understand them NOT messaging you. Its drains you beyond understanding, and I can barely even keep in contact with my husband. But, my husband and partner can be reached for refunds, and its been quite a while, especially if they are active elsewhere too. I would contact for a refund. Do not feel bad about asking for one either, it is 100% within your rights, even if the maker will be upset. You may need to file a chargeback. Normally, Id say it hasnt really been long enough because as stated above, communication isnt needed for s
  4. As I mentioned to you before, you provided a DtD, and I believe its on the maker. If I get a ref sheet and I dont follow it, its on me to fix it, no matter how many times I mess up. Since you have to spend money constantly to ship it back, I, personally, would offer to cover the shipping AND fixes until I fixed to the suit, if it were me. If I didnt want to do that, I would offer a partial refund (But you do not have to accept a partial refund if you feel its not high enough, if the artist offers you like $20)
  5. I placed a commission order through Etsy (a marketplace site for goods, but has a category for digital) on Oct4th. Ignored Nov30th and again when I opened the case (earcly dec), which involves messaging the user in the steps. I placed an order and received a wip almost right away, but nothing for ages, and they did not reply to my contact attempt and I had to open an Etsy case. I left a review, and multiple people messaged me on how to actually get my refund, and that they had been scammed as well. I have gotten an etsy case to refund me. 1- because of etsys built in timeframes for clai
  6. Its happened recently, and at least once before. Generally I hit a key beside (big fingers, no way to preview password) and it will lock me on first attempt. Ive waited the lock out time a few times, but Ive had to resort to resetting if I constantly get it wrong.
  7. Not sure if its a bug, but if I fail a password it locks my account first try.
  8. By 'commission is on buyer' they likely mean the fees. 'Commission' is a word I have heard from local non English speakers in place of fee/debt/charge.
  9. Yes, if they continue it after being informed, and/or have an extreme reaction. I disagree with the 'without mentioning the fees.' part, as you are not allowed to have them what so ever, and I have seen people who state '$x added for paypal fee' or '$10, fees added if paying by paypal' in commission ads. I think hidden, and blatantly stated ones should be posted if the artist continues after being informed/is rude.
  10. The previous poster of a beware with this artist did eventually manage to get a refund after a year. Sadly, it seems as if the artist has not learned. I hope you can get this resolved OP!
  11. Looks like they changed their @, I would go to your DMs and have mods update the tag. The old DM should have the new username (they auto change over, or if you were following them you can see it too).
  12. Not sure if its normal, but I attempted to paste a link in to a beware comment, and it loads up the entire website, inside the comment box, and there was no way to get it to paste just a link, and no large preview. I ended up trying 3 times, and the final time, a small bar appeared asking if I wanted to remove the preview. (I think th firts 2 times it wasnt loading the bar) It may have been an issue from the site loading weird, as I have never attempted to paste a link before, but may I also suggest disabling link previews in general? It can end up showing NSFW content, and because I was pasti
  13. Bewaree also owns PlayTyme, should be added to the tags. https://twitter.com/PlayTymeABDL?lang=en
  14. I was able to join this channel they have, but it has been dead; https://t.me/BluhunyWaitlist
  15. Just echoing what everyone else here said, drop the chargeback. If you didnt like the credit, it shouldnt have been OKed in the first place. Ive been dragged in to closed species drama before, and I sympathize with the artist not wanting to be involved and just saying 'no'.
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