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https://artists-beware.livejournal.com/844349.html WHO: Squeedge/SqueedgeMonster FURAFFINITY TWITTER MAIN TUMBLR & ART TUMBLR WHAT: A pre-order of her "Tyrant King" shirt. WHEN: The shirt was ordered in December of 2013 with an estimated delivery date of January 2014. PAYMENT: Here. EXPLAIN (&PROOF): Back in early December 2013, I saw that SqueedgeMonster opened up pre-orders for her Tyrant King t-shirts through Twitter. It was supposed to be a "last printing" of the design and I couldn't pass up the opportunity because I really liked the design and I didn't want to miss my chance. I understood that the shirts wouldn't arrive until after Christmas. They were scheduled to be shipped in early January. I still haven't received mine and communication, directly or indirectly, has been practically non-existent since payment was sent. During the pre-order, over 100 shirts were purchased. I lost the proof for this when this was sent back to me for revisions, and when searching for it again I discovered that all of her tweets prior to June 2014 seemed to have disappeared. In early January, she made a post on Twitter about the shirts being sent out to her from the printer and her receiving them. In late January, Squeedge made an update about the shipment of her shirts on Tumblr. Apparently a lot of them were stolen before being scanned at her local post office. My shirt was a large, so it was not in the first box of shipped shirts. I waited it out. After the post office fiasco, I didn't contact Squeedge for several months as she was going through personal issues at the time and didn't think it would be appropriate. After things seemed to simmer down, I tossed her a message on Tumblr sometime in April (which I don't have proof of thanks to Tumblr's lack of outbox function). A few days passed and this was posted. That was the last time I heard anything pertaining to the shirts. In June I was looking through my Twitter feed when a re-tweet from Squeedge appeared; it was someone wearing their Tyrant King shirt. It looked as though the shirts had finally been shipped out. I dug a little bit to see when they were sent so I could know when to expect mine, only to discover that she'd put what was supposed to be a "final run" design, which she'd emphasized plenty of times in her advertisements back in December (seen here), up in her DesignByHumans shop. This admittedly upset me. In early September, I made my Twitter public (usually private to keep spam accounts at bay) and tried to initiate contact. It was met with no response. I attempt contact again later in the month, to which she actually replies saying she'll e-mail me later that night. She never did. I finally decided to shoot her an e-mail myself (found on one of her Tumblrs). She responded a few weeks later with this. I never responded to it because, well, I really didn't know how. In the meantime she opened a Patreon which seems to be turning a decent profit, designed several new shirts and put them up for sale in her online shop (and continues to do so), gone to conventions and taken on numerous commissions -- but she hasn't been in contact since the e-mail above. I put this off for as long as I could in hopes that the situation would work itself out, but I've reached my breaking point. I just want this resolved so I can enjoy her work again.
In July of 2019 I preordered a set of kaiju pins from Squeedgemonster, and they received my money the same day. In the proceeding months the pins were never sent, although they were received by the artist by October. The artist provided their e-mail to send all questions to, as they were purging their social media accounts of accounts that they were following, and closed their DMs on those websites. However, since October, they have not answered a single one of these emails, and have not spoken about the pins at all since December, despite being active since then. The following is the original announcement tweet, from March 29 2019. (archive) (note: squeedge.art has since become defunct) Although this tweet says that preorders were to close in April, they were not actually closed, as that is how I was able to order them myself, and how the artist was able to receive my money. Unfortunately I do not have a dated screenshot of this from the day I ordered it; I'm not in the habit of doing that, anyway, and squeedge.art is also now defunct. However, in this tweet they tell another user that preorders are staying open after the originally specified date: (archive) Here is the screenshot of my Transaction ID, retrieved from my PayPal: In this tweet Squeedge, on October 1 2019, shows the pins and claims that they now have them, and will ship them ASAP: (archive) I replied to this tweet as follows. At the time of writing, this is the only correspondence they have had with me personally at all in regards to this order. (archive) (context: at the time the artist did not have their gmail in their twitter bio, but at the time of writing, they now do.) However, the following is the ONLY time they have mentioned the pins since then, and they had (and still have) yet to answer any of my emails: (archive) The following screenshot consists of all of the emails I have sent them. Do note the entire lack of response on their part, although my emails were sent shortly after a spurt of Twitter activity, in hopes of "catching" them: I have been very patient and understanding in this process, I would like to think. I have even offered to pay for shipping again, because I understand the money originally set aside for shipping more than likely had to be spent on other necessities. However, the complete lack of response in spite of subsequent online activity is very troubling to me. I just don't know what else to do. I'm well past Paypal's buyer protection window, and since I purchased the pins with my Paypal balance it's not like I could call my bank and dispute it that way. At this point I just want a response. I do not think that is an unreasonable expectation for an artist.