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Alex Wright

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The world is full of magical things patiently waiting for our wits to grow sharper. -Bertrand Russell

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  1. This is repeated twice, unless that was intentional? "C. If payments are still due on a commission, and there has been no contact with the client within 3 months, the commission will be considered terminated without refund." Would probably sound better. "D. Refunds will be returned in monthly payments, dependent on the amount of the refund, and is on a case-by-case basis." "E. We reserve the right to terminate an Artistic Liberty quote at any time. F. Clients are responsible for their end of the communication. Clients who repeatedly provide vague responses, response delays longer than a week, disrespectful behavior, multiple design and/or production changes without payment, and/or clients who request multiple price revisions or postponements may find their Artistic Liberty quotes terminated with or without notice." Splitting these into two separate categories seems like the better (and clearer) way to do it. This way you always have the right to terminate a quote at any time, with or without warning, and give people reasons or not. The 1.2 here should be 1.1. "A. Please note that the initial 30% of payments are non-refundable. If a refund is requested, payments made above that will be refunded. Fursuit work completed will remain as Alecrim Carmim property. Usually this means that we will make modifications to the original design and re-sell the project as a premade." "B. An order may be terminated at any time due to breach of terms by the client. An email will be sent to the client with the termination notice and reasons, and any quotes made to the client will be voided. The studio has no claims over client designs on Regular Commission projects." This really just repeats A and B, and can likely be removed. If this policy is the same for both types, may want to move it up under the general policy as point G. Same for this. And this repeats A and B again. "We reserve the right to terminate an Artistic Liberty quote due to non-payment. Unpaid designs will remain the property of Alecrim Carmim. Any attempts to use, share, distribute, or claim the design before payment will result in a client Beware." Another repeat. "If the client wishes to withdraw from the quote, the commission shall be considered canceled and/or terminated. Any designs produced will remain the property of Alecrim Carmim, and kept in our premade library or used for a future premade design." "A. We reserve the rights to blacklist clients that fail to adhere to these Terms of Service. Clients on the black list will be unable to receive quotes for evaluation or purchase premade designs that we may release in the future." I'm on mobile at the moment, but when I get home later this evening, I can help with anything else, or provide more suggestions.
  2. Thank you for the support on our beware post. We'll apply your advice and send future previews with a stronger watermark and with the text part duplicated with lower opacity over the middle of the art to make it harder to be removed.

    It’s really heartwarming to see that more people understand what we’re dealing with and for that we would like to thank you again ❤️

  3. That all sounds like quite reasonable stipulations and a great way to go moving forward. I would also suggest making your watermark more pronounced. Someone can simply clip out that bottom red banner. It should be translucent and cover part of the artwork, making it harder to remove.
  4. Umm hi hello. Web Admin here. While I won't be touching on the validity of the complaints, however much I must agree that the disparity between subject and finish piece is quite large... Displaying private information, such as email, name, IP Address or other PII without the express consent of the third party is a violation of several laws. Most notable among these is the European GDPR regulations. While your site may not be located in the EU, so long as it remains accessible from and/or provides services to the EU, GDPR applies.
  5. Legally though, that's incorrect. Unless a contract was made and signed assigning all rights of that character (in other words, its likeness) to you at the time of purchase, then the artist who originally created the likeness remains the copyright holder, as per Boozy's thread. You can disagree with that all you like, but that doesn't change the legality of it.
  6. Unfortunately like I said above, I'm well past the date of being able to open a claim.
  7. Update. Was promised a refund (partial in June, partial in July). Have not received anything as of yet (June 26th). Emails below.
  8. In that case a full refund would be warranted unless the watermark was minimized, imo.
  9. Unfortunately I'm well past the PayPal refund request period for the invoice. Which is why this is all happening. The invoice was fully paid off in August 2018. So I don't see it helping much. I have had contact with Finley stating that a refund is forthcoming. I suppose I'll just have to wait and see if that's actually the case.
  10. I used email just to get ahold of him. And even then it seems to be touch and go. I'll be issuing an ultimatum likely before I bring it to court.
  11. I would say that this is absolutely beware-able. The fact that you completed your part of the trade, and have yet to receive reciprocation is enough for that, considering it's now been over 2 years.
  12. Yep! You can also click on the "Posted X minutes/hours/days" ago for the latest comment.
  13. Hiya! Because of the nature of the Where field, it won't convert links to URLs. We could change the field to be a full editor text box which would, but that wont be backwards compatible. As far as new comments are concerned, the link for unread content is a button to the left of the beware, like such: Clicking that red button should bring you to the first unread comment. I'll take a look at adding a link to the Comments text as well, but have no time frame for that.
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