Search the Community

I have never written a Beware before. I didn’t even want to make this one, but this is completely unacceptable and future buyers should be aware. This is a small time fursuit maker by the name of Majeste. Back on June 23rd 2020, I purchased a custom set of puffy paws with claws after having talked details of the design and other pertinent information. I was quoted $190 and paid the full $190. Remember that price was QUOTED TO ME, because it will be relevant later on. Majeste, at first, I had no issues with. The paws were going to take a little while and that was fine, that had already been established up front. The design of the paws was reviewed and I picked out my fur and minky fabrics that would be used to make these paws. I was under the impression that the fabrics that I chose WITH Majeste’s help would be the exact furs ordered and used on my paws. I don’t get any updates for a couple weeks, which again, is fine, I was aware of the time frame for paws turnaround. However, the issue comes in when Majeste sends me a WIP photo. I could see the backing of the pink minky looked strange, textured, but I don’t sew, I don’t work with materials, so I didn’t know. I wasn’t concerned at this point. I had no reason to believe the fabric was not the fabric I chose. The next photo I received was of one finished paw. This is where the major issue comes into play: the minky on the paws was NOT the minky I had chosen/agreed upon when the order for the paws was placed. I had been given no prior indication of this change. At first, I sort of glossed over it. It was devastated, but I didn’t want to become a nightmare customer or cause issues. I assumed Majeste would have a solution in mind. Majeste did not at all offer to fix the problem up front, she did not even address it until I did first. As if it was no issue. I still wanted my paws, but I was extremely unhappy. I paid for a service and product, and neither was delivered as promised/agreed upon. I paid $190 for paws the way they had been discussed, not with a change in minky. I will admit, I became more agitated and less willing to accept this work as the conversation went on. At this point, I did not want to prolong the wait time, and I did not want to be treated as an inconvenience. I suggested upgraded shipping as a fair means of coming to a resolution. Majeste would have to make no refund, no alterations - simply mail the paws with an upgraded shipping method. This is where she becomes extremely aggressive with me. She tries to have me pay MORE to even FIX the paws in the first place, otherwise they won’t be fixed. She tells ME that MY behavior is unacceptable and tells me I’m scamming her. Scamming her after I had already paid the $190 for my paws. Right. She continues, saying she already discounted my paws (I never asked for any discount, Majeste herself quoted me the price of $190 from the get go, as mentioned earlier) and if I want things to be “fair”, I’ll pay the difference of her “usual” paw price and she’ll fix them. Needless to say, I was extremely upset by this interaction. As a paying customer, I felt completely sidelined and overall unhappy with the finished result of my custom made product. Now, I’m going to have to have these fixed myself. In the end, Majeste did ship them and provide a tracking number to me. I do not have the paws in my hands as of writing this, but I would like to update based on the quality of the paws I do receive. There are LOTS of screenshots, as this is the entire conversation as it took place on Amino. Please. Proceed with extreme caution if you are considering working with Maj-Mania749. Attached are all the screenshots of every interaction I had with Majeste. I included everything, even the conversation bits, so there’s nothing lost and all context is there. Hopefully it’s all in order!

Back in late September 2019 I saw Fur Fancy advertise on their twitter they were taking commissions for 3D sculpted and printed custom bases ( you use these to cast foam fursuit heads from). They advertised each slot at $300 USD + shipping, which for the sculpt and actual printing I thought was a great price, so I proceeded to message them about ordering two custom bases. As you can see they were very prompt about answering my questions and sending me a PayPal invoice It took me a few days to get the example sketches commissioned from another artist, but by Oct 5th I had sent them the rough ideas for how I wanted the bases to look. After that I did proceed to ask them about upgrades to the bases such as eyeblacks but decided against them at the time. Come Nov 20th 2019 I saw them post again about taking on another custom sculpted/printed base. I had a bit of extra funds and thought I'd add to my existing order. At this time I had not received any updates about my previous bases, but wasn't worried as not much time had passed. Paid the same day I inquired and sent along the 3rd example sketch I commissioned for them to work off of On December 17th 2019 I was sent a picture of this first feline base rendered in the 3D sculpting program. Come January 10th 2020 I had received no updates so I thought I would start inquiring about the status of the commission. I was still waiting to hear when the first sculpt I was shown would print as well as see the other two 3D rendered as well as an ETA on the printing time. I heard nothing and messaged again on January 16th and 21st. I did not receive a reply until January 22 2020 , which at that point the lack of communication was starting to bother me. At this time I did follow their twitter and saw them make very frequent posts ( every couple days or so) This was the first to my knowledge about the 3D printers needing repairs. I honestly know nothing about 3D printers so did not think it was a huge deal. I just wanted to make sure the PayPal window would not close before I received everything ( 6 months is the timeframe for PayPal). I received an update come February 11th 2020 that one of the printers was back to working order. I assumed this meant that my first 3D sculpt would be printed soon. I still had yet to see the other two as digital sculpts. That was the only update I received in february, the rest of my messages on the 19th of February and 2nd of March were ignored. At this point due to the lack of communication I did bring up opening a PayPal dispute as it had nearly been 6 months since my original PayPal transaction in September 2019. That claim window would close on March 26th. Come March 7th 2020 I did receive screenshots of the other bases being sculpted in the 3D program That was all I had heard though. I inquired for an ETA on the printing come March 16th and reminded them that my first PayPal window closes soon on March 20th. To the last message I did not receive a response until March 23rd, only days before my first PayPal dispute window would close. At this point I did proceed to Paypal and opened the dispute, I did not notify FurFancy of it which is why I think they started messaging me more. Though they only would communicate with me on twitter, they would never message through PayPal . At this point I have only received the 3D sculpted screenshots, no ETA of when they should print or even ship out. I was more than willing to take a partial refund of the 3D sculpted files, but I would not close the PayPal dispute until they had been provided to me as I did not trust FurFancy to take my money and give me nothing in the end. With the dispute FurFancy did bring her family issues into play, I assume to try and guilt me into closing the PayPal dispute. Personally this left a bad taste in my mouth. FurFancy then proceeds to name drop another fursuit builder whom they are also sculpting bases for that is apparently ahead of my in her queue. At this point in time I had never had any ETAS given, seen a queue or even a TOS. The only form of contact I have for FurFancy is their twitter, though apparently they dont use it that often ( yet I see them post periodically selling misc parts and showing off suit wips) At this point I honestly feel like I am just running around in circles with FurFancy. I ended up finding their TOS on my own, which as a client, even if not for normal suit work, I feel should have been sent to me. If twitter isn't an ideal way to communicate give me an email or telegram I can contact instead. For the last few messages I did have a friend help type up the response to outline why I am keeping the dispute on PayPal open and reinterate that I am willing to pay for the 3D rendered files. So that is my last interaction with FurFancy on twitter. I submitted all this information to PayPal and they ended up siding in my favour as FurFancy never responded to the dispute by the looks of it. In the end I did receive a full refund thanks to PayPal, but the entire transaction was a learning experience. I assumed that because of FurFancy's status as a larger builder commissioning would be professional and easy. I didn't loose anything but my time luckily TL:DR Commissioned FurFancy for 3 3D sculpted and 3D printed head bases, ended up not receiving them and opened a PayPal dispute to receive a full refund.

Undelivered Commission I do realize I have been waiting for 6 and a half years for this suit. I have been trying to be understanding and patient with Clementine about this commission. However, after this long of a time period, her lack of communication, her every changing replies, and numerous excuses I have decided to move forward with this post. Below is a timeline of the communication between myself and Clementine and also her boyfriend the CFO. Back in November 2013 Clementine was having a black Friday (artistic freedom with limits) sale and I decided to buy it. (I believe the original post was on furbuy, but not 100% sure) The commission was for a full suit for $1280, with a deposit of $576 I sent the deposit to her with a money order within a few days (because if i pay with PayPal I need to add 5% according to her TOS....which is a violation of PayPal, however that's not what I'm concerned about) I was under the impression from her ad on furbuy that I would pay the rest once it was completed, so I waited. April 22 2014, I receive an email asking about the rest of the payment, and I replied that I thought I was supposed to pay when it was done and before it shipped. September 13 2014 (yes 5 months later) I receive another email telling me she does not work on anything until the payment is in full. This is when the excuses start, her first reason is work is super slow until they sell their house. We go back and forth for a little bit about paying and I send her money orders in early October for the balance ($704) All during October 2014 she sketches up some designs and sends them over to me and we decide on one Mid October she tells me she hasn't received the money orders and I end up having to call and get them stopped and reversed which took quite a while. During November 2014 I had a huge expense (over $5500) and told her I had to hold off paying the rest until it got sorted out. We went back and forth on emails for a little bit and that's the time she started getting disrespectful to me saying how she has bills that are way past due. She ends up getting angry with me and tells me she may cancel my commission and it is on hold "indefinitely" she also tells me that she has used my whole deposit to buy materials. I ask for a refund at this point, and she tells me that there is no refunds and the deposit is non refundable ( I also would like to point out she has not asked me to sign any contract at this point) She ends up blocking me on facebook in December, so I am no longer able to message her. She instead has her boyfriend (the CFO of her company) emails me and says he will conduct business with me from this point forward. December 24th The CFO tells me that I need to make the remaining checks payable to him personally, and I refuse. I told him that my business is not with him it is with Clementine and i will make the checks payable to either her or make them out to fruitsuit creations. He then tells me I can make them payable to Clementine. December 29th 2014 I sign a contract for the remaining balance Since the contract was signed I mailed the payments as follows Jan 15th 2015 mailed $200 ($100 plus $100 credit) - it was received on Jan 21st -- see below for paid in full email Feb 23rd 2015 mailed $100 - it was received on Feb 28th -- see below for paid in full email March I had a few extra bills and had to use the $100 credit from Jan -- see below for paid in full email April 14th 2015 mailed $200 - received on April 19th -- see below for paid in full email May 1st 2015 mailed $204 (the balance) - received on May 8th 2015 (paid in full) and was told I was moved to the "working queue" Clementine sends a newsletter out 4 months later with her working queue and I am not on it, on the list is 2 heads, one partial, 3 on hold (with the commission names). She tells me there was some confusion and she will update it. She does not. October 14 2016 (yes a year later) She tells me she is finishing up 2 heads and I'm a few spots down the line. Jan 13 2017 she tells me there are six in front of me, 2 of which are just heads **April 2017 more excuses that she has several breakdowns a week and it's hard to concentrate and work on commissions. April of 2017 is when something odd happens.....there is another person commissioning her for a rush suit, I'm not sure if I can mention names, so I won't but there is another artist beware about Clementine from this person. The odd thing is that they paid for this nearly 2 years after mine was paid off, but she was sending WIP pics to this person and I have yet to even be told my true place in line. April 2017 she tells me my place is "one less then last time I told you" **July 2017 more excuses of bad side effects from medication, mobile and cognitive Impairment, horribly depressed , separation anxiety, hysterical crying spells 3-5 times a day [Verified by staff. Lots of medical information.] July 8th 2017 she tells me "i believe there are 3 or 4 in front of you" **September 2017 more excuses of her injuring her shoulder September 2017 She gets mad at me for asking where I am in line saying that I've been waiting for a long time, she tells me that there are people waiting longer, and I signed a contract that has no completion dates. Dec 11th 2018 (another year later) she tells me "trying to get this done so I can move on" **January 2019 more excuses of her cat being sick, and not having a place to live with her workshop May 29th 2019 after 100 excuses from her I am told "Thank you so much for your incredible patience! I do wholeheartedly promise that I will make your wait worth it!" **August 2019 more excuses of her Mom being sick (not posting conversation due to her privacy on her mothers health issues) Dec 15th 2019 after more excuses I am told "I really can't thank you enough for your patience.. and I promise I will go above and beyond to make it up to you, and everyone else I've let down.." May 16th 2020 After asking about my place in line yet again, I am told "i believe you are 6th in line."....I then send her screenshots from 3 years prior of her telling me that there are 3 or 4 in front of me. she tells me she must be looking at the wrong copy and will get back to me. _________________________________________________________________ I feel that I have been beyond patient with her, I can be sympathetic to what people are going through, or if they have things happen in their life that they need to just stop for a little bit (which she did have a few which I did not include in here due to the privacy of her family) However, with whatever you are going though mentally or physically and still traveling to many conventions and fursuiting while injured instead of working on your obligations, or even keeping me informed about anything that is going on in 6 and a half years, doesn't seem like a good way to conduct business. Waiting 6.5 YEARS from ordering or 5 years from it being paid in full with her story ever changing about where I am in her line, and excuse after excuse, (which I found another post with the same issues) has gotten me to this point of frustration where I feel I need to let others know. Especially since she has taken other commissions AFTER mine and has worked on them before mine. Clementine has shown me that she doesn't seem interested in working on my suit by not letting me know anything about it, and the things she has told me she contradicts herself many times. For example, about what she has bought for my suit (she tells me she didn't buy anything, then she tells me she has the fur from a previous project, then she tells me she used all my deposit for supplies) another example is my place in line. I'm not quite sure if there is any bookkeeping in where she works on things, but she doesn't seem organized at all about what she is working on. There should be an exact answer to that question, I am not sure why I can't get a straight answer from her on that. She has not posted any updates on her working queue or anything of that sort in a few years, so I am not even sure she has one. I had asked a few times early on for a refund which was refused, I even had said if she is unable to work on it at all that's fine, I can just get a refund and either do it myself or get it elsewhere, I have asked for a transfer to another person and that was refused, she seems to be banking on the contract saying is does not have any completion dates, however that doesn't give anyone the right to take money and not deliver a product ever, and I think 6 and a half years is way beyond the time limit to wait for something like this. I feel that I have been very lenient with her and tried to compromise but her excuse after excuse has led me to make this post. Along with her lack of communication in her work order. In the 6.5 years there has been a ton of emails and messages so I couldn't put them all so forgive me for such a long post. Please think twice before commissioning anyone, and feel free to reach out to those who have commissioned a person in the past to ask about their experiences. I was willing in the past to work with her in the past on this problem asking her what she needs from me in order to get her working on projects, (I even sent her a link to an industrial sewing machine for a good price because she was complaining about her needing a new one), but her lack of communication and concern about this commission has led me to believe that she does not intend to provide me with a product. I am however still willing to accept a refund and turn this post to resolved, if she is willing to refund my payments.

I was looking around for a new fursuit bodysuit to order, since I was heavily dissatisfied with my current fursuit quality. A friend of mine recommended that I went to Sugar 'n Spice, since CorpseCat (the maker) was hosting a tax return sale, and was offering a bodysuit (only) for $950. I sent her a message, and this is how it started off. I sent her a full down-payment, the DTD, and even the fur colors that match the rest of my fursuit, all the next day. I sent her a reference, as well as a very length description. She said that she totally understood, so I assumed that this was going to be a good commission. I asked when the bodysuit was going to be done, and she said that it was going to be done around MFF of 2019 or sooner. She promised that progress photos were going to be included. I asked for my fur samples back that I sent her (so that I could send them off to another maker that was going to make my new fursuit head). I gave her my address but she never sent them back. On 8/31/2019, she said that she was almost done with the bodysuit. She never sent a single progress photo. She is also claiming that the fur colors are not exact to the ones that I sent her, but they are incredibly close... Lots of nudging later, still nothing. She claimed that her boyfriend has been in the hospital, and sent a picture (cropped out the picture for privacy). She has made plenty, plenty, plenty of excuses in the past about her health in the past (you can find them in almost any beware about her). 1-2 months before the deadline, and I asked her yet again if the bodysuit was on-track to being completed on-time. Her responses are predictable: Lots and lots and lots of asking to try and get ANY kind of photos from her. She brings up another health excuse with herself (which, as fake as it seems, I'm still censoring it for privacy reasons). At the bottom of the next screenshot is when the bodysuit is supposed to be done. No photos were sent. She brought up that the bodysuit wasn't going to work with my current fursuit paws and feet. She offered to make me free paws and feet, at the expense of delaying the TAT more. I asked later how long that it would be delayed, and she said that it could take another month. I was fine with that, but I asked for progress photos again while I had her attention. Guess what? Another medical excuse. I eventually lost it at this point. About a month later, I still received ZERO photos and ZERO updates about the suit being made. I looked at her WIP Telegram channel, and I didn't see any photos of my suit being in there. I called her out in this next screenshot, and this is when I began to lose it. She said that she was going to send photos, but once again, nothing. At the bottom, when I said that I was going to start taking action, that's when I decided to write a script for the YouTube video (at the top of the post) that was going to call her out and her poor business practices: I asked for her response one last time before making a video about her. She said that it's prepared to get shipped out, but has NEVER sent me a single progress photo: She finally sends photos on February 11th. She admitted that she ignored my reference in order to make the hip markings look more visible. I corrected her, and she said that she was going to fix it. I resent her the reference to show her how the hip markings are supposed to look: They are three fingernail-looking markings that are on each side of the waist. She made the markings go completely around the back. I asked how long that it was going to take to get the markings fixed. She said Friday (so three days at the time) until they were going to be fixed. I asked her for photos before she sends them out, and she said that she was going to send them when she gets to her office. Nothing happened. I asked again, she brings up another fake health excuse. She later sent me an image of the hip markings without any changes, and she said that she was confused about what was wrong about it. She waited over a month before telling me this, even though she said that she knew what she had to do, and that she was going to take three days to fix it: In this next screenshot, this was the time where I finally uploaded the video that I warned her about. I was going to give her a last chance before posting it. This is the last time that I've heard from her. I'm assuming it's because of the COVID-19 pandemic, but either way, her Telegram said that she hasn't been online within a week. She promised that she was going to send it out, and I never gave her my address until I saw the final product: This is the last that I have heard from her. I got into contact with PayPal, and they said that it's been past 180 days, and they cannot do anything about this situation. I paid CorpseCat through a bank account that I closed in the past. I got in-contact with this bank yesterday (4/21/2020), and they said that they can't do anything about the transaction because my account has been closed for so long. I am $950 poorer with nothing to show for it. I attempted contact with her multiple times, and nothing has been happening since then. When I created this thread, it showed that she was seen last within a week. Since I updated these new screenshots, it now shows that she's been seen recently. Meaning that she has been online but hasn't read my messages. I warn/advise everyone to stay away from this maker. There are four bewares about her on the first page of Google when you type "sugar n spice fursuits". This fursuit maker is unbelievably toxic, and I do not want anyone to order from her, either. It was partially my fault for not doing my research before ordering from her, so therefore, I want to make sure that nobody else does the same. DO NOT ORDER FROM SUGAR 'N SPICE!

Product was listed by seller in multiple "dealers den" chatrooms on the app Telegram. The product is a fursuit/costume head base made of upholstery foam primarily. I was interested in the product and contacted the seller with inquiries. I asked them "can you tell me more about it?" [image 1], and was only told the price, location of product for shipping costs, permissions with the product, and other materials provided. This product was to be purchased from the seller, I would fix it up and make it into a character, and resell it once the product is completed. This was understood by the seller, as we had discussions about my permissions with the base and the character it was to be made into. Upon arrival, the product was not only crammed into a box that was too small [image 2; showing the size of the product and the box itself], but it also reeked of cigarette smoke. Upon confrontation, the seller confirmed that their mother smokes in the house [image 3]. I cannot clean or sell a product that has been this exposed to cigarette smoke- it is a hazard. There was an attempt to clean it before I contacted the seller with my complaint, which included drier sheets on the interior, and spray cleaner on the exterior. Nothing seemed to help. Seller also explained that they can only "do 20% nonrefundable on any refund"/"u will only get an 80% refund," but this was not provided in a Terms of Service beforehand (on Telegram or Paypal) and was not discussed whatsoever. I did not feel comfortable following through with this offer, since it was given once I brought up a refund, and it is even less than what it originally sold for. During our conversation, I also discovered that the seller is using a Paypal account that is not in her name [image 4]. I am providing buyer with a tracking number for the returned product. As of April 22nd, Jaime claims to have re-sold the fursuit head base that is not even in her possession yet[images 5 & 6] (not until an expected April 25th). Jaime managed to advertise that it comes from a smoke-friendly home [image 7], HOWEVER, Jaime refuses to do so in other ads [image 8]. Overall, extremely unprofessional, rude, and does not seem to care about the safety of their customers. Original ad: My friend inquiring about it, and then forwarding it to me:

Zeska Roo/Daze Otterson had made a post on his account saying he needed money, so he discounted his fursuit prices (post was deleted, so I do not have a screenshot of that). I was wanting some indoor paws because I really enjoy the aesthetics of them. I commented on the post and we took it to PMs. Here we are hashing out details of what I wanted. He states that they don't do invoices. It off set me since I just comissioned someone who did do invoices, but I know each artist is different, so I didn't pay any attention to it. Proof of payment I ask if he has a queue of any sort, he claims he is working on a trello. After a month and some days, he gives me a -sorta- deadline, so I don't bother him for a while. November 6th, he asks if anyone is wanting to get a fursuit. I contact him on November 26th, I message and get no reply or even left on read, so I ask for a refund. He sends his friend [redacted] to speak to me (screenshots ahead has his face blocked out because he's not guilty in this and I feel uncomfortable with having his face in this) So I go to telegram to talk to Zeska/Daze (last 4 of number is blocked out) He has posted again on FB saying he's no longer on post block as seen in the screenshot below (but I didn't see it till some days after since I had unfollowed him) So after radio silence, I messaged on Telegram (seen in screenshot 9) and after a little more silence, I messaged on Facebook (screenshot 6) Here, he is seen still posting on Facebook after my message on Telegram. And here he is seen still posting after my message on FB. I have since forced a refund as seen in the screenshot below. I don't know if others have had this issue, so that is why this is under Artist Caution.

Back on June 27, 2019 I commissioned Nakooma for a predesigned fursuit head, the cost of the head was $200 and the extra $5 was for any Paypal fees (later on I gifted them $20 due to them saying in a post on their profile that they really needed it after someone forced a refund, I dont really care about the $20 they can keep it). From June to October I was given excuse after excuse as to why there were delays. Last I received any messages back from them was October 17, 2019 where they had promised progress pictures, which I never was sent. Since November 20, 2019 to now I have messaged them with no answer, during this time I know they were talking with ppl on their Furry amino (which is now deleted) and had completed a couple commissions that were started after taking mine. Nakooma said they started working on the fursuit head but I'm not sure if this is true due to no progress pictures ever being sent. Neither my bank or Paypal can help me due to me taking to long to getting around to the issue and only suggestion I got were to "directly contact merchant for a refund", I had life stuff going on that distracted me from getting to this sooner though I wish I could get my money back it's much more important to warn ppl to stay away. Nakooma supposedly had life stuff going on back before June through November (last I heard) from what they told me but if there was too much going on they should've just declined the commission instead of taking mine to then complete other commissions and then completely ghost me. By now I have already left the DM I was in with them guessing that they'll never respond or they would never give my money back even if they did see my messages. I just wanna put this all behind me but make others aware.

ZappBEAST / Azoth is an artist/fursuit maker i had found on twitter. I had saw them Post up a YCH on twitter and his instructions were to DM him. I don't know how long this person's Commission queue was, and i was never given a trello so i could never see. On the 18th the artist posted more YCHs on their twitter and also explained that their ipad had broken, which is why they needed to open more slots. I offered to help but there was misunderstanding in price for the YCH so we just ended up talking about his ipad/tablet situation. About two weeks later on the 31st, he also mentioned hes having problems with clients for fursuits. At the time i tried to empathize with them, but looking back at it now, it seemes like another excuse for a delay. A whole month passes, with promises of starting my commission soon, and then another whole month passes before work actually begins on the piece. All of this while his twitter and telegram group gets tons of posts with personal art and more YCH slots. while he provided sufficient updates and stuff at the time, another two weeks had gone by and more personal art and other commissions were finished before me. While nothing wrong has been inherently done, and a lot of stuff has been thrown his way, a lot of his practices are very suspicious and their workflow seems chaotic at best, and their return time also seems really bizarre. I dont think ill commission this person again, especially for the price and even if its really good art.

"Fursuit maker" "Space Meme" (herein refered to as "Maker") was paid $625 to create a costume / fursuit, (herein referred to as "Fursuit") materials and money, along with a ":duct tape dummy" were sent. Maker never created the Fursuit or produced any product, and was asked to refund money and or return materials, neither of which were refunded/returned as of 2020 Jan 3.

I first began the commissioning process with Beasthorizon back in February of 2019, where we spoke about what I wanted and they told me that a head would take 4-8 weeks : This agreement was reached on February 2nd, then I was not responded to for several weeks. When I reached out again they were able to answer within the day, claiming they had been injured but that my project still interested them, and that in 2 weeks my project would be first in line. This would set a completion date of roughly May 8th to June 3rd. Note: I say 'claiming' because they were able to finish a separate project without communicating to me at all. Over the next few days we worked out a 3d model for the head, and the base was printed after I paid my half down. I was told that they would contact me once the horns were finished being printed. I was never contacted regarding that. At this time, they posted on their twitter about making a model for a 3d head, and then finished the head. In their sales post they mentioned a new email to contact them at which was an email I had not been given. Since they made that tweet they deleted it, but I have a screenshot of the email I sent them after they posted it. Note: This is on July 26, already almost 2 months past the original expected completion date. My head was mysteriously halfway done without them ever contacting me. This has been a series of red flags I ignored because I was happy to see progress had been made. I am told by them in this email that everything but the LEDs will be finished by July 30th. On August 9th I reached out to them because they have mentioned on their twitter about opening commissions once again. I ask for a second set of horns, thinking my head is nearly finished. They agree to adding on the second set of horns. Looking at the time stamps, you can see that after they spoke to me on August 9th, they then never answered again for months. The time stamps read: Aug 31, Sep 23, and Oct 6 on this thread. On November 1st I sent another email to them, detailing the timeline of events up to that point and asking them to respond or face a chargeback and/or beware. They answered the next day, apologizing and offering that my head be finished or shipped as-is for the price of what I had already paid. I stressed the need to have my head by November 19th, and did not hear back from them. On November 13th, I reached out to them on Telegram after finding it and other information online that had been posted. I warned them about how I found that information, which has been censored here. They claimed they were finishing the final touches on my head and asked where it should be shipped. As of January 2020, I have not received any form of communication from them. They are still active on Telegram and have moved from Twitter to Etsy. If you go to any of their Etsy listings, it can be seen by scrolling down to the bottom left that they have been active on there as recently as December 19, 2019. They are offering customs there, while ignoring my continued attempts at contacting them. I have offered compromises wherein I pay more past the down payment to receive my head, still I am ignored. Shortly after January began, they removed my access to the fursuit head WIP folder, meaning they are aware of my attempts at contacting them and the subsequent Beware I was forced to write when they continued to avoid me.

I won an auction for a Noivern fursuit a while back, and before I made my bid, I asked if the suit could be altered up a little to fit my size. She agreed. After winning the auction, I agreed to pay the extra charge, and I added her personal account on Facebook. Fast-forward to May 2016. I asked about updates, and there wasn't anything to show for. Fast forward two years, I asked again, and she claimed that her suit was lost in a move, and would have to remake it. Fast forward again, after more occasional and unsuccessful attempts at getting an update, this was the last correspondence where she had actually replied, which was on Discord. There has been no communication from her ever since that one message. I honestly should've made a post like this years ago, but what's done is done. And during this entire, years-long ordeal, she had continued to complete other projects, including other fursuits. I hope that this post serves to help people not go through what I went through.

So initially I commissioned them in January 2017 for a body suit of my bat oc. I do admit I didn't have a set date to give and was never given an eta on when it would be completed. I made a payment plan with them, so payments were sent at different times. Proof of payments: I paid 700 in total. I commissioned them through FA but getting in contact with them became a bit difficult, so conversations moved to Twitter. Read from bottom to top: After I tried to get in contact with them via FA and then their email, where I didn't get an reply. I contacted them on Twitter. Where it was still hard to get replies and updates on my commission. As seen it took several months for them to get back to me. I did my best to be patient. I know fursuit making isn't a quick process but we were into a year now. And they didn't have anything to show me, I could only take their word for it. Those were the only updates I received from West. With them saying they would draw the markings and cut up the patterns. I was happy to finally know progress was being made. Months go by and we're in 2019, it's basically been more than 2 years. And at this point I was fed up and requested a refund. They agreed to the refund and said I would have it that same month. Which was a lie and I am still waiting on a reply/refund. And at this point it's too late to do a chargeback. So I'm pretty much at a lost on what to do. I just thought I would warn people about their unprofessional business practice.

Back in July 2017 I applied for Dubmutt’s fursuit opening for a slot on their January-May 2018 queue. I wanted a fursuit head of my character Loki, he was to have magnetic eyelids, septum, and plugs. Everything seemed to be going well, I received an email accepting my commission and we moved forward from there. My suit was to be $920 with a $276 down payment. July 14th, 2017 I received the invoice and July 24th I made the down payment of $276. On December 26th 2017 I finished paying the invoice, and was told swatches would be sent out soon and I’d get an update when work was started. I reach out on February 2018 to see when swatches would be sent out as I was originally told beginning of December. I also wanted to see where I was at on the queue. Dubmutt told me swatches would be sent a month or so before starting and that I was scheduled for beginning of March. March 7th Dub reaches out to let me know they may need to cancel a few commissions while they focus on their health and that I will be updated. April 19th I reach out to dub out of curiosity of if my project was to be cancelled or completed. I was told mine was still scheduled. A few months go by so I message Dub on August 15th, 2018 to see if there’s been any updates. I am told they are finishing up two other suits and they were hoping to get to mine soon. January 8th, 2019 I reach out again to see if there was any progress. January 12th Dub replies to say they are finishing 3 suits and mine will be next, and to contact them through twitter from now on. August 31st I message Dub on twitter since it’s been quite a while, I ask if there are any updates or even an estimate on when my suit would even be started. September 9th Dub posts a PSA to twitter stating that they will be leaving the fandom, but owed commissions will be done. I haven’t heard from Dub since January 2019. At this point in time, I have received no word about my suit even being started. Update: 09/20/19

In April of 2015 a brand of designer underwear with a hole for allowing a tail as to be worn with a fursuit was advertised. This brand was called Fursace. It seemed pretty legit at the time and so I pre-ordered a pair. Things were looking good, as an email announcing the beginning of shipping came about a month later. I looked forward to receiving my undergarments soon after. At this time they requested an additional $10 for shipping, which I thought was strange but I was okay with it at the time. Unfortunately a couple of months passed, no underwear, and then finally I received an email about delays with a bunch of excuses. I was sympathetic though, and decided to give them a chance, believing they would come through in the end. A few more months went by, no underwear. In mid December, I received yet another email with even more excuses and apologies, and a plea for people to not file PayPal disputes because they were DEFINITELY going to send out their product if people have them a chance because their PayPal account had been rendered unusable. Again I gave them the benefit of the doubt, something I now regret doing. They promised to work on getting orders out and that they would be waiving the $10 shipping fee (which I had already paid), but I never even got a refund on that. About a month passed and there was no word, and so I sent a DM through twitter. It went completely ignored. Then I made some tweets about the issue a couple years later and finally got a response in DM. We had a discussion and Dalmy said that they were rebranding and would be issuing refunds for Fursace once they finished with releasing the new line of apparel, now called Maul Apparel. I wasn't happy with this, but they wouldn't budge, so I just had to wait. I waited 5 months and sent another DM, which was completely ignored, and all current attempts to contact them about this issue in any way has been ignored. I really just want my refund, and for everyone else who never got their products to be refunded. But if I could get mine, I would say I am satisfied.

PLEASE NOTE: In any screen cap dated after April 4th 2019 I had moved and there is now a 5 hour time zone difference between she and I. (this means that it may seem like I am messaging very early, but for her it is 5 hours ahead of my time stamp.) I was directed to Tamsin (Tammy) via a friend from whom I was purchasing a fursuit head. I had wanted to commission matching hands/tail/arm sleeves in time for Confuzzled. Tammy and I discussed prices and materials and I agreed to pay once I got paid. (The total was 130 GBP which is about $160 USD). I paid promptly upon getting my pay check: After I sent the payment there was apparently a hold up in paypal where they wouldn't release the money to her until I marked the item as shipped with no tracking needed. I was concerned but did as she asked since I had no reason not to trust her. She specifically stated that she needed the money released so she could order the materials quicker. I had some issues come up and ended up not being able to go to CFZ (Confuzzled). Due to this I expressed that I did not need them finished by the con deadline. I was still under the impression that she had already ordered the materials because that was why she needed me to promptly release the funds into her account. After the con passed I didn't hear from her, so contacted her in order to set up a deadline. She expressed that it was a bit hard to do the deadline I suggested because of work/school. I tried to compromise and just prioritize the most important parts first. By June 14th I was starting to feel a bit ignored, as I would see them online and they would check my messages and not respond. The friend who had originally sent me to them (Cas as mentioned in screen shots) mentioned that there were some issues between the two of them at CFZ, and I became afraid that she wasn't communicating with me because of my friendship with Cas, as I had been told that she was answering other messages. I admit that my behavior was a bit pushy in these screen shots, but I have been burnt several times by fursuit builders and was feeling anxious. We agree here on a Halloween deadline and I express that I will make a new ref with the updates I had previously discussed. I make sure to mention that I absolutely must see some sort of work started in July, since they said they would probably start mid July, due to my paypal protection window. I am still fine with the Halloween completion deadline, but just need to see some sort of progress, or materials to show the project is in the works. They express they are stressed due to personal issues. Concerned that this commission is adding onto their stress, I offer to just take a refund in parts if they are no longer interested or have the motivation/time to work on the parts. At this point she starts to seem a bit aggressive, so I inquire as to her having purchased the materials in case we need to work out her shipping them to me and subtracting the cost of shipping/materials from a refund. I was told by our mutual friend that she didn't actually buy the materials, and so I requested pictures from her in order to just prove that she had bought the items needed, as that was the whole reason she asked me to release the funds, so that she could more swiftly buy the materials. At this point she makes excuses one after another on why she can't provide pictures. I give her a deadline on when I must see materials. I agree to a Wednesday deadline to see the materials that week and reiterate that she said she needed the funds to order materials promptly. At this point SHE offers the refund and expresses when her paydays are. I feel this was done because she had never bought the materials and knew she couldn't provide proof in the time frame requested. At this point I feel I am being scammed and lied to, so I agree to the refund and offer her the option of half and half payments on the 27th of each month. I leave her alone for the rest of the month until the 27th where I then message her and remind her of my email. I see her active all day and get no answer while our mutual friend confirms that she's been answering their messages. They finally respond and claim they were working and then go silent again. I get a bit snippy and let them know that I will just file a dispute if I don't get the half payment on the promised day. She finally makes time to attempt to pay me and then gets upset about paypal fees based on currency differences. I try to remedy this by adding GBP to my paypal options, but it still charges a fee, which I tell her I will cover. She sends the first half of the refund, I confirm I got it and then leave her alone until July 25th, where I just send a reminder of the email for the refund. After contacting on the 25th of July 2019, Tamsin expresses that she needs a bit of an extension on the payment time because she is at a con. I thank her for letting me know and leave her alone until the day that SHE set as the new payment day for the final half of the refund. I decided to send an invoice for the remainder to see if that would keep her from having to pay a fee on her end. She claims she can't pay and cancels the invoice. I express that I am not really wanting to wait longer, as I already extended the deadline to Monday (which was the day SHE asked for). I give in and ask her to give me a definite deadline on when she can pay. She ignores me and I wait till the next day (July 30th ) to message her again asking for a definite deadline again. She says she couldn't pay because she had bills. I express that I am unwilling to wait another month because I feel at this point she is jerking me around. (Our mutual has expressed that she' had been spending money on frivolous things, so I felt I was being jerked around and scammed.) She makes a snippy comment about "not relying on her as a source of income" and it really rubbed me the wrong way. I got extremely upset and rather argumentative, as I felt that her statement was in direct contrast to her own behavior, (taking my money and spending it at an event while not even purchasing my materials). Our conversation deteriorated quickly. She continues to claim she bought fur but cannot provide any proof (pictures, receipts, tracking on shipments, etc), and completely twists the situation to paint herself in a better light. (Claiming I wanted a refund because I was broke, when she was the one who chose a refund over just providing proof of the materials that she swears she has bought.) At this point I feel that I am being jerked around and that she has no intention of paying me at all, so I decide to take things to Paypal and open a dispute. I know due to me changing email addresses between payment to refund, that it will dispute for the full amount paid. My intention was to simply send her back the half she had refunded previously once Paypal handled the transaction if she was unwilling to work something out. She proceeds to completely go ballistic once the claim puts a hold on her account. She claims she was going to pay me aft 8 because she was waiting on our mutual friend to pay her for something. This is information that she NEVER once brought up until I filed a claim. She in fact explicitly stated that she didn't know when she'd be able to pay. I initially refuse to cancel the claim because I don't trust her at this point and know that she is a liar. I attempt to make arrangements for the mutual friend to just pay me directly but he can't, as he is doing a bank transfer to her instead of paypal. They claim they will send the money as soon as I cancel the claim and their account comes out of the negative. I make the mistake of trusting them because I am not out to hurt someone, just want what is owed me. Big mistake. I cancel the claim and she ghosts me completely. I send a couple of reminders and get nothing. Cas (the mutual) confirms later in the week that they already paid her, and I still am getting nothing from her, either messages or money. I decide to try to be nice and just leave her alone except to send a reminder on the 16th asking if I will get pair, then left her alone for the rest of August until the 27th and message her again to see if I can get this finished. As of now she has read the messages and still refuses to respond. She has been active on her Instagram (selling adopts primarily), but has failed to answer or send the money. In summary, she is a liar, a scammer, and a thief and I hope that no one else ever has to deal with her or falls for her lies. The below screen caps show her publicly available information / social media accounts so that hopefully others can avoid her.

Jun. 17th, 2012 at 9:08 PM Paskhowl Thylacine WHO: Akemi/Flarveon/Poppy Pandacoon WHERE: http://www.facebook.com/PoppyPandacoon http://www.furaffinity.net/user/flarveon/ http://www.furaffinity.net/user/poppypandacoon WHAT: $15 digital bust badge commission WHEN: I answered Poppy's Facebook post advertising badge commissions to be done that night, on February 1st, 2012, and sent payment. The final product was delivered on May 26, 2012. PROOF: 1. http://imm.io/sZUf (payment, with date) 2. http://imm.io/sZUu (stream conversation part 1) 3. http://imm.io/sZUz (stream conversation part 2) 4. http://imm.io/sZUA (finished product, with date) EXPLAIN: She advertised doing bust badges that evening, so I sent her the payment (see link 1). She didn't do it that night, or the following night like she said. I'm very patient with commissions, so I wasn't too fussed. Within a week, she had a sudden interest in animation and worked on "jumping icons", including giving out free ones to people who requested it at that time on Facebook. Still not a big issue. A month later she still knew I was on her to-do list, by tagging me in a Facebook post, and said she'd clear up her list. Still nothing. I tried to contact her through email (on April 17) and several other occasions via Facebook private message and on her Facebook wall, but she still never replied to me. Communication was extremely difficult. Poppy frequently posts about what she is doing, but something always seems to be broken whenever anyone wants to contact her. (see link 3) At one point, she had adjacent posts on Facebook: one saying "the best way to contact me is email", and the one next to it saying "My email is broken, I'm not receiving them." Roughly three months from the commission date, I hopped onto her stream and asked her to start my badge, which had turned into a "full body feral upgrade", which I'm not sure was really an upgrade. I think she only said yes because she thought I was a new commissioner and wanted the money coming in. (see link 2) She stopped at the sketch stage because she had to go to sleep, but refused to work on it any further until I attended another of her streams, which wasn't practical for me. Over a week passed and I asked for a refund on her Facebook wall, which wasn't replied to. Ultimately, she only finished my badge because a friend of mine reminded her in one of her streams to do it. I could accept a lot of the delays if she bothered to actually respond to her commissioners. The outright worst part for me was her constant complaining on Facebook about a fursuit commission of hers being delayed, and how the maker was accepting new commissions before her one - meanwhile, she was doing the same thing to a throng of her own commissioners without remorse.