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I have a question. What are the badges made of? Are they purely traditional or do you ever use programs like Photoshop to clean them up or add features, like sparkles or text? If I were creating badges and didn't want to worry about shipping, I would advertise the commissions as "mixed media badges" with a combination of "traditional and digital" techniques. I would state that the finished product would be a cleaned up version in Photoshop and that the traditional work might be available for at con pick up only. By presenting it this way I'd be able to give my client a finished product that didn't rely on me shipping anything. And I'd also get them excited about the digital version, so they didn't feel disappointed about only getting a scan of their commission if they couldn't do pick up.
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The issue is I dont want to ship out at all. So if they dont pick up, they lose out on the physical copy.
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Artist Beware: BlueFoxFursuits/DaskerLizard
Mortymaxwell commented on hevoyic's record in Artist Bewares
Given their poor communication skills and the fact that they've been doing this to customers since 2013 I think you should cancel the commission and get a refund. It is also very frustrating to read a beware like this. I am upset that Fox is treating you poorly and that you can come here and tell us how you feel, but that you haven't been firmer with the artist. I think you should tell the artist how much this situation bothers you. I understand you are trying to be nice, but passive disappointment and just looking sadly at e-mails isn't going to resolve this! -
Artist Beware: BlueFoxFursuits/DaskerLizard
Mortymaxwell commented on hevoyic's record in Artist Bewares
http://fursuitreview.com/blog/2016/01/24/no-langurhali-partial-by-blue-fox-fursuits/ Apparently they've been having communication problems and missing deadlines for many, many years. -
Artist Beware: BlueFoxFursuits/DaskerLizard
Rendrassa commented on hevoyic's record in Artist Bewares
Absolutely ludicrous to leave a paying client, who has already given the necessarily payment asked for, to wait literal years. I really hope they refund instead of rushing out a poor quality product. Too many suit makers just blindly rush it when they are put on the spot. -
Done!
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Positive reviews for Nut-Case.
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lumizoomi joined the community
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Azkaban joined the community
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Alfor changed their profile photo
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A lot of artists charge extra for shipping, just be upfront about the added cost and it should be fine.
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Before I begin, let me reinstate that I wish no ill will or harm towards DaskerLizard or their business. I am simply posting my experience about my time with Dasker so that others my avoid the negative experience that I have had. ________________________________________________________________________________________________________________________________________________________________________________________________________________________ I contacted Dasker/BlueFoxFursuits the morning of June 16th, 2016 via email asking if it was okay for me to order being 17 (turning 18 within the next few weeks) and what their payment plans looked like. I was responded to 4 days later with both my questions answered. Given the okay to order, I then submitted a application via their google docs quote form. I was responded to almost immediately with the approximate due date and how much my suit (which was/will be a partial) would cost. I responded back within a few minutes saying I would like to go ahead and reserve my spot within their queue. After a few hiccups, (me paying in the wrong currency), I finally had paid off my deposit and had a reserved slot for May 2017. I paid £190 ( $287.16 ). A few emails from me about what furs they will use for my suit were exchanged so I could order a bodysuit to match with no problems. I have since received my bodysuit from another maker. The real problems started when it finally reached the due date for my commission. I was struggling for with money due to unforeseen car problems, so I emailed them on the 15th of May, 2017 and asked for an update on when I would be up so I could prepare on when I needed to pay/how much to put aside. They replied telling me they had to "do a lot of shifting around in my queue due to confuzzled suits overrunning" and how they had injured their back moving fur supply boxes and that they will be "starting up the queue again towards the end of june when I'm back from confuzzled, and also back from visiting family for a late birthday meetup". I was both upset and relieved on how I would have time to save up further and put aside my money problems, but also a little sad considering they had taken more con crunch commissions and put them ahead of other preexisting commissions. The next time I contacted Dasker was 5 months (October 9th, 2017) past the given completion date of end of June 2017. I simply stated how I had not received an email from the regarding my commission and how the queue was looking/when I would be up. I was then informed unknowingly that I had been once more pushed back to February of 2018. At this point I was rather upset, so I did not reply. I emailed them ONCE MORE on July 21st, 2018 (another 5 months after the due date they had given me had past), asking what the wait time is looking like since my slot had been missed once more. They responded a week later on July 28th, 2018 saying they had moved and had eurofurence deadlines to focus on. Again, putting convention crunch commissions ahead of regular commissions. I was told that I would have my commission and "all older orders out by jan-feb next year". Again, moved another year back. I did not reply. After waiting so long, I then took it upon myself to contact Dasker one more time on January 8th, 2019. They replied saying that it "should be february". Seeing as it was the beginning of the month, I was VERY excited to finally get around to getting my suit. That is until as of late. On February 17th, I contacted Dasker after finding out that they had once more opened for more commissions. This has had me extremely worried that my commission from 2016 would be pushed back once more to make room for other, newer orders. I asked them if there was a problem with my character and asked that if they did not like the character given, that they would tell me and refund me my deposit instead of pushing me back over and over. They then confessed to me that I am not the only person who has been waiting since 2016 for their suit and that I should have my suit by March. I was upset by this information considering how I am 1) not the only one going through such an experience and 2) my slot had once again been pushed back. ________________________________________________________________________________________________________________________________________________________________________________________________________________________ To reiterate, I am a very patient person. I from the above evidence, it is obvious I have only emailed one to two times a year asking for updates, often waiting months after the date I was told to contact them. To put it into perspective, I ordered when I was 17 years of age, I am now not too far off from turning 21. I have given Dasker the benefit of the doubt one too many times, and I can say that I am very unhappy and disappointed with my experience so far. I only paid the deposit needed to reserve my spot, but I have had the rest of the money needed within my Paypal for up to 2 years now. They do not email/contact commissioners when they come upon hard times, leaving one to basically chase them to get a vague answer on when your commission will be started. Dasker seems like a nice person, they not once seemed rude and often replied in a very professional manner. However, it seems their queue is VERY disorganized and unprofessional. At the moment of writing this, I still do not know what spot I am in their queue and do not recommend working with DaskerLizard/BlueFoxFursuits. I will update further when/if I receive what I have paid for or if anything else unfolds. If you see any inconsistencies within my writing, please let me know and I will fix them!
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hevoyic joined the community
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Could you do Nut-Case, please?
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Cassiopeia joined the community
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Azirial joined the community
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I regularly buy online purchases and I lose about 5% of them. But it's moreso that I cannot afford to replace them, and I actually cannot afford to ship out of the country. CanadaPost is ridic with is pricing, and even though its a tax write off, I just dont want to deal with it. But yes, I'd make sure it was stated in multiple places I am ONLY doing pick up, and confirm via note with the transaction that Im only offering pick up. No shipping. Being upfront makes all the difference; I just dont want it to turn sour.
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I'd say to make this clear with your commissioners before they pay and set up meeting times and places or tell them to contact you or keep an eye out for contact. You should really be fine so long as you make sure they know that if they dont get the physical badge they'll be getting the digital copy instead. If you do end up shipping eventually then an easy way to cover your bases with paypal is to input your tracking number and scan the image beforehand as well. Lost packages aren't as common as people might make them seem!
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Im interested in doing con pic up traditional art.badges, but I ABSOLUTELY can NOT ship out final products if people do not pick them up. Im willing to scan and provide digital copies, but I am not in a place I can ship things because I absolutely cannot deal with lost packages, and I know if you lose a package you automatically lose favour in a paypal case. Is there any way I can offer con pic ups, but cover myself in case anyone misses their pick up and wants me to ship out?
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Im pretty sure she has an alt account on FA under the name Thunder Equis, or something like that. Focusing mainly on feral horse NSFW stuff, but I cant seem to find it, and I closed the account ages ago that I followed it under. She also goes by Mother Shep too.
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Ok, guys! It's been over a week and I didn't get any note from Chesta, so I'm officially in the "Will be Completed or Bust" line. I'm not surprised in the least, but that still doesn't invalidate my growing anger and lack of communication between us. The only note she took initiative on was when this Beware first got posted. Since then, nothing but radio silence. She's "trying" to get better, but her communication skills are still severely lacking, so I have a very sharp hunch she will revert back to her old ways. I'll keep everyone updated if I get any emails/notes/WIPs from her.
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Thera changed their profile photo
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theodor joined the community
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As the seller you are responsible for ensuring the item gets there or the client is made whole. If the art itself is delivered, and the client agrees to the refund of shipping then that's fine. If it's something like you're an etsy seller, then you're to replace their items or refund the whole order. With traditional artists and fursuit makers they either need to refund or remake. This is why insurance is extremely important.
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I sometimes print and laminate badges or normal art and shipt them to my clients. I ship with priority, tracking and signature. It only happened once but what should I do if the shipment gets lost or it never arrives? Last time it happened, I refunded my client the shipping costs, was that a good solution? If not, what else should I do? Note: I'm a digital artist, all clients recieve a digital copy, shipping is just an add on, if they want it.
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I'm sorry this was outside of the PayPal claim window. I hope you eventually get the badge, but I'm not too confident that will happen. Definitely a warning sign when an artist says there's been progress but won't show proof of it.
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Artist Beware: Tolender Lee/TolWulf/ToleWolf
NaughtySav commented on CalmideBulf's record in Bewares
Is your paypal connected to your bank/used a bank card through the paypal payment? If so, you may be able to go to your bank to force a refund. -
Sad that it went over the 180 days. There's not much that can be done to get your money back now that that's out the window. Never a good sign when the artist can't show pics of completed work.
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impishixi changed their profile photo
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July 4 2018 Tolwulf posts an advertisement on a unofficial Anthrocon Telegram page for badges to be completed and picked up on Friday, July 6 2018 Following this advertisement, I replied asking for a badge upon landing at the airport in Pittsburgh. Payment email had been sent, and they received the amount of 30 USD. An invite link was provided to a group chat where progress on the badges would be delivered to those who commissioned him. July 7-8, 2018 An update on badge progress was requested. He replies that it will be completed by Sunday at the latest. July 9, 2018 No progress had been made in regards to the badge. In a face-to-face conversation, he mentions the badges will be shipped out post-con. This was later confirmed in the aforementioned group chat. August 7, 2018 TolWulf sends some messages explaining how he's been busy and is currently working on the badges. I reply back. There was no reply for several more weeks. October 15, 2018 The artist reiterates that he's busy, and adds that line work has been done for the badge. I ask for WIP pics to see if there is any truth to this statement. November 2, 2018 After asking once again for an update, and mentioning the possibility of requesting a refund, TolWulf replies once again, and no WIP has been provided, claiming they are currently busy with other work. I inquire about a potential deadline. November 28, 2018 Following a brief conversation regarding MFF, TolWulf replies saying he currently has completed the badge and mailed it and the other incomplete badges to the Hyatt (no idea why he did this). He says he will send pics of the completed work upon arrival to the hotel. He continues by saying he will ship the badge from MFF. I mention I will send him my Canadian home address when I see the completed badge. January 15 2018 No updates have been given. I give a final warning. As of today (February 16. 2019), the message has still been left unread. To sum all of this up, there has been a lack of prompt communication with the artist. If at any point there was a reply, TolWulf would continuously claim that work had been done, but not provide any evidence to show for it. A dispute has been filed with PayPal, but was instantly denied, given the claim was made 180 days past the transaction date, leaving me short of a refund and no foreseeable badge in sight. I will post any updates when and if I hear back from the artist.
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foreveranonymous changed their profile photo
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Latiro changed their profile photo
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I wouldn't want to do business with this guy. I wouldn't be uncomfortable with how he changes rules on paid customers, doesn't communicate, and airs his mental illness and financial problems on his journals.
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accessdenied changed their profile photo
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Three months and still isn't here..
Bornes replied to CheeseCameo's topic in Advice for Commissioners
I'd recommend an ultimatum where you request them to send what they have, not bother with the art or the feet if they haven't been started yet, and possibly a small refund since you don't want those things made. That will get you what exists as soon as possible while simultaneously making it much harder for your friend to delay shipping the suit. -
Three months and still isn't here..
Alex Wright replied to CheeseCameo's topic in Advice for Commissioners
I recommend @Bornes' really great guide: -
So I bought a premade suit back in November it was fully paid off within a week and the maker told me they'd ship it out at the start of December. Awesome, cool. Fast forward to the start of December and I haven't heard anything at all from them since that conversation so I send them a message just checking in. Two more weeks pass and still not a peep from them. A week later they got back to me saying they had a family emergency and would be away until next week but they'd ship out my suit as soon as they got back. Understandable, family comes first and I didn't mind too much. A week later though and again, nothing. I send them another message which takes them a few days to respond to, of which they said they'd send out the suit within 2 weeks. I still comply and wait the 2 weeks. It will be hitting the second week tomorrow and I still have yet to hear from them. Also worth mentioning: They stated at the time of purchasing the suit that they still needed to make the feetpaws for it, so they could be custom fit to the buyer and all, so all this time they've also been saying that they haven't gotten the materials to finish them despite them telling me initially that they would be done within the first week. Whether it's true or not, this was also supposedly a factor. They also said they were including two pieces of artwork for the character that I have yet to see progress on either. ALSO: During this time I have been made aware that they have attended a furry convention and flew out of state to visit a friend before their family emergency even occurred. I know they weren't lying about the family emergency part, but they withheld the other information from me/lied to me about it. But like I was saying, if they don't ship the suit out by tomorrow, this will be the 3rd or 4th (I've lost count tbh) deadline that they made for themselves that they missed. I've been very patient during this whole process and the maker and I have gotten along very well in the past; not so much as friends, but close enough to it that I feel kind of disrespected by them as I expected better. I guess my question is now how do I go about this? I wish to remain on good terms with them, as I feel associating the suit with someone I no longer get along with will ruin it for me, but I also just want this back and fourth of nothing getting done to end. I just want the suit. I spent 3k and still have nothing to show for it, and I've been more than patient with them.
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