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  • Artist Caution - lGinsukel


    Luna996
    • Who: lGinsukel
      Where: http://www.furaffinity.net/user/lginsukel
      http://www.furaffinity.net/user/psycholyco
      http://www.furaffinity.net/user/lipbite
      https://www.deviantart.com/ginsuke
      When: 06/15/2018
      What: Commission



    I didn't really want to post a beware, but after 8 months, I've come to hate the piece I got, and remember how horribly I was treated when I asked for a refund regarding it. So, here it goes.

    Also if I leave anything out, my web browser ate my first typing of this post due to a misclick, so I shall attempt to properly add all the information once again.

    So back in June I saw the artist hosting a YCH, and given prior business transactions went by smoothly and with great turnaround times, I quickly grabbed a slot.

    NSFW YCH: http://www.furaffinity.net/view/27646358/

    Proof of Payment: https://prnt.sc/mjumqe

    So payment was sent, and then began the wait time.

    Eventually after some time had passed without a WIP, I poked the artist asking if they had started one, and if not, I wanted a refund. This was after 2 months without a single update. When I did so, I was soon met with a rather rude, defensive approach and the artist claiming they did "no refunds" and that I should have known given it was in their ToS (mind you not once during any of the prior transactions did the artist provide their ToS, and had I known this was a part of it, I would have never commissioned them). They also blamed personal matters for the delay, and blamed my lack of knowing they were away (apparently they made a journal which I didn't see/missed in the mess of 200+ other journal notifications) as the reason for the delay. The artist also claims I had been pestering them since I got the art for updates, which is a blatant lie.

    I had asked for an ETA for the completion of the artwork, seen here:

    beforeaskingforrefund1.thumb.png.ec374673fc99b213d936641e36d51cb5.png

    The next time I asked where I was listed in their que, which was 1 month later:

    beforeaskingforrefund.thumb.png.d6330b38c10ebafb3bab33cefdaf325a.png

    Finally I asked for a WiP after 2 months without a single update and if one wasn't provided, that I wanted a refund (I cannot find if I told them if I didn't get one I'd open a PayPal claim), this is where the hostility happened:

    gin1.thumb.png.5972e8446c3a8dfdf1928969638b4d91.pnggin2.thumb.png.3342d32542d6de9fb8e0196d80952fac.pnggin3.thumb.png.21c5b4f372ae4a9357001a8c52924ba9.png

    The one thing that should have been my red flag was that first they said they hadn't started, then suddenly they had a WiP to show once I asked for a refund. I was provided the WiP, asked for updates, and approved the WiPs then after:

    gin4.thumb.png.842a6c558b6d4c7d88cc86f90dc42af2.pnggin5.thumb.png.3f0563b73911aeb4646bc05d0118a682.pnggin6.thumb.png.570156437acdec6ba48265f56ff68dee.pnggin7.thumb.png.a410b73c55337d465eaf7c7e906067c3.pnggin8.thumb.png.316881b06140b3e50828874691945523.png

    Eventually I got my art, but not in the professional manner I should have gotten it

    Unknown to me, the artist finished the art, uploaded it, and I went a week or longer without knowing. The only way I found out it was even done is when I saw the uploaded finished piece in my submission notifications. The artist failed to note me the link, and I had to ask for the finished file to be sent to me:

    gin9.thumb.png.475077ef3d56656b43ea423fedd613ad.png

    Now 8 months down the road, I'm looking at the piece, and finding compared to other artwork done by the artist of the same style, my piece is lacking. it clearly was rushed, the quality is poor, and the more I look at the piece, the more I come to find myself wishing I had just pushed the refund via a PayPal claim and not accepted such a terrible finished product.

    This is what I received:

    NSFW: http://www.furaffinity.net/view/28596438/

    I should have posted a beware back when this first happened, but given I got my art, I didn't think it would be approved. Back then too I was just glad to have even gotten the piece. However, I'm wanting to now warn others of this artist and their means of conducting business.

    I just want to warn people of my experience with this artist, in hopes that no one else ends up treated like I was or in the same situation I am in now.

     

     

     

     

    gin1.png

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    Just saw this!  I know Ginsuke, but unwatched them after a while after I did a big cleaning of my watches on dA after coming back from a big break.  I've given them advice before but  I'm quite disappointed seeing how they reacted, and they should definitely know better than this, especially being rude to a customer 😕

    I'm glad you finally got the art.  And I sure hope they updated their TOS to allow refunds.  I purposely do not commission someone whom says no refunds.

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