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As a note, in the end I am getting the item she made. However the entire ordeal of two and half / three years of stress regarding this commission really has pushed me to write this, especially since she's looking to expand her client base. I absolutely hate writing negative reviews about people, but I honestly am under the impression if you're operating as a business (taking money for goods/services), you need to also provide good follow-through, reputation, and customer service. WHEN she did reply, I will give that she was always very polite in dealing with me. I had planned on writing this for a very long time, and then debated it when it appeared I may be getting my item. I lucked out in getting my item. I'm not sure why, but I am grateful for that. Artist: Aurasoul http://www.furaffinity.net/user/aurasoul/ (active) http://aurasoul.deviantart.com/ (she got herself banned) My Issues My fiance ordered a plush in Fall of 2008 for a Christmas gift for the sum of $90. Basically we were strung along, yelled at, ignored for months. When concerns of whether or not she had the time to complete or would like to refund us partial (minus the parts already used), we were ignored. Basically every note was ignored for months at a time which lead us to be very concerned about whether or not this was going to be completed or not. The screenshots below also include a few conversations with Ratchet, her boyfriend/husband. Since he had been helpful in getting a refund with another person on AB, it seemed like a good idea to contact him if he was more likely to respond. As a note, Ty and I have no problems being patient. As we told both Aurasoul and Ratchet countless times, but we do request communication every half a year or so. (We rarely got that). Again. We got our item in the long run, but I would strongly encourage people who want to commission this particular artist to never pay full up front -- and be aware that communication issues will be a very big factor. My complaints will be under the cut. This is a very long dated issue Disclaimer Please feel free to commission Aurasoul or have dealings with Ratchet at your own risk. I know I would not deal with the pair again. Communication issues with Aurasoul is one big problem, but the other is Ratchet's attitude in the end as well. I understand that Ratchet may had been put in the middle of this, and realize that it may be stressful him, but this is also a product of Aurasoul's inability to communicate with her commissioners. I was NOT the first to turn to Ratchet in hopes of getting help. I understand his point of view in "not being her keeper (something he said before), however if I did the same thing, I'd expect my boyfriend/husband to give me a sharp poke to get my butt moving if I were slacking on these issues. Also, there may be some notes I've lost in the course of 2-3 years. I tried to be as thorough as possible. I cleaned out my FA box due to the FA hack leak about a year ago and I think I've mistakenly deleted somethings I had intended to keep. I tried to keep every single response from both my side and their's. --------------- NOTE: For the first YEAR of this ordeal, I was not involved. The notes I have are after I got involved when I felt that Ty was getting scammed and was out nearly $100. That right there pissed me off to no small degree. In fall of 2009 is when I got involved in this on behalf of Ty. In summer of 2011 we saw the an upload of the final item completed (and item was given to someone in EF con to deliver to us in the states. ) ----------------------------- In late October / early November of 2008 my fiance commissioned Aurasoul for a Christmas gift for me. He did pay the full amount up front. He was told at the time that the item would be completed by Christmas of 2008. When the time come and gone, Ty had spoke with her in regards to what was going on when January rolled around, he was told that she had school going on and that delayed her -- as well as still gathering materials for the item. Being the patient type, Ty sat on it. He sat on it more, checking in every 3-4 months for a progress report. Rarely did he get an answer. At this point, we had gotten little communication, no item, no progress report and Ty so far was out $90. Ty had faith in Aurasoul. Mine had started to wane when I was reading numerous complaints and witnessing problems ongoing in real time through Artist Beware and other channels, such as the banning of her DA account. Again, any limited time Ty got a response, it was an excuse. No confirmation of anything. No item. No progress. Communication was like pulling teeth. Due to she being in Germany, we assumed that maybe she was not as well versed with English as many of our other German friends.. So we often simplified the conversation so it would be better converted in translators if she happened to use those. ---- It was after the year mark had nearly rolled around in 2009 that I got involved. After seeing nothing other than Ty's money being taken, I decided it was time to get involved. I first and foremost contacted Aurasoul asking for her to reach out to Ty to get in touch with him. We did not try to reverse action Paypal at this time, because we honestly wanted to give her the benefit of the doubt despite negative reviews and give her a chance to complete the item. In the beginning she was very willing to respond. She had even claimed he had photos for us! It quickly declined from there, however. Some Screenshots: So after the one promise of seeing progress reports, she had dropped off the face of the planet again, despite her account being active favoriting and commenting on art / responding to people in general. All the while, I was watching my notes being a mix of being read and unread status in her account. It was clear my notes were being avoided. Again, as we stated in the notes, we did not mind being patient but do require communication and some effort to give us progress. If you say check back in X time, that's what we'll do and not a moment before. However if you blindly ignore us while clearly being active, it paints a very drastic picture. It is what prompted the following screenshot. --------------- Fast forward to the year 2010! It was at this point there were numerous negative posts about Aurasoul being posted up in various more spots and it was getting scary. Some were saying how she would outright destroy the item. A few claimed they got resolution through her boyfriend/husband, Ratchet ( http://www.furaffinity.net/user/ratchet ). I had high hopes with this option, because at this point we were worried we were getting strung along and the best option would be a refund since we never got progress photos. At first, Ratchet was helpful, and then he turned rude - my guess in frustration with many other people who had commissioned Aurasoul contacting him as well. I do not know this to be the case firmly, but I do know I was not the only one worried about a commission. I had very limited conversations with Ratchet. Color us shocked. Here was progress and Aurasoul didn't bother to even notify us. Not one bit. We were happy to see the progress shots, don't get us wrong. We had waited a very long time for this. Again this really speaks for her customer service / organization. She didn't notify us that we had WIPs to view. She didn't respond to our notes in a timely fashion. However, we were happy. This what we wanted. By this time we were really happy. Here was news that it was finished and ready to be shipped. We promptly supplied the shipping information and then waited. And waited some more. And contacted our friend who had not gotten the item and waited some more. Friend contacted me to see if anything was heard. We waited more. Eventually we just waited to hear back from Aurasoul. We hadn't. We saw she was being active so it prompted us to write more notes. Many of which went unanswered. I hate doing it, but I DID leave a shout on her page to get in touch with me (it was promptly deleted). We supplied mailing information (for the second or third time) on January 21st, 2011. I had waited in sending it again because I wanted to make sure my friend would still be willing to be a middle man in this situation. We waited some more! By this time I was concerned. Seeing how Ratchet had been helpful in the past in prompting Aura to respond, since it had been so many months, I decided to give him a shot again. I was taken aback by how just down right rude he was. Unfortunately in my clutter of notes I do not see my original first note to him regarding asking for progress on behalf of Aurasoul. I only have his reply after this one. So we're back to waiting again. No direct communication with AuraSoul through this whole ordeal. Frankly it angered me a good bit to have him snap when I see both of them active, commissioning art, and neglecting their own commissioners. This is hindsight I suppose. I was a little confused to see that Ratchet was saying the item wasn't completed at this time, but it was hinted/ready to be shipped by earlier comments/notes from Aurasoul. Somewhere down the road I thought to contact her again. After all, 3-4 months in between notes isn't too short of a time I'd hope. Especially since the last WIP was over half a year ago. Correction. About half a year ago when she said she was SHIPPING it. After that last one, I decided to wait a bit again. Like before, it was waiting and my friend waiting and nothing coming of it. Once again I started noticing her being very active on FA, but not taking the time to read/respond to anything. The next screenshot had information pertaining again to my contact's address. I've blurred it out for privacy's sake but the meat of what was said is there. Despite me having sent the address numerous times before, I was requested again to send it. Again no final photos of a finished product, but just the idea of getting it and getting this ordeal over was a blessing. The last few conversations were of me confirming with my contact about it not arriving, and bringing it to Aurasoul's attention. She said it was still there and had not had time to ship it. At this point we had not seen any photos of the final product. I was not contacted directly, and would have missed the uploads (as I had when she originally uploaded WIPs) if I weren't watching her on FA. Holy cow there it was completed.. http://www.furaffinity.net/view/6346025 http://www.furaffinity.net/view/6346032 Creatively since EF Con was right around the corner, to save on shipping fiascos (as one unfortunate person in Artist Beware had dealt with) I asked if she was going and could drop it off to my contact directly. While Aurasoul wasn't going, she had a friend who was. It was agreed (and this can be seen on conversations/replies in the actual finished product) that it'd be dropped to my contact. TL;DR Version I finally am getting my product and it looks good from what I can see in the photos. My contact is bringing it to me when we meet up at a US con. While Aurasoul has been very polite in her responses to me, her responses in general are like pulling teeth. She is not timely or professional in this manner. I do not recommend anyone paying full price for anything up front. Ordeal has taken place over the course of Fall of 2008 to Summer of 2011 to get sorted. I'm probably missing things. I tried to keep this as short, but as thorough, as possible. (Yes I could have written more believe it or not!)

Nov. 19th, 2012 at 5:49 PM Artist in Question: Pirate-CashoozombiepirateURL where they base their business out of: http://pirate-cashoo.deviantart.com http://www.furaffinity.net/user/pirate-cashoo http://pirate-cashoo.tumblr.com (They request commissions here, too) http://www.hentai-foundry.com/user/zombiepirate (WARNING –NSFW adult site) http://pirate-cashoo.sofurry.com Time Period: ORIGINAL REQUEST/INQUIRY MADE via email: MAY 10 2012 PAYMENT MADE 50%: $75.00 May 11, 2012 (PAYPAL) PAYMENT MADE REMAINING 50%: $75.00 May 26, 2012 (PAYPAL)FIRST DRAFT: MAY 26 (It was approved by me)2nd DRAFT: New sketch sent to me (She wasn’t happy with the original) September 15, 2012.3rd DRAFT: Another new sketch OCTOBER 3, 2012LINEART: OCTOBER 17, 2012NEW ETA for FINISHED PRODUCT: 7 days (or so) from Oct 17, 2012.INQUIRIES: about progress/status: Nov 8, 15, 18th (2012).... no repliesNEW REPLY From PC: Nov 19, (2012) (after post to AB, unrelated)UPDATE: From PC: Nov. 22.: Apologies for not keeping deadlines UPDATE: From PC: Nov 22.: Colored draft *YAY!!!* Finally. I think this may almost be resolved.UPDATE: NEW REPLY From PC: Dec 2.: She has given me the deadline of Dec 21st and offered a free sketch in compensation for the trouble.UPDATE: PC posted a public apology on DA and FA admitting her poor practices: http://pirate-cashoo.deviantart.com/journal/An-open-letter-to-all-of-my-customers-341302281 'm not sure if this changes anything, though unless she changes the way things are going. I sent her an email with lots of advice and tips on how she could better her freelance strategies but it seems others are doing this, too. I got a reply that was similar to her journal - I don't believe she really wants any advice or help even though people are trying to help. Stubbornness isn't going to fix this problem.UPDATE: DEC 2: New Promised deadline of Dec 21 offered and aggreed to by Cashoo. I sent her a reminder on the 19th about this, too.UPDATE: DEC 22: Just received my FINISHED PIECE! FINALLY! YAY! It is BEAUTIFUL and she put a lot of work into it. So I am happy I got it at least. I will mark this resolved. Item(s) Ordered: 2-PERSON Full-body COLORED SKETCH WITH LINEART. PRICE QUOTED/GIVEN: $150.00 (Basically, I asked for something similar to this: http://fav.me/d4tbnqj) 2 characters, no wings or anything crazy. JUST HUMANS with no detailed background.Proof of Purchase: PAYPAL:Explanation of Situation: Note: I am not accusing PC of being a scam-artist, but some serious business standards need to be reinstated and adhered to by this artist as clients like myself are getting very upset about her current practices. This needs to be addressed.I did my research before even making my purchase with her and thought it was a safe bet. The issue here is communication/miscommunication/missed deadline/turnarounds and ridiculously slow response times, etc.Many times over I had almost suspected she had taken my money and run, but then weeks later, I'd get a response apologizing for another ridiculously long wait of weeks or even months between letters.I'm still waiting on my finished piece long past the original deadline of June 15th, 2012 though.Here's how this has gone:I had been watching Pirate-Cashoo on Deviant art for some time when I noticed she FINALLY opened up her commissions. HERE IS THE DA JOURNAL I RESPONDED TO: http://fav.me/d4zcncw She states here: “These will be done within the month/by June 15th. Or if you have a particular deadline, let me know! Depending on the complexity, one commission can take up to 3 days total to finish. I'm really trying to push myself as an artist with these.” I got a reply back that day (May 11th) with the estimate ($150) and where to send the paypal money. She said I could pay half now and the other half after I got the sketch, which is what I did. The sketch came May 26th and following it, I paid her the rest (SAME DAY): $75.00. I am listing below how things went after that. I have documented them here though often her replies were so huge that I truncated some of them in the screenshots. She has also been taking MORE commissions every few weeks/months since I ordered mine. First ETA: MAY 11 “You'll receive a preliminary sketch within the next 7 days or so to look over before I hop into it.” SKETCH RECEIVED: MAY 26. (2 weeks) No reply after I approved the sketch.NEXT MESSAGE SENT: Jun 12 No reply. I wrote again JUL 25:PROOF: “I am writing you because it's been over 2 months since I've heard anything from you and I wanted to know if you could just give me an update on my commission. I don't mean to bother you, but I sent you the payment in FULL already 2 months ago back when you showed me the sketch, and I haven't heard a thing since. (If you need the paypal Invoice #'s just ask) I am not upset about the time frame, I just feel that as a paying client, I should at least be kept in the loop about what I paid for.” REPLY: JULY 25 “Ohh my goodness, I'm so sorry! I was in the middle of the lineart, but I was thinking about partially redoing the sketch, because it's got some serious anatomical issues, and I've improved my anatomy since then.” and a big story about all sorts of “troubles....” she’s having. SECOND ETA: “I should be getting to yours within the next week or so. I hope you understand.” (AS OF JULY 25) NEW INQUIRY: SEPT 3: PROOF: “I was wondering, Have you been able to make any additional progress on my piece yet? Last time I heard from you was July 25th - so, it's been over a month and I've not heard anything still.... You had mentioned getting to it in a week or so, but I've not gotten any updates since then.” REPLY FROM CASHOO: SEPT 8 Apologies, etc etc.... and “I'll be spending the next 2-3 days finishing up all sketches that haven't been done yet, which will include yours. I've redone yours a couple times and tossed them, but I think I've decided on what I'd really like this time!” “...But I'll be finishing your commission within the next two weeks FOR SURE” SEPT 13: FROM CASHOO “Well, I just spent the last ten minutes bawling my eyes out. I just...I just shut my computer down for the night, and apparently I didn't save. I...I don't know why my program didn't ask to save before I closed it. I seriously cannot believe it. It was so good, too... great pose and composition and everything. I.... seriously, seriously can't believe it. Oh my goodness...” Accidents happen, I get that, too. SEPT 15 I get a new sketch. NOTE: only a sketch. No more replies after I approved the sketch. NEW INQUIRY: OCT 2Proof:"Hello again Umm, didn't want to bother you, but any progress on my piece? Were you able to adjust the sketch? I know you mentioned the piece would be done within 2 weeks "for sure" but this was over 2 weeks ago... I didn't want to have to bug you, but I keep seeing new sketches on your tumblr... so... I'm sort of wondering where the heck mine went.” REPLY from CASHOO:OCT 3I GET MY NEW SKETCH. *yay*. I APPROVE. OCT 17: I GET THE FINAL LINEART AND A REPLY.PROOF:REPLY FROM CASHOO: “I have one commission in which its deadline is the 20th, and it's got a full background and everything, so I unfortunately have to work on that today. BUT, I'll definitely finish yours within the next 7 days or so...the hardest/longest parts are over, and the coloring is simply smooth sailing from here~” No reply. INQUIRY 1: NOVEMBER 8 “ I know you're busy but it's been a few weeks since you wrote me and you'd mentioned a while back... 7 days... but it's been 3 weeks now again. Any progress by chance? I noticed you opened more commissions for xmas, but please be sure to get mine done before you do those since I've been waiting since April/May and it doesn't seem fair that I would have to wait until after xmas.”No reply. INQUIRY 2: NOVEMBER 15th “Hey there, I haven't gotten a reply, so I'm writing again... apparently my messages are getting lost in your mounds of email I know you're busy but it's been a few weeks since you wrote me and you'd mentioned a while back... 7 days (or so)... OK, I get it - 1 week, 2 week, 3 weeks.... but it's been 4 weeks again and not so much as a reply or an (I'll be late again note) or ANYTHING....&rdquo etc. INQUIRY 3: NOVEMBER: 19th PARTIAL LETTER: “If you can't finish it for whatever reason or aren't inspired, or just don't want to - than by all means please tell me that or give me a partial refund or something. Otherwise, I just really want some honesty, that's all. I am a paying "customer" nonetheless and I have the right to know where my product is regardless of the circumstances and I seriously don't think that it is NOT reasonable for any client to INQUIRE about their product they purchased 7+ months after payment, and 4 WEEKS after an estimated delivery time. I saw on your FA even that you said in ref to that other person waiting months : "And, like some other freelance artists out there, a long wait time (about 4+ months, I consider) is guaranteed more effort and detail put into the final product. And if it's been an abnormally long wait time (7-8 months and beyond), there's a 50% discount on whatever next commission the customer gets, even free if the customer is thoroughly displeased." I'm sorry to be so concerned but we're going on 8 months almost here... You said it yourself: abnormally long wait time. And then, you gave me another eta over a month ago and no reply since. I mean, I think you can understand why I am still very concerned here... I can still wait if you just asked me to, but I don't appreciate being given deadlines that aren't kept or that I am not even told about changing, etc.”NEW REPLY AS OF NOV 19th:This was AFTER my post to AB. Unsure if it was provoked by this or not...(note: I truncated this a little because there were a bunch more personal family "issues" in there). I didn't think needed to be posted here. Also, she states that she doesn't know why so many people are getting upset with her about turnaround times. It's not just the turnaround times - it's also the money and the fact that we get deadlines that aren't kept, no replies, etc etc.NEW REPLY: NOV 22.It's very long, so I will summarize. I just got a new and lengthy letter from PC and although it seems to be thoughtful and kind, I am still empty-handed here. I am a little relieved that she has finally apologized for being terrible at keeping deadlines and "estimates" for turnaround times, but the message contained no further details or wips about my commission either, nor did it mention anything else about when I might get it. I appreciate some of her honesty, here. She is very upset about the whole AB drama, but I have tried to assure her that, despite her suspicions , we are not trying to "ruin her business". (this is what she has told me she is suspecting of AB). She's trying to sound nice about this whole thing and so am I, but niceness doesn't seem to be getting me anywhere and I still don't have any additional wips.IMPORTANT UPDATE: NOV 23. I sent PC a letter with some advice and bullet points on how I think she could improve her commission process (because it’s not nice to just say someone’s doing something wrong and not tell them how to fix it). I have finally gotten a colored draft and an honest explaination of how she works and how she runs business - basically deadlines are only kept if the client demands a deadline and all other pieces are worked on when she gets to them. Understood, but I thought I had been given several deadline/etas, but I guess not. So I am starting to believe that alot of these issues are from miscommunication and not keeping estimated turnarounds, etc. I am finally relieved to know that she's still working on my piece and that I haven't been forgotten. She also told me a lot of things about her work ethics and schedules that opened my eyes to why these are all taking forever (much of it is still not good business practice, but at least I have an explaination now). Much of this is also just miscommunication. I feel a LOT BETTER now knowing all of this, and I wish she’d tell all of her clients the same thing.... Partial letter: “A lot of the problems you've addressed that I've run into are due to sudden changes within this year from my previous years in this line of work. For example, in all of my years of doing this business, I've never had problems or concerns with 4-6+ months of waiting with little contact and no WIPs. Only earlier this year did I start regularly sending WIPs to clients, because I thought it would be a fun idea to do so. Before then, though, the client would pay for the commission, wait a few months, and then receive a message with the completed commission. And it worked out wonderfully, without fail...until these last few months. And it's weird, I'm not sure what exactly has made the change, but ohhh well~But...obviously, if I want to continue with this commission business, I have to adapt to my environment in order to be successful with it.Also, I always try to make sure to mention either publicly or to each inquiring customer that they don't have to pay all upfront (most I have are half upfront, and half after completion), and that they can choose a reasonable deadline if they so desire. Those who give me definitive deadlines get their commissions done on time. Otherwise, I assume they don't mind, and I try to mention that beforehand. I have forgotten on occasion, but for the most part I mention deadlines for sure.Oh! And setbacks can indeed set me back 4-6 months, as I illustrated in my last note to you...I hope that made sense! A commission of your type typically takes about 7 days to complete alone. With a queue of only 15 commissions of the same type already ahead of it in line is about a 4 month wait minimum until the commission is even started. I had about 20, and some of them had three characters and some had detailed backgrounds, which adds a few days to those commissions (typically). The thing that's really killed me is that I've been forced to take more commissions, because my consistent slew of bills can't be met entirely with my commissions, which take too long to complete to keep up with the bills. It's this self-defeating death cycle, and I've dug myself into this hole as a result...Sadly though, I wasn't aware of how inaccurate my estimated turnaround time was when I took your commission until I started improving my skill and putting more detail into my overall work...and shot myself in the foot in the long run.”

AngelWolf on FA http://www.furaffinity.net/user/angelwolf/ An un-formal art trade: Badge for Badge. Most of the communication, sadly, was done through FA shouts which are easily deleted and are no longer able to cap. The trade was initiated some time before I completed my half back in July 2010. After close to 3 years now, Ive given up on ever receiving this badge. I honestly dont recall when it was began. But I do remember her asking me via shout if we could do a badge trade. If I could guess it would have been shortly before AnthroCon 2010 so June 2010 until today. See below all in proof screen grabs, All of the screen grabs: http://www.flickr.com/photos/wintersnowolf/sets/72157631774762737/ My half of the trade: http://www.furaffinity.net/view/4201234/ I completed my trade by mid July, in a timely manner which can be seen here: http://www.furaffinity.net/view/4201234/ I left it to her to see whenever she felt fit to complete her half. Several notes (as well as shouts asking for an update) were exchanged. The only notes on hand I have are here: Nov 3, 2011: http://flic.kr/p/djThR7 Her reply on Nov 13, 2011: http://flic.kr/p/djThME My reply back asking a few things Nov 13, 2011: http://flic.kr/p/djThNY No reply to that note. She then posts her art: http://flic.kr/p/djTh8p I even typed up a nice comment, super happy to have finally seen it! I get no reply... Nov 18, 2011, I give her my address and ask for her address so I can send out my half after seeing hers: http://flic.kr/p/djTiRF No reply to that note... Several months go by and here and there I do kindly remind her of our trade, via shouts, and asking when can I send my half to her. I remember one reply said something along the lines of "Since you live overseas, its going to be very expensive to ship, I dont have that money right now to do that :(" Okay, so you cant cover a $5 overseas shipping charge. No big. Ill wait. I ship things overseas all the time. In fact, I ship things on a weekly basis Then, it really got old; she's taking more trades, and more commissions. All the while my other shouts asking when I can send my half to her go un-replied. Finally sick of it, I tell her to just give me an address so I can at least do the right thing and give her my half. Testy, I write up a pretty annoyed reply, but after broken promises for additional arts, and a -watch later (from much earlier I noticed, not due to this last note) I have come to being sick of having her name sit on my waiting list for a trade. I had full intensions of shipping her half out, and not even caring if I ever received mine. I get this reply to my note last night: http://flic.kr/p/djThLE Okay, so I do not bother you for over a year to finally do our trade, then once its finally done you take another year before I even bother asking you again to mail it out and you accuse me of harassing you; I didnt know waiting 2+ years for a trade was harassing : So, Im sick of it, and decide to leave the note unanswered, block her, remove her from my watch list and Im going to just throw the badge away. Its not worth waiting to send out old, out-of-date art any more. And just to show I still do, yes in fact, have the badge to this day! I placed it in an over-sized envelope, with a blank piece of paper & cardboard backing since the day I posted it to FA (and finished it), in preparation for shipping. Here is a photo I took today of that badge: http://flic.kr/p/djUdiW Biggest worry; I see she is trading with more people, and taking commissions for more art: Buyer and Artists Beware. This girl is nothing short of someone that clearly holds no responsibility for her actions and has no intentions of fulfilling a trade, much less a paid commission. And if you want anything more than a low quality scan forget about it. The original has no chance of making it to you ever it seems. If you dont have a place to mail things to in the first place, dont take a trade and waste peoples time. EDIT: Angel has reached out to me to give an address: To keep it fair, since she cannot receive my half then I do not want hers. This is merely a beware to any one else to see the lack of communication and the year+ time it took to even trade. Had I known she never wanted to physically receive my half I would have never spent the extra time to cut, laminate and prepare it for shipping so it could serve its purpose as a badge to wear. As someone below stated we are both equal in the fact that neither of us have physically received our shares. I dont wish her to spend money on shipping it out.

Oct. 8th, 2012 at 8:46 PM WHO: synxirazu-niam @ FA WHERE: http://www.furaffinity.net/user/synxirazu-niam WHAT: Was a group picture but i paid for my slot. WHEN: Was paid on Jun 30th, 2011 since then I've sent several notes to know the status of the picture. Some of them were replied others not. PROOF: Ahead! Attached pictures of the notes. So, the Jun 30th, 2011, 08:06 PM I paid to synxirazu-niam paid 18 USD for a picture never done. His mainly excuses were that he needed more people to join since it was an harem picture but he had like 5 persons already, that was a big picture and that was moving. I sent him a note on Nov 19th, 2011, 12:09 AM, the same thin that he needed more people and confirmation form other. So i waited much more. On Feb 24th, 2012, 06:23 PM again i sent him a note, told me that the picture will not be done but he will do a picture for me in "refund". We were agree and i sent him then the description and everything he needed. The Jul 8th, 2012, 02:23 PM I sent him another note, asking if he had news, he said that was working on it... Since then no more news and he emptied all his gallery but still uses his account. Tired of all these shit i left a shout on his front page requesting my money back, that was three days ago, no reply, no money back, instead of that he deleted my shout. At this point I don't care about the art, I don't want to deal with him anymore, I just want my money back that for me its a lot.

Aug. 3rd, 2010 at 3:47 PM ishrahsan I'll admit now that I'm hesitant in posting this, but I need some advice on what to do. I commissioned an artist for a custom cane, sent payment in full, and after she asked me for the height and said she was ready to work on it all communication pretty much stopped on her end. My notes on DA still say that they have been unread. I sent an inquiry to Porkshanks in November/December to see if she was interested in doing a cane for me. While arranging things communication was great, every day or few and I ended up getting a quote of $150-200, I decided to send her $250 since she had never made a cane before, and she had to buy the materials and to cover shipping cost when it was finished. In March/April (19 weeks, 5 days ago according to the note) she told me she was ready to work on the cane and asked what the height should be off the floor, I responded the next day. Since then. she has not read any of my notes, and she hasn't sent my any either. She hasn't responded to anything I sent to her email, and the one comment she did make was when I posted on her profile page and that was to tell me that she had been thinking about my commission (here). That was on the first of June, and nothing since, obviously. Though she has been active, posting personal works and photo-shoots and such the entire time. I honestly have no idea what to do. I requested a refund in a note and email, that has still gone unread and she's been on twice since I sent it 3-4 days ago. I would rather not call her out on her DA page, but I'm not sure that I have any other choice since she hasn't responded to anything. It's far to late for me to open a dispute/claim with paypal, but at this point I would rather have my money back than this commission. So what should I do now? Here are some screen-caps of the notes that I sent her, I thought I was polite? Edit for clarification: -I have sent her a couple emails to the two email addresses I have for her and have not received a response from either of them. -I have the AIM name she has listed on DA on my buddy-list, but either she has it set to friends only, is invisible, or she's just never on when I am. -I've sent her 6-7 notes since she requested the measurement for the cane 5 months ago because she was ready to work on it, and NONE have been read, or so my notes say. One update request a month when not getting a previous response isn't badgering, right? -She HAS been active the entire time, posting multiple personal works and such. She's usually on about twice a week. Aug. 26th, 2010 at 11:05 AM ishrahsan I made a post earlier this month about an artist I had commissioned, here. I've tried emailing her again as people suggested, as well as making another comment on her profile page requesting a refund. She's been on, yesterday in fact according to her activity, but she still hasn't said anything at all. I know I'm most likely not going to get my money back, as hard as that is to swallow, because I really can't afford to raise that kind of money again to get a cane that won't break in a few months. Should I make a journal on DA and other sites to warn people against commissioning her? I received a note about a week ago from someone thanking me for posting my issues on Porkshanks profile because they had been thinking of commissioning her and decided not to risk it. I feel sort of bad about that since porkshanks seemed like a nice person. I just don't know what to do now, if I should post my experience elsewhere, or if I should try to get a hold of her again in hopes of resolving the matter. Obviously I've learned not to send payment ahead of time if I commission someone for a big project again. Does anyone know Porkshanks personally? I don't know if she just has major issues going on right now or what. Should I send her a link to this A_B post so she knows I did actually post something, as I told her I would if she didn't respond? Screenshots of the new things not in the other entry: Edit: Paypal transaction receiptTransaction ID and bank numbers blacked out. -Additional note: Since I forgot to mention my idiocy in the matter, I sent payment as a gift so fees would not be taken out on her side. However, the message sent with payment DOES say it was for a commission, and I did send a note telling her it was sent that way and for what reason that she DID respond to. Because of how the payment was sent, though, I'm doubtful that doing anything through Paypal will help. EDIT 2: I got a response today after posting a mass amount of journals all over the place explaining the situation, and we're currently trying to work things out. I'll edit again when there's actual results other than talking. :3 Sep. 8th, 2012 at 10:01 PM ishrahsan WHO: Porkshanks WHERE: http://porkshanks.deviantart.com/ WHAT: Custom cane commission. WHEN: November/December 2009 to now, when I received a clear no that it wouldn't be done. ( Collapse ) PROOF/EXPLANATION: Previous Entries to community: Original First Update The content of those are, however, pretty much in this post as well. Summary of the first entries: I sent an inquiry to Porkshanks in November/December of 2009 to see if she was interested in doing a cane for me. While arranging things then, communication was absolutely wonderful, every day or so we'd exchange notes and I ended up getting a quote of $150-200 for this project, I decided to send her $250 since she had never made a cane before, and she had to buy the materials and to cover shipping cost when it was finished. In March/April 2010 she told me she was ready to work on the cane and asked what the height should be off the floor, I responded the very next day. Since then, she has not read any of my notes and she hasn't sent my any, either. She hasn't responded to anything I sent to her email, any messages to Facebook, and the one comment she did make was when I posted on her profile page and that was to tell me that she had been thinking about my commission (here). That was on the first of June, and nothing since, obviously. Though she has been active, posting personal works and photo-shoots and such the entire time, and I have made two profile comments since then asking for a refund. Here are some screen-caps of the notes that I sent her originally, I thought I was quite polite considering the circumstances. -I had sent Porkshanks a couple emails to the two email addresses I have for her and have not received a response from either of them. -I've sent her messages on her Facebook page, which she never responded too. -I have the AIM name she has listed on DA on my buddy-list, but either she has it set to friends only, is invisible, or she's just never on when I am. -She HAS been active the entire time, posting multiple personal works and such. Shortly after my first update, we had exchanged messages in December of 2011 on FB, where she was asking me about colours and such for the cane, saying she would work on it in the beginning of January. She stopped responding shortly after that. The update, which was the recent activity and the resolution of it: Due to having received notes a little while ago about the artist so-far not finishing her kickstarter, and people having found my journal, I have been updating and decided to try once more to get a true answer from Molly about what was happening with my commission. A comment on her page had implied she scammed her kickstarter supporters - I will not say that she has scammed them, since she HAS been giving them updates lately - however, she did imply that she had never scammed someone before. I felt I had the right to reply, saying she still had yet to finish my commission. I received a response from her a few hours ago, which was not very pleasant, but gave me the closure I needed. Her response and behaviour have been immature and not at all professional, and I felt the need to update my beware to say so, as well as post the final screencaps of the deal. She has pretty much said she will not do it, because I am stupid and selfish and she feels she can get lolz from pissing me off. I had typed a response to her, and tried to send it, only to find that I had been blocked and my original comment had been deleted. I have screencaps to provide it still, and I will also supply my final response to her after the screenshots, in the off chance that she ever reads this journal. ALL Facebook Messages: I included some of the previous message in each one so you know I didn't skip anything. Comment that prompted my latest attempt: My comment that got deleted and got me blocked: Her response to it: And my final reply to you in reponse to your message and block, since I can't respond to it elsewhere: Considering that I sent it to your email, facebook, and DA accounts, saying you just coincidentally "didn't see" it is bull. And seriously? Glorifying a disability by using a cane? Like thousands of others due when they have painful injuries? I have nerve damage from a cable being reeled in by a truck digging into my skin. I didn't sue or anything, because the fault was my own for not paying attention. And yet you call me selfish for wanting to keep pressure off it like I was told to do by a doctor? When I could have done what plenty of people do and tried to rip money off of someone else? As for me not mating or having children being a 'punishment'? It's my own choice, I hardly view it as a punishment. I have a loving significant other, and I am glad to have her. I also have many siblings whom I practically raised and feel no need to have children of my own due to that. I am glad that you finally admit that you're just ignoring me and never intended to do my commission after receiving payment, however. I admit I was stupid to send you the money before hand, and I freely admit that. However, I have not been pissed about it for quite awhile. Tired of being led on, yes. Annoyed at never receiving a straight answer until now, well, of course. But now that I have, I'm letting it go, and updating my journals and Artist Beware posts with the information. As it stands, I still think your art is beautiful, and it really is a shame that you turned out to be this kind of person. I wish you luck on your game. TLDR: Steampunk Artist Porkshanks likes taking money for commissions she doesn't finish. $250 ones at that. She is also rude and extremely unprofessional in later correspondence. BEWARE, DO NOT COMMISSION.

Flarveon Still owes $150 Aug. 6th, 2012 at 2:47 PM _gilligan_ WHO: Akemi/Flarveon/Poppy Pandacoon/Ash/AshlinAkitaBoy WHERE: http://www.facebook.com/PoppyPandacoon http://www.furaffinity.net/user/flarveon/ http://www.furaffinity.net/user/poppypandacoon http://www.furaffinity.net/user/ashlinakitaboy But purchase happened on FursuitAuctions here on LJ WHAT: Fur purchase WHEN: Purchased March 10th 2012 PROOF: Purchased from this posting: http://fursuitauctions.livejournal.com/2417221.html Here is my purchase agreement:http://imageshack.us/f/705/screencapfursuitaction1.png/ Paypal record: http://imageshack.us/f/198/screencappaypal.png/ EXPLAIN:I saw a post from Flarveon FursuitAuctions for some furs from NZ, and I picked some out and sent payment.Due such a big response, she said she would pick the furs up from the store on Thursday or Friday her time, and mail them out same day or Monday. I didn't her anything back so i posted on her face-book and she would post it out soon. She made a post here: http://imageshack.us/f/31/screencapfursuitaction3.png/. Since she had some family trouble I decide to leave it be for a bit, I then got a message on lj from fenrirs_child "Flarveon said she'd refund all of us, but I've not seen anything from it and I believe today is the last day we can dispute through paypal". I miss that as I don't check lj everyday and missed my chance to file a paypal dispute. Since then I have sent lots of messages and shouts: FA 1/6:http://imageshack.us/f/823/screencapfaask.png/ FA 1/6(I posted using my stuffitcreations account):http://imageshack.us/f/801/screencapfursuitbuy.png/ FA 17/6:http://imageshack.us/f/259/screencapfaans2.png/ Twitter1 18/6 (finally a reply): http://imageshack.us/f/4/screencaptwitter1.png/ Twitter2 18/6: http://imageshack.us/f/405/screencaptwitter2.png/ FA 5/8 (deleted):http://imageshack.us/f/835/screencapfa3.png/ This whole situation has left me feel sick. I see her post all the time yet she says she as problems with her email and internet.I'm just sick of all the excuses and lies. I just hope no one else goes through this and if they have I hope the post it here. Edit 23/08/2012: In case there is doubt she has no money, she just paid at least $50 on a tail: http://imageshack.us/photo/my-images/94/screencapfa4.png/ Edit 11/11/2012: Still no refund, still no replies to my emails. Still not going to give up. Edit 9/12/2012: I calmly spoke to her at Midfur and She told me she just didn't have money and then reported me for harassment. But later as I was in the dealers den selling I saw her spending money on art and such.She even got one of her friends to buy hand paws off me (worth $100). I still won't give up, I just want my money. Edit 14/3/2013: Still no contact or refund has been issued. Edit 19/2/2014: Still no word but under a new name http://www.furaffinity.net/user/ashlinakitaboy

I have gotten a portion of this commission, but not all or even half of it. On August 21st, 2019, I stumbled across an advertisement for cheap experimental commissions. I was new to the community, and seeing some cheap art in a cute style did catch my interest as i didn't have much money at the time. I reached out on the same day to inquire about commissions.. Here is the advert- it is still up, actually. https://www.furaffinity.net/view/32748027/ I will include a screenshot as well. I comment on the post saying I would note them, and then I note them and I asked how many slots I could take, because I would get multiple slots if so. (I wanted to get my partner some too.) The artist replied back the next day. I reply back the same day and I grab 10 slots. The note is really long and filled with links for references so I figured I would only show the beginning with the amount of slots. Also, i include the end of the note where i confirm the price. I planned on tipping them at least double the commission prices after receiving the products since they were doing so much work. They reply the same night. I figured since I noted the same day the original submission was posted, i would be one of the first people since the advert did not have a lot of views, so i thought maybe 2-6 weeks somewhere i could expect at least one of the pieces. I have included a screenshot of my payment via paypal. I paid on the same night that they sent their paypal, August 22nd. I sent them a note just after I paid. They sent me a note back. I sent them a note after just thanking them again a few minutes after that note. The next little while they posted some of the experimental artwork that they had done, and it all looked nice so I looked forward to mine. On September 3rd, I was adding all the commissions I was owed onto a personal Trello and I realized i never got an estimate from them for tunaround time. I estimated i would start getting pieces at 2-6 weeks after payment, and they said it may take a while but they also go through them fast, so I figured it would be best to get an estimate for clarity's sake. So, I sent them the note. I didn't hear back from them until the 11th of September (8 days later). I thought about poking them again during the wait time but decided against it in case something serious came up. Note that their queue was never made public. They thanked me for my patience, and I sent back a note simply saying "No worries!" in reply. I left them alone for the next 4 and a half (nearly 5) months, since I know school can be stressful during the fall months, and the holidays occured. After the holidays, I allowed them some time before I reached out on January 22nd, 2020 to ask if there were any updates on my commissions. 2 weeks/14 days later, on February 5th, 2020, I receive a note back from them. The day of the week was Wednesday. The same day i reply, The artist reads my note but does not reply. The week comes and goes, which turns into two weeks, a month, and then 5 months. I didn't think too much about it with the virus being big, but I also wished i had some progress shown on the commissions that I purchased. I join Artfight 2020, and I notice that they have a profile, and that they are actively posting. This is the only site I had really seen them be active on in a while, and of course, when you have commissions that are nearly a year old and you see someone doing free art for others when they haven't been communicating with you, it can be kind of disheartening. I wrote out a long note and I sent it on their FA on July 5th, but they never read it. (not even to this day.) So on the same day, I decide to copy the message (this is why the text looks weird in the email) and send it to their email in hopes that i would get a reply. They reply a couple days later. I send a reply. They reply back. I send a reply back. That concluded our conversation at the time. I waited throughout July for my pieces or any communication, but none came. I even game them nearly two weeks into August just as a courtesy, but then i sent an email on August 13th. I never get a reply. I wait until the end of the month, and the date passes of my year of waiting for the commissions. I still do not have a reply. I send another email on September 2nd. Overall, I have nothing awful to say about this artist! They are nice, but they have issues with communication and following through on dates. I do like the pieces that I got, but I just wish i had all of them after over a year of waiting. I would still be willing to wait if they reached out to me at all and I didn't have to be the one to always reach out.

Oct. 8th, 2011 at 3:21 AM shestah WHO: Donryu of FA / Catboyd of DA / Donovan WHERE: The agreement actually took place in person at the art institute of atlanta. WHAT: It was for a heavy duty trade on a pretty large scale. A poster sized painting of a scene from his novel. It was Digital. We agreed in the beginning of the winter quarter of 2006, roughly mid January. We had both agreed upon a large exchange. He was going to do two of my characters full color in traditional media, while I was doing a scene from his novel roughly 30" x 40" 400 dpi. An image that I would have charged $200 for if it were a commission. I completed my end in July of 2006.took a little over 40hrs. This was his response: http://img40.imageshack.us/img40/8607/approvalcomments.png Over the next few years, I would ask him about his end every now and then, but he was always having a really hard time with life, or something really big was going on. I felt bad asking, so I let it go for a while. In 2009 I believe, my friends who were present when we initially made the deal to trade started urging me to contact him about it. So at the FWA convention, I asked him again. Life seemed to have gotten a bit worse for him. My friend Kelly thought he was just giving me the brush off again, since he was there and had all his art supplies with him. So we decided that we would give him a poke about it the next day. When we came by his table, he was busy coloring commissions for people. I was going to go back, since I get really nervous very easily, and he wasn't acknowledging us anyway, but Kelly greeted him and started talking with him about it. I felt bad that life wasn't treating him well, since I've been there myself. So when I looked at the art he was doing, I asked if maybe he would just do me one of the badges he was working on instead of the actual trade. I figured this would make life easier for him. He said sure. So I left it at that. I left a few reminders on his DA page during the next year, but no response. The next year, or the year after that (I seriously can't remember if it was 2010 or 2011) I went to his table and asked him about it again. This time, he said he was busy traveling conventions, and said he would not have access to anything but pencil and pen. So I would have to wait. My friend, now agitated with me for waiting so long, urged me to say something more. I brought up the fact that it had been many years, and he sort of went very quiet. It felt really awkward, so I wished him well and went back to my own table again... While at my table, a few artists told me he had no intention of doing any art in exchange for the painting I did. I told them that Donovan promised to do at least something this year. They all had a good laugh at my expense, then told me I should charge him as if it were a commission. I didn't take this seriously at first. Eight months later, after just watching him visit my page every once in a long while, I sent him this note: http://img262.imageshack.us/img262/4103/notetocatboyd.png his Response: http://img11.imageshack.us/img11/1672/catboydresponse1.png It felt like every other time I talked to him, and this time, I sort of felt like he really was trying to blow me off again. So I responded with a bit more force, something I have never done. http://img3.imageshack.us/img3/4850/shayresponse2.png And my friends were right, because that note got me blocked from responding to him. I can no longer send him notes on DA at this point. But he still responded to me. http://img545.imageshack.us/img545/1080/catboydrespond3.png That was a blow. I probably shouldn't have kept at him in my second note, but I'm feeling really frustrated. After sharing the notes with the friends who were there during all the times I tried to talk to him, I ended up sending him a note on another website called FA in order to respond to him. Because there is really nothing more frustrating than someone calling you a liar then blocking your ability to respond. http://img442.imageshack.us/img442/4621/finalnote.png I sort of feel bad for my last note to him, since I wrote that while I was upset. I know that's just the worst thing you can do online, and I wish I hadn't done it. I really need to better control my frustration. I assume this will be our last correspondence, since I am blocked from commenting on his pages. As I stated in my note, I have just added him to my list of unpaid commissioners. If my notes were really out there and rude, please let me know, it was never my intention, since as far as I knew, we were friends. I guess I really just have to look at this as a loss. I'm not trying to say he is a bad person, or ruin his life in any way by posting this. I just want to post my experience. It's been very difficult, and I hope it doesn't happen to anyone else. I just received another note from Donovan after he had come across this page. http://img802.imageshack.us/img802/2074/donovanreplynew.png This is the badge/Icon he linked me: http://img710.imageshack.us/img710/3198/unled2hr.png I appreciate the effort, but he blocked me without asking for a ref of one of my characters, and has gotten it wrong. The name is also unfortunately wrong :C and, it seems to be digital... He is calling it a badge, but it is just one of the icons he is offering on FA. http://www.furaffinity.net/view/6570479 All considering, I am actually just thankful for a much nicer reply and the unblock My reply: http://img805.imageshack.us/img805/5136/myreplyagain.png I hope my reply was not overly rude :C This is ongoing at the moment. Also, I would like to once again make sure that no one bothers him or notes him regarding this issue. I really frown upon harassment of any kind.

Jul. 31st, 2011 at 9:00 PM nightfell WHO: Baroo/Doctori-Lightning WHERE: http://www.furaffinity.net/user/doctori-lightning/ http://myfur.net/profile/Baroo PROOF: http://i146.photobucket.com/albums/r279/nightfell/Art Micellaneous/Baroo_ABpost.jpg?t=1312159399 http://i146.photobucket.com/albums/r279/nightfell/Art Micellaneous/BarooFA_ABpost.jpg?t=1312159437 EXPLAIN: After putting down non-refundable deposit on a fursuit head commission, Baroo can't decide if he wants to proceed with the order or not. He has cancelled and un-cancelled with me multiple times during this entire transaction and finally sent me a note saying I was " not being slightest bit understanding about this. If you are going to make me wait almost a year for a fursuit head then at least lower the final price or purchase materials to show you are serious about providing your client with the most satisfying service as soon as you are able to." I'm honestly baffled and very disappointed that this had to happen. I've done hundreds of art commissions and over 10 suit commissions never had anyone lash out so negatively. The MyFur message and FA note screen caps pretty much explain the entire situation, but it gets a little messy/hard to read since there are a lot of one-liners. May12- I was first contacted by Baroo on MyFur for a fursuit head commission. I provide a quote after being given a reference sheet May 26- I receive a 20% deposit of $90 via PayPal and confirm that he has been scheduled for October 2011 completion in time for Halloween. July11-Baroo contacts me that he might have another head commission opportunity for a cheaper price and asks if the deposit is refundable. I tell him unfortunately not but to let me know of his final decision before the end of the week so I can reschedule my Fall 2011 work queue if needed. July 13- Baroo officially backs out of the commission and asks for a refund, despite the fact I had already informed him that the deposit was non-refundable. However I told him I was willing to work out an art/fursuit part exchange that totaled $90. He expresses interest and asks for a list of prices which I give him a link for. I take him off the work queue and schedule in another commissioner who wanted fursuit parts from me. July 14- Baroo changes his mind and decides to get the head commission but wants to pay “ just pay very VERY slowly”. I tell him no problem, I can reschedule him for January 2012 which works well for his budget and since I only deliver completed suits when they have been paid in full. July 14- Same day, Baroo sends me a My Fur message asking how much I charged for handpaws and for illustration art combos. I’m rather confused at this point since he cancelled with me, wanted the commission again, and now wants to go through with the trade/exchange? I roll with it and tell him to choose what he wants and I’ll give him confirm the price. July 25- Baroo sends me a FA note saying he wants the fursuit head commission. I tell him fine, but I have to rescind the exception I made regarding the art/fursuit for deposit trade if he decides to cancel with me again. July 27- Baroo contacts me regarding a conbadge commission. This is somewhat not relevant to the A_B post, since the transaction took place with no problem and the art was delivered. July 30- Baroo asks if the commission can be done earlier if he pays me more money. I remind him that Oct is already taken and if his financial situation hasn’t changed, I didn’t suggest changing the Jan 2012 deadline. July 31- I get this note. I recap the situation and inform him to reconsider what his note means and request for him to be patient. He sends me this response and an hour later he says he sends another note saying he still wants the fursuit head. In my reply, I tell him that I did not want to do business with him and will be refunding his $90 deposit and posting on A_B. Fellow artists, please be careful when dealing with this individual.

Hi all! Oh boy I've been wondering if I should even make a post or not. My experience with this artist is a little different but the outcome is the same; didn't receive anything back. This was my FIRST time commissioning Luna as someone showed me her work and I thought "wow that's cute!!". Maybe I should preface by saying I've commissioned a handful of people before and usually I don't ask for updates, as you'll see in the screenshots below with why I'm mentioning this part. I've always been fairly patient but then again.. I've gotten the artwork back in a timely matter in my opinion. This is 2 years in the works. This was also before I saw her massive queue. Again, I've been that artist, too, with the line up.. Alright, moving on.. She's promoted her commissions on FA as open as well as posting completed pieces. Seeing as she had many options to choose from I was stuck debating what exactly.. Found out she did pixels ($30 at this time) that's where I got interested. Cute, figured my character would look nice in her pixel style! Soooo left a comment, got a reply, shot a note, got a response and paid that invoice! Cool, awesome, sit back and just wait. Again, I didn't know about her Trello page and I thought she was actively posting new content during this time. Which, she was sure, but it was varied pieces.. Discovering her Trello I was for sure on the queue!.. Little shocked over the size, too, can't lie. Then a year passes, I noticed I was moved to her refund list. HUH.. but for whatever reason it took me some time to confront her about it. I was (now I consider it) foolishly waiting for her to contact me about the refund. Then I see she's promoting pixels again and that's when I decided to DM her. My first message didn't reach her immediately... Dang, nevermind. I wish I kept the screenshot I took of her Trello where I found out I was put on the Refund List, along with many others. As of now I am not on that list. I wasn't happy being put on a refund list under assumption I didn't want anything anymore. Felt that was a little unprofessional, especially since I wasn't informed. (Maybe I too am at blame for not contacting for an update?) Regardless. . . I think no matter the time frame of something you should notify your clients about it. As a fellow artist I am understanding when it comes to mental health as I'm that person, too.. But the radio silence was definitely bugging me at this point. This was January 2020, now.. No response. Patient, but a busy person time slipped me as well.. Eagerly waiting any response. Again, no response. I sent this email a month after I saw her post on Twitter about personal problems. I just find it odd timing that around this time (March email) she vanished off all her social medias. Only to resurface with a screenshot from not even HERSELF but another Twitter user saying how she's taken time away from all socials, again, due to personal issues. I'm just big bummed! Oh well. More waiting.

I had initially commissioned the artist with high hopes, due to previous commissions being finished within a rate of a couple weeks to a couple of months. When I had commissioned, there were no official terms of service, but as far I was concerned, I would able to refund with no issues if I ran into problems. However, since the terms have updated, the artist claims I am ineligible for a refund despite me waiting a year for my art with no signs of progress. This is how the chat/commission started out. The artist shows examples to me. The character shown in the screenshot is her own. In addition, she has shown me more examples. So far, so good. Seems very charismatic to begin with! I was very excited about my commission. More about this charisma later. Still maintains charisma, even states she feels bad about the delay. I am a very forgiving person, so I had decided to continue waiting a bit longer. I was not in too big of a hurry for the commission to be completed. Here I notice there wasn't as much of a friendly vibe as I had gotten with the artist before which made me a little concerned, like as if the artist was stressed. In addition, hasn't been as responsive to me. I figured it was appropriate to file a dispute at this point because friends have been suggesting it to me. I tried to be understanding, and I waited 24 hours for a response on whether or not the artist was going to follow through with my commission. Read but no response, so I just decided to listen to my friends and file the claim. Unfortunately, PayPal has a strict 180 day rule so I was ineligible for a refund, yet the artist was still notified and blew up on me. I tried to explain as professionally as I could for my actions and why I think my dispute was reasonable. Shown is the queue posted before the Terms of Service, in which I am listed. Also shown is the Terms of Service that were created after I had purchased my commission. In the second screenshot, you can see the update states "It will apply to all future commissions." This makes my commission exempt, in theory. And shown in the third screenshot above are the terms the artist created in terms of refunds. Although it is stated that refunds are not given after payments are made, that if a commission has not been started a refund could be discussed. My commission was never started and yet, my request for one was rejected right away. I showed the artist the terms they had created and the artist had decided I will not receive my commission, I will be black listed, and I will not receive a refund. I am not the only one who has been waiting on a commission from this artist, but I have decided that these business practices were sketchy.

Jul. 30th, 2012 at 1:19 AM magicalxsalami WHO: TesxaCoyote on Furaffnity; sneak-theif on Deviantart WHERE: www.furaffinity.net/user/tesxacoyote ; http://sneak-thief.deviantart.com/ WHEN: Today, 7/30/12, around 10:45 pm. Cut because it's long. ( Collapse ) PROOF and EXPLAINATION: So today, 7/29/2012, I (Jack.) went into a livestream hosted by TesxaCoyote on Furaffinity, sneak-thief on DeviantArt, with the promise of mini chibis for $7. Now I thought they were adorable so I totally wanted one. So I asked to be on the list, everything was cool, and when it was my turn I linked the character I wanted. It happened to be this character here, owned by my friend Metz: http://i47.tinypic.com/vwzsdy.jpg Tesxa accepted, drew the character and then asked for my payment which I gladly gave because the artwork was quite beautiful and cute. Then she posted it on her account: http://i50.tinypic.com/2qa7l7n.png I commented on it before I went to save it to my computer and what do I find when I save it? http://i50.tinypic.com/24wgffm.png For some odd reason she found it necessary to title the file "Fuck you this design is awful." Which is not only incredibly immature and rude, but it begs me to ask the question WHY do the commission in the first place if you hate the character? She could've easily just refused to do it. I was still in the livestream at that point, and I said : "did you really hate the design that much? >_>" To which she replied: "OH IT BURNED MY EYES." I left before I could snag a screenshot of that interaction because I was so upset. It wasn't until after that a friend recommended I had done it and suggested I post on Artists Beware. And then the owner of the character, Metz, commented on the submission (beneath my first comment that I put before I saw the file name): http://i46.tinypic.com/2j851x.png and got an immature and rude response in return: http://i45.tinypic.com/dytzxi.png After that she did not communicate with either Metz or I. She could've easily told me that she did not like the character design and that would've been the end of that. I would've picked another character, or left. Instead she had to take a snide, sneaky path that left me, and others, feeling very hurt and upset and made her look bad. And to top that off she did not apologize for her rude behavior. Not a single "sorry" was said. She simply brushed it off like it was not a big deal. Very rude, and highly unprofessional.