CW: Talk of trans masc anatomy
*I'd like to note when I mention "FtM anatomy / T cock" I'm referencing the clitoral growth a person gets when they start testosterone*
Back in late august / early september 2019, I stumbled across one of many of BrokenVocaloid's YCH's. I really liked the pose, the price was low and so I noted her and asked if she was still open for the YCH. I am trans; female to male, and my main fursona reflects this, so I asked if; instead of a cum version, I could have a trans FtM version, as well as the standard cis male version + clean version, and that I'd be happy to pay extra for this ( I even double check I was super clear on what I was requesting!). She approved this request and upped the price tag from $25 to $40, I sent her the payment and my reference sheet (SFW, I didn't have a NSFW ref at the time).
A month passes, and I'm getting curious as to where my artwork is, so I ask for progress. I got hit with a very vague response of "everything is going fine". I foolishly trust it, and wait a couple more months before asking again. She tells me she keeps updates via journals, and that she aims to get her current queue finished before January 2020 or at the very most within the first week of January.
Of course, January was almost over, and still no sign of my completed YCH. I noticed from her Journals she now had a "manager" under the name Sadoka, and if there was any problems to contact them over on telegram. I let Sadoka know I'd been waiting on this YCH for 4 months, and sent all the details over. No response, but I assume the word was sent to BrokenVocaloid, as she messaged me saying I need to describe what I asked for. I will admit, things get scrambled here - rotating between contacting both Broken and Sadoka on telegram and Broken on FA (all messages are still provided).
But the tipping point for me, was when I notified Broken I'm not on her current queue, she asked what I was after, then suddenly after all this time, she can't draw trans FtM anatomy (this is on FA). I then reply to her if I could just have a refund, after she's now refusing to draw something she said she could, and charged me extra for. Then, she bombards me with excuses on my telegram.
Here, she is putting the blame on me for not providing a reference of FtM anatomy, that she's never been asked to draw that before, etc. I'd like to remind everyone that it has been 8 months, and she has left it until now to say she needed a reference / can't draw that. I wouldn't have taken it sourly if she had just said so in the first place, instead of explicitly agreeing to it with no need for references and knowingly charging me extra! Also blaming me for not reminding her I'm not on her trello queue.
She agrees to give me a refund and to have it over in 3 weeks (surprise surprise, I still don't have it)
The "large clits make me uncomfortable" is an interesting statement too, take that how you will. Again, just pouring out excuse after excuse, and linking proof as to why she's in the right. I understand we face struggles in life, and their is a lot of mention from her journals about mental health, hence being extremely forgiving and being patient, waiting for as long as I did.
And that's the end of the conversations! I still haven't received a refund, despite contacting her through both FA and paypal. I wish I'd have asked for a refund sooner and not been so forgiving. I can accept I could have been better and contacted her about the queue sooner, but she had no excuse for this. It's too late for me to get my money back with buyer protection, so I just have a slither of hope; maybe BrokenVocaloid will see this and send my refund that she promised for the end of may. It's almost been a year since asking for this YCH and I'm tired.
DO NOT BUY FROM THIS PERSON!