Hi all! Oh boy I've been wondering if I should even make a post or not. My experience with this artist is a little different but the outcome is the same; didn't receive anything back.
This was my FIRST time commissioning Luna as someone showed me her work and I thought "wow that's cute!!". Maybe I should preface by saying I've commissioned a handful of people before and usually I don't ask for updates, as you'll see in the screenshots below with why I'm mentioning this part. I've always been fairly patient but then again.. I've gotten the artwork back in a timely matter in my opinion. This is 2 years in the works. This was also before I saw her massive queue. Again, I've been that artist, too, with the line up.. Alright, moving on..
She's promoted her commissions on FA as open as well as posting completed pieces. Seeing as she had many options to choose from I was stuck debating what exactly.. Found out she did pixels ($30 at this time) that's where I got interested. Cute, figured my character would look nice in her pixel style! Soooo left a comment, got a reply, shot a note, got a response and paid that invoice!
Cool, awesome, sit back and just wait. Again, I didn't know about her Trello page and I thought she was actively posting new content during this time. Which, she was sure, but it was varied pieces.. Discovering her Trello I was for sure on the queue!.. Little shocked over the size, too, can't lie.
Then a year passes, I noticed I was moved to her refund list. HUH.. but for whatever reason it took me some time to confront her about it. I was (now I consider it) foolishly waiting for her to contact me about the refund. Then I see she's promoting pixels again and that's when I decided to DM her. My first message didn't reach her immediately...
Dang, nevermind. I wish I kept the screenshot I took of her Trello where I found out I was put on the Refund List, along with many others. As of now I am not on that list. I wasn't happy being put on a refund list under assumption I didn't want anything anymore. Felt that was a little unprofessional, especially since I wasn't informed. (Maybe I too am at blame for not contacting for an update?) Regardless. . . I think no matter the time frame of something you should notify your clients about it. As a fellow artist I am understanding when it comes to mental health as I'm that person, too.. But the radio silence was definitely bugging me at this point. This was January 2020, now..
No response. Patient, but a busy person time slipped me as well.. Eagerly waiting any response.
Again, no response. I sent this email a month after I saw her post on Twitter about personal problems.
I just find it odd timing that around this time (March email) she vanished off all her social medias. Only to resurface with a screenshot from not even HERSELF but another Twitter user saying how she's taken time away from all socials, again, due to personal issues. I'm just big bummed! Oh well. More waiting.