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  1. I'd like to begin this post by saying that I've finally received my money back, but I still felt it necessary to make a PSA about this artist because this spree of not fulfilling commissions has apparently gone on for much longer than I expected. I greatly respect their talent and think their posted art is absolutely beautiful, but their lack of communication and responsibility for someone who is supposed to be a professional leaves much to be desired. This was when I first commissioned him and he took the payment. Perhaps I should have done half and half, but he assured me it'd be done within a week, and I always like paying artists upfront, delays or not. Unfortunately, a long time went by when I received no word, despite my attempts at contacting him through email and other platforms. Eventually, I managed to find his discord server and tried contacting him there too. While the first time I got no answer, I sent a message right when he was about to stream and managed to get somewhat of an answer. Eventually, however, the result was the same as before. Complete radio silence after the fact. A refund was only received on June 27th because a dispute was filed. No other followup was made. He opened up 2 commissions at this point, and I managed to get in contact with the second person that commissioned him, only to hear that they went through a very similar issue. Here is the conversation they allowed me to share.
  2. On July 3rd 2019, artist Coyot_Tea opened for headshot commissions for $50 USD over Twitter (tweet announcing this opening has now been deleted). I had sent a private message to the artist that day, and was responded to the following day stating they were still open. I said what kind of pose I was looking for and the artist agreed, and said an invoice would be sent soon. An invoice was sent to my email address at 9:02 PM on July 4th for $50 USD, which was immediately paid for with an additional $12.50 USD tip for a total of $62.50 USD. After this point, I did not hear anything from the artist. Coyot_Tea continued to post other commissions on Twitter, and so I waited for mine to be completed. On September 12th 2019, I sent a message to them via Twitter asking for an update on the commission. I did not receive any response to this message. On February 18th, I checked their Twitter profile and noticed that I was blocked, having not received any message nor having any conversation with them whatsoever since July. Since I was unable to send a Twitter DM, I sent an email to their Paypal address asking for my money back (to no response). I had also made a Paypal claim to get this money back, but as it had been over 180 days since the transaction, I was informed that Paypal was not able to do anything about the issue. On February 23rd, the artist unblocked me and sent me two messages claiming that they had no memory of blocking my account and had every intention on finishing my commission. At this point, I said that I did not want the commission and instead wanted a refund for the money. I did not receive any response to this message (nor any refund). On April 17th, I asked for an update on the refund and was told that the money would be sent back to me within the next few days. I repeated my Paypal email address, but again was not sent the refund. On May 2nd, I reminded them about the refund and was told that they were unable to refund me the money at that time, but would try again that night. Again, I did not receive any refund. At time of writing I still have not received any sort of refund for the commission.
  3. (My original advice post is located here.) NOTE: Her real name and email haven't been omitted, as they are readily available on her websites. Unfortunately, because the artist and I were on friendly terms, much of the communication for this commission was done verbally at Phoenix Comic Con (PHXCC). However, I'm providing screenshots of the correspondence we had online. I originally discussed a pencil drawn commission with Goldenwolf at PHXCC back in 2017. She told me that She'd have it done by May 2018 (the next PHXCC), but would get it to me sooner if requested. I told her I'd be selling some things after the con, and if I had enough after obligations, I'd confirm the commission and send payment. (Email Discussion) As agreed, I sent payment for the piece with extra for shipping via Paypal on July 7th 2017. I didn't receive confirmation she had gotten the payment, so I nudged her on August 4th. She replied on the 7th with confirmation, making mention that she thought she had already replied to me. When I saw her commission queue posted to FurAffinity (FA) on Feb 5th 2018, I asked why my name appeared to be missing from it (the screenshot was taken recently, after my name had been added). After I pointed this out, she assured me that mine would be finished "this month", which I took to mean February. During February, she also attended Texas Furry Fiesta, where she advertised accepting more commissions on FA and Twitter. On April 16th 2018, I sent an email over with my updated reference (no big design changes, just more examples of his different forms were added on it). On the 17th, she said I was on the "short list" and she'd be getting to mine after a couple of other things. May passed, and on June 10th 2018, I asked for a progress update. On June 26th she emailed over a rough sketch for my approval. She mentioned in the same email that she was suffering from severe depression. I responded requesting a few edits, but because she was my friend and I wanted to be supportive, I tried not make her feel pressured. After I didn't hear back from her on social media, I sent her another email on October 26th 2018. I offered her the option of just refunding me if she was unable to produce my commission in a timely manner, and her response to this is just better just read from her email directly. I waited to post on Artists Beware for advice until after December, because she mentioned in the email that she was hoping to have the piece done by then. Following advice from A_B, I sent an email on February 15th 2018 asking for a refund using the outline provided to me in my advice thread. As of the writing on this, I haven't heard anything back from her. While collecting screenshots for this post, I found her current Terms of Service. (She has never directed me to it, so I'm unsure how it may have changed over time.) I do know, that if I seen this TOS before commissioning her, I wouldn't have, friend or not. (It features an "A**hole Clause", which in and of itself would be a huge nope.) Notable Sections: 1 2 3 I also found that she has a Patreon, which despite her huge backlog, offers sketches to certain tiers. I'm unsure, however, if she's actually provided them. 1 2 I'm not sure what else to add, really. It doesn't currently look like I'll be receiving my commission or a refund. ? 04.14.20 update: UPDATE: 4.18.2020 On 4.14.2020, just hours after the update was added to the post, Goldenwolf sent the client this refund and statement: She had not done work beyond the sketch provided back in June of 2018 The client responded with this invoice and statement Goldenwolf then refunded the client on the 16th of April for the remainder of the commission payment. This issue has now been marked as Resolved.
  4. lunahasawa996 (lunahasawa996) wrote in artists_beware, @ 2019-01-05 12:21 Beware - UnderTheDarkness WHO: UndertheDarkness WHERE: http://www.furaffinity.net/user/underthedarkness/ WHAT: $5o YCH action WHEN: May 15,2018 — present EXPLAIN: Given the user has deactivated their FA, I cannot provide images of the YCH I had bought. But sometime in May of 2018 I had placed bids on, and won a YCH from this artist. Over time, I believe I was given only one WIP. Shortly after they had their problems and such and I noticed they weren't speaking with me. I had asked for an update a month after with a reply of "I will have an update sometime this week". Later I was given an update. Later on they were doing in stream commissions, which was indeed finished and received, but my prior one was still on the back burner. Jump to December of last year I learned they were doing refunds, and I was added to their list of the many people for the money they owed me. Jump forward after 3 weeks from providing refund information to present time, their FA has since been deactivated and I have no other means of contacting this person. I should have opened a refund claim during the window when I noticed it was looking unlikely I'd be getting my art, but being the overly sympathetic understanding person I am it looks like this person has officially ran off with $50 of my hard earned cash. PROOF: Proof of payment: https://prnt.sc/m3b3uv Asking for a WIP: https://prnt.sc/m3b4al WiP provided: https://prnt.sc/m3b3z3 WIP Uploaded Jun 24th *NSFW*: https://prnt.sc/m3b5cn Providing them refund information: https://prnt.sc/m3b4in I'm honestly shocked she went and took this rout. At this point I don't even want the artwork, I just want my money back where it can go towards a more reputable artist that I've previously worked with. </lj-cut>
  5. I have paid for a headshot YCH posted on March 12, 2019. I inquired about a change of character and my question was not answered. I then found another set of commission slots that they have opened up for, I requested for a slot and the artist agreed. I did have an issue with sending the payment and asked the artist to cancel the YCH and use the funds to pay for the other commission. The artist agreed, I had offered to use the over payment from $30 to $20 as a tip. I have asked for updates over the next few months and I have not received replies. The messages are not read, and the artist is active on Twitter. Initial YCH: https://twitter.com/Ohmnog/status/1105679509519392768 Hypno Drool Slots: https://twitter.com/Ohmnog/status/1151616449737216000 Inital YCH: Second YCH: Conversation History: Transaction Receipt via Email:
  6. I commissioned Sabletide / Stark / Glaciekat after meeting them on a Discord, on the 1st of November. I want to add that I tipped them a $5 extra because I know that artist life can be hard and that I liked their art a lot. Moreover, I didn't ask for a specific delay from the beginning. I let them take their time and have free will about their decisions and what I wanted with the commission. Here's the timeline of what happened (see Discord and Gmail screenshots): Between the 1st and the 13th of November, I had no news from them. On the 13th of November, they told me that they'll send me Works In Progress (WIPs) when they will be home. On the 14th they said that they weren't home but they'd send me the WIPs "tonight". On the 16th I sent them my ref sheet. No answer. On the 17th I asked them the WIP, they said that they were doing edits. I told them just to change the face markings of my character. One month after, on the 7th of December, I sent them an email asking for news and saying that I lost their Discord nickname. No answers. December 12, I asked them to answer me within 48 hours, otherwise I would do a PayPal dispute. December 13th, still no news from them at all, I asked a refund to PayPal because I didn't want to get scammed. They finally answer my e-mail after I created the PayPal dispute. 16th of December, after we got back to each other on Discord the same day, I asked they if they were ok to draw my Fursona even if the character have completely changed. They said it was okay (they could have said no) and that they could get it "mostly done today" (on the 16th of December). I then closed the PayPal dispute. On the 17th of December they sent me a WIP. On the 19th of December I went back to them, they said they were slow because of the holidays, which I understood. I asked they not to tell me any more delays because I can't just come back every time they say "I'll finish it in one week/one day" etc because it's frustrating both for them and I. They told me it would be "within 2 weeks for sure". I understood. On the 11th of January, I asked they if I could get any answer from them. On the 14th of January, they sent me another WIP. They said it "shouldn't take too long". And today here we are, 4 months after and all I had were just WIPs. I didn't ask for any deadline or any precise date but they gave me a bunch of delays that they didn't keep. They could have said no for the whole new character - I would have understand it - but they didn't and accepted to re-draw the character entirely. They didn't keep me updated at all, which ended up with me disputing for the payment because our conversation was so lost in Discord I couldn't get it back. I ended up asking for a partial refund, because I ordered a bunch of other commissions in the meantime and all of them have been completed but theirs. I understand that they have priorities, studies aside their commissions, but keeping me waiting and keep saying that they'll do it in [insert a delay here] isn't going anywhere.
  7. I paid for a custom Cinnadog from byronbae on 1/18/2019, which were $40 base price + extra for other trait add-ons. The total transaction was $45 after adding 1 $5 trait to the custom base price. They mentioned there would possibly be a long wait time due to taking multiple slots. deviantART journal, claim proof, and payment proof below. I waited with no update until I received notification on 5/3/2019, where byronbae let everyone still pending know that they were having IRL issues, but should still expect sketches soon. Hearing nothing for several more months, I messaged them again on 9/15/2019 asking for status updates. Byronbae replied that they would be able to potentially get their queue done in October. On 11/28/2019, with no other updates in October and November, I asked for a refund. I received a reply that byronbae was willing to refund me but had no income, so I would need to wait until January. I let them know what I paid and waited for an update. I do not follow byronbae directly on deviantART but checked their page to see if they were active, and noticed they posted a journal on 1/3/2020 mentioning the outstanding commission issue. They claimed that they would be working on refunds and pinging people involved. As of 1/27/2020, no communication has occurred and no refund has been issued. I commented to ask status updates, but it has now been over 1 year since the initial transaction.
  8. Hi there~ This is my first post on here, so sorry if I don't do everything right ;0; Just had a pretty intense interaction with a buyer, so I'd like to warn anyone who may come into contact with him. I contacted EylonFerrousa on Telegram after he had made several posts in a few chats we shared looking for an artist to draw his dragon character. His budget was $40 and I was willing to work with that. I generally do commissions differently than most (this experience has made me change my methods, however); I usually try to complete the sketch before requiring payment, so after receiving a text description of the dragon he wanted drawn, I got to work and made a few sketches with minimal tweaking. Once I had gotten it to a point that I thought would be good enough to go forward with, I sent it to him but didn't receive any response for well over a week. I sent a quick "hey just checking in" message, and he informed me that some things had come up and he needed to cancel the commission. No biggie, life happens, and I totally understand ? I said as much, but mentioned that because I had spent quite a long time on that sketch, I would probably recycle the pose to fit one of my dragon characters that I had been meaning to draw (I would not be stealing his character, just using the pose and anatomy that I had spent around an hour perfecting on his dragon to make drawing mine go quicker) He was irked by this, saying that he'd rather I not reuse it, since he would be using the sketch. After I insisted that he did not own that sketch since he had not paid for it, he responded, saying that in his ToS (apparently commissioners have ToS's? I haven't heard of this) he claims that all art drawn for him belongs exclusively to him, whether he's paid for it or not. This alone is something you can't enforce, as artists own the art that they draw, especially art that hasn't been paid for, but prior to this, the idea of him having a ToS was never brought up, mentioned, or linked to. If he really did have such a ridiculous condition in his ToS, this should have been the first thing brought up. He then proceeded to go on a bit of a tirade, claiming that if I did anything to that piece, he would have full grounds to sue me, and he ensured me that I "didn't want a lawsuit on my hands." I responded, practically refuting everything he said, and I promptly blocked him. I have the entire chat screenshotted (good thing too, because he nuked the chat as soon as I replied to his lawsuit threats), but the only truly important parts are the end where things got heated, and I'll put my response in there as well just for a little closure. I'll include them below, but if any more info is requested, I'd be more than happy to provide it. I'll also put in the original message he had sent when looking for artists to draw his dragon, as well as the sketch of the dragon I completed as proof that I had done the work in the first place. Unfortunately, I seem to have missed the text he sent me after his long tirade about suing me; he made sure to mention that he had business to attend to with the CEO of Hasbro (an obvious scare tactic, and a poor one at that).
  9. I wanted to commission this guy for a custom 3d modell of a character. He did work on many interesting pieces before, just view his 3d gallary for proof. So i wrote to him on Discord that i was interested in getting a commission from him. It started out pretty casual. I told him what i was looking for. It went pretty much good until payment as we quickly came to the terms on what i wanted. I think the last picture says a lot about my patients at that point. Its been 1 year since i commissioned him and i still had not gotten anything besides wips, also most of them only because i keeped bugging. This was my first 3d thing i wanted to get and i usually commission 2d stuff and wanted to try something new. I feel betrayed and scammed by now. There is no way paypal could assist me as the transaction was already from last year and they only gurantee you for 6 months. if i had known that i would have presured him with pulling my money back, but i never was such a person so i gave him time and casually ask from time to time. By this day i have written him on Twitter, Deviantart and as you can tell countless times on discord. But maybe posting a beware here could help my soul to find some peace at least.
  10. Chibi The Floof On Furry Amino | On Twitter Commissioned: Digital Art Piece Paid on: 24th September, 2019 | Art received on: 24th September 2019 Description: I saw Chibi's Fall YCH and ordered a slot after asking some questions regarding their business etiquette. We discussed character information and everything they needed to know to get started. They also treated my nervosity about payment seriously and offered their PayPal.me link so the money would go to them and not to someone else by accident. They were happily editing the premade sketch so it looked like a bear until I was satisfied. They work really quickly and I got the commission on the same day per email. I absolutely adore the artwork and I would love to work with Chibi again, as they truly show passion in their work.
  11. I had commissioned Nexy way back in the summer of 2016, because I saw through a mutual friend that he was taking commissions to raise enough funds to attend Megaplex that year. I bought two badges in the style displayed in the attachments (character pictured is one he owned at the time; not sure if he still does!). Sadly, I no longer have access to the account I initially commissioned him from, but what I have left is a screenshot from that account proving that I tried contacting him for updates and, consequently, a refund, because of his lack of response and lack of WIPs. I later tried contacting him in 2018 via my personal account, providing that screenshot, as well as the original paypal transaction to prove it was me, and got ignored (and blocked from messaging him ever again). I never had him added or followed anywhere, so I am unaware of any situations he may have gotten into (and his twitter currently appears to be locked at the time of writing), however, he still has a responsibility to keep in touch and communicate about what's going on to his clients. Granted, it's partially my fault for sending the money via friends and family, so I have no way of filing a chargeback (and it's also my fault for waiting this long), but obviously, since then, I've long since learned from that mistake. As of now, I still have not heard back from him at all regarding where I stand as far as getting a refund. (His FB name has been blocked out as it contains his real name, however, you can see his profile pic to note that it's actually him.)
  12. I have to warn about Aspenbear on Furaffinity. I ordered a Commission at him at May 29th via telegram. at like middle of june he announced refund people since his queue was too long. After a while i was wondering about the state of my commission if i get a commission or a refund. After i asked him the Question at the 15th of june he opened the commissions again on the 16th. After he said he is gonna refund. So i waited for his answer. He reopened Commissions again Still no answer or scetch around this point. I sent him a Note via Furaffinity which was read but not answered. At the 3. July i started the resolution via paypal. he had enough time to react and answer me. At the same day as i started the case, he answered me the question from the 15th of June. at the 7th of July i escalated the case to paypal since he didn't answer on Telegram or via paypal So i sent him a message on paypal again. At the 11th july he made a journal aboout to update his Trello and about a few YCHs he is gonna finish. Still no scetch up to this point. At the 13th of July i got an answer on telegram to my paypal-resolution.. Since i was not the only one which didn't get any Commission done i decided to Force-payback through Paypal. i got a last Message at the 17th. Seven days later he reopened his Scetches again. His last Commission he submitted was a an old YCH. Evidence for payment and payback: On his trello i have still an entry for the refund. I got my 60$ back with the forced paypal-resolution.
  13. Summary: Mixi accepted a commission, delayed it multiple times for over a year while providing countless excuses, and has since began to ignore messages, outright refusing to communicate. She is not inactive, still streaming and posting new works. March 9th, 2018 I emailed Mixi with the details of my commission. It was to have two characters, with a large amount of variant versions of the image. Mixi agreed to the request as stated, and placed a rather high price tag on it, which we the commissioners agreed to, specifically stating it was reasonable due to the amount of work requested. March 10th, 2018 After some difficulty on her part, in regards to the invoice being done correctly, it was finally sent. The invoice was split between the two commissioners - $200 each. This amount was paid in full, along with an additional $20 tip. April 12th, 2018 Mixi sends an email excusing her delays. April 28th, 2018 Mixi finally provides the first sketch of the piece. We have a short conversation back and forth regarding needed changes. May 31st, 2018 I message Mixi as I have not heard from her in a month. June 6th, 2018 Mixi messages back an excuse. Sept 10th, 2018 I message Mixi as there has been no further communication or updates. She replies with further excuses. Sept 19th, 2018 Mixi sends an image with more work put into it. This is the last update we have received, though the piece is still not completed as per the original specifications. The artist was requested to make some changes to their coloring as they did not reflect the character accurately, and to move forward with the variant versions. This final provided image is unsatisfactory even as a stand-alone, due to the inaccurate depiction of the character, and Mixi agrees to make adjustments. Dec 2nd, 2018 I message Mixi asking if there was an update. This message was never responded to. April 22nd, 2019 I message Mixi further stating my dissatisfaction. She replies, stating she is willing to offer a partial refund. I request that she offer specifics on what she is willing to do. She has not replied since. April 26th, 28th, May 2nd, 2019 I have sent emails on these dates that have gone unreplied to, requesting that she provide specific terms for what she was offering. Update from comments: No contact from Mixi in 8 days. Mixi has not clarified on what she is offering in a manner which I can take as a sincere offer. No contact from Mixi in 8 days. Mixi has not clarified on what she is offering. Her original "offer" is as follows: I clarified further what we are asking for, but have not received a response. It has been 8 days, we are still waiting.
  14. **THIS BEWARE CONTAINS NSFW CONTENT** Commissioning Lenex I have commissioned Lenex in the past and was very happy with his work. His work is high quality and he’s very reasonably priced. I bought my slot in May of 2017, Lenex was very fast responding to my emails and after I paid Lenex told me the slot was mine. Proof of Lenex confirming my slot: https://i.gyazo.com/8146060f8528ebf0b5d6b23f0c4b3777.png Proof me paying Lenex: https://i.gyazo.com/b8870641506f235efbda00f96d828201.png No Contact and few FA updates. After this...Uploads on Lenex’s FA began to slow to a crawl. I would see maybe one finished commission a month posted. This was often backlog from 2016. The only updates I ever saw from Lenex were him often opening his queue again. Explaining he needed rent, understandable. But after taking another bulk of comic commissions, Lenex would seemingly vanish for another month. He did this every month. Open the queue, vanish, open the queue vanish. And so on. This behaviour started to concern me, but I tried to stay positive. One of Lenex’s last major updates was him asking if anybody would be willing to ‘float’ their commission. This meant they would be willing to wait an undisclosed amount of time for their product. I opted for this, as I felt sorry for Lenex’s heavy workload beginning to get on top of him. I'm afraid I've no proof of this beyond an email I sent to Lenex confirming I am willing to wait. At one point, Lenex even asked some people to opt for refunds rather than getting their work. He admits both will be timely processes though. Lenex taking on more commissions via journals every month: https://i.gyazo.com/9959aaf4e22c36efa121511417e829ea.png Lenex asking people to be refunded instead.: https://i.gyazo.com/7f8fa0b5aab76a24c961aaab0634c0c0.png My email to Lenexwants: https://i.gyazo.com/72dd9e553fb0b9f6412b5d0bfc8ba864.png Lenex cancels all Commissions In June of 2018 Lenex posted an update informing everybody he would be transforming all commissions into artistic freedom, or receive a refund. This was due to Lenex no longer wishing to draw graphic artwork featuring non consensual acts. This upset many people who expressed their frustration at this sudden change. Nobody had been given any notice nor would their old commissions from 2016/17 be honoured despite being commissioned before this sudden change of ToS. At this point I was tempted to get a refund. Even though my commission would not be affected by this new change of ToS as it did not contain noncon/gore. I decided against this as judging by the few updates Lenex posted to FA were money worries, I felt a refund would be more tedious than waiting for my product. I filled in lenex’s new commission form and sent my email. I was put back into his queue. After this update, Lenex ceased to post all together. Lenex's new commission form (warning: contains NSFW imagery and mentions of fetish): http://www.furaffinity.net/view/27543789/ Lenex apologises and retracts his new rule. 3 Months ago, after 5 months of further silence on his FA. Lenex posted a journal apologising for his lack of organisation and handling of commissions. Lenex at this point had responded to a note I had sent him asking for a previous commission to be removed for personal reasons. This was the first time Lenex had spoken to me since first buying the slot in 2017. Lenex disabled comments on this journal admitting in the journal he didn't wish to get any kind of backlash. A link to the journal: http://www.furaffinity.net/journal/8933648/ (in case of deletion, a screencap) https://i.gyazo.com/e143de4d13d211b43d5eec992b3aaf4d.png I cannot provide proof of the note as the account I noted Lenex on is disabled and I've since lost my credentials to it I'm afraid. If Ican break into it I will post it if mods deem it relevant. No contact still On 20/1/2019 I sent Lenex an email asking for an ATA on my two year standing commission. As of 12/2/2019 I have still had no response from him. My email to Lenex: https://i.gyazo.com/c50b3b3eaa404ff98ff8467b62af06ea.png Final comments I feel saddened it has come to this as I have been a fan of Lenex’s work since 2014. I do not like writing complaints. I feel I've been more than patient with Lenex but now I feel myself and many of Lenex’s customers have simply been used as loans to pay for rent and put onto uncertain waiting lists with no communication and now Lenex has taken on far too much to handle. While I do feel for Lenex who clearly has had some hardships the last year or so, the complete lack of communication between both myself and all his other custom has pushed me to write this as a warning for anybody interested in this kind of artwork.
  15. On August 13th, 2018 the user Earlybird opened up for one commission slot, for a 2 Character Full Body with Background for 125 USD. On August 14th, I grabbed the slot. Artist confirmed same day. I sent the note asking for a SFW image at first. Artist confirmed and accepted two days later on August 16th. Payment was sent on August 17th (censored artist's IRL name). Payment confirmation was given, was told that there were only two commissions in front of me and I would receive a sketch soon. On September 5th, since I hadn't received a preliminary sketch yet, I wanted to change my commission to something for myself and my fiance, so I sent a note asking for a NSFW commission instead. The artist responds on September 8th, telling me they did have a sketch but it would be okay to change and to let them know what I wanted to do. I went ahead with the NSFW since I hadn't seen the first sketch at the time. Strangely, this note is never read. I don't hear from the artist from that last note. On January 9th, I have received no sketch, no updates, or anything. Their queue journal is broken so I have no way of checking on it and their ToS states with a full queue there's only a month wait, with only a couple days if near empty. I send a note asking for an update. ToS Archive: http://archive.is/DijuA Artist responds on January 10th, stating that their notes are acting strange and that they had sent me a WIP, though they would send it again. I get the WIP sketch: (NSFW WARNING) https://imgur.com/a/pPtJlP2 I approve of the pose and I assume work begins from there. On February 4th, my grandmother had passed away and I wasn't interested in really pursuing the commission any longer due to it. My Paypal protection period was nearing expiration and I had already waited 6 months and only received a sketch. I wanted to cancel the project, fully aware I was not going to receive a full refund. The artist responds a couple days later informing me that the commission was already on the flat color stage (even though I had never seen the lineart), but they would be willing to change the subject if I so wished. Not wanting to do that to the artist, I bit the bullet, apologized, and asked them to continue on as usual. In hindsight I should have asked to see the progress but hindsight is 20/20. The artist does not respond to that note until February 25th and reaffirms with me that I want to continue the image and have it finished. The note once again goes unread. Once again, I do not hear from the artist from that point. I send another note asking for an update on May 2nd. The artist responds on May 8th asking for reaffirmation of the image I want drawn, and I confirm that I want the NSFW image finished. Today on May 22nd I receive the final commission: (NSFW WARNING) https://imgur.com/6ddTzVI The artist also includes a small doodle for an apology for the wait. Compared to the example shown, it's nowhere near the quality I paid for and almost feels rushed. I'm not sure if the artist legitimately forgot what I ordered, but I express unhappiness with the final product. Example here: (NSFW WARNING) http://www.furaffinity.net/view/23217731/ I've commissioned this artist successfully a couple times beforehand so I'm not sure what happened, but I hope to resolve this with the artist and will post updates if/when it becomes resolved. They are a very sweet individual and carry themselves professionally but with such a long wait time and (supposedly) such a small queue/incorrect product received I feel they dropped the ball on this one hard.
  16. Hi. This is a story of two buyers who didn't pay us for our work. A little explanation before I start: I work together with FyreDraygg. I take care of public relations and make some types of commission; he doesn't talk to our buyers, but is always informed by me about everything he has to know. This is stated on our Terms of Service, automatically accepted when someone decides to commission us. That being said, let's start. Terri contacted us on 6 December 2018 asking for a Night in The Woods graphic (a type of commission FyreDraygg does) featuring four characters. (If you're unfamiliar with the platform it's Plus Messenger. It's Telegram with a different interface) (I know the correct total was 26€ (6,5 x 4 = 26€) when I wrote 24€, , I made a mistake, but I let that slide even after I noticed.) Then they proceeded sending us the character references. I gave them an indicative date as, per policy, we can't ensure any completion date. I also explained them FyreDraygg will work on their piece (even if they should have known reading our ToS or, simply, my FurAffinity page). We chatted a little bit, nothing relevant for this. They contacted me on 12 December 2018, 2 January 2019, 28-29 January 2019 and 7 April 2019 asking about the WIP. As I told them before, I have a proper channel where I send any update on any commission I'm working on, to let people know what I'm working on, but I still accept people asking me privately. Finally, on 22 May 2019 I send them the final picture; I know, we took so long, but again we give no guarantees about completion dates and this is clearly stated in our ToS. Then, problems arose. Again, as per our policy: "A situation where we finish our job and the client delays payment due to not having the required funds available is not at all acceptable and lands said client directly in the blacklist, along with us reporting such incidents to all market platforms." ...but I tried to be understanding: we took a lot of time and I've decided to be more patient in turn. I was still annoyed because it was just about 6€ per person, not a really large amount, but I kept this for myself. I just wanted to be payed, nothing else, I didn't care about judging other people's finances. Then I contacted them on 27 May 2019, 10 June 2019 and lastly 21 June 2019. It was becoming a large problem because I had to file my tax declaration and I needed this payment to be done asap. I also explained this problem to them. Then, they forwarded a message from another person (a friend who was taking part to this commission), apologizing and promising we will receive payment very soon (I'm censoring personal emails & Paypal addresses). Then, suddenly they asked to change the price because "2 of the characters weren't used at all". We had been graceful enough to decline charging them extra delay fees when offered, the commission was already dirt-cheap discounted to begin with and while we took a long time to deliver, this gave them plenty of time to notice they weren't using a character and telling us about it. Furthermore, after receiving the WIP, they had yet another chance to ask for changes, which they didn't and now, when pressed for payment, they magically discover issues with the work. They also complained about us not sending them any WIPs, which we clearly provided as a release candidate due to the nature of the work. Thus, since work on 4 characters had already been done, that work would have to be paid. We couldn't send any invoice via Paypal any earlier because we didn't have any email to send it to; the buyer seemed extremely reluctant to provide any such information and had to be solicited multiple times before complying. The invoice expiration date was set for 15 days after issuing (my email is a public business email, I don't feel the need to censor it) and Maxx promised to pay after Friday (it was June 21, then payment should have been sent after June 28). As you can see from the screenshot I took today it's still "on hold", while the second one (from another person) is paid. Just a comparison if you're not familiar with Italian. The invoice will technically expire tomorrow, but since we are way past any set deadlines, we figured we weren't going to receive any payment and decided to cancel this order, ban these buyers from our service and initiatives and report them to the proper platforms as stated in our ToS. I perfectly understand things can be hard in life, we took a lot of time to complete this piece, but on the other hand if a person commissions some work from someone else, they should keep the proper funds available by setting money aside from the start, not pay at their leisure and blaming it on the worker for completing their work at an inconvenient time. I also offered them to pay after a WIP because I know it could took more time than expected. And again, we're talking about 6€ per person; I don't think someone who struggles to set aside the price of a 12-pack of Pepsi should preoccupy themselves with ordering art, but that's just my personal opinion. These users contacted me on Telegram and, apart from personal emails, I don't have any other contact. I give you name, nickname and id because it's all I have directly; after some sleuthing I found Terri on FurAffinity. Terri J. Flippo, @ZoopLoopz, id: 642843923 http://www.furaffinity.net/user/turriboo Maxx "Wretch", @trashmutt, id: 353535756
  17. On July 24th 2018, I messaged Leone on Furry Amino asking if he had anymore slots left since he's an artist that I've commissioned several times before with no issue. So, I assumed that there would be no problems this time either and that all should go well, and I decided on a $57 half-body commission. An invoice was sent to me the next day (25th) and paid in full. I followed up with another message on August 10th asking if the commission could be changed to a different character if he hadn't started on it yet, which was OK'd and I provided a reference for the new character I wanted it to be of. Some messages are left out due to irrelevancy, since we were on friendly terms and would chit-chat about things unrelated to my commission in-between things. A character name is also censored due to them (the character) no longer belonging to or being associated with me. This is where the gaps in communication began. I didn't hear from him again until a month later (September 18th) but was aware of IRL issues that he had been experiencing at the time, so I didn't mind being patient and waiting as long as he needed. After September 18th, I didn't hear from him again until October 2nd and apologized in case a username change on my end had caused any confusion. He stated having more issues, so I didn't want to cause him any additional stress and was content to continue waiting. After October, I didn't hear from him again until November 9 and was made aware of a post that pertained to his IRL happenings and why the delays were happening. So, again, I was content to wait as long as needed and didn't hear from him again until January of this year when I was the one to reach out and message him on the 4th & 7th. I was becoming less active on Amino at this current time, so our conversation switched over to Twitter DMs after this point. I was told that my commission had been completed and that the file had simply been misplaced, although I never received or saw any WIPs of it prior to this whereas I had been sent WIPs every other time I've commissioned him. I tried to remain as understanding as possible and politely asked for a refund. After speaking with him on January 7th & 8th, I then heard from him on the 15th and was given a partial refund since he stated being unable to deliver the finished commission to me due to problems with his computer. Was also told that he was having issues with misplacing completed commissions in general. I was happy to receive an update and partial refund of my commission, but then another large gap ensued where there was no further communication from him until March. After March, I didn't hear from him until three months later (this past) June when I was the one to message him asking for another update. I mentioned that I wouldn't mind commissioning him again sometime regardless of the issues concerning this particular transaction, since I do love his work and had always had pleasant experiences working with him prior to this. Details were discussed, and I decided that I would be fine with a newer character of mine being drawn rather than receiving the remainder of my refund. I was updated on June 19th and told that he would be beginning work on it and also saw that he had simultaneously posted an opening for more slots on Amino. I was more hopeful that my commission would be completed this time considering that I did receive a sketch, but this hasn't been the case seeing as he's completed everyone else's commissions for the batch he just took mid-June excluding mine, which is something that I've been waiting on for almost a year now. I've received no further updates since July 8th and am somewhat frustrated with this and feel guilty about pressing for more updates, because I'm a very quiet and anxious person. I still have yet to receive the finished commission or any updated WIPs beyond the sketch.
  18. Explain; Prepaid for a YCH commission posted via her gallery. (YCH attached). She originally mentioned that she had a queue and it would be a wait, I had no problem with that. I paid for it right away as she needed the money for an electric bill she stated in the post. I sent in the info to her via note and she confirmed it as well ok. Stated it would be at LEAST a month before it was complete. Again, I was fine with that. I commented back on the same post for an update about a month and a half later, because I realized her trello never updated to show my commission on her to-do list. She replied promptly and gave me an update. December I noted again, right before Christmas, asking if there was any updates, as I had heard nothing from her but continued to see postings of art, YCH's for sale and journals. She stated she was almost done with a wip and apologized for the delay. That was the last I heard from her directly. I noted again in February, she read the note but never responded. Again I noted for an update at the end of March. This note has still sat unread. So currently I am still down $50 or the YCH paid for. Obviously it is too late for me to go through Paypal and dispute the charge for a refund, but I am hoping this helps others avoid what I am not dealing with, maybe it will end with me getting either the YCh I paid for or a refund.
  19. I contacted Shiro and asked about commissioning a refsheet for one of my characters, we discussed and agreed to payment, he stated that the commish would take about 2 weeks, I'm usually pretty lax with this kind of stuff but i did ask him if there was something after 3 weeks or so. no replies at all for about 2 months. He then returned and explained something about the government and military service. understandable so i didn't look further into it and even commished him a few more time, sketches and the like. bad move. what soon followed was him completely ghosting me despite still being quite active, i gave the benefit of the doubt perhaps he didn't check the messages so i commented on a post telling him to check his messages, he saw it but didn't reply, he was replying to other people, and even saw others were dealing with this as well. While checking other twitter post he even stated that he was clear of coms, despite me having nothing from him. Then the kicker, another person form the Thai furry community talked to me and informed me he is in a way their problem child, he was banned from any events in Thailand for his behavior and its common for him to pull this kind of stuff and keep people waiting a year or more. so in other words a ghosting artist who doesnt fulfill their end of the bargain and is very rude and unprofessional, I've filed a dispute with paypal and am currently waiting on that. but this is more of a warning for others, if you see this artist Avoid him and save yourself the annoyance of trying to deal with him.
  20. November 13, 2016 was the time I reached out to her when I saw her via Lemma Soft Forums and discussed about a commission I wanted done. She was a little slow in regards to replying to my messages but I understood considering how she seemed to be a popular pick for commissions based on her website via deviant art. Nonetheless, she replied, gave her the benefit of the doubt, and paid her the amount of $150usd on November 30, 2016 upon agreement on the details I gave her and how much it'll cost me overall. Two other reasons why I thought she's not a fraud are: 1.) She immediately sent me 4 sketch options based on our discussion 2.) I read no negative feedback about her through Lemma Soft and Deviant Art at the time I commissioned her I started becoming concerned when I noticed that I had to keep asking her about updates regarding my commission. Contacted her through her Deviant and Email and the last message she sent me is through email, January 20, 2017, telling me that she'll be sending me the second wip within that day but it never came. She didn't blocked me or anything and becoming a little more worried, I went to check on her deviant art again and saw that while she had thousands and thousands of lined up commissioned list, she barely responded to people who were starting to demand regarding their orders. I also noticed that she placed my order as almost done when she hasn't even updated me regarding my commission ever since that 1st sketch she sent which was on December 2016. ItaSlipy made several excuses, I say this now as an excuse as it has become ridiculously long, such as she's been sick, she's dealing with her wedding, she's sick again, her hands are giving her problems, etc etc. When the list of complaints were starting to pile up, ItaSlipy deliberately deleted her entire journal, slate clean, and "started all over again" as if nothing had happened. This lead me to believe that she's pretty much stolen people's money not only from Deviant, but from other websites as well where she offers her services. Surprisingly, she's still active in Lemma Soft and Deviant Art and I honestly cannot believe that she had the nerve to still accept commissions and now including Patreon. I've attached the screen shots that I managed to snag. The payment, the emails I sent to her, and the supposedly "status" of my commission that she never even updated me about. I understand that this is like 2 years ago, but I would like for people to become aware of this artist. For those who has already commissioned her and wasn't fooled by her, you're very lucky. I just hope there are no more victims of her scheme. I've posted this on my Deviant Page and someone messaged me, redirecting me to this site.
  21. I comissioned pinkbananaa at the end of november 2018. The comission should have been an christmas present and she knew that. In december I got the update that she would start the comission now. In January she apologized because she had much to do, her dad was apparently sick and so on. I was understanding, since that can happen to anyone. I havent gotten any updates since then, she also ignores my notes.
  22. I commissioned this individual July 28, 2018. I had recieved one WIP image, and then nothing after that. No updates were given to me unless I asked, and I didn't message them often. It got to a point that they weren't responding, so I had to go and see if they had any other social media just to contact them. January 4th hit and I realized I was never going to recieve my artwork. So I asked for a refund, and they said it could take days to weeks. I said okay and left it be for literally months. I then messaged them recently. They read the message, and ignored it. So I called them out on it and they responded very rudely. They are extremely unprofessional, I do not recommend them. Please, do not commission this individual for artwork or even fursuits. You are not guaranteed to get what you payed them for, and I highly doubt they'll ever actually give me a refund.
  23. I paid Gideon Hoss nearly $60 to draw my character at anthrocon 2014. I was unable to retrieve it at the time. I have sent him numerous emails over the years asking about it. Ive seen him at other anthrocons and he still didn't have it on him, but he did finish it.
  24. Here is the final artwork https://www.deviantart.com/blue4eagle/art/Vixongoddess-Comm-775141273 VixonAzaria came to me beginning of last year (2018) on Deviantart. Sadly what I've replied to her is not visible for the first 3 notes, she seem to have erased them when she replied. on the 4th reply she left them in. From here you can see my replies. I believe I did send more messages on DA after these, but no replies, it's been a year. And sadly Deviantart doesn't show note reference you've send, except only when replied to. Eventually I switched to emailing. I was surprised when she replied she forgot that she commissioned me. but below was the last message I've ever received from her Heard nothing for months ever since, even when I tried to note her on Deviantart or Furaffinity. And below is when I tried to email again after months of waiting for replies. And still no replies. I did note again on Deviantart after this wishing Merry Christmas and trying to be nice. but not even that worked. the mistake I've done there is i didn't take screenshots before sending them. Below was the last email i tried, and forgive the writing as I was aggravated at that point. And so I was still ignored the rest of this year and i know she is deliberately doing it since she is active on Furaffinity for the past few months, and as recent as 2 days ago, when I last checked. Plus she removed me from her watch and still no replies to this recent post. Please any advice on what to do, and where I may have gone wrong, or what am I doing wrong. I do agree my mistake was I should have waited with the commission before finishing it until I got my fee owed. Any help from artist she may approach in the future if you could remind her that she owes me, or make sure she pays you for your work if she decides to commission any artist in the future, and not let the same happen to you as it did with me. I've put allot of effort and time into this work. And I've recently got Paypal sorted so I can now officially receive Payments via Paypal. Thanks!
  25. I attended Further Confusion back in January of this year, and with every year attended so far, I am always keen on getting commissions from artists within the Dealer's Den & AA's. BluHuny's work was shown to me by a mutual friend and I sought to commission them for a badge of my fursona. I didn't find them on their advertised day of the convention (Saturday, the 19th), and instead found them on Sunday, the 20th. I met BluHuny in person and discussed their terms and turnaround time for a Badge Commission, which was going to be around a month-- this is also mentioned within their TOS, which is not linked to a commissioner directly, nor were the terms presented to me by other means when discussing the commission at their table. I paid for my slot then and there, and was told I'd be contacted later that evening. I was not given a receipt for this transaction, for some reason? But my payment registered on my card's mobile app. This was the only contact I got from BluHuny directly after the convention, which gave my slot a number in their queue, but their public queue channel does not actually show how many people are waiting for a commission, and all the details on how many badges, non-badge commission etc are on deck in total. As of 3/14, this is the amount of people subscribed to the queue channel. I never got a response from BluHuny to my inquiry, and I just let it go. They said they had a backlog from MFF, and that was fine, I was made aware of that from the get-go, but he was adamant that the FC commissions would be started in January. This did not happen. Updates and some delays are noted in this update channel, but as far as I am aware, there's no direct contact with any of his commissioners, and finished commission previews are just posted in short bursts as they work. However, as they are still working through their MFF queue in February, they open up for more commissions. This is where I begin to get a little wary of their work ethic and the validity of their strict, personal deadlines for paid commissions; BluHuny still hasn't touched base with me at all. On the 18th of February, they are still getting through the MFF queue. In this time, they have mentioned attending other events such as Galactic Camp, GSFC and more recently, FurTheMore in Baltimore. This causes me to worry even more, as they stated to myself and other prospective clients in person that they do not take commissions outside of the convention circuit. I have my own personal issues that prevented me from putting the commission at the top of the list, but as we entered the month of March and BluHuny still made no effort to speak to me, and their preferred way of working with a queue wasn't sitting well with me, I was on the fence as to what to do with this slot I still held. Several non-convention commissions were put before the FurtherConfusion queue, and I finally decided to just outright cancel this commission. It is only when I want to cancel my commission, that BluHuny is keen on speaking to me, below is our correspondence via DMs in Telegram. [1] [2] - Note, I had to prod him multiple times to get to the refund, in spite of him saying he'd take care of it "soon". [3] - The screencap in this log corresponds to my proof of payment posted above in the opening of my post. [4] - I felt like they were blaming me for not 'getting in first'? But, they weren't officially tabling at FC at all. They were under someone else's table? Speaking to him one-on-one was harrowing for me, as with my previous beware experience, I want to be considerate to the artist I'm working with even if I'm canceling or the commission is otherwise void. His tone just came off very flippant to me, and while I made my problems with his process known, none of it was acknowledged by him. Not even when I brought up that he ignored me when he says that Telegram makes it easier to speak to his clients. It just comes off arrogant and leaves a really bad taste in my mouth. As of 3/14, I am still waiting for my refund to be processed. I was willing to consider commissioning him again when I initially requested my refund, but after dealing with him like this? I'm taking my business elsewhere and I wouldn't recommend working with him at all.
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