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PLEASE NOTE: In any screen cap dated after April 4th 2019 I had moved and there is now a 5 hour time zone difference between she and I. (this means that it may seem like I am messaging very early, but for her it is 5 hours ahead of my time stamp.) I was directed to Tamsin (Tammy) via a friend from whom I was purchasing a fursuit head. I had wanted to commission matching hands/tail/arm sleeves in time for Confuzzled. Tammy and I discussed prices and materials and I agreed to pay once I got paid. (The total was 130 GBP which is about $160 USD). I paid promptly upon getting my pay check: After I sent the payment there was apparently a hold up in paypal where they wouldn't release the money to her until I marked the item as shipped with no tracking needed. I was concerned but did as she asked since I had no reason not to trust her. She specifically stated that she needed the money released so she could order the materials quicker. I had some issues come up and ended up not being able to go to CFZ (Confuzzled). Due to this I expressed that I did not need them finished by the con deadline. I was still under the impression that she had already ordered the materials because that was why she needed me to promptly release the funds into her account. After the con passed I didn't hear from her, so contacted her in order to set up a deadline. She expressed that it was a bit hard to do the deadline I suggested because of work/school. I tried to compromise and just prioritize the most important parts first. By June 14th I was starting to feel a bit ignored, as I would see them online and they would check my messages and not respond. The friend who had originally sent me to them (Cas as mentioned in screen shots) mentioned that there were some issues between the two of them at CFZ, and I became afraid that she wasn't communicating with me because of my friendship with Cas, as I had been told that she was answering other messages. I admit that my behavior was a bit pushy in these screen shots, but I have been burnt several times by fursuit builders and was feeling anxious. We agree here on a Halloween deadline and I express that I will make a new ref with the updates I had previously discussed. I make sure to mention that I absolutely must see some sort of work started in July, since they said they would probably start mid July, due to my paypal protection window. I am still fine with the Halloween completion deadline, but just need to see some sort of progress, or materials to show the project is in the works. They express they are stressed due to personal issues. Concerned that this commission is adding onto their stress, I offer to just take a refund in parts if they are no longer interested or have the motivation/time to work on the parts. At this point she starts to seem a bit aggressive, so I inquire as to her having purchased the materials in case we need to work out her shipping them to me and subtracting the cost of shipping/materials from a refund. I was told by our mutual friend that she didn't actually buy the materials, and so I requested pictures from her in order to just prove that she had bought the items needed, as that was the whole reason she asked me to release the funds, so that she could more swiftly buy the materials. At this point she makes excuses one after another on why she can't provide pictures. I give her a deadline on when I must see materials. I agree to a Wednesday deadline to see the materials that week and reiterate that she said she needed the funds to order materials promptly. At this point SHE offers the refund and expresses when her paydays are. I feel this was done because she had never bought the materials and knew she couldn't provide proof in the time frame requested. At this point I feel I am being scammed and lied to, so I agree to the refund and offer her the option of half and half payments on the 27th of each month. I leave her alone for the rest of the month until the 27th where I then message her and remind her of my email. I see her active all day and get no answer while our mutual friend confirms that she's been answering their messages. They finally respond and claim they were working and then go silent again. I get a bit snippy and let them know that I will just file a dispute if I don't get the half payment on the promised day. She finally makes time to attempt to pay me and then gets upset about paypal fees based on currency differences. I try to remedy this by adding GBP to my paypal options, but it still charges a fee, which I tell her I will cover. She sends the first half of the refund, I confirm I got it and then leave her alone until July 25th, where I just send a reminder of the email for the refund. After contacting on the 25th of July 2019, Tamsin expresses that she needs a bit of an extension on the payment time because she is at a con. I thank her for letting me know and leave her alone until the day that SHE set as the new payment day for the final half of the refund. I decided to send an invoice for the remainder to see if that would keep her from having to pay a fee on her end. She claims she can't pay and cancels the invoice. I express that I am not really wanting to wait longer, as I already extended the deadline to Monday (which was the day SHE asked for). I give in and ask her to give me a definite deadline on when she can pay. She ignores me and I wait till the next day (July 30th ) to message her again asking for a definite deadline again. She says she couldn't pay because she had bills. I express that I am unwilling to wait another month because I feel at this point she is jerking me around. (Our mutual has expressed that she' had been spending money on frivolous things, so I felt I was being jerked around and scammed.) She makes a snippy comment about "not relying on her as a source of income" and it really rubbed me the wrong way. I got extremely upset and rather argumentative, as I felt that her statement was in direct contrast to her own behavior, (taking my money and spending it at an event while not even purchasing my materials). Our conversation deteriorated quickly. She continues to claim she bought fur but cannot provide any proof (pictures, receipts, tracking on shipments, etc), and completely twists the situation to paint herself in a better light. (Claiming I wanted a refund because I was broke, when she was the one who chose a refund over just providing proof of the materials that she swears she has bought.) At this point I feel that I am being jerked around and that she has no intention of paying me at all, so I decide to take things to Paypal and open a dispute. I know due to me changing email addresses between payment to refund, that it will dispute for the full amount paid. My intention was to simply send her back the half she had refunded previously once Paypal handled the transaction if she was unwilling to work something out. She proceeds to completely go ballistic once the claim puts a hold on her account. She claims she was going to pay me aft 8 because she was waiting on our mutual friend to pay her for something. This is information that she NEVER once brought up until I filed a claim. She in fact explicitly stated that she didn't know when she'd be able to pay. I initially refuse to cancel the claim because I don't trust her at this point and know that she is a liar. I attempt to make arrangements for the mutual friend to just pay me directly but he can't, as he is doing a bank transfer to her instead of paypal. They claim they will send the money as soon as I cancel the claim and their account comes out of the negative. I make the mistake of trusting them because I am not out to hurt someone, just want what is owed me. Big mistake. I cancel the claim and she ghosts me completely. I send a couple of reminders and get nothing. Cas (the mutual) confirms later in the week that they already paid her, and I still am getting nothing from her, either messages or money. I decide to try to be nice and just leave her alone except to send a reminder on the 16th asking if I will get pair, then left her alone for the rest of August until the 27th and message her again to see if I can get this finished. As of now she has read the messages and still refuses to respond. She has been active on her Instagram (selling adopts primarily), but has failed to answer or send the money. In summary, she is a liar, a scammer, and a thief and I hope that no one else ever has to deal with her or falls for her lies. The below screen caps show her publicly available information / social media accounts so that hopefully others can avoid her.