jaggerknife
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The manager account was suspended now, so it seems like all the alt and regular accounts are suspended.
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I feel your pain. I have been trying to get a refund for $35 for about 2 years. I made a post about it. I dont understand why they arent banned yet, whenever they get suspended they open everything on a new account. good luck on trying to get your case resolved.
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I payed for this YCH (down below) Since I like bigger proportions I asked which did increase the price Sent payment after I sent payment I waited quite a bit since I usually like to give the artist time before asking for progress. though almost a year is pretty bad without them messaging me. So I sent a message to their manager asking if I could get a refund. Nothing was sent so I messaged the manager again 3 months later I was hoping the manager would have it settled, not the case they never responded after that. So I messaged the artist. Thought that would have fixed it wrong again. Still waited on good faith. They read the next note but never responded I started to get frustrated so now every month I send them a paypal money request They wont respond to notes or paypal request's. So here I am putting up an Artist Beware
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from my experience on trying to get a refund from them, they always say next week or next paycheck but never send anything. every month I ask for a refund and everytime they respond its always "sorry I dont know what happened or ill send over the refund within the week" never happens though. Good luck with them I have been trying since last year all for just $34. its a matter of principle now
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I have been having problems with them as well, I payed for a YCH on July 27 2019 and never received anything after awhile I decided to get something else from them on December 3 2019 they made that one quickly and when I asked about the previous one they had no clue what I was talking about. So I had to do some digging and found the original YCH and sent it to them, they never responded so I sent a note to their TOS account. They responded and said that they will send the refund that was January 8 2020 and they said it would take 2 weeks. I sent another request for a refund on April 8 2020 they responded on April 11 2020 and said that they didnt know what happened and that they would send it by the end of the week. Once again nothing so I sent another request on June 11 2020 and havent had any response, Any advice?
