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theodor's Achievements


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  1. I ordered and received my fursuit at the start of this year. I have not been able to wear it much, (about 4h total) due to the heat and health issues, thus I did not notice the issues until now. I have reached out to the maker but have not received any response. My suit is supposed to be white. I have received parts in 3 different furs. 2in hq white shag, 2in hq yellow-white shag, and an extremely long, ratty looking white fur. The two handpaws are different furs (one is the extra long bad fur, one is hq 2in shag, both white) The indoor feet are not the same fur, or color, as the rest of the parts (yellow-white, 2in shag) The outdoor feet are the white extra long bad fur. Ive been told by multiple other makers its muppet fur (another mentioned it may be mongolian fur, or 4in fur), which has been causing issues with the zipper, and the suits overall look (looks extremely ratty, cannot be brushed or washed out) Due to not noticing these issues right away, am I out of luck? I know its partially my fault for being unable to properly test it out (was in the hospital, was unable to suit). Should I consider it a loss? I cannot post to fursuitreviews because while Ive owned the suit for months, I do not meet the 30 hour + wear time. And while the suits overall construction is amazing, the fur is awful quality, and the parts do not match. I do not think I will ever hit the 30 hour wear time. The suit has also been seen by multiple other makers, and they have confirmed they are different furs, and the extra long lq fur should not have been used for a fursuit.
  2. Found out recently that a well known pedophile in the community has commissioned me after multiple people came forward with proof. Artwork was completed much much earlier, in the previous year. I do NOT want my art associated with them. What rights do I have to revoking upload usage? I know I own all copyrights, and can legally DMCA, but what backlash will I face by doing so (morally) and is it even worth it? What can I do so that my art is not associated with them/the acts in the future? The user in question commissioned me and said the character was over 18, so I did NOT draw underage artwork, but the character in question is drawn as a minor quite often. Same exact design.
  3. Depending on your location you may have a case, but you may need to call an actual Paypal rep. I am not USA, and my ko-fi's are received under the gifts/friends and family tag, with no fees removed. I had a similar platform to ko-fi in the past where I needed to get a refund, and I needed to call because they were listed as donations, but received under normal payments. This also was years ago, it may be different now.
  4. I think the fact that you missed your own deadline is pretty bad; I'd be upset too, but his reactions, attitude and the guilt tripping you with the offer of $200 is a huge red flag, and you are better off not working with this customer at all. You really should take payment before you start work though. A lot of the times situations like this will turn where the client wont pay at all, as seen on other bewares here.
  5. The buyer didnt say it was racist, its other people commenting on it! Sorry it wasnt clear.
  6. My TOS states you much be fluent enough in English to read and understand my TOS, buyer says the read it and understood it, but theyve been extremely rude, excessive communication errors and stuff. I canceled the commission and attempted to fully refund the customer half way through because of their attitude. Theyve insisted it was an accident. They are apologizing and have asked me to continue under my control* I had issues in the past and had to make sure there was a rule to communicate, but it clearly doesnt work in a situation where they know enough English to read my terms, and tell me they did so, and reference it, but they clearly dont understand as they kept asking me to mimic their chibi art style. (My TOS states I will not draw in other artists/official art styles) Ive been told I cant write 'english speaking customers only' because its racist, no matter what wording I use. I have also been told my 'fluent enough to understand my TOS' is also considered racist. My questions are; How can I protect myself in these types of situations? Is there a way I can reword my rule to not be offensive/racist? How can I blacklist this buyer without coming off rude? (whether I refund them or not, I do not want to work with them again) If it was an accident, its not their fault, but these comments were extremely rude. (* I am unsure if I am allowed to post the comments/situation info due to 'identifying info') EDIT; I forgot to include the actual TOS line. "You the commissioner must be fluent in English to the degree that you can understand my terms of service as the provisions listed are binding and necessary to the transaction process."
  7. As someone who spent a lot of 2020 in the ER, I absolutely understand them NOT messaging you. Its drains you beyond understanding, and I can barely even keep in contact with my husband. But, my husband and partner can be reached for refunds, and its been quite a while, especially if they are active elsewhere too. I would contact for a refund. Do not feel bad about asking for one either, it is 100% within your rights, even if the maker will be upset. You may need to file a chargeback. Normally, Id say it hasnt really been long enough because as stated above, communication isnt needed for suits until its your turn. I would be worried myself if they didnt reply to the full payment. But, due to the unread notes + mobility issues, they may be unable to physically work on suits any longer, and may be too scared to face the notes. They could still be in recovery, and just havent been able to get online. Medical issues can really throw someone out of whack, but artists and makers still have responsibilities to their customers. Another tip is you can try contacting the email attached to the paypal transaction.
  8. As I mentioned to you before, you provided a DtD, and I believe its on the maker. If I get a ref sheet and I dont follow it, its on me to fix it, no matter how many times I mess up. Since you have to spend money constantly to ship it back, I, personally, would offer to cover the shipping AND fixes until I fixed to the suit, if it were me. If I didnt want to do that, I would offer a partial refund (But you do not have to accept a partial refund if you feel its not high enough, if the artist offers you like $20)
  9. I placed a commission order through Etsy (a marketplace site for goods, but has a category for digital) on Oct4th. Ignored Nov30th and again when I opened the case (earcly dec), which involves messaging the user in the steps. I placed an order and received a wip almost right away, but nothing for ages, and they did not reply to my contact attempt and I had to open an Etsy case. I left a review, and multiple people messaged me on how to actually get my refund, and that they had been scammed as well. I have gotten an etsy case to refund me. 1- because of etsys built in timeframes for claims, I had to get my refund asap. Can I still post a beware as the artist did up and vanish on the art, even though I got a refund (forced from etsy, NOT the user, its like a paypal chargeback) 2- I mention the other user, as I would like to suggest them to post a beware as well, but like I said, etsys timeframe window means a fast refund, they probably have a similar small timeframe too.
  10. Its happened recently, and at least once before. Generally I hit a key beside (big fingers, no way to preview password) and it will lock me on first attempt. Ive waited the lock out time a few times, but Ive had to resort to resetting if I constantly get it wrong.
  11. Not sure if its a bug, but if I fail a password it locks my account first try.
  12. By 'commission is on buyer' they likely mean the fees. 'Commission' is a word I have heard from local non English speakers in place of fee/debt/charge.
  13. Yes, if they continue it after being informed, and/or have an extreme reaction. I disagree with the 'without mentioning the fees.' part, as you are not allowed to have them what so ever, and I have seen people who state '$x added for paypal fee' or '$10, fees added if paying by paypal' in commission ads. I think hidden, and blatantly stated ones should be posted if the artist continues after being informed/is rude.
  14. The previous poster of a beware with this artist did eventually manage to get a refund after a year. Sadly, it seems as if the artist has not learned. I hope you can get this resolved OP!
  15. Looks like they changed their @, I would go to your DMs and have mods update the tag. The old DM should have the new username (they auto change over, or if you were following them you can see it too).
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