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Hi all! Oh boy I've been wondering if I should even make a post or not. My experience with this artist is a little different but the outcome is the same; didn't receive anything back. This was my FIRST time commissioning Luna as someone showed me her work and I thought "wow that's cute!!". Maybe I should preface by saying I've commissioned a handful of people before and usually I don't ask for updates, as you'll see in the screenshots below with why I'm mentioning this part. I've always been fairly patient but then again.. I've gotten the artwork back in a timely matter in my opinion. This is 2 years in the works. This was also before I saw her massive queue. Again, I've been that artist, too, with the line up.. Alright, moving on.. She's promoted her commissions on FA as open as well as posting completed pieces. Seeing as she had many options to choose from I was stuck debating what exactly.. Found out she did pixels ($30 at this time) that's where I got interested. Cute, figured my character would look nice in her pixel style! Soooo left a comment, got a reply, shot a note, got a response and paid that invoice! Cool, awesome, sit back and just wait. Again, I didn't know about her Trello page and I thought she was actively posting new content during this time. Which, she was sure, but it was varied pieces.. Discovering her Trello I was for sure on the queue!.. Little shocked over the size, too, can't lie. Then a year passes, I noticed I was moved to her refund list. HUH.. but for whatever reason it took me some time to confront her about it. I was (now I consider it) foolishly waiting for her to contact me about the refund. Then I see she's promoting pixels again and that's when I decided to DM her. My first message didn't reach her immediately... Dang, nevermind. I wish I kept the screenshot I took of her Trello where I found out I was put on the Refund List, along with many others. As of now I am not on that list. I wasn't happy being put on a refund list under assumption I didn't want anything anymore. Felt that was a little unprofessional, especially since I wasn't informed. (Maybe I too am at blame for not contacting for an update?) Regardless. . . I think no matter the time frame of something you should notify your clients about it. As a fellow artist I am understanding when it comes to mental health as I'm that person, too.. But the radio silence was definitely bugging me at this point. This was January 2020, now.. No response. Patient, but a busy person time slipped me as well.. Eagerly waiting any response. Again, no response. I sent this email a month after I saw her post on Twitter about personal problems. I just find it odd timing that around this time (March email) she vanished off all her social medias. Only to resurface with a screenshot from not even HERSELF but another Twitter user saying how she's taken time away from all socials, again, due to personal issues. I'm just big bummed! Oh well. More waiting.

Jul. 11th, 2012 at 12:35 AM zombieyaoi I forgot to edit this a while back. I've modified the lineart in SAI (modified the horns, removed the wings, removed jewelry etc.) and released it as 'free by request' lineart. This is as resolved on my end as it's going to get. WHO: Zephriam on DeviantART. Zephriam on FurAffinity. And another FurAffinity account. Zephriam on Furcadia, among many other alts. I am not sure what alts she has currently, because she's a known trader, but I know she won't part with Zephriam, and I know some alt names are listed in the thread below. WHERE: Art trade between me and her turned commission. WHAT: She asked for character lineart. Agreed price was $12.00. Art can be viewed [ here ] WHEN: 2010. Image was originally submitted on my old deviantART account in August 2010. PROOF: Screenshots of notes are provided here. I am the OP, Lau. EXPLAIN: Originally, this started as an art trade. Then we decided she'd pay me 12 dollars paypal for the art. And then she never paid, and when I tried to contact her about it, repeatedly, she always never had the money or had some sort of crisis. While commissioning and paying other artists. I didn't want to resort to this but I see no other options. All details are explained in the thread linked in "Proof". EDIT: Added DA/FA links. EDIT 2: Added the new FA link as well.

Client was terminated from an Artistic Liberty quote before payment was made since the changes requested by them on the concept provided during the first contact were not interesting for the studio production at the time and the unpaid design created during quote was kept by the studio, as described on the TOS agreed by said client during the application process. Link to our TOS Client tried to continue the application process but we already sent the email terminating it and we didn't felt it was necessary to proceed contact, since no invoices were sent and no further agreements were made - at that stage we already let the client know that the design created for that commission would stay under the studio property. Weeks after said client decided to public harass our studio on our own posts on Instagram and after being blocked on multiple accounts for doing so, started to spread misinformation about our TOS, the commission process and also decided to claim the unpaid design as their own under claims that goes against the TOS agreed on before the design was sent to them. We sent a private message to the third account and by that time it felt like the situation was under control. The harassment continued the next day with another account claiming the studio stole the client OC, tagging other clients and spreading more half truths and accusations. The studio posted a public note via Instagram stories to spread awareness on the information and also decided to share on beware groups what happened. One of our followers let us know the client still insists on spreading false information and we decided to enlighten the situation public posting everything here. These are the accounts that continued harassing us and our clients/followers: @wetsnobblobb < has posted the stories spreading misinformation @foolish.adopts < has harassed us on posts @beesandcubs < first account to start online harassment [Moderator Note: A 4th IG that was harassing OP exists, but the account is held by someone underaged so we have censored it out.] That user is claiming that the art is stolen and that our character sheet bases are also stolen fro] third party, which is a blatant lie since our lead artist has all the files and recipes to prove that all the art was created by us and belong to Alecrim Carmim brand. To clarify any half truths shared by the accounts listed before: - Our art is 100% designed by our lead artist. We have all the files and proof of the authenticity of our creations, designs and production; - We never ghost any client; in that specific case, we simply terminate the commission and sent an email informing the client on said termination and reason (the project was not interesting for production at that time); - No designs were stolen from the client; in fact, our design is being claimed without payment by said client under accusations that "since the mood board and directions were given, the character belongs to them”; said claim goes straight against our TOS (that was agreed on BEFORE the commission process even began by the client); - No invoices were sent to the client before the commission termination. Not the 30% from the commission process nor any amount of money was received from the client by Alecrim Carmim. Preparing / being ready to pay does not mean actually making a payment. We always ask for future clients multiple times to read AND agree with our TOS before moving forward with the commission process. For our sake and for the sake of our current clients and followers, we’re deleting that design made for that specific commission from our social media and premade library. We do not stand for harassment and we do not want to associate with the illegal usage of our intellectual property, no matter the claims. We're a positive brand that try our best to avoid that kind of drama, but sadly some of that might hit our way once or twice in our studio development. For that reason, we decided to expose the situation and upload a client beware so our fellow makers have some feedback on said client for future reference. All the relevant screencaps are attached to this message. The art itself is being used without credit and the Client is claiming the design to be their character. In addition, the Client attempted to sell the design, using the full original, unpaid artwork in the advertisement on May 9th

I'd like to begin this post by saying that I've finally received my money back, but I still felt it necessary to make a PSA about this artist because this spree of not fulfilling commissions has apparently gone on for much longer than I expected. I greatly respect their talent and think their posted art is absolutely beautiful, but their lack of communication and responsibility for someone who is supposed to be a professional leaves much to be desired. This was when I first commissioned him and he took the payment. Perhaps I should have done half and half, but he assured me it'd be done within a week, and I always like paying artists upfront, delays or not. Unfortunately, a long time went by when I received no word, despite my attempts at contacting him through email and other platforms. Eventually, I managed to find his discord server and tried contacting him there too. While the first time I got no answer, I sent a message right when he was about to stream and managed to get somewhat of an answer. Eventually, however, the result was the same as before. Complete radio silence after the fact. A refund was only received on June 27th because a dispute was filed. No other followup was made. He opened up 2 commissions at this point, and I managed to get in contact with the second person that commissioned him, only to hear that they went through a very similar issue. Here is the conversation they allowed me to share.

In April I made a twitter post about looking for an artist who had commissions open and LilDogMeat replied to my tweet. I decided to commission them because their art looked cute and was in my price range. They originally said they would have a sketch for me by that Saturday and never had anything to show. In my experience with other artists I've always had to wait a bit but they always delivered so I didn't choose to message LilDogMeat about it until some time later. They claimed issues with their laptop and I was fine with waiting. This was my mistake as the window for a refund through paypal has long passed. I have waited a year for this commission with LilDogMeat no longer being responsive (likely moved on to a new Twitter? They aren't active anymore).

TankDragon ran a YCH (Link here: https://www.furaffinity.net/view/30306472/ ) over a year ago, in which I won a slot for 85$. It was called his Final Winter YCH, or also his 6th YCH. The censoring in the following picture removes my name address, and monetary information. He also also charged the person who came in after the YCHs close for the same slot that he charged me for. Since this time, he has repeatedly said I would get a WIP soon as I checked in every few months. However, the friend who bid after close showed me he had gotten a WIP with him in my slot instead (far left predator slot). My character is not a dragon. I have not been able to get a WIP of the YCH from the artist, and believe he has now just ran off with the money as it is now well past Paypals 180 day return period. He does still respond, but it is always with the same line of: It will be soon. Now, at a loss for other options, I submit this beware so others may not lose money to this artist.

As for the "What": Several month's worth of physical Patreon rewards. I marked the "When" as when she stopped providing what I was paying for. As I recall, the Con*Tact company is run by two people, but Maly is the most particularly active/public and does a lot of sales under the name, as well as tie her Patreon to the company, so I felt that was relevant to connect. I had been supporting Maly's Patreon since October 2017 under the most basic receive physical reward tier. For the next few years, she posted updates and sent out rewards just fine -- she was super kind, she always replied to messages, and I had no issues. It wasn't until months ago she stopped posting updates, as well as sending out the promised rewards. (Notice the most "recent" update was from June, 10th 2019.) I had gotten so used to getting the packages in the mail without an issue that I didn't really notice I wasn't getting them, but checking my records confirms that the last reward she'd ever sent me was in April of last year. Yet the whole time, she continued to charge for rewards, as if everything was carrying on normally. (Whenever Maly would mail out Patreon rewards, she'd send out a Paypal email like any of her normal Con*Tact orders including the tracking, my last one was from April, 3rd 2019.) Upon realizing this, I tried to send her a Patreon message to ask about it, which was met with no response. I checked her twitter, noticing she was frequently active on it, and tried to DM her. The first message was ignored, but the second time, I got a response. She herself confirms she had not been sending out rewards, and promised to send out large packages to make up for everything she's missed. I'm a fairly understanding and patient person, and I'm happy she finally addresses the issue and promise to try to better things. I give her time, and wait it out to see if I get anything. Time passes, and nothing comes. I don't get the rewards I was promised, and I also never get any sort of verbal follow-up. I try to poke her again... and again... and again. And am met by being ignored and left on read each time. Trying to give her the benefit of the doubt and ample time to get things together, I finally caved and gave an ultimatum after finally withdrawing my Patreon pledge. Perhaps something I should have done far earlier, my mistake. (This was the last time I had money taken from me. Though I will note that she did NOT charge for one month back in January, which had made me believe she was being genuine about wanting to make things right. She however went back to charging the month right after.) As far as I'm aware, you cannot dispute undelivered Patreon rewards/updates -- and I'd honestly rather not get a refund. I've been a huge fan of Con*Tact and their products for years, and more than anything I want this solved so I can go back to supporting them. But with this refusal to even speak to me, I'm at a loss for what to do.