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PayPal is usually pretty good about taken care of fraudulent chargebacks. I've dealt with a few over the last year (seems to be trend, sadly) and I called PayPal and they were willing to help as long as I had evidence (visual, such as an invoice, emails, or messages showing mutual agreement between both parties on services completed). However, be aware that if they used a credit card then it will take a while for the process to get anywhere. CC companies tend to side with their clients more often than not. However, if you have evidence of agreement from their client to pay for the service it'd be harder for them to dispute a fraudulent charge. It just might take a while. Please, contact PayPal asap and get everything gathered to file a dispute claim? This isn't right or fair and they shouldn't be able to get away with it. Good luck!
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Welcome to Artists Beware! All posts have been reviewed prior to being allowed in. Comments are moderated: Please review the Commenting Rules. Comments that don't meet our rules will not be posted. If your post is resolved: Contact one (1) member of staff or leave a comment, and we'll update your post! If you are the bewaree: Review "I've been posted to Artists Beware, now what?". If a beware needs a tag update: Post a comment! To contact a member of staff: See the Staff page or fill out the Contact Us form. Posts are not deleted unless you can prove they are fabricated. If this is the case contact one (1) admin, and we will help you asap. I am a Bot. My inbox is not monitored. Beep boop.
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Looking for Advice: Fursuit Maker Missing Deadlines
theodor replied to Denya's topic in Advice for Commissioners
I second a chargeback. If they provide a tracking number DO NOT CANCEL the chargeback, people have provided fake tracking #'s before and once you cancel you cannot reopen. You can always send back the money if need be. -
Looking for Advice: Fursuit Maker Missing Deadlines
Rendrassa replied to Denya's topic in Advice for Commissioners
I would start the chargeback, personally. They can't communicate at all when you ask questions. Best to was your hands of it and then if they do ship you something, you can pay them for what was done. -
If they took extra money then it's a chargeback. Call PayPal. Never use their online system. At the very least they'll remove the chargeback fee. Offer proof the client accepted the images. They either had no intention of paying or they used a CC they had no authorization to use. PayPal, nor any payment processor, has the power to dismiss these. It's in the hands of the credit card company. All PayPal can do is reimburse you out of pocket.
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@Milesy I had given PayPal details on it and they forced it through the next day leaving me in the negative at the time. I don't think it can be undone at this time, as far as I'm aware. They have my money for the commissions and are still refusing to reply to me (last I had checked on my old account on FA, atleast) so I feel as though it's just going to have to be left as a warning for people to avoid them. Also sorry if I didn't reply properly, this is my first time replying and I'm not used to the more forum-style reply system here.
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Chibiheartmoon joined the community
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Contact paypal asap. Give them everything you have, because this is fraud. Chargebacks only happen if the buyer initiates it, or if the buyer uses a payment method they weren't authorised to use. They don't just happen by accident.
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Client tries to get image before full payment
theodor replied to Alkraas's topic in Advice for Artists
I highly doubt they intend to pay any more than what they already have. Refuse until you get full payment and DO NOT send them any unmarked versions of the other image -
Changed Resolved to Yes
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This issue has been resolved with the artist.
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Welcome to Artists Beware! All posts have been reviewed prior to being allowed in. Comments are moderated: Please review the Commenting Rules. Comments that don't meet our rules will not be posted. If your post is resolved: Contact one (1) member of staff or leave a comment, and we'll update your post! If you are the bewaree: Review "I've been posted to Artists Beware, now what?". If a beware needs a tag update: Post a comment! To contact a member of staff: See the Staff page or fill out the Contact Us form. Posts are not deleted unless you can prove they are fabricated. If this is the case contact one (1) admin, and we will help you asap. I am a Bot. My inbox is not monitored. Beep boop.
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Anon joined the community
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In late June I commissioned DevilRush to draw 2 full color pictures for a friend's birthday that was coming up in a couple weeks. We discussed the details of the commission over Discord, although I originally approached them through Twitter. Their Twitter was banned, and they had to make a new one. All records of that time have been lost. Original discussion went well. DR seemed happy to work on the pictures and when I mentioned it was a friend's birthday, they said that they would hurry them up. The first sketch was delivered in a couple days. Immediately after this, however, DevilRush disappeared from the internet for over a month. There are unfortunately no records of this, as their twitter was deleted after the fact. From gathering information from other people who had commissioned them, it appears that DR took the money from opening 20 commission slots and used it to buy themselves a new tablet. Then, they took on an undisclosed "big project" for their college and had to devote 100% of their time towards it. I messaged them over twitter several times in the next couple months, but got no response. After 2 months of radio silence towards me, DR started posting personal pictures to their pixiv and new Twitter. After confronting them about this, they said they hadn't forgotten and had been working on other commissions that they'd not posted publicly. They also offered to pay me back the price of the commission after it was done. I declined, saying I just wanted the commission I'd paid for. The last correspondence I had with DR was on October 24. Since then, they have been dipping in and out of Twitter, posting old images. Recently they've posted WIPs of personal works, which prompted me to message them again. I have not received any response as of December 8th. It is too late to issue a chargeback, and I am completely done.
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SemperJack joined the community
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This is my first time doing an AB, so hopefully I'm doing it correctly. This was on my old account on FA (SkaalReaper), however, I have moved accounts since then and am now under HybridiumX. August 17th 2019 I was sent a note by the user Ghost244 regarding a base ych I had for offer. As with any of my ychs, I like to make sure they've read the info on the post and have all the info needed. They're usually very quick for me to do, so I usually finish them the same day they're commissioned (unless I'm working or busy, but it's usually not the case and definitely wasn't the case with this one as they were both finished same day). They commissioned me twice on August 17th 2019 for $10 each for the same ych but with 2 different characters. I have links to the posted ych's below on FurAffinity. YCH 1 - https://www.furaffinity.net/view/32699397/ YCH 2 - https://www.furaffinity.net/view/32702749/ More recently (Nov 29th 2019) I had gotten a message from PayPal saying there was a dispute on the charges from them. I sent them a message to ask what was going on since I had finished the ychs for them and had even asked if everything looked good before posting them. I had gotten a reply from them saying they had no idea what was going on and were trying to fix it. I gave them the benefit of the doubt and waited. A day later it was pushed through and my account had been down from both the chargeback and PayPal taking extra money on top of it. I had messaged them asking if they were still working on it but it was read with no reply. I continued to give them a few days between notes and each time they would read and not reply. Finally I gave them a last message that I was going to post the beware in hopes they would try to reply or something but they yet again read and failed to reply. I've never had to do this before so I'm hoping I have put everything together properly.
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Client tries to get image before full payment
BaronVonClop replied to Alkraas's topic in Advice for Artists
Absolutely not. They get nothing until they've paid in full. There's virtually zero chance you'll ever see that money if you deliver the art before they pay. If it is getting to the point that they are stressing you out over something that is their problem to deal with, I'd just refund the money and cancel the commission. -
Good lord. That is by far one of the most infuriating series of messages I have ever read. The fact that they were able to keep making excuse after excuse for something as simple as copy/pasting a tracking number is incredibly suspect. Beware well warranted.
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I was told by someone over Discord that they are now switching over names to https://twitter.com/Belle_Nouveau (from @/jbeauregardent) and Belle_Nouveau over Discord. I figured it may be important to keep the beware up to date with recent pseudonyms. They're still using their previous FA account name and TH name but it's possible they may switch them too in the future.
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AllySaurus changed their profile photo
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Folks can blacklist for any reason they want provided it's not a protected class.
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HybridiumX joined the community
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Wait is that even legal to ask for a refund to get blacklisted cause that sounds like an artist to avoid completely because of stuff like this.
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I could feel my blood pressure rising just reading this, holy shit. That is SO frustrating - I can't imagine how annoying that must have been for you to actually deal with 😞
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Changed Resolved to Yes
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Just wanted to throw out an update here. After another two months of back and forth of deadlines that was broken again and again I actually finally got my art 😭 It looks great but leaves a very sour taste in my mouth and makes it hard to enjoy the art, as great as it is! So, just a very big warning to those who wanna commission this artist, please be aware when dealing with them, you may be strung along for a while on getting your art. Go into purchasing from them with caution.
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Client tries to get image before full payment
Celestina replied to Alkraas's topic in Advice for Artists
I absolutely would not. They're attempting to guilt trip you to send over art that they knew they couldn't afford. It's not your problem if they don't get it by Christmas. Tell them no, stand firm. Don't justify or argue with them. Just tell them how much is due and leave it at that. -
Someone has commissioned me for a christmas themed art for their boyfriend, they agreed to pay a partial payment due to insuffecient funds (5€ out of 19.60€). I agreed to finish the artwork before full payment was received. So I did, and sent them the finished art, compressed and with 5 watermarks all over. Now they're trying to beg me to start on the badge, eventho we agreed that I would only start making the badge after full payment was recieved. Their argument was that they really need it before christmas and keep begging me to continue now, eventhough I haven't recieved even half of the funds now. This is making me really stressed and kinda uncomfortable, how do I proceed with this. I've been thinking of just keeping the 5€ they sent and let them keep the finished bust drawing and eat the loss. I was wondering how you'd deal with this...
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Looking for Advice: Fursuit Maker Missing Deadlines
Denya replied to Denya's topic in Advice for Commissioners
Another update. They said they're fairly certain they can finish the partial over Thanksgiving weekend. I asked if they could send over what they finish, waited 6 days with no response before poking them on Discord. They said they can the coming week. I asked how much they got done, when they'll send it, when it'd arrive, and if they can do express shipping. I waited 2 days this time before poking them on discord, and their response was "My dude, please. We will send you an email when we ship with the tracking code." Answering only one of my questions (and barely) while also making me feel like crap the rest of the day. "This coming week" is almost over. -
Changed Resolved to Yes
