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  • Beware: Dubmutt


    LokiiLokii
    • Who: Dubmutt
      Where: https://twitter.com/dub_mutt
      https://www.furaffinity.net/user/dubmutt/
      https://trello.com/b/Y2T31J4Q/dubmutt-commissions
      When: 07/12/2017
      What: Fursuit/ Fursuit Parts


    Back in July 2017 I applied for Dubmutt’s fursuit opening for a slot on their January-May 2018 queue. I wanted a fursuit head of my character Loki, he was to have magnetic eyelids, septum, and plugs. Everything seemed to be going well, I received an email accepting my commission and we moved forward from there. My suit was to be $920 with a $276 down payment.

    D99D3141-39BF-4AED-93FC-59A0A9FD55F6.thumb.jpeg.8f69168a84968b4d7f3bd61b5efe0000.jpegC2968284-C6B0-476F-9997-64B495DCE542.thumb.jpeg.773779fb3e291ab98224743bc23c69c3.jpeg652CC92D-1354-44E2-A3A7-34DE4B90B8F5.thumb.jpeg.0dcd930585e7550e001d95c319f4e14b.jpeg8CD3809A-9C9E-44A5-B6F1-E7A16227F9B1.thumb.jpeg.bbafe40a2713a998145eb5ad55023ab0.jpegDC033AB3-4E00-430C-81DB-B26CCA740E25.thumb.jpeg.41b274b93a0d8491b151cfd80b6028a0.jpegF2964851-4538-43AE-89A2-F8E598AB3748.thumb.jpeg.369efc1ebfb1aa7e025a8b72907d62ed.jpeg

    July 14th, 2017 I received the invoice and July 24th I made the down payment of $276. On December 26th 2017 I finished paying the invoice, and was told swatches would be sent out soon and I’d get an update when work was started.

    C863D6EE-3303-414E-A22C-F44DB584BB39.thumb.jpeg.0e201672715e67213dceb78beaabcd09.jpegE6455505-23C4-4564-87F0-70541EF2699E.thumb.jpeg.730478a1c12f4301b68b439a7f66c9e8.jpeg01010202-C260-42B4-9C05-2A3ED0C3C119.thumb.jpeg.03d8983cf1798df875881cab5d05ad73.jpegA5787F7A-0DE8-4C33-8521-662AA4BBE80C.thumb.jpeg.3ab6e011fa8544062872da7932047086.jpeg

    I reach out on February 2018 to see when swatches would be sent out as I was originally told beginning of December. I also wanted to see where I was at on the queue. Dubmutt told me swatches would be sent a month or so before starting and that I was scheduled for beginning of March. March 7th Dub reaches out to let me know they may need to cancel a few commissions while they focus on their health and that I will be updated. April 19th I reach out to dub out of curiosity of if my project was to be cancelled or completed. I was told mine was still scheduled.

    1E80FDBD-BFFA-4543-942A-524BDCD15024.thumb.jpeg.4926969e4836fe55489fb72a6df142f5.jpegE154DD7B-2B46-45FD-A72C-7B559E9AA230.thumb.jpeg.197ab73eb13ba180ddcf55a6eaea2527.jpeg

    A few months go by so I message Dub on August 15th, 2018 to see if there’s been any updates. I am told they are finishing up two other suits and they were hoping to get to mine soon. 

    240A8876-9396-499E-BED1-36323D20D5D6.thumb.jpeg.591da88f6a3bf020a30b64ba53189d92.jpeg

    5EE78C84-D42B-4FB4-B554-B0373D91D8AF.jpeg.aafb5a48b8aa42a5ed3f4e0c4822706e.thumb.jpeg.d57cc4a0673bf6826d28ec4265e2d7fe.jpeg

    January 8th, 2019 I reach out again to see if there was any progress. January 12th Dub replies to say they are finishing 3 suits and mine will be next, and to contact them through twitter from now on.

     

    August 31st I message Dub on twitter since it’s been quite a while, I ask if there are any updates or even an estimate on when my suit would even be started. September 9th Dub posts a PSA to twitter stating that they will be leaving the fandom, but owed commissions will be done. I haven’t heard from Dub since January 2019.

    4DC0CF9E-D08C-4884-9859-A737FB082874.thumb.png.6a4895683307b61c05d7e1aa6e1f5275.png2D5F3FF4-06BC-4449-A0CE-D990A4B5C41A.thumb.jpeg.8141d94c6533c42da72ade382ba1353d.jpeg

    At this point in time, I have received no word about my suit even being started.

    image.thumb.png.e4dba81174ecd00aa9823c7452ae5069.png

    Update: 09/20/19

    33838E3B-D7DA-4733-AA62-3F276288051F.jpeg.41502b6d3d1e6ff80ca6bbc18c097efe.jpeg



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    Okay so I just forced a Paypal chargeback on her because she said she'd have an update for me, and a month later I had to find out on my own that she left.  I commissioned her on facebook, so had no idea what her other social media accounts were, and had to track her down from her invoice.  Only after I opened the claim did she actually respond to my message, but by then I wasn't going to let the claim go.

    I'm severely disappointed that she didn't let other clients know she was leaving, especially her fursuit clients.

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    I bought my character from her in March 2018 and she got my head done in August 2019. I wonder why she did not do commissions in any order. Does not make sense. 

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    Hello, just wanted to update that dub has replied so hopefully my project will still be completed. 
     

    33838E3B-D7DA-4733-AA62-3F276288051F.thumb.jpeg.8b8b7c88da6943570cae456caa5b5bc8.jpeg

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