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Situation: I ordered a custom suit from Lemonbrat in late 2018. With the understanding that the suit would be paid off 3 months prior to July, as I needed to suit to be finished and shipped in time for Eurofurence (leaving 12 August 2019). The terms of service changed somewhere in Febuary or March when I actually paid off the suit. Initial Deposit: https://images2.imgbox.com/3f/d1/LIZAfgSE_o.jpg Final Payment: https://images2.imgbox.com/89/8c/s9pQ3s2C_o.png Assurances on Finish Time: https://images2.imgbox.com/2a/50/9gHwLCC3_o.png They changed the refund policy from (cost of materials and labour will be taken from refund, and at our descretion) to (no payments are refundable) They changed there creation time from 2-3 months after complete payment, to 3-4 months for people who pay upfront. They also changed the deposit terms. I can't remember what the original percentage was, but it changed to 100% payment before construction. The person dealing with my suit told me that I was bound to the old TOS since I paid off the suit before the changes were made. From the time of being paid off I have had nothing but issues. Communication was extremely bad right from the start. I had to go out of my way to contact them every week or two to get any information. The suit was supposed to have started construction 3 months prior to July, and didn't start construction until the last few days of June. Giving them around 30 days to start a suit, a suit I had assumed they had already started. That was a shock. Image: Re-confirming a July finish: https://images2.imgbox.com/b9/d3/qhIVTi77_o.jpg I didn't recieve any progress update images until mid-july, the date the suit was supposed to ship. twice after that, I got assurances the suit would be finished and shipped by the 'end of the week', twice I was told this, and twice the deadline was missed, making three missed deadlines. My fursuit head was made into a mouse head, it had to be completely redone. My tail was made short and curly, and I was told that it was exactly the same as my reference image. When I pointed out that it wasnt - and therefore not what I asked for, they said, "Oh, but this is right for your suit - trust us." I pressed again, that it was not what I asked for an they eventually redid it. To my horror, they had made it supersized to the point that it would need carried. Even though I asked them to keep it long and skinny, and anotomically correct. Several extras have been added to the suit (against my wishes) to try and compensate me because they realised they messed up. They added airbrushing, they're bumping up the shipping to Express International, and now they made a oversized tail (something I didn't pay for or want) They're completely designing the suit they way the *think* it should look and not what I asked for, and its more than just a "style" thing. Tail (first attempt) https://images2.imgbox.com/90/17/Pa3F9l6Q_o.jpg Tail (second attempt) https://images2.imgbox.com/84/2c/iYrvQ5KF_o.jpg Fursuit references: https://images2.imgbox.com/e1/13/sFGrxjpO_o.jpg https://images2.imgbox.com/5c/b1/GSVYWuhI_o.jpg https://images2.imgbox.com/03/ea/izTVbu2S_o.png 1 out of 4 fursuit reference that was sent has not been posted here due to it being NSFW I get the feeling the person dealing with my suit is new. By his own admission, he had to pass on the fursuit head to a head artist to have it completely redone. They also said that a whole team is working on my suit to try and get it done on time, this is not a good sign. I have over 40 emails from Lemonbrat from my back and forths with them since December of 2018. I've uploaded some of those emails but seeing as there are so many, I'm gonna limit what I've uploaded, if anyone needs anything specific will be happy to add it later. Other images: https://images2.imgbox.com/3c/16/AoO5elCV_o.jpg (Tail argument) https://images2.imgbox.com/05/52/5NevIVAT_o.jpg (Tail argument) Other proof: Update: They've sent pictures of the suit. Update: 08.03.19 The suit has been repaired, and is now en route to the client. The email confirming shipping is being withheld to protect the client's privacy. Update: 08.09.19 Hi there, quick update. The suit arrived, with the ears fixed. Not sure how they did it, as I assumed they weren't going to. The suit is snug and fits neatly, and although I am excited and happy to have it there were a few issues: Minor Issues: - No care instructions -No instructions on how to fit cushions into the digigrade legs properly or how to put on. (a lot of trial and error to get it right) Serious Issues: -The suit arrived with fur stuck in the zipper, and the zip had been driven over and beyond the jam (I managed to fix it with some gentle tugging to release the fur from the middle of the zip but it was really worrying) -The zip is extremely tempromental and sticks. It requires two people to suit up and out. Almost got stuck inside trying it on (wanted to make sure it fit because of the issues previous) -The tail is detachable, and attaches with a belt loop on the rear of the suit. (this is something that kind of gripes me as it breaks the magic, but there's not much I can do about it. They claim it was the 'only' way to fix the horrible bulge they had on the rear of the suit, and it's still there, it's just less noticeable. Other points -They included the repairs with the cost of fixing there mistakes. I asked them to put the value of the materials only on the customs form for cheaper import fees. They bumped the price up to 600$ I suspect they included the price of used materials for the repairs to their own mistakes, I didn't like this, but I shrugged it off, as I didn't want to argue with them anymore. (A few friends have expressed that they feel the price is a bit hefty but I have no knowledge of these things so please don't take my word as fact here) Overall, I'm happy with the suit, I still have a few gripes about it, and clearly it was a fight to get it "this good" and it's still not perfect. I'm not trying to be a 'nightmare' customer, I just expect professionalism from a "big name" in the fursuit making community. A suit arriving with fur jammed, and run over with a zipper, no care instructions, and no instructions on how to actually use the "large cushions" they provided to pad out the legs is a little sloppy in my oppinoun. And then there's the issues that was listed on my beware previously. I feel they only went so far with there repairs to save their own reputation, had I not made the beware and kept pressure on them to fix the mistakes I don't know what the suit would look like, they initially refused outright to do any further repairs after the head recarve. If they did bump up the price of the material cost, simply for shipping purposes as a payback for all the repairs they did, I find that a little petty. All in all, I've decided not to go to Lemonbrat for anything again, and a lot of people have given me there support on this without asking, saying they won't even buy things from there stalls anymore. I appreciate all the support the AB team and the people who read my posts and twitter have given me. And if you chose not support Lemonbrat, that is your choice, but I wouldn't blame you. All the best, Camaro.

So initially I commissioned them in April for a head base to be finished. It needed a nose, eyes, ears, and fur. We moved to telegram from here on and that’s when problems began to arise. They didn’t contact me at all until June when I asked about ventilation Bc of my health issues. I had to initiate the conversation. She promised me Tomu would be done in time for megaplex since she had since April. And it was a Premade base. Little did I know I was a ‘weekend’ project. Which I wasn’t told until I looked at their Trello. I began to text more frequently since, as you can see, I got little to no communication until July. And they hadn’t done a thing. This was when I realized Tomu would not be done. And I would have to wait. So eventually I decided to ask about a refund. Little did I know their financial issues were of their own doing. They used my commission money for non-commission related things. So In the span of 4 months all she had for me was a nose. They told me they didn’t even have the fur for my fursuit. Which I don’t understand as I paid them in April and this is in August. So where did my money go? I got rather upset when I saw her posting about me. So I finally set my foot down. After six months of torturous waiting and run around. I They began to ‘warn’ people about me. And that’s when I blocked and moved on when I got my money back. I got $700 out of the $800 I paid. Anyway we came to somewhat of an agreement. Until I finally began reading people who are to this day still awaiting refunds. Years of waiting. So I did a chargeback.

I had contacted this seller before and expressed an interest in getting a fursuit from them. I first contacted them on furaffinity. They were very excited to work with me and were looking for furs before I had ever officially decided to buy. On December 31st 2015 I had finally placed the order and sent the down payment. Jump to July 23rd, 2016 My suit is "done" I would like to make it VERY clear that I did not start this note, this was not a reply to a note of mine. They told me the suit is done 100% on their own with no prompting. After this note they went silent. There were many comments on their furaffinty shout section asking where they were. I was also wondering. I went and explored and found their facebook to contact them. I was told that they had lost their passwords for all of their sites. All of them. I hadn't only contacted facebook, I found their Instagram and twitter as well. Facebook was the only place I was answered. November 24th - 26th, 2016 I asked if the suit would be done by June 2017 Still November 2017: suit is done, just needs eyes. January 2017 I ask for signs of life They did send an image in January 2017 After I got the picture I asked about feet being made (I was unaware that I wasn't buying feet, this wasn't made clear at time of purchase.) In January 2017: "full partial, including feet, will be done by BLFC 2017 (June) April 4th, 2017 I received a note on furaffinity saying Moose is "almost finished" and will be shipped in a week. Please see above, in 2016, where they said Moose was done and Nov. 2017 when the suit would be done in a week. June 2017 BLFC promised due date They responded to nothing. I'm just fretting over getting this suit after chasing them across multiple accounts and am afraid they're trying to hide from me again. We eventually decide 2 would be better for both of us, instead of noon. I eventually got the suit.... But without the feet. June 30th, 2017. At this point I'm still missing feet... and they're offering a full body suit. I'm very wary. So I ask how much just the fur would be (I figure I could get literally anyone else to make the body) They promise all the fur + the feet I was then ignored again December 19th, 2017 I filed a paypal dispute, which they ultimately ignored, causing paypal to side with me and refund me for the fur. December 20th 2017 January 29th, 2018 February 6th, 2018 They claim twitter lost a message, maybe it did. Here's what I saw on MY end Whether or not twitter actually lost the messages or they just didn't send them, I don't know for sure. March 12th 2018 The feet arrive! In...the wrong... colors.... The fur for the tail, hands and head are all really desaturated brown. The feet are RED brown The suit The suit is well made and followed the ref pretty closely! The feet were the wrong shades of brown compared to the rest of the suit (was refunded) and her horns were almost nonexistent (I made my own horns and added them myself). original head horns I added They're perfectly nice people and the suit is adorable and well made but they have a big problem with deadlines and lying. Their biggest problem was account dodging and ignoring me entirely. They would just disappear from all accounts. They'd claim they lost passwords on all their accounts but they'd magically find them all later. They'd make promises they never kept and lied about finishing things that wouldn't actually be finished for another year or more after. The lying is the most startling because when they claimed the suit was entirely finished (more than a year before it actually was) it was unprompted. They noted me on their own to lie to me about it being finished.

Quote request sent on December 1st, 2015. Artist/Fursuit Maker, Stormy, Replied March 22nd, 2016 with final price broken down for each part. First payment sent via PayPal and received by Stormy on March 23rd, 2016. Payments completed via PayPal. Final payment completed on September 15th, 2016 . Work was delayed on June 11th, 2016 due to an animal with an illness. Her entire queue received a message with estimated completion dates on April 26th, 2016, which was supposed to be the upcoming Anthrocon. Work was again delayed on October 6th, 2016 due to a wedding. Contact was requested on January 18th, 2017 and a response was sent from Stormy to me on January 19th, 2017. Update on her personal life was sent to her clients [including myself] on January 20th, 2017. In this email she put what she has done on each project in order of what is done and where everyone is in her queue. Mine, Soleil, had not been casted. On April 13th, 2017 we all received an email saying she is selling premades for completion in July 2017. She also noted Soleil will be completed by the end of April 2017. Email was sent to her clients to join an Angels Nest Fursuits telegram chat on April 23rd, 2017, with the link provided. Shortly after it sent, it no longer worked. I emailed her on July 19th, 2017 to see a WIP or any progress to see if materials had even been purchased. I received a reply the same day, stating she is still working on her first two clients, and working on purchasing/replenishing materials. On July 20th, 2017, I sent Stormy a formal request for a full refund as she had broken her own ToS which I was respectful and professional. The same day, she sent me a reply. She stopped replying to my emails, so I contacted her on Instagram on August 21st, 2017, since I noticed she was active. She claimed she was “warned” about me and was very unprofessional in a lengthy conversation via chat on Instagram. Explanation in depth: In an effort to gain some understanding, I attempted to fix the issue by contacting her regularly to keep with updates, yet she refused to work with me at all. Once I noticed a pattern of similar life updates, but not any fursuit or art related updates, and the removal of her Trello and the Telegram chat, I grew increasingly concerned. I also noticed how she had posted she would be making premades to sell at Anthrocon and MFF. I also grew increasingly concerned since she told us all about her declining mental health and physical health, but after a time of over one year, nothing had changed. I tried to reach out to her as a friend and client but was later met with hostility as I emailed her regularly. I also noticed she obtained two new dogs after her puppy had passed away. I sent her my deepest condolences and gave her time to heal. She also posted on her Instagram how she will now dedicate her time to making a dog training channel on YouTube. After I saw this post, I was very upset. She has clients who have paid her a lot of money to work on custom fursuits/partials. In a series of messages via Instagram, she said some very hateful words and I never once went into all caps, never once did I throw an insult nor a curse word. I even praised her for taking care of herself. Yet all I was met with was hatred and insults and swearing. Since that day, not much has been done and I have not heard a peep. As far as we know, no one has received anything from Stormy/Angels Nest Fursuits. I am both shocked and gravely concerned for all parties involved.

Tank (the owner of JuicySuits) and I originally started talking about my fursuit commission on January 10, 2018, with a quote of $2,300 for the fursuit and a deadline of July 4, 2018 (Anthrocon). https://i.imgur.com/WU14QwD.jpg I made the full payment on January 30, 2018, with progress on the suit starting in March. https://i.imgur.com/5uNF9Rp.jpg Tank told me there was a digital sculpt underway, but I never received any screenshots or proof of this. https://i.imgur.com/azGafKb.jpg Duct Tape Dummy was requested on March 25, and she received it on April 2. https://i.imgur.com/4DoJqcQ.jpg My first and only work in progress picture I received was sent on June 10. It was the buckram painting for the eyes. https://i.imgur.com/TxsHLm5.jpg On July 3 – the day before Anthrocon and the deadline – I find out via Twitter that Tank will not be attending the convention. I have to bring up the elephant in the room about the unfinished suit and she apologizes, but confirms that it will not be done in time. https://i.imgur.com/rcEGhZ1.jpg We make a rough deadline of 1-2 months from that point in time, for pickup. That would put the deadline at August or September. https://i.imgur.com/6CObsH5.jpg I hear nothing from her until September 11, when I am informed that not only has no additional work been started on my suit, but that I’ve been actually bumped back in the queue. Please note, my original deadline was two months earlier, and she’s putting other people ahead of me. https://i.imgur.com/aOUO6Ax.jpg I request a refund on September 11 because I am uncomfortable with the two missed deadlines and lack of communication. On September 20, Tank promises to send me every payment made by the person replacing my spot in the queue. https://i.imgur.com/cCfCkQe.jpg On October 9, Tank tells me that she can’t pay me because the new commissioner has missed their payments. However, she offers to take out a loan to pay me back in full ASAP. https://i.imgur.com/g4SFAls.jpg Tank tells me that her loan is almost paid off on November 9, which means she should be able to get a new loan and pay me back soon. https://i.imgur.com/Uld9Tjw.jpg On December 18, I demand progress on the refund. She replies on December 19, telling me that she should be able to pay off her loan soon, but she can get money together for some payment before the end of the month. https://i.imgur.com/SqOVshU.jpg January 1 hits, and Tank tells me the loan is paid off and she can get a new loan to refund me, though it will take three days to process. https://i.imgur.com/v6SYS14.jpg On January 11, she writes me a message, saying that her new loan was declined, and she will not be able to refund me in one large sum. I agree to payment plans of $200 biweekly, as I feel like there’s not much more I can do, and she promises that the first payment will come through on January 18. https://i.imgur.com/oTCAiHQ.jpg It's January 18, and I’ve heard nothing from her. I messaged her, asking for an update, but received no response. I have tried giving her multiple deadlines, either for the suit or a refund, all of which she has missed over the timeframe of a year. At this point, I just want my money back as soon as possible.

zaulankris Jan. 2nd, 2012 12:45 am (local) 1. Foxer 2. http://www.furaffinity.net/user/foxer 3. August-December 2011 4. He was one of my first fursuit customers and he was a really sweet guy to work with. Prompt with communications and payment, incredibly patient and understanding when I had trouble finding the right kind of fur, the right size shoes, etc. I made this for him :3 http://www.furaffinity.net/view/6971704/ *edit for year change, derp Edited at 2012-01-02 12:49 am (local) latiro Jan. 2nd, 2012 01:13 am (local) 1. Tete 2. http://www.furaffinity.net/user/tete/ 3. pic completed on Dec. 19 4. I adore her artwork and so I jumped in to get a chibi commission from her. She's awesome to work with and is very friendly to responses http://www.furaffinity.net/view/7063127/ latiro Jan. 2nd, 2012 01:14 am (local) oh derp I realized I already made this review about her creamatian Jan. 2nd, 2012 01:16 am (local) 1. Kesame/Sullivan 2. sullivan.deviantart.com 3. Late november 2011 4. Lovely artwork, quick turn around and very prompt response to notes latiro Jan. 2nd, 2012 01:17 am (local) 1. Lingrimm 2. http://www.furaffinity.net/user/lingrimm 3. pic completed on Dec. 13 4. I've always adore their works. At first, I didn't have the chance to commission them as they only accept Alertpay, but when they announced that they're accepting payments through PayPal (due to Alertpay problems), I finally got the chance to commission them! They did a terrific job with my commission and are very pleasant to talk to http://www.furaffinity.net/view/7027733/ korsetkoat Jan. 2nd, 2012 06:23 am (local) 1. Helical 2. FA dA y!g 3. Three days ago. 4. I've commissioned helical several times in the past, and this is just one of many wonderful transactions. I can definitely say without a doubt that hel is a complete pleasure to work with. The piece I got was perfect, even though I didn't have a ref to go off of, only a description. Helical has a unique style that I just love. Unless illness or something like that gets in the way of things, turn-around is within a few days. I'm sure this will not be the last time I commission them. zackfig Jan. 2nd, 2012 10:07 am (local) 1. Kuakness 2. http://kuakness.deviantart.com/ 3. About a month ago 4. The art is reasonably priced, with a reasonably fast turnaround, and with a rather unique style: http://kuakness.deviantart.com/art/Sailor-Kat-272509581 ; http://kuakness.deviantart.com/art/Puppy-love-253473870 punkspacewafers Jan. 2nd, 2012 11:41 am (local) Soulren 1. Soulren 2. http://soulren.deviantart.com/ 3. About a month or two ago, and right now 4. I commissioned a custom pony seen here: http://soulren.deviantart.com/gallery/#/d4ga2qf Soulren kept me updated the entire way through, sent me WIP shots of every step, and the pony was finished within a week or so. I've currently commissioned them for two more and they are sending me WIP photos and keeping me updated with the status the entire time. They are overall very friendly and fantastic at what they do, and the communication is a dream. maractus Jan. 2nd, 2012 05:19 pm (local) 1) Inuamaru 2) http://www.furaffinity.net/user/inuamaru 3) ~September 4) I was hesitant to do a trade for one of my hats, because that hasn't really worked out before, but they really pulled through. She did this piece for the trade: http://www.furaffinity.net/full/6351366/ which was way more than I had expected, plus she got it done very quickly. She's a great artist and deserves way more attention than she gets! houndofloki Jan. 4th, 2012 07:05 pm (local) 1.) Pocketwolverine/Del 2.) www.furaffinity.net/user/pocketwolverine 3.) I've bought a few icons from her, and 1 full commission. 4.) Del's art is *amazing* (adorably cute and stylish) and she really does a good job of capturing the characters she draws. Turnaround time has always been pretty fast for me, and the full commission I bought I was given frequent updates and in-progress shots. I thoroughly recommend commissioning her; she's awesome! Pics (All SFW) http://www.furaffinity.net/view/7014611/ http://www.furaffinity.net/view/6988729/ http://www.furaffinity.net/view/7002502/ http://www.furaffinity.net/view/6906086/ shukivengeance Jan. 5th, 2012 04:57 pm (local) Seconding Del forever! She did this wonderful sketch for me in livestream http://www.furaffinity.net/view/7141702 latiro Jan. 11th, 2012 06:31 pm (local) thirding her! She made three themed icons for me and they're terrific! houndofloki Jan. 4th, 2012 07:08 pm (local) 1.) Rikkitz 2.) www.furaffinity.net/user/rikkitz 3.) About two months ago - turnaround time on the drawing was about 3 weeks. 4.) Fast turnaround, very friendly, and fair prices. And the picture I got from her was *awesome* :D Very emotive, smooth, and interesting! Plus, it's real-media and she was quick to send out the original to me. It's even more beautiful in person then it is in the scan. Highly recommended! Picture (SFW) http://www.furaffinity.net/view/7061572/ torikonero Jan. 7th, 2012 05:25 pm (local) Bix707 1. Bix707 2. http://www.furaffinity.net/user/bix707/ 3. October - December, 2011 4. I contacted Bix707 about a commission of 7 cats, due to be a Christmas present. She worked quickly and produced a beautiful image that I was able to easily print and frame. She was a joy to work with, always prompt with e-mails and updates. I would love to work with her again! Low-quality version of the commission: http://img846.imageshack.us/img846/8872/kaif.jpg timelapsedecay Jan. 11th, 2012 05:16 pm (local) 1. Fetalstar 2. http://www.furaffinity.net/user/fetalstar/ 3. I've done business with her multiple times. The time between initial contact and completed image was never more than a month no matter how swamped she was. 4. She has always been friendly, polite, and patient with my requests. Every note I ever sent was sent a speedy and satisfying reply. She sent me sketches and kept in contact. She completed my commissions quickly and so far has drawn exactly what I asked for down to the smallest detail. She's not even that expensive! My first thought when it comes to great artists to work with is Fetalstar. latiro Jan. 11th, 2012 06:32 pm (local) seconding Fetalstar forever timelapsedecay Jan. 11th, 2012 05:25 pm (local) 1. Orangebluez 2. http://www.furaffinity.net/user/orangebluez 3. March 2011-November 2011 4. Orangebluez contacted me regarding a sale I was having to raise money for Spring Break. He ordered two hi-res detailed images from me. I don't remember the exact amount, but something like $70 was the total. He paid $200 knowing I needed that much for the trip. He didn't ask for anything beyond the two images for that much. I worked hard to make these two images the most elaborate and detailed I'd ever done, but it took me a LONG time to finish them both. In that time, Orangebluez was patient and never nagged me about them, was polite, helpful during any edits, made no demands of me, and really made the effort to work with me through our business, even though it took so long. Definitely a good customer :] latiro Jan. 11th, 2012 06:36 pm (local) SpazzyKoneko 1. SpazzyKoneko 2. http://www.furaffinity.net/user/spazzykoneko 3. last night 4. she was offering some commissions via Livestream, so I hopped in there and purchased one. She did a fantastic job on my commission and has a fast turn around http://www.furaffinity.net/view/7196023/ latiro Jan. 20th, 2012 12:24 am (local) SheBeast 1. SheBeast 2. http://www.furaffinity.net/user/shebeast/ 3. from Jan. 14 to Jan 19 4. fast turnaround; nice quality art; pleasant to talk to http://www.furaffinity.net/view/7249248/

Back in March 2016 i commissoned Mitha for a full digitigrade lynx fursuit. I paid 50% upfront, 1250$ with paypal. Suit should be finished january 2017. I never wanted to post a beware like this and it took me about an year to make this decision but i don't want to waste more time on this person. I have always been polite, tried to be patient and helpfull to resolve this issue as you will see but i got nothing but worries, anger and lies! Mitha please just sent this money back i want to be done with this and you finally, get back to me again and stop running away from your mistakes! FA note about claiming the slot Payment poof I contacted her several times but didn’t get real updates for my suit, sadly i’m not able to provide the full conversations since this ist he only chat that is completly gone but i made a few screenshots at the time i got the messages because i was really excited about getting a fursuit. I asked about the timeframe to get my suit before and i sent secondlife screenshoots of the character design, i think,we talked from time to time but nothing related to my suit i asked about her jaw sculpting and showed her a suithead i build meanwhile. Before my paypal protection ended she messaged me to send my DTD including shoes i should buy for the feetpaws. I did and was waiting again until she noted me that she got my DTD, that it was well made and my body would be the next she is working on. A couple of weeks later she contacted me on FA, because of the pawpads and nose color of my suit, she said skype is not working, could have been around my birthday within the first 2 weeks of november because i had been on holiday at this time. After this i tried again to get in touch with her on skype but i got no reply. We decided to keep in touch in telegram from now. I asked about any updates, she told me she is sorry that she is slow with this an that she is behind, my suit would be finished 2-3 month later. I was ok with that at this time, early december 2016. Since she was answering i didn't worry about getting nothing... I asked again for updates in febuary 2017 without a reply, in march i asked again because she posted some stuff on Twitter, i might have gotten wrong, but i still didn‘t get any info about my suit. I started to get afraid to get nothing from her since she didn't reply and was posting this on twitter. After she told me pretty rough that i should contact her on twitter i noted in the end of april because she didn’t got back to me. Got no reply so i tried again in may with what i am thinking about all this and got a reply a couple of days later. She told me about the situation and agreed to a full refund on 04.05.217. This wasn't an easy thing to me i really liked her stuff and i don't wanted to get her in trouble i offerd a payment plan even. I was waiting abou 2 month without any contact, refund or info about the timeframe of the paymentplan i contacted her again first time without a reply, about a week later she answered. Her excuse was the gender thing on twitter she did. And there was no refund but silence again, i contacted her several time before i got a reply. I suggested a paymentplan again with rates and dates... Since she wasn't pretty activ on twitter during this time i asked her where to find her now. I was sending my bankstuff to her emailadress and several emails where i asked her about the refund but i didn't get a reply so i started to get back on her on twitter. Sadly i can't provide screenshots of this emails they are gone out of the sent objects because its too long ago ? For sure i didn't get emails on the other email adress too because she never send them ? She got back to me with excuses she had to make and save this money first, wait who was stating on twitter that is is always easy to refund 2k? Mitha! There was silence after this for 3 weeks, then she got back to me with blablabla excuses and of course she lost our whole conversation and memory about what happened before... Of course she wasn't able to show me a thing but wanted to send a refund again, but suprise she didn't and suddelny the paypal option was gone too. At this point i opened up a etsy shop with an offer for her to buyout to refund me but she ignored this option and me, i sent another message 5 days later and provided the info again but nothing happened. Weeks later she noted me she is able to do the banktransfer now and offerd a free mask to me but guess what, i got nothing xD She got back to me again with excuses, i offerd the esty thing again and got ignored, then i asked for the otter partial instead of money but it was gone. a few weeks later she announced that she is closing up her shop and that there will be no more premades. I worried about our agreement to choose one of the upcoming premades because she said she won't do premades anymore and asked her about. I explained why i wanted the partial instead of money and that i take money when there are no more partials available and she agreed again and wanted to get back to me when she is able to afford the refund. She really got back to me but again i got nothing ? After this i haven't heard from her until i commented below her actual IG posts where she was trying to sell a fullsuit and a head, she blocked me after our conversation in IG and i'm still waiting for my refund.

latiro Dec. 1st, 2011 12:06 pm (local) WhiteMantis once again, praising her 1. WhiteMantis 2. http://www.furaffinity.net/user/whitemantis/ 3. pic completed 11/27 4. the sketch page came out nicely, though it took her a while to complete it http://www.furaffinity.net/view/6949719/ latiro Dec. 1st, 2011 12:12 pm (local) VeraMundis 1. VeraMundis 2. http://www.furaffinity.net/user/veramundis/ 3. pic completed on 11/14 4. even though it took them a while to complete it, the pic is fantastic and looks almost like a sculpture http://www.furaffinity.net/view/6857863/ killercacti Dec. 1st, 2011 12:13 pm (local) pensive 1. Name of the person/company you recommend: Pensive/P3nsive/Andy 2. Link to their website or art page: http://www.furaffinity.net/user/pensive/ 3. I commissioned her on November 27th. Badge was completed two days later! 4. Link to artwork: http://www.furaffinity.net/view/6938238 I posted a journal asking for a couple quick badge commissions. Pensive responded saying she could do a badge for me. I paid her that day and the badge was done just a couple days later! I was super impressed by her speed and the quality of work given the short time frame. :) mrst4nkr Dec. 1st, 2011 12:17 pm (local) Artist: Snowhawk 1. Snowhawk 2. http://www.furaffinity.net/user/snowhawk/ 3. I've bought several pixel ponies from her recently, but her turn around time is usually less than a week. 4. The price, for once thing, is really out of this world for what you get. The turn-around is quick. She offers a join.me where you can watch her work on your artwork. http://www.furaffinity.net/view/6809828/ http://www.furaffinity.net/view/6885890/ I think I've bought 6 from her, so far. Every transaction is smooth, and pretty much awesome. :) Highly recommend! skulldog Dec. 1st, 2011 12:42 pm (local) 1. Painteddog 2. http://www.furaffinity.net/user/painteddog/ 3. 2 months ago, + Current commission awaiting mailing. 4. PD opened for 'pudgie charms' and I jumped in, received excellent communication from step one, and photos of the final necklace within the same week. Sculpt was above and beyond what I expected, very thrilled with it. Photo: http://www.furaffinity.net/view/6635931/ Second commission is for a two character Globe style ornament, once again, communication is toptier, friendly and was shown WIP shots along the way. I can't wait to get this one in the mail soon. Anyone looking for 3D art, give her a look, prices are very fair, and you can't beat the turnaround/communication. toxicfossils Dec. 1st, 2011 05:01 pm (local) Seconding PaintedDog, I too got a pudgie charm from her and communication and progress was fantastic, as is the outcome! duster Dec. 1st, 2011 07:12 pm (local) Third Painteddog. My mother commissioned her a while back and was very happy with the results and communication. hollso Dec. 1st, 2011 12:53 pm (local) Sigil 1. Sigil 2. http://www.furaffinity.net/user/sigil/ 3. Stream sketch, 11th or 12th Nov, completed that evening! 4. I caught one of Sigil's streams and commissioned her for some rudey-nudey art. Communication was obviously very prompt and I love the final piece! She's a star! tech_rex Dec. 1st, 2011 01:31 pm (local) Re: Sigil Seconding Sigil! thistlewolf Dec. 1st, 2011 12:55 pm (local) Bassclarineko 1. Bassclarineko 2. http://www.furaffinity.net/user/bassclarineko/ 3. Pic streamed and completed on 11/29/11. 4. He's just starting out with commissions, but his professionalism, approachability, and quality of work are wonderful, especially for someone new to the business. He streamed my picture live, asking for feedback several times, describing the music he was playing for inspiration, and providing a generally friendly and receptive atmosphere to his viewers. The base price for his first commissions is unbelievable, as well (I couldn't bring myself to not give him more). Full color, full body Livestream pic. Edited at 2011-12-01 01:26 pm (local) thistlewolf Dec. 1st, 2011 01:12 pm (local) Disidi / Gasmask 1. Disidi / Gasmask 2. http://www.furaffinity.net/user/gasmask 3. late September 2011 to mid November 2011 4. Disidi has gorgeous art and a great sense of customer service. Though I consider her a friend, she treated me with the same professionalism / businesslike air as any other customer (a boon IMO!). She's also extremely honest about wait times as well as being very open about progress and providing a more than fair amount of WIPs. Not to mention the final product is astounding. Full color, full body one character. thistlewolf Dec. 1st, 2011 01:25 pm (local) Lingrimm 1. Lingrimm 2. http://www.furaffinity.net/user/lingrimm/ 3. late October to late November 4. Lingrimm provide amazing communication (especially considering a language barrier!) and product. They consistently produce lovely color and characterization and are extremely approachable and prompt in their responses. Full color, two character bust. celestinaketzia Dec. 1st, 2011 03:12 pm (local) Re: Lingrimm Seconding Lingrimm. I LOVE my commissions from them. http://www.furaffinity.net/view/6876896 http://www.furaffinity.net/view/6640262/ latiro Dec. 18th, 2011 05:40 pm (local) Re: Lingrimm thirding http://www.furaffinity.net/view/7027733/ skittlewolf Dec. 1st, 2011 04:44 pm (local) Taasla/Necro 1. Taasla/Necro 2. http://www.furaffinity.net/user/taasla / http://www.furaffinity.net/user/necro 3. ~1 month (Commissioned end of October, received end of November) 4. Extremely friendly, kept me up to date on everything going on, including delays. Very fast once the commission was started and very prompt e-mail responses. http://www.furaffinity.net/view/6925839 (Warning: Gore) celestinaketzia Dec. 1st, 2011 11:13 pm (local) Re: Taasla/Necro <3 Thank you, Skittle. I am so flattered. anarchicq Dec. 1st, 2011 04:46 pm (local) DripRat (NSFW) 1. Name of the person/company you recommend. DripRat 2. Link to their website or art page. http://www.furaffinity.net/user/driprat, http://pholph.com, his webcomic JACK which is very NSFW. 3. Approximate time period of when you did business with them. Began a month ago, concluded 9 days ago. 4. Details (Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!) DripRat was doing 20 dollar commissions just to make ends meet and I had a little bit of disposable income so I ordered an image of my interpretation of Anubis. He accepted and I was added to his queue. I got to watch him work on it on Livestream and he was in constant communication. While waiting in his queue my laptop power cord died so I emailed him to let him know I might not be around and my payment might be late. Luckily the stars aligned and I got a new cord before the commission was complete. My commission: http://www.furaffinity.net/view/6896398 squirrelly_kaku Dec. 1st, 2011 05:01 pm (local) Artist: Mosa 1. Mosa 2. http://www.furaffinity.net/user/mosa 3. Around September/October 4. Commissioned Mosa for an inked picture of one of my characters. She's always been fast and easy to work with, and really knows how to bring my ideas to life! Highly recommend! Link to picture: http://www.furaffinity.net/view/6597930/ (NSFW) scottmale24 Dec. 8th, 2011 04:20 pm (local) Re: Artist: Mosa Seconded like, a thousand million times. chainerprime Dec. 1st, 2011 05:38 pm (local) 1. Tanginello 2. http://www.furaffinity.net/user/tanginello/ 3. 6 months ago 4. I asked for this picture. http://www.furaffinity.net/view/5836008/ and it was completed within a week or two after payment, which I thought was a very good price for the amount of detail and multiple characters. She was very polite in the e-mail that were exchanged. duster Dec. 1st, 2011 07:16 pm (local) Novelteeth/Ciderfox 1. Novelteeth (Ciderfox on LJ) 2. http://www.furaffinity.net/user/novelteeth/ 3. Two weeks ago 4. This was the first thing I ever commissioned with USD and I'm more than happy with the result. I commissioned a bug-eye icon (see my icon) and despite the offbeat request (including the tarantula) she did a wonderful job and made it super cute! Very fast and friendly, would for sure recommend her. scenceable Dec. 1st, 2011 07:30 pm (local) 1. R. Wake/ Sovae/ Indigo-ocean 2. http://indigo-ocean.deviantart.com/ 3. June 2011 4. I commissioned a sculpture from them. Not only is she an amazing sculptor, but is really friendly, worked on my commission quickly, and was professional throughout. The sculpture arrived with a cracked tail and she handled the issue really well. Highly, HIGHLY recommend if you are looking for a sculpture. She also sells blank resin casts for pretty cheap. scenceable Dec. 1st, 2011 07:33 pm (local) 1. Magweno/ Carn-Dearg 2. http://carn-dearg.deviantart.com/ or http://www.magweno.com/ 3. Earlier this year, and again this month 4. I commissioned an art doll from her a few months ago. Everything went so well. She had great communication throughout, showed me WIP photos, and was super friendly. The doll was very very well made and exactly what I asked for. I commissioned her again recently, I don't have the doll in hand yet but so far the transaction has been perfect. She currently has a long waiting list but I'd very much recommend either trying to get a commission or purchasing a doll from her on ebay or etsy in the future. (Deleted comment) (re: Gravewalker) stormslegacy Dec. 2nd, 2011 11:37 pm (local) Re: Gravewalker I've had awesome experience with Gravewalker as well, made this icon for me ^_^ lackoflollies Dec. 1st, 2011 07:40 pm (local) 1. Pac 2. http://www.furaffinity.net/user/pac/ http://pac.qrow.com/commissions/ 3. Nov-26 4. I noticed she was open for commissions, and went to her website and e-mailed her for a basic $10 icon. She replied within 24 hours, which I paid, and 48 hours later I see this in my inbox: http://www.furaffinity.net/view/6946897 . I basically squealed out-loud when I saw it. She went above and beyond what I expected, and did exactly what I asked for. The backround is beautiful and she captured my character in a beautiful way, and I am definitely coming back to commission her again, for likely something much more then $10. theflamecrow Dec. 1st, 2011 09:08 pm (local) 1. GraveRobber/CuddlyDeadKitten 2. http://www.furaffinity.net/user/graverobber/ 3. Last week? XD 4. http://www.furaffinity.net/view/6927315 NSFW, well worth the monies I paid. :D Good communication and friendly. summerlioness Dec. 1st, 2011 09:35 pm (local) Artist:Paint 1. Paint 2. Their FA page where I found them: http://www.furaffinity.net/user/paint/ 3. November 25-26 4. I commissioned a $5 grab bag slot they were offering among their black Friday sales and pretty much the next day got my art fast and it was totally worth every dollar! They seem very friendly and I will definitely be getting art in the future from her :3 (NSFW:Nudity) http://www.furaffinity.net/view/6925158/ skirtandzy Dec. 1st, 2011 11:50 pm (local) Reaux 1. Reaux 2. http://www.furaffinity.net/user/reaux 3. Starting at the beginning of this year, through tonight 4. I've made the joke that if furry art were like Fursquare, Reaux would be the mayor of my badge box. I first met her at one of the local events, and proceeded to watch her on FA. I really liked her work, so I decided to commission her. I can not say that I am anything short of impressed. She has a great turn-over rate, is wonderful to work with, and very agreeable pricing. She also preformed some minor fursuit work, namely the eyes, which I am also very happy with. Work: Standard badge: http://www.furaffinity.net/view/5165351/ Fursuit badge: http://www.furaffinity.net/view/5862121/ AC Theme Badge: http://www.furaffinity.net/view/5946932/ flarveon Dec. 2nd, 2011 03:57 am (local) 1. FireFeathers 2. www.furaffinity.net/user/firefeathers 3. Dangly badges! I ordered 30/11, and got previews today (2/12) - http://i71.photobucket.com/albums/i141/Raydart/flarveon-poppy.png - http://i71.photobucket.com/albums/i141/Raydart/Flarveon-akemi.png 4. Only paid $15 and $17 + postage. I expected it to take up to a month, but they said only a week or so, and 3 days later, I got the proofs to check over! While this commission is not completed, I have been told to expect the finished product the next day <3 starcharmer Dec. 2nd, 2011 06:09 pm (local) 1. R_Jinx1 2. http://www.furaffinity.net/user/rjinx1/ 3. Ongoing. He first commissioned me around a month ago [Oct 28th, this commission was completed] and has since commissioned a second picture [in sketch stage] and purchased a character from me. 4. Jinx is prompt with payment and to give feedback. He's super polite, super generous and definitely values the artist and artwork highly. He's always been respectful and just...made me feel really good when I completed that first commission, he was so happy with it. :) It's made me want to go above and beyond in my work with him. If he ever approaches you for a commission, you'll have a good time. Absolutely no complaints. clockworkshadow Dec. 5th, 2011 03:51 am (local) Seconding R_Jinx1 he's an absolutely wonderful commissioner. cremate Dec. 6th, 2011 11:41 pm (local) thirding this. I've had a wonderful time working with rjinx1 copper_curls Dec. 3rd, 2011 02:57 am (local) TAASLA celestinaketzia Taasla on FurAffinity http://www.furaffinity.net/view/5568562/ (April 2011) http://www.furaffinity.net/view/6717661/ (October 2011) - NSFW http://www.furaffinity.net/view/6800753/ (November 2011) - NSFW Taasla was the very first artist I commissioned work from - the first piece in the list, and as I was quite nervous and new to the whole process, she was patient, explained her business process and why and in general made my first experience of receiving paid-for art a thoroughly painless experience. I'm also happy to say that the subsequent pieces I've commissioned from her have been an equally delightful experience. The second piece is a prime example of where she applied her experience as an artist to achieve the feeling I wanted for a piece; she took the rather generic pose idea I had and turned it into something much, much more than I had envisoned. I recommend her highly! sigilgoat Dec. 3rd, 2011 10:52 pm (local) PeachesMcGee 1. PeachesMcGee 2. http://www.furaffinity.net/user/peachesmcgee/ 3. I believe it was about a month from purchase to completion 4. Peaches worked with what I gave her and gave me a product I was super happy with! Her stuff is very unique and beautiful and I am so satisfied with what I got! G rated! - http://www.furaffinity.net/view/6970408/ copper_curls Dec. 4th, 2011 01:59 pm (local) Demona Demona on FurAffinity Rhiannon reference sheet, NSFW Sh'sthress shaded sketch, NSFW The reference sheet was about three weeks from payment to completion, and Demona kept me informed at every stage of the work, showing me sketch, then lines, then colours for review and approval. The sketch was a join.me stream commission and she was kind enough to let me pay the day after she did it. I'm so pleased with how she handled both my characters, and the strongest recommendation I can give her is that I very much want her to do a reference sheet for my lizard-girl as well, and have booked a spot in her February commission list. iciewolf Dec. 4th, 2011 03:41 pm (local) CatInYourCloset/Caticus 1. CatInYorCloset/ Caticus 2.https://www.furaffinity.net/user/catinyourcloset/ 3. November 14th 4.https://www.furaffinity.net/view/6773730, https://www.furaffinity.net/view/6719922/ She is super awesome and so amazingly sweet. She has a pretty big fanbase now but I thought she'd deserved a little more attention because she has been so nice to me over the past year(s)? She is even holding a raffle for 10 free icon commissions! She is just honestly great all around, she even made a tutorial to help me with using oekaki. Go show her some love for Christmas and maybe get a commission or two. :D inkstainedrat Dec. 6th, 2011 07:22 pm (local) 1. Coonkun 2. http://www.furaffinity.net/user/coonkun 3. August to Dec 1 4. http://www.furaffinity.net/view/6962912 Coonkun wasn't really taking commissions at the time, but I think he made an exception because it was a gift to celebrate my graduation from basic training. My husband gave him a couple pictures to work with, and Coonkun provided a piece that FAR exceeded all expectations. He warned us about his busy schedule ahead of time and maintained excellent communication throughout. He always had progress updates and was readily available the entire time. He was quick to make edits, and worked very hard to ensure the details were all correct. In short, he was a dream to work with. spartanwerewolf Dec. 9th, 2011 06:00 am (local) Excess-o I'm so late, but: 1: Excess-o on FA 2: http://www.furaffinity.net/user/excess-0/ 3: Sept 28-Oct21 and again in November. 4: http://www.furaffinity.net/full/6713726/ Pinged her at the end of Sept for a portrait of my badger character (my first time as a commissioner), and she exceeded all my expectations. She was friendly, responsive, and does amazing work, particularly if you like creepy/unsettling/gory work (I do). Her portraits (I'm using the one she did for me as my icon) are like $5, which is a stupendous price for the high quality you receive. I've already commissioned another portrait, and plan on getting a larger commission at sometime in the new year. Edited at 2011-12-09 06:01 am (local) pouncewhisper Dec. 10th, 2011 12:09 am (local) Iceheartt 1. Iceheartt 2. http://www.furaffinity.net/user/iceheartt/ 3. Ive done business with him a lot of different times so it's hard to choose one. He's become my go-to artist 4.Iceheartt has always been very prompt and VERY polite and customer oriented. He does his best to make sure you're 100 percent happy with what he does. As I said I've gotten several pieces done by him. A few of them are http://www.furaffinity.net/view/6907227 http://www.furaffinity.net/view/6886014 http://www.furaffinity.net/view/6885989 latiro Dec. 19th, 2011 08:06 pm (local) Tete 1. Tete 2. http://www.furaffinity.net/user/tete/ 3. pic completed on 12/19 4. very professional; pleasant to work with; makes great art http://www.furaffinity.net/view/7063127/

Dec. 10th, 2011 at 2:09 PM pagan_foxcat The following was mostly written by Jaitsu on behalf of both of us. I'll put my own blurb at the bottom: "WHO: Vani/Vanimute/VanillaKitsune WHERE: http://www.furaffinity.net/user/vani WHAT: Was supposed to be a traditional art commission, in the style of http://www.furaffinity.net/view/4014996/ , for $65, split between myself ( Jaitsu / http://www.furaffinity.net/user/jaitsu ) and Neopagan ( http://www.furaffinity.net/user/neopagan ). WHEN: The commission was agreed upon and paid for at Anthrocon 2010 (so, mid-late June, 24th/25th?) July 27th she started posting journals going on about her life situations delaying commissions ( http://www.furaffinity.net/journal/1586921/ ). Since she seemed aware that she had commissions waiting, including ours, we waited to prod her with emails. When she finally replied, she said she'd have the commission done by JUNE, or give us a refund. We agreed. It's now long, long past June, and we've received neither, and she's no longer reading notes or responding to emails. (Her twitter's still pretty active, though, so you can't say she doesn't have internet access) PROOF: http://dl.dropbox.com/u/18095502/paganvaniemails.png EXPLAIN: See "when" for most explanation. We paid for the commission at AC '10, then gave her plenty of time to work on it... then she started putting up dramajournals, so we felt sorry for her and waited a while longer. She kept putting up journals pointing out that she was aware that there were commissions waiting, including specifically mentioning ours, so we continued to wait, until finally, we got impatient. Neo noted and emailed her again, and FINALLY got a response, offering to do our commission (now upgraded to digital) by June, or give us a refund. As of October 4th, we've received neither, and the last several notes we've sent her haven't even been read." Now, this has been sitting in my email ready to post here since mid October, but I've been hesitant to do so, maybe even a little guilty. I know what it's like to have real life throw bricks at you and the tons of other artists I commission know that I try to work with them and give them a lot of leeway(and tip frequently!) But, enough is enough. I've commissioned and had a full fursuit complete in a lot less time. After emailing her failed (which is apparently the BEST way to get in contact with her), I left her a note on FA which by it's bright yellow color has not been read since mid October, and it is now December. Due to the extensive list of people and any lack of reasonable progress on ANY of them, I'm sure there are many more people who are a little tired of waiting over a year for a simple piece of artwork that they paid good money for( http://dl.dropbox.com/u/18011580/don%27t%20take%20out%20of%20here/todolist.png ), I'm just the first to post about it here. A year and a half and nothing at all, infact, lost contact yet still twittering away? She doesn't seem like the dickish sort, but irresponsible is irresponsible. For those of you who would think me foolish for getting a commish from someone with that long a lineup, I actually didn't know the artist well and the first exposure to them was the dealer's den at AC 2010. It was only after I got home did I see the huge to-do list. What's worse, is that she started offering commissions for more money in between this and had friends pay her way to AC 2011 apparently.. ? I don't know if/when she is going to resurface. But if she does I want people to know her work ethic beforehand so they don't get into the same situation.

WHO: West, Westfalen. WHERE: Furaffinity, Inkbunny, Livestream WHAT: A chemisty / Periodic Table icon. WHEN: November 22, 2011 - November 26, 2011 PROOF: Paypal receipt (with West's real name hidden) - http://img42.imageshack.us/img42/269/reklawiconproofreceipt.png EXPLAIN: This really is nothing major, and in the end I'm just posting it as a warning to the community. On November 22 I commissioned West to do one of the Periodic Table icons he was advertising so heavily in places like FA and Teenycom. Communication went alright, and then suddenly last night (November 26) I'm noted about some chat logs that showed up on a public livestream while West was working on my icon. I'm putting it behind a cut because long chat log is long and has lots of crude and pretty offensive language. The bolded parts are done by me to highlight the more important bits. 9:57 PM: westfalen: because, for fucking fuck's sake, I've already done like, two of these, and this is fuckface number three to have the same goddamn character design 9:57 PM: westfalen: because it's soooo original 9:57 PM: westfalen: jesus fucking cockfucking christ 9:58 PM: westfalen: if this keeps up I am seriously just going to lay down line white lines of mockitude until these fucker snort them up and love it 9:58 PM: Defenbaugh: Wassup 9:58 PM: Defenbaugh: Besides wolf rascism ? 9:58 PM: Defenbaugh: err speciesism 9:58 PM: westfalen: I feel sorry for the mothers of these pathetic man-children for the shame they must feel for having borne these sad space-wasting wastes of space into the world 9:59 PM: westfalen: fuck you, generic grey fox with long black generic hair 9:59 PM: westfalen: fuckkkkkk 9:59 PM: westfalen: youuuuu 9:59 PM: RedApeGuy: Yikes!: lol 9:59 PM: westfalen: *pants* 9:59 PM: LinkinArt: haha 9:59 PM: westfalen: sorry. I go into rages sometimes. 9:59 PM: Defenbaugh: Must be a guy thing? ? 9:59 PM: westfalen: hi, Linkin! welcome to the stream! 10:00 PM: LinkinArt: thanks ? 10:00 PM: bostitch: livestream needs a screencap option: ? 10:00 PM: westfalen: it's people like this that are slowly making me hate the fandom 10:00 PM: Defenbaugh: Which? 10:00 PM: westfalen: this grey fox black-haired boring fucker right here 10:00 PM: RedApeGuy: People who's characters all look like copies of each other 10:00 PM: Defenbaugh: snicker 10:00 PM: LinkinArt: Hair on furries gets annoying 10:00 PM: westfalen: hate them so much 10:01 PM: Kardi: I like hair, when done well. ? 10:01 PM: westfalen: hate 10:01 PM: Defenbaugh: Well Im a blakc wolf.. no hair.. 10:01 PM: bostitch: But they are all beautiful and unique snowflakes! 10:01 PM: bostitch: Bwahahaha 10:01 PM: Defenbaugh: ..> 10:01 PM: Defenbaugh: >.> -cries- 10:01 PM: westfalen: it's like, jesus christ, assfucker, I bet you wear a fursuit and then dress up like Sephiroth when you go to cons, you fatfaced ugly bogfuck 10:01 PM: Kardi: But I do say... there we go. XD Then again, there's a whoole lotta blond haired blue eyed people. ? 10:01 PM: Defenbaugh: West has Rabies... 10:02 PM: Kardi: West is in the gee-my-cold-medicine is trumping me tonight mood. ? 10:02 PM: RedApeGuy: When I was thinking of my character, I thought, I can make a character that looks like me or one that takes elements of animals I like 10:02 PM: Defenbaugh: -gets the rifle- 10:02 PM: RedApeGuy: The thing about an animal that looks like me is that it would have to be a skinny red fox.: And there are like 1929209812903 of those 10:02 PM: Defenbaugh: AHAHAHAHAHAHA 10:02 PM: Kardi: *sniff* It's okay, pa,. I'll do it, he's my dog... 10:02 PM: Defenbaugh: -dies laughing- 10:03 PM: LinkinArt: haha 10:03 PM: westfalen: THATS WHAT I THINK OF YOUR LAMEASS CHARACTER, REKLAW 10:03 PM: RedApeGuy: Oh my god, I just looked up at the screen 10:03 PM: RedApeGuy: hahahahaha 10:03 PM: westfalen: I HOPE YOU LOSE YOUR SCROTUM IN THE WAR 10:03 PM: RedApeGuy: I was wondering why everyone was dying 10:03 PM: westfalen: *pants* 10:03 PM: Defenbaugh: -gives West some oxygen- 10:03 PM: Kardi: *eyes it* Sadly, I don't think THAT icon is allowed on FA. 10:03 PM: LinkinArt: I'm choking here dammit 10:03 PM: westfalen: sorry. Kinda losing my shit here tonite. 10:03 PM: Defenbaugh: Used to be 10:04 PM: westfalen: actually, you know what 10:04 PM: westfalen: watch me pull the dickest move imaginable .10:05 PM: Defenbaugh: LOl did you just copy paste one of the other wolves? 10:06 PM: Defenbaugh: You are heartless 10:06 PM: bostitch: man that was awesome ? 10:06 PM: Defenbaugh: Someone will notice 10:06 PM: Defenbaugh: and SAY OMG TRACER! 10:06 PM: Kardi: I notice... I think West is just being a smartass tonight. ? 10:06 PM: Defenbaugh: Apparently 10:06 PM: westfalen: I totally did that 10:06 PM: LinkinArt: Haha tracer of his own work 10:06 PM: westfalen: traced my own work, yep 10:06 PM: Defenbaugh: I endorse smartassedness 10:07 PM: RedApeGuy: Hahah, I wonder if anyone'll notice 10:07 PM: Defenbaugh: I wonder if I could get West to draw boobs in this mood 10:07 PM: westfalen: unimaginative shitfucking cockschlepping assmongering slapcunt 10:10 PM: RedApeGuy: Hopefully no more grey colored black haired wolves. 10:11 PM: Defenbaugh: How about black greyhaired colored wolves? 10:11 PM: RedApeGuy: What.... I... don't get it. 10:11 PM: Defenbaugh: Blakc wolves, with greyheadhair ? 10:12 PM: westfalen: let's rant shamelessly about BLACK WOLVES 10:12 PM: westfalen: WHO THE FUCK DO THEY THINK THEY ARE 10:12 PM: Defenbaugh: NOOOOO 10:12 PM: westfalen: BEING BLACK ALL THE TIME 10:12 PM: westfalen: AND WOLFY 10:12 PM: westfalen: AND BLACK WOLFING LIKE SOME KINDA BLACK WOLF 10:12 PM: Defenbaugh: -represents- 10:13 PM: LinkinArt: Is that racist against black wolves? 10:13 PM: westfalen: totally speciesist 10:13 PM: Defenbaugh: I got a little white wolf in me, and its squirming. 10:13 PM: Defenbaugh: -drum hits- 10:13 PM: RedApeGuy: =P 10:13 PM: westfalen: I think there's a cream for that, Deef. 10:13 PM: Defenbaugh: ? 10:14 PM: Defenbaugh: "I coul dbe more crass but Im scared of West 10:15 PM: westfalen: hahahha 10:15 PM: Grafsburg: Oh wow. 10:15 PM: westfalen: where the hell is Enydimon 10:15 PM: westfalen: I need to thank him profusely 10:15 PM: westfalen: for not shoving his character's bare junk in my face the second I click that link 10:16 PM: Defenbaugh: lul 10:16 PM: bostitch: Is that a maple leaf? 10:16 PM: westfalen: screw that, I'm going to email him and thank him profusely 10:16 PM: westfalen: that's totally a maple leaf 10:16 PM: Defenbaugh: Treasure trail 10:16 PM: Grafsburg: I actually kind of thought you were a decent artist West. But really? Re-using old art for something someone paid for? 10:16 PM: Grafsburg: That's pretty cold. 10:17 PM: westfalen: Grafs, you're a nice kid, but I know where you live 10:17 PM: Defenbaugh: lol 10:17 PM: Grafsburg: Yeah yeah yeah. 10:17 PM: Grafsburg: Whatever. 10:17 PM: Grafsburg: Hope you don't mind them finding out about this by the way. 10:18 PM: westfalen: go nuts, kid. I hope being a shameless tattle tale makes you feel better about yourself. Some timestamps are missing because these are bits and pieces of others' chatlogs. 10:18 PM: Earwig: haha what the fuck tacky shit am I hearing 10:18 PM: Grafsburg: Shameless? 10:18 PM: westfalen: what the, holy shit. ANOTHER GREY WOLF WITH BLACK HAIR 10:18 PM: westfalen: I'M GOING TO FUCKING VOMIT, SRSLY 10:19 PM: Defenbaugh: -pats West- ? 10:19 PM: Defenbaugh: With a gotee 10:19 PM: westfalen: who the fuck do I have to stab to make the hurting stop Earwig: Cil try to have some tact, it's not charming. Some people have doofy characters but you're going to hurt your reputation by being snotty/insulting westfalen: whoa, Sare! where'd you come from? Earwig: Internet westfalen: arite. So, whaddya want me to do, Sare? 10:19 PM: Earwig: S'fine to bitch but keeping it in IM etc is best. 10:20 PM: westfalen: s'what I'm doing 10:20 PM: Earwig: Ranting is something we all gotta do, but this is in a public stream where your customers/fans see it 10:21 PM: westfalen: oh right, difference between public stream and IM, gotcha 10:21 PM: Earwig: They're giving you money so returning a level of respect back to them is the right thing to do 10:21 PM: westfalen: fine, fine. I'll return his five dollars. 10:21 PM: Earwig: Sometimes it's hard as hell, but on something like a basic aesthetic choice it's crappy 10:21 PM: Earwig: I'd ask him first, since I'm not the customer 10:21 PM: Earwig: It's just personal opinion 10:22 PM: westfalen: I hope one day I meet this guy in person 10:22 PM: Earwig: Who? 10:22 PM: westfalen: so I can tell him personally how I feel 10:22 PM: westfalen: EXACTLY 10:22 PM: Earwig: Are you talking about the customer you're working for? 10:22 PM: Defenbaugh: I think West is givign them the money back. 10:22 PM: Earwig: But who is she giving money back to? Because the customer's not complaining so far as I know, so he doesn't want a refund I'd assume 10:23 PM: westfalen: so wait, what 10:23 PM: Earwig: I'm just giving my 2 cents re: business tact 10:23 PM: westfalen: are you friggin serious 10:23 PM: westfalen: you come in here just to lecture me? 10:23 PM: Defenbaugh: -whistles and wanders that a way- Its uncomfortable i here. 10:23 PM: Earwig: I sure did 10:23 PM: westfalen: I'll tolerate lecturing from my manager because I pay her, but srsly Sare, aren't you being hella presumptuous? 10:24 PM: westfalen: jesus! After I did you goddamn favour! 10:24 PM: Earwig: What favour? 10:24 PM: Earwig: The donation for the kitten? 10:24 PM: Earwig: That was amazingly kind of you 10:24 PM: westfalen: you'll stick up from stranger mcstrangeface and not for me? 10:24 PM: Kardi: Then here, have my lecture here in channel. ? You need to put it down tonight. 10:24 PM: Earwig: This is a different situation 10:24 PM: Kardi: I never EVER lecture you in public.. EVER. 10:24 PM: westfalen: christ in a hammock! 10:24 PM: Kardi: Sigh... 10:25 PM: Earwig: presumption is when I don't know information and I just assume shit, which yeah I never do. But I saw how you're acting and it's definitely not presumptuous to say you're being rude and tactless. 10:25 PM: Earwig: And like I said I totally understand the ranting thing, I do it too 10:25 PM: Earwig: But I do it in private and I try to be fair 10:25 PM: Earwig: If these people were being shitheads to you I could understand it but it's not their fault they have similar designs back to back 10:25 PM: Kardi: You are so hopped up on cold meds you're snarly and grumpy and just in a mood and a quarter. ? 10:26 PM: westfalen: actually no, I'm not on cold meds right now 10:26 PM: westfalen: clear as a goddamn bell 10:26 PM: Earwig: Insulting them because of a very simple aesthetic choice in a place they can see it is just really... I dunno. I'm honestly surprised 10:26 PM: Kardi: ... well, then, you're in a mood and quarter. And also, I hope the kitten's doing okay. ? 10:26 PM: westfalen: hahaha oh my god I can't believe I'm hearing this 10:26 PM: Earwig: Yep, kitten is in a really nice place now and taken care of well 10:26 PM: Kardi: Cool. ❤️ That makes me happy. ? 10:27 PM: Earwig: I dunno why you're talking like this in a public place. It's your own noose you're tying, that's fine. I can't tell you how to run your business or how to portray yourself online 10:27 PM: westfalen: look, you two girls have fun talking kittens, ok, I'm sure you both have great cat stories to exchange 10:27 PM: Earwig: Are you drunk? 10:27 PM: Earwig: Like is this how you normally act? I'm just trying to be chill and explain what the hell you sound like 10:27 PM: westfalen: I apologize for all present for having to put up with this bullshit, I'm outtski, kids. Peace on earth. So basically: West is tired of getting nothing but grey foxes with black hair to do icons of, and expresses this by making personal attacks against me and throwing personal insults at me as a person over a simple character design, in a public chat where absolutely anyone could see it. He even goes so far as to copy and paste another commissioner's icon to make minor edits to for mine with the intention of passing it off as fully-custom work like all of his other icons and just getting my character out of the way. My icon, next to the icon West copied from: http://img842.imageshack.us/img842/4103/reklawiconprooficons.jpg He took the icon he made for Escafanatic421, copied and pasted it, and made really minor edits to the character: Eyebrows, muzzle marking, and the clothing's removed. He also moved "my" character further out of the frame to try to make it either less obvious, or so he could do less work on it, or both. I'm not impressed. When he gets called out for doing it so publicly, he proceeds to throw a fit and then leaves the channel. To be fair, I did receive the full refund as shown in the receipt I linked- The message that came with it was a simple "I don't think I can do your character right now, sorry!" I haven't received any sort of apology from West for his behavior, but I think it's because he thinks I don't know what was said about me in the livestream. While the personal attacks and this sort of behavior don't bother me too much, I'm posting this for anybody who may be considering commissioning West to beware of personal attacks and less than professional behavior if your characters happen to go against their idea of 'imaginative' character design. --Edited the post to fix spacing, it was showing up as a weird block of text for me. Hopefully that's better! Update: 11/28/2011 After just happening to run into West on livestream, I have severe doubts that this will ever be resolved. No copy-pasting to be had. I recorded every snide remark with Fraps. http://youtu.be/SVtAx9Hdz2w And Kathy had no idea this was going on, so leave her alone. Please.

Nov. 9th, 2011 at 7:14 PM seaweed_fma WHO: Tailbiteryena WHERE: This is the link to the head she was offering: http://fursuitauctions.livejournal.com/2218735.html WHAT: Fursuit head and tail, an Oshawott like character. WHEN: The "auction" began and ended on October 24th, 2011. PROOF: http://fursuitauctions.livejournal.com/2218735.html (same link as above) that is the post where she offered the head. I was the first one to take her up on the offer, so she closed the auction. That link included a post I made almost a week ago asking about a tracking number. I have sent her several private messages over LJ and have not gotten anything back. Some screenshots: That was the first message I sent them the first night they offered the head This is the one response I had from them and my response with my address (blocked out of course) Three messages I sent, 2 weeks ago, 1 week ago, and then tonight, trying to get some information on the head. The paypal screen that shows that I sent the 70 bucks, 50 for the head and tail and 20 for shipping (which I thought was way too much but I wasn't about to argue too much about it) EXPLAIN: Honestly there isn't too much to say. I spoke with the person the night that they offered the head, but I have not heard from them afterwards. I know they said that they were moving and that was why they wanted to money that night, so I sent them the money that night, because they wanted to send it before they moved. This is the first time I have posted here, so I hope that everything is correct here. I am not here to badmouth this person, I just want my head that I paid for, that is all...

Oct. 28th, 2011 at 9:34 AM nnoitorah This is further to my advice post here: http://artists-beware.livejournal.com/530250.html WHO: Bambiboo3 / Happy Tails WHERE: http://www.furaffinity.net/user/bambiboo3/ WHAT: Premade fursuit head and tail, as seen here: http://www.furbuy.com/auctions/1026446.html WHEN: Auction ended on 12th October 2011. PROOF: Here's a screencap of my communications with Bambiboo3 from winning the auction. A little explanation first though: I do not live in the USA. I had asked Bambiboo3 prior to bidding if she would ship internationally and she said no. Thus I asked if she would ship this to my very good friend of many years who lives in NC, she agreed, and I placed a bid. My intention from there was to either take a trip over soon and collect the partial or arrange for it to be delivered myself, either way, I made clear to Bambiboo3 that the final part of the delivery would be entirely my responsibility. This isn't really relevant to the beware at all but it might clear up any confusion. Here are photos of the package: NB: anything linking to address details has been edited out, as has Bambiboo3's surname as I have not seen this posted publicly. EXPLAIN: On October 12th I won Bambiboo3's auction for a premade fursuit head and tail over on Furbuy. I emailed her asking for a quote on shipping, which she told me would be $35, for a total of $435. I Paypal'd over $435. She replies to me stating that: "you forgot to add the paypal charges so it came in $17.27 short. If you dont mind sending that last bit that would be great" I was a little taken aback as nowhere on the auction had it mentioned a Paypal fee, and I knew this to be against Paypal rules. I also was taken aback that it was implied I'd "forgotten" it, as if I should have known to add this, or she'd told me to add it. I replied to her stating as much and her response was basically that she asked for $435, but that's not what she ended up with after the fee - thus I should make up the rest. At this point I admit my communications (seen above) got a little irate and not as well phrased as they could have been, I was feeling unwell at the time and was not expecting these difficulties. I asked a number of friends online what I should do (I really did want the head and she was saying she'd relist it) or whether it was fair, to which they said it was not. One of them told me it was against Furbuy policy so I contacted them too, asking about that. They responded that it was definitely not acceptable, and thus I replied telling Bambiboo3 so, and she decided to drop the charge. So some days pass and the head arrives with my friend on October 26th. She immediately contacts me by IM to let me know and unpacks it to check everything is in order. The head, I am told, is just fine and is nice quality. She did say to me though, "how much did you say you paid for shipping again?"...to which I replied $35. She advised me it was stickered with $10.74 and a 70 cent Delivery Confirmation - making my bill over $20 higher than the actual shipping cost. I was also told it was packaged in an old blender box and packed with wadded up grocery bags, and you can see that in the photos above, meaning that none of that was spent on packaging, either. Again annoyed, I emailed Bambiboo3 asking about this discrepancy. That was over 24 hours ago, and with all other emails being answered promptly and seeing as she's been faving things on FA, I assume she doesn't have a good simple answer for this. I may be jumping the gun but at this point I can only recommend against dealing with her. I know this head didn't go for as much as she would like - she was looking at around $700 for head and tail before putting it on Furbuy - but my impression is that she just tries to frisk the customer for anything she can get. EDIT - seeing that Bambiboo has been faving art and posting FA journals, I decided to send her another email: Hey again, I see you have been active on FurAffinity so I guess you either did not receive or are ignoring my last email outright. At this point I want to make you aware that I posted about our transaction to "artists_beware" because I am really not impressed with this. - Sarah I feel like I'm probably not going to get anything back at this point, but I think her (most likely) ignoring my last email is really the icing on the cake here. EDIT 2 - Bambiboo3 has replied to my last email quickly. The conversation is as follows (screencaps available if needed, but it's quicker this way for now): I havent recieved an email O.o when did you send it? My response: The email was sent on the 27th just after midnight your time. Here's a copypaste: -last email as shown above- Bambiboo: Wow im sorry , no the first one didnt come through. So the package was shipped parcel? >.< Oh jeaz i apologize it was supposed to be sent express because i wanted to get it out to you as soon as possible since i was a couple days late getting it out. I dont have a drivers license myself so i have someone send the packages out for me they must have mixed up the packages i gave them that day. If you give me your paypal address ill refund that right away. Me: If you would like to refund I suggest you go to your Paypal and open up our transaction, from there you have an option to issue a partial refund. I would prefer it refunded in this way for my records if you could. It would be much appreciated and I will edit the LJ post to reflect this. Thanks, Sarah She has now issued me a refund. I honestly can't say I am convinced by the excuses but I am happy to have a refund and consider the postage part of the beware resolved.

Oct. 4th, 2011 at 7:28 PM amandajo567 WHO: Thunderwolfcat on LJ ; http://www.furaffinity.net/user/lightningvampirewolf/ WHERE: http://fursuitauctions.livejournal.com/ WHAT: http://i53.tinypic.com/soo1w7.jpg She posted a post exactly like this around the same time to the Fursuit Auctions community. I couldn't find the original post however. For a $25 shipped Husky Tail. WHEN: I paid her towards the middle of Febuary, and by April I started to get concerned. It's been pulling teeth trying to get any pictures or shipping information since. PROOF: Proof of transaction would just have to be acknowledging that she owes me a tail I paid for. =3= I did not think to screenshot any of that at the time. >: EXPLAIN: First up is the conversation of me even asking if she had an FA, since I wanted some reassurance there were other ways of contacting her. These have how many weeks ago they were sent, how long I've been waiting. This was not long after the transaction. http://i54.tinypic.com/2ecdgk3.png & http://i55.tinypic.com/2w5ro75.png So then I watch her on there, and feel a little better. She has some older photos of completed works, everything seems good so far. Then I get this message: http://oi51.tinypic.com/25pq0bq.jpg Okay thats fine, package got returned no big deal. We can just try to send it again. At this point Im sure the tail must be complete because she is already talking about having sent it. So then I wait. Continuing conversation: http://i54.tinypic.com/25yxiz6.png Now Im getting really panicy. Am I ever going to get this thing? http://i52.tinypic.com/bgy82s.png That goes unreplyed. Now during this time I join a community on LJ called Pmkncollectors. >_> It's there I learn that this person has had negative feedback there. Makes me extremely nervous. Last conversation I could find before contacting her today: http://i52.tinypic.com/316neih.png An so I waited. And waited. And waited. Meanwhile commissions open on her FA :'D. Anyway I sent her this today and this is the respond I recieved: http://i51.tinypic.com/2hod5le.png Honestly I dont even want the tail anymore =3= Im more embarassed that I gave some one money and have been waiting since Febuary. I should've done something earlier. Although I have high doubts I will be so relieved if I actually get this tail. And I know in my messages I threatened posting about this somewhere, but after thinking about how much time I've had to wait and such I can at least post this as a warning later to people if I do get the tail that this user takes quite a while for her products to reach consumers. I apologize if the set up for this post isn't correct. EDIT: November 2nd, 2011 She just contacted me saying that she wants to start over on a clean slate and send my tail. She even offered to remake the first one from an old pattern to a newer pattern- or some free ears. ? Im very hopeful that this will happen and I can mark this resolved.

Jul. 31st, 2011 at 9:00 PM nightfell WHO: Baroo/Doctori-Lightning WHERE: http://www.furaffinity.net/user/doctori-lightning/ http://myfur.net/profile/Baroo PROOF: http://i146.photobucket.com/albums/r279/nightfell/Art Micellaneous/Baroo_ABpost.jpg?t=1312159399 http://i146.photobucket.com/albums/r279/nightfell/Art Micellaneous/BarooFA_ABpost.jpg?t=1312159437 EXPLAIN: After putting down non-refundable deposit on a fursuit head commission, Baroo can't decide if he wants to proceed with the order or not. He has cancelled and un-cancelled with me multiple times during this entire transaction and finally sent me a note saying I was " not being slightest bit understanding about this. If you are going to make me wait almost a year for a fursuit head then at least lower the final price or purchase materials to show you are serious about providing your client with the most satisfying service as soon as you are able to." I'm honestly baffled and very disappointed that this had to happen. I've done hundreds of art commissions and over 10 suit commissions never had anyone lash out so negatively. The MyFur message and FA note screen caps pretty much explain the entire situation, but it gets a little messy/hard to read since there are a lot of one-liners. May12- I was first contacted by Baroo on MyFur for a fursuit head commission. I provide a quote after being given a reference sheet May 26- I receive a 20% deposit of $90 via PayPal and confirm that he has been scheduled for October 2011 completion in time for Halloween. July11-Baroo contacts me that he might have another head commission opportunity for a cheaper price and asks if the deposit is refundable. I tell him unfortunately not but to let me know of his final decision before the end of the week so I can reschedule my Fall 2011 work queue if needed. July 13- Baroo officially backs out of the commission and asks for a refund, despite the fact I had already informed him that the deposit was non-refundable. However I told him I was willing to work out an art/fursuit part exchange that totaled $90. He expresses interest and asks for a list of prices which I give him a link for. I take him off the work queue and schedule in another commissioner who wanted fursuit parts from me. July 14- Baroo changes his mind and decides to get the head commission but wants to pay “ just pay very VERY slowly”. I tell him no problem, I can reschedule him for January 2012 which works well for his budget and since I only deliver completed suits when they have been paid in full. July 14- Same day, Baroo sends me a My Fur message asking how much I charged for handpaws and for illustration art combos. I’m rather confused at this point since he cancelled with me, wanted the commission again, and now wants to go through with the trade/exchange? I roll with it and tell him to choose what he wants and I’ll give him confirm the price. July 25- Baroo sends me a FA note saying he wants the fursuit head commission. I tell him fine, but I have to rescind the exception I made regarding the art/fursuit for deposit trade if he decides to cancel with me again. July 27- Baroo contacts me regarding a conbadge commission. This is somewhat not relevant to the A_B post, since the transaction took place with no problem and the art was delivered. July 30- Baroo asks if the commission can be done earlier if he pays me more money. I remind him that Oct is already taken and if his financial situation hasn’t changed, I didn’t suggest changing the Jan 2012 deadline. July 31- I get this note. I recap the situation and inform him to reconsider what his note means and request for him to be patient. He sends me this response and an hour later he says he sends another note saying he still wants the fursuit head. In my reply, I tell him that I did not want to do business with him and will be refunding his $90 deposit and posting on A_B. Fellow artists, please be careful when dealing with this individual.

vera_snep (vera_snep) wrote in artists_beware, @ 2018-12-16 05:38 Advice: Lost Contact with CanineKuroki (Please pardon my formatting and such, this is my first time posting) EDIT: Not long after making this post (a couple weeks), CanineKuroki contacted me, apologized, and provided a full refund. Due to personal issues I will not get into detail about, she was unable to finish. She also sent me what she had made for the price of shipping. It's unfortunate that she wasn't able to complete the commission, but I give her some serious props for providing a full refund and sending what she had made. WHO: Canine Kuroki/Kuroki Yami/HoneyspydeR WHERE: https://www.facebook.com/CanineKuroki/ http://www.furaffinity.net/user/kurokiyami/ https://www.deviantart.com/honeyspyder WHAT: Fursuit partial WHEN: Initial contact: July 16th, 2016 First Payment: July 24th, 2016 First Loss of Contact: September 16th, 2016 Second Loss of Contact: December 21st, 2016 EXPLAIN: So, I contacted Yami through Facebook in July to ask for a quote. She responded pretty quickly and all conversation until September was quick, taking no more than a week for replies. She would send occasional WIP photos and I was happy [1]. My first payment via PayPal was on July 24th and the second one was on September 6th [2]. She was fine with how the payment plan was and there were no disputes whatsoever. ( Read more... ) But then, she just seemed to drop off the face of the Earth. I’d contact her about once a month to try and see what was going on [3]. Her Facebook page never updated and I had no other ways of contacting her. So, I sent a dispute into PayPal in December for both of my payments. She then responded to them fairly quickly, apologizing for her lack of communication. She then offered to give a partial refund, promised to improve her communication, and promised some extra goodies when I got the suit (Unfortunately, I do not have any screenshots of our conversation through PayPal, though I have tried to get them recently). I accepted and she sent a refund [4]. She also recommended I use her email, which she gave me, in order to contact her more efficiently. Unfortunately, I was naïve and dropped both cases, saying they were resolved (because at the time I thought they were). She sent one last set of WIP photos within a week, then disappeared again afterwards [5]. To this day, I’ve contacted her about once a month to try and get her back. I have contacted her through every form of media I could find, including FA and DA. I have threatened, though not followed through with demanding a refund and taking legal action. To be honest, I don’t know how I would go about doing all that, I just wanted to get her attention. I honestly just want my fursuit. I’m hoping that someone out there can help. 1: FB First WIP 3 (https://drive.google.com/drive/folders/18Rqi1veWRSJZwXyHUa7aaRphusWzxVfe) 2: InkedPayPal Payment 1_LI and InkedPayPal Payment 2_LI (https://drive.google.com/drive/folders/1lo0tY1x5KwHZ2lMfTKs1tvpOSe5LMUV4) 3: Everything in the Facebook folder titled “Lost Contact” (https://drive.google.com/drive/folders/18Rqi1veWRSJZwXyHUa7aaRphusWzxVfe) 4: InkedPayPal Refund_LI (https://drive.google.com/drive/folders/1lo0tY1x5KwHZ2lMfTKs1tvpOSe5LMUV4) 5: InkedEmail Sent 12_17_16 - 12_21_16_LI (https://drive.google.com/drive/folders/16_NkSjpftzPa0etb1Sh2o6YmmF20XKM_) PROOF: PayPal: https://drive.google.com/drive/folders/1lo0tY1x5KwHZ2lMfTKs1tvpOSe5LMUV4 Emails: https://drive.google.com/drive/folders/16_NkSjpftzPa0etb1Sh2o6YmmF20XKM_ FurAffinity: https://drive.google.com/drive/folders/1L8BUFSDmPU8W7CeEsKYiaw561QNEkdde Facebook: https://drive.google.com/drive/folders/18Rqi1veWRSJZwXyHUa7aaRphusWzxVfe DeviantArt: https://drive.google.com/drive/folders/1aza_Pfcm-wV6f2DnOw2rpNcVFi-ldddx

Apr. 3rd, 2011 at 9:32 PM synchra WHO: Aliases: SophieCabra, Waji "Company": SurfCatCostumes WHERE: http://surfcatcostumes.com/ WHAT: Costume of my character Tokkebi Kesaki done in the same style as Luskwood (with permission from Luskwood. SophieCabra used to work for Luskwood so she had confirmed she could achieve this quality. It was promised to be the same quality.) Art: http://www.synchrastudios.com/gallery/d/1745-1/tokkebikesakicharactersheet.jpg Product: http://www.synchrastudios.com/gallery/d/7306-1/IMG_5509.jpg (in depth pictures and descriptions of everything below) Screenshots of initial e-mails confirming these facts: http://www.synchrastudios.com/gallery/d/10055-1/Screenshot-AB-1.png (Note: She mentions a non-refundable deposit of $495 but never mentions what it is for. In talking with other makers this is always accepted as a cancellation fee, I never canceled the product while it was in process. The promised product with the promised quality and features was just never delivered so I asked for a refund because it was offered to me.) http://www.synchrastudios.com/gallery/d/10057-1/Screenshot-AB-2.png http://www.synchrastudios.com/gallery/d/10059-1/Screenshot-AB-3.png (I never received guidelines or a real contract or a ToS so all agreements were made through e-mail in this fashion.) WHEN: Initial Costume invoice was sent 6/18/09. First Payment of $520 was sent out via paypal Jun. 7, 2009 Second Payment of $545 was sent out via paypal Sep 1, 2009 Final Payment of $600 was sent out via paypal Sep. 2, 2009 Product promised to be done and received by: Halloween 2009, if artist could not get it done in time then sometime in January 2010. Total of all payments as well as price of costume: $1665 Costume received: Feb 6, 2010 Promised refund: Feb 6, 2010 (Promised refund by: August 1st, 2010) Costume confirmed to have been received: Mar 18, 2010 Partial refund of $1,081, $1050 after fees was sent to me via paypal Apr 18, 2010 Current payment owed: $584 Asked for rest of payment initially: 4/19/10 (never got a response) Gave artist a time line to pay me back again on: Feb 15, 2011 (end of march) Artist failed to pay me back by: 03/31/11 (never got a response) Demand Letter to be sent: 4/4/11 Court date if Demand Letter is not responded to: TBA PROOF: Here is a review of the costume I wrote which includes all proof needed of the quality of the product received including pictures, videos and e-mails sent and received throughout the process. http://community.livejournal.com/fursuitreviews/31415.html (I figure it's better to just post that part here as a link because it's just as good as copy-pasting and putting it behind a cut, please tell me if you'd rather have me go about this another way.) Here are some e-mails in which the refund is mentioned: http://www.synchrastudios.com/gallery/d/10077-1/Screenshot-AB-refundmention-4.png http://www.synchrastudios.com/gallery/d/10075-1/Screenshot-AB-refundmention-5.png (promising refund for suit.) I can provide screenshots of anything asked for if needed. Here are the paypal transactions: http://www.synchrastudios.com/gallery/d/10061-1/Screenshot-AB-5-1stPayment.png http://www.synchrastudios.com/gallery/d/10063-1/Screenshot-AB-5-2ndPayment.png http://www.synchrastudios.com/gallery/d/10065-1/Screenshot-AB-5-3rdPayment.png http://www.synchrastudios.com/gallery/d/10067-1/Screenshot-AB-5-refund.png Note: She mentions that it's $1050 even after fees and isn't including the initial 30% even though I never canceled on her and she had promised me a full refund. However $1665 - $1050 = $615 which was not even the down payment. The down payment was $495 so even if there is some reason that I am not owed the original 30% (which I still have yet to clear up since she has never responded to me about this) she still owes me $120 by her own standards. With fee money included $1665 - $1081 = $584. Which is what I am currently asking for. However if her statement that I do not owe the 30% is true then: $584 - $495 = $89 So, she would still owe me $89. http://www.synchrastudios.com/gallery/d/10055-1/Screenshot-AB-1.png I was told to cover paypal fees (which is apparently against Paypal's TOS https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/terms-outside ) so I sent her $520 with the first payment to make it even/easier to track how much I still owed. I also paid for her to ship it to me. The receipt she scanned for me: http://www.synchrastudios.com/gallery/d/10072-1/Receipt-AB-6-shipping.png (I blurred out most of my address, the address of another person she mailed something to, and her card info.) And I paid a lot more than that to ship it back to her with tracking and confirmation which was something she failed to do herself. EXPLAIN: Once again, here is a review of the costume I wrote which includes all proof needed of the quality of the product received including pictures, video and e-mails sent and received throughout the process as of March 23rd. http://community.livejournal.com/fursuitreviews/31415.html Also copy pasted here: ----REVIEW START---- I have given this maker an entire year to come clean and fix the problems with this transaction and they haven't, so unfortunately, this is not a positive review. As a DISCLAIMER, this person may have changed their ways since my commission and I have never seen the produce work of this low quality before or after my commission was made. Name of Artist: Surf Cat Costumes/SophieCabra Website: http://surfcatcostumes.com/ Character/species commissioned (link to photo/concept art): Tokkebi Kesaki, a ghost Korean Jindo dog. Here is the concept art: http://www.synchrastudios.com/gallery/d/1745-1/tokkebikesakicharactersheet.jpg I also included some snapshots of my SL avatar of her (my by my friend, Luper): http://www.synchrastudios.com/gallery/d/6484-2/Snapshot_003.png http://www.synchrastudios.com/gallery/d/6472-2/Snapshot_001.png http://www.synchrastudios.com/gallery/d/6480-2/Snapshot_002.png (I have more, but you get the idea.) Links to picture(s) of your commissioned item: Currently I have absolutely nothing, and I am down -$584, but this is what I got in the mail last year in February: http://www.synchrastudios.com/gallery/d/7306-1/IMG_5509.jpg Because there is a lot to be said about every other picture I have of it, I'll put them in the appropriate places throughout the review after all the other information has been said. Is the item old or new (if old, how long have you had it/when was it made?) This was made sometime at the end of 2009 but I did not receive it until February 2010. (again this will all be explained below.) --Grade each below aspect on a scale of 1 (worst) to 5 (best)-- Visual Aspect (does it match the concept art? Is it consistent with other items the maker has produced? Is it visually pleasing overall?): 1 Okay first, let me say, this wasn't my first fursuit commission, this was my 5th or 6th fursuit commission so I had had a lot of experience with this at this point. The product did not match the concept art to the degree I had hoped for (to me it doesn't match at all other than colors really), it's not consistent with the other items this person has made, and it came out looking pretty bad overall. Why? I was promised something I did not receive. This commission was originally going to be made by Luskwood and when they stopped taking commissions and I saw Sophie, who used to work for Luskwood had parted off and started her own company I approached her asking if she could do that quality of work for me. I had seen the work she did at Luskwood and it looked good and I had seen the suits she had made on her own at that point and I thought they looked pretty nice! She promised me this quality, she promised me leg padding, eyes that light up, glowing fur, and that she would match my concept art... you know what? here is that part of the original e-mail, no better way of putting it: First E-mail: Ooh. Awesome character. I can totally play around with some glow in the dark effects. I could hopefully even find some transparent glow airbrush paints I could highlight the fur with. The problem would be finding one that went on completely transparent. But I would love to play around with that and experiment beforehand and to see if I could get it to work for your fur. ? Anyhoo, before Luskwood disbanded, I worked with Arito, so I can do the same leg/foot padding system and whatnot. I think for the whole thing (supplies, labor, shipping) I'm going to say $1650." I was excited to hear that she liked the character because usually that means the maker will make a better product when they like the character as well! I was also excited that she promised me all of these things and that she was going to do the glow in the dark stuff as well! Sounded like a dream right? The price was the highest I had ever had at the time but I was willing to pay that much for the promised quality. (All my previous commissions at this time were a lot cheaper, were much higher quality when received and were from big names like B3/Joecifur, JillCostumes, Midori, and Rose Quoll.) Here is my initial response: "Awe, thank you so much. ? I wouldn't really need the fur to glow, but actually it does on the SL avatar my friend made for me: http://www.synchrastudios.com/gallery/d/2228-1/Snapshot_483.jpg http://www.synchrastudios.com/gallery/d/2232-1/Snapshot_480.jpg http://www.synchrastudios.com/gallery/d/2222-1/Snapshot_485.jpg Hahaha, so that would be really freaking awesome if you could figure it out. I know that paint from that kotaku link is really good for stuff like that, but I can't remember what it's called. I know Beetlecat used it once on some claws. I can do the 30% paypal deposit. Man, thanks for responding so fast, I asked for quotes from a couple other people and it's been months and no one has responded! Then you finished that Roo head recently and I was like OH DUH everything you made with Arito and the stuff you've made alone seemed to be the best work that came out of Luskwood/in the style I want! I was all emo there for a week about loosing my quote. I got a good price on it, but I don't mind paying more if I am still going to get the same quality. (It wasn't THAT far off from yours. :P) I wouldn't "need" the suit until FC 2010 so anywhere you want to put me in is fine, I am patient. XD Just tell me where to send the money and I'll snag my space! ? Thank you so much!" Well pretty much none of these promised things came out right. The bodysuit didn't fit at all (we made a duct tape dummy), most of the claws on the feet had fallen off, I couldn't see out of the head and it flopped around, it didn't look right, the "glow in the dark" fur was yellow, uneven, and atrocious. There was absolutely no body padding, the eyes didn't glow (there is more on this though, I'll explain this in the service section), there were no teeth, there was black eyebrows on it (character does not have eyebrows), the mouth and nose were uneven, the ears were uneven. There was pretty much flaws with every part of the suit. More on this in the workmanship section with pictures. Service Aspect (Deadlines. Communication. Little extras.):0 I have actually been afraid to post this part because it DID start off wonderful and she was a pleasure to talk to for months of this transaction! Everything seemed to be going great but then several major flaws we're made towards the end. She is also a well known person in the furry fandom and has a lot of friends so saying anything negative about her seemed "awful".. but these are facts, and this is what happened to me. This is long, so I am going to put it under a cut. Most of this was typed last year in April as well. Communication/Deadlines/Shipping: The suit was originally supposed to be done for Halloween or in October. I asked to have WIP photos because I am very particular with how my characters are represented and I never got any WIP pictures, then suddenly I got finished pictures of the suit the week of Halloween but it just didn't look right in the picture and the eyes looked awful to me. It looked wall-eyed and she had worn the bodysuit. I had sent her a duct tape dummy so that the suit would fit me and I was aware Sophie is bigger than me, so it made me kind of irked to see that she had worn the suit because she said it was hard to get into and I was hoping she hadn't stretched it or something like that. Here are those photos: http://www.surfcatcostumes.com/v/costumes/kesaki/ I didn't really like the head shapes and some other nit picky things from the photos but the eyes were the main turn off so I asked her to change the eyes because I was thinking maybe the other stuff looked better in person. I remembered from experiences in the past that some fursuits look like shit in photos, but in person they look really nice. I'd rather have a nice suit, than have it by Halloween! She took 2 months to change the eyes and they still didn't look right. She sent me this picture on December 3rd: http://www.synchrastudios.com/gallery/d/7856-1/eyes1.jpg I asked to see them with the lights on in them since it was the point of them and she sent me this: http://www.synchrastudios.com/gallery/d/7858-1/eyes2.jpg Which looked just as wall-eyed as the last pictures. Also.. why not ever show me the whole head at once? ? She told me she'd change them again, maybe the light effect was just not working out right and she'd replace them with glow in the dark painted blue eyes. She also promised me the suit had body padding and that the whole thing "lit up like a light bulb" before I got it. She finally replaced the eyes again by December 31st and sent me blurry cell phone pictures of it after I requested to see photos instead of her just sending it to me. http://www.synchrastudios.com/gallery/d/6943-1/s1.jpg http://www.synchrastudios.com/gallery/d/7239-1/s2.JPG I was tired of dealing with it and I wanted the suit by FC so I asked her to send me the suit because maybe they looked better in person, who knows. She told me she sent it and I waited. On January 11th I realized the suit really should have been there at that point so I asked her if she had tracking info. She evaded the question and said the post office said it would be there by Wednesday. I waited. I e-mailed her on the 14th saying it still wasn't here. She said she'd call the post office on the 15th if it still wasn't there. I told her on the 15th it still wasn't there. She never responded so I waited some more. On the 20th I e-mailed her asking if she had ever contacted the post office. She said: "I called them, got the run around, was told to email them with the receipt number. There's not record of damage, insufficient postage costs, etc. They gave me some BS about being slow after the holidays and this past federal holiday weekend, blah blah blah. I'm calling them again. They filed it as missing as transit, so from what I hear that puts a fire in their asses if it's just sitting around in some office somewhere. It really should be there today. God, I hope. If it is lost, I'd say we allow until the end of Feb to come back and after that I can either remake the costume or begin issuing you a full refund. I am terribly sorry and infuriated this is happening. Let me know if I can do anything else." I said thanks for calling and everything she had done and continued to wait for it.. Throughout all these e-mails I had asked her multiple times if she gotten insurance and tracking info on it and she kept evading my question. On the 25th I still did not have the suit so I sent her this: "Yeah I think it's gone. ? I hope you got a large amount of money claimed for insurance on that. ? I'd feel bad getting a full refund now if you didn't, but I think now I need the money more than a suit. I lost my job on the 15th. X.x GUhhhhh stupid mail!!!! I swear this character is bad luck. The badge that ****** made of her got lost too! >.<" I censored out that artist's name just in case! Yes, a badge of this character got lost as well. We both had been completely friendly with each other up to this point and there had been no problems with each other. I already didn't completely like the suit she had made just from the pictures in the first place so getting her to remake it again seemed pointless (I would've rather just had the money at this point and commissioned the suit from another maker at a later date, especially because I had also just lost my job, and on top of that someone had stolen my identity so I couldn't get my unemployment money either.) She responded: "Went to the post office today with my delivery confirmation and receipt and in person they told me that as far as their records say, it's been delivered. o.o What the post man says he believes this means is that either one of your housemates (if any) accepted the package and never told you, or got a package notice (due to you not being home or it being too big to deliver) in the mail and forgot to give it to you, or the package notice may have gotten lost. Their advice was to have you check with anyone in your house, as well as head to your local post office ASAP. If it's been been sitting in the local USPS for a while, then that's why it's just been lost in transit without response. After a few weeks they will sent it back to me, which the post man told me can take quite a while. If you can check any roommates as well as your local post office as soon as you can, that would be the next best course of action. Please let me know!" I sent back this: "Hi ----, I don't have any housemates and nothing has ever gotten lost in the mail here at all in the past. ? I have received numerous LARGE boxes in the past, too. I just live with my boyfriend and we would've seen it if it got here. I will check the post office tomorrow I guess... ? We haven't gotten any notices. You sent it to *****ADDRESSS****** Right? I'll let you know ASAP what I hear from my post office." I wanted to double check my address because people spell it wrong all the time. Sophie responded: "Yeah, I didn't know if you had any, so I was just passing along info. Anyhoo, try the post office and see. That is the address I sent it to, so hopefully the post office was just being stupid and it's sitting with them." This is when I went to the post office on the 29th of January and e-mailed her this: "The post office says they didn't receive anything at all for me. I had them look all over in the back. Are you sure it was confirmed received?? Was it at a different post office? If you got insurance on the package, you should have a tracking number (according to the person at my post office.) I have a feeling it's lost or... at a different post office? My post office definitely doesn't have it. x.x I don't know why it would be confirmed received if it wasn't in ******." I spent a lot of time down there and they had nothing... This is also where I found out that she DID NOT get insurance or tracking on the suit. On the 30th I was upset so I sent her an e-mail explaining to her why I'd rather have the money than another suit because it seemed to me that it was definitely lost. I spilled my guts, I was stupid, I TOLD HER EVERYTHING that had happened to me up to that point because I was stressing out and so that she wouldn't think I was BSing about wanting the full refund that she had promised instead of another suit. I also asked her if she had actually sent it because it was just too weird that the post office had absolutely no record of it and that I was upset with her for not getting insurance and tracking. I was nice about everything I said in the e-mail. I asked to see the receipt so that if there was any tracking at all I could find it from the receipt. I got back an angry e-mail from her... in which she refused to refund me, but she scanned the receipt. She accused me of receiving the package and not telling her. We both basically got unreasonably mad at each other about the stupid USPS losing the package of the suit I was promised was of good quality. These e-mails are really long and tl;dr so I will leave them out and just put these summaries here. x.x I told her that I would wait 2 months for it to show up, but if it didn't I would still expect a refund to be an option if I didn't want her to remake the suit. On the 31st she e-mailed me back and said she could do the refund.. I'll just copy paste that e-mail, I can't summarize it well. "I firstly want to apologize for accusing you of lying. I was on the defense for being accused as well of something I would never do to a customer. I believe we are both just running a bit of a temper due to a regretful situation that is out of our hands. We both don't know each other personally, so it's easy to assume. It's stressful, but I think we both got any suspicions under the bridge and we can work to fix it. I do think you misunderstood me about the refund. Perhaps I worded it poorly, but I meant that I could not offer you a full refund right this minute. Firstly I really believe that we should wait the two months, and I am grateful you agree. But also I meant that I could not offer the full refund all at once. It would have to be paid back in installments, much like how I accept payment for costumes. As for it showing up in the hopeful case it will, I said in my previous email that I would be glad to change the design a bit so you could sell it without selling your character. I have no problem with offering you that at all. I encourage you, should it come to that, to allow me to do so, since I know my own work more than anyone else would. If it's truly just the head that's the problem, I can remake the head if the costume resurfaces. I still believe that I followed the concept to the best of my ability. But I also understand that the way we all see and interpret art can vary. I don't know if this would be a solution for you, but one thing I've done with previous customers is to sketch their character in my own style and render it out as such. It has been a very successful exercise in the past and I think it might work for you. Basically I would email you a bunch of sketches and you can pick and choose what you'd like. Anyways, I believe patience is our biggest ally right now and all we can do is hope it shows up. I am still going to be hawking around on the USPS phonelines until I've gotten an answer. Despite not having on-site tracking, USPS does track all packages in their own system, all I have to do is find someone on the phone that is willing to let me know what their systems are saying. I do not know why they would have told me it's delivered if it was not, but I know that I can find out somehow. It's a government agency and it is a bureaucratic mess to navigate. I will get answers, however, and I will pass them along to you as soon as I have some. Hope you are well and at ease at least a little bit," I explained to her all the things I would want changed if she wanted to remake the suit head (this was before I knew of the actual quality I would receive in the mail.) I thought only the head was a problem at this point, so it all seemed reasonable. Lots of time passed. On February 6th the suit miraculously shows up. The suit was the most terribly crafted suit I have ever had in my own possession. NONE of those things I was promised were on it. The whole suit was crammed into a huge box with no packing material at all as well... I told her my honest opinion on everything including pictures like I have posted here. Her response: "All right, send it back to me. Once I get it in hand I'll start issuing a refund in installments to be completed by Aug 1st. I will sell the costume off myself." On top of this I was told she was writing snarky posts about me on her LJ this whole time! I did not see them myself but people told had me about them. ? I never had any "buyer's remorse" for the suit I EXPECTED to get, the product I received was just NOT WHAT I BOUGHT AT ALL. There was no body padding, the eyes didn't glow, it didn't match my art, it was not Luskwood quality..etc.etc.etc. I'd be perfectly happy if I had gotten what I had commissioned. Anyways, you can see why I was not pleased with the amount of money I paid. Manda did not cost anywhere near that much and is MUCH MUCH higher quality..and she fits me, I also never sent Joe a duct tape dummy either, he just did it right with nothing but measurements and she still fit me. Licorice and Cricket were even cheaper and are just as high of a quality as Manda. Pierah was cheap as hell and much better quality, my "secret" suit is obviously higher quality and extremely cheap, same goes for Sync and none of them cost anywhere near this much. I was expecting the quality I had gotten in the past from other makers but with everything promised. I sent it back to her as soon as I could after getting back and asked her to tell me when she got it. I paid an extra $65 total to ship it and to get tracking and insurance on it (I will never get that back, but I knew that!) I just wanted to send it back to her right. It got back in a timely manor. I expected installments of payment like I was promised because she had said she didn't have the money so I agreed to have it by August 1st. I sent this to her on March 2nd because she hadn't told me she got it yet: "Hi, ----! I am just checking in, did you receive the suit yet? I sent it with insurance and tracking on the 18th, but the USPS website is giving me errors when I put the tracking number in. (Can anything with them ever work right?) Anyways, if you didn't get it yet, I am going to go down to the post office and figure out if they messed up their system or something. Thanks!" She never responded to it. So I sent this on March 18th. "Hey, just checking again since I never got a response back before. I just want to make sure everything gets there. Thanks," She responded: "Hey, I got your box. No worries." I never got any payment installments as promised but I randomly got most of it back on April 18th. This suit or.. lack there of.. THIS EXPERIENCE cost me: $584 + the money I spent to send it back to her.. and whatever I paid to send her a duct tape dummy which I doubt she used. I e-mailed her about this remaining money and she never responded. I e-mailed her again last month giving her an ultimatum, she sends the money back but the end of March or I go to court. I am hoping I won't have to go to court, but what's done is done. TL;DR: She didn't meet the deadline, the eyes never looked right, she promised me she could do something she obviously couldn't (make glowing eyes like my art), it got lost in the mail, she didn't put tracking on it, I asked for a refund when I got a bad product, she refused, she finally paid me back most of it, she still owes me money a year later and has about a week to pay me back before I go to small claims court. Workmanship Aspect (Is the sewing neat? Are things that should be sewn glued or vise versa? Does it fit? Has anything fallen off yet that shouldn’t have):1 Now to explain everything individually... First off, not fitting. I sent her a duct tape dummy so you'd think it fit? I don't know how she made it on it but it seemed to fit her pretty well: http://surfcatcostumes.com/v/costumes/kesaki/IMG_0915.JPG.html Here it is on me: http://www.synchrastudios.com/gallery/d/7306-1/IMG_5509.jpg (ignore my hair popping out.) http://www.synchrastudios.com/gallery/d/7280-1/IMG_5522.jpg (There was no leg padding.) Here it is with a pair of pants on top to show just how baggy it was on me: http://www.synchrastudios.com/gallery/d/7898-2/IMG_5594.JPG http://www.synchrastudios.com/gallery/d/7882-2/IMG_5592.JPG It had some strange crotch bunching thing going on in the front: http://www.synchrastudios.com/gallery/d/7296-1/IMG_5514.jpg http://www.synchrastudios.com/gallery/d/7290-1/IMG_5517.jpg http://www.synchrastudios.com/gallery/d/7890-2/IMG_5596.JPG http://www.synchrastudios.com/gallery/d/7886-2/IMG_5595.JPG The fur was full of weird stuff that had collected in it: http://www.synchrastudios.com/gallery/d/7870-2/IMG_5591.JPG http://www.synchrastudios.com/gallery/d/7926-2/IMG_5576.JPG (oh look foam!) And loose threads all over on the inside, this is the hole the tail was supposed to go through: http://www.synchrastudios.com/gallery/d/7878-2/IMG_5588.JPG With the belt as tight as possible, this is how the tail help up: http://www.synchrastudios.com/gallery/d/7288-1/IMG_5520.jpg http://www.synchrastudios.com/gallery/d/7286-1/IMG_5519.jpg http://www.synchrastudios.com/gallery/d/7282-1/IMG_5521.jpg Oh yeah.. and for some reason you could see my divesuit through the fur? It must've had thin backing or something I remember it being scratchy, I don't know where it was from though. The glow in the dark paint glowed, not blue, nor white, and it was splattered on unevenly and looked gross glowing, I have a video of this but I am unsure of where to upload it.. (I don't want it on youtube.) Okay so second, not looking right. Why didn't I do something about this before? Well It looked "okay" in the pictures on her. I was "eh" about the eyebrows and some facial shape things but it's white and white never photographs well so I figured I wanted to see it with my own eyes before forming a solid opinion on asking for anymore changes (also, I had already had her replace the eyes 2 times when she showed me the pictures of it all together and it took her and extra 2 or 3 months to change the eyes.) So here are those things, first off the feet: http://www.synchrastudios.com/gallery/d/7308-1/IMG_5510.jpg http://www.synchrastudios.com/gallery/d/7304-1/IMG_5512.jpg http://www.synchrastudios.com/gallery/d/7302-1/IMG_5511.jpg http://www.synchrastudios.com/gallery/d/7298-1/IMG_5513.jpg http://www.synchrastudios.com/gallery/d/7270-1/IMG_5531.jpg http://www.synchrastudios.com/gallery/d/7958-2/IMG_5571.JPG http://www.synchrastudios.com/gallery/d/7966-2/IMG_5569.JPG http://www.synchrastudios.com/gallery/d/7994-2/IMG_5568.JPG http://www.synchrastudios.com/gallery/d/8006-2/IMG_5554.JPG http://www.synchrastudios.com/gallery/d/8014-2/IMG_5553.JPG (mysterious shoe) http://www.synchrastudios.com/gallery/d/8010-2/IMG_5555.JPG (strange holes in the bottom?) http://www.synchrastudios.com/gallery/d/8018-2/IMG_5551.JPG (scale, next to a DS Lite, they were huge, I couldn't barely fit through the door wearing them actually.) A lot of the claws had fallen off in the mail, they were painted blue and left unfinished so there was fur, foam and dirt/dust stuck all over them, they were also shaped very elephant like, and not dog like at all. There claws that were left attached were loose and the ones that weren't, I found loose in the box but there was one I never found.. which means it fell off before the suit was sent? I know my concept art has chunky legs but she still has a foot in it and this is definitely not how I imagined, I was thinking more like this suit made by Luskwood (quality I was promised and paid for once again): http://luskwood.org/costume/gallery/canines/nataliecevichelimahusky/1 http://luskwood.org/costume/gallery/canines/keovi/2 http://luskwood.org/gallery/costumes/canines/keovi/keovi3.jpg I already mentioned the claws issues so here are some more pictures of that and the hand paws: http://www.synchrastudios.com/gallery/d/7950-2/IMG_5573.JPG http://www.synchrastudios.com/gallery/d/7962-2/IMG_5572.JPG http://www.synchrastudios.com/gallery/d/7970-2/IMG_5570.JPG http://www.synchrastudios.com/gallery/d/8038-2/IMG_5556.JPG The Nose: http://www.synchrastudios.com/gallery/d/7284-1/IMG_5523.jpg http://www.synchrastudios.com/gallery/d/7274-1/IMG_5525.jpg http://www.synchrastudios.com/gallery/d/7998-2/IMG_5565.JPG (loose hot glue on the felt) http://www.synchrastudios.com/gallery/d/7978-2/IMG_5564.JPG It was very flat and had an outline around it which is something I personally just don't really like the look of on most suits. Does not look like the art. The Eyes: http://www.synchrastudios.com/gallery/d/7278-1/IMG_5526.jpg http://www.synchrastudios.com/gallery/d/7990-2/IMG_5567.JPG http://www.synchrastudios.com/gallery/d/8002-2/IMG_5566.JPG http://www.synchrastudios.com/gallery/d/8030-2/IMG_5560.JPG Slapped on, falling off at parts, covered in scratches and at this point I had thought they were just glow in the dark (not EL wire anymore like originally promised because the first couple attempts at this had come out looking very wrong), but they weren't even glow in the dark and I could actually look through them because of how the head fit on my head. I had to look through the mouth. The Mouth being un-even and the lack of teeth: http://www.synchrastudios.com/gallery/d/7974-2/IMG_5563.JPG http://www.synchrastudios.com/gallery/d/7986-2/IMG_5562.JPG http://www.synchrastudios.com/gallery/d/7982-2/IMG_5561.JPG http://www.synchrastudios.com/gallery/d/8026-2/IMG_5559.JPG http://www.synchrastudios.com/gallery/d/7276-1/IMG_5524.jpg http://www.synchrastudios.com/gallery/d/7268-1/IMG_5527.jpg The Tail back: http://www.synchrastudios.com/gallery/d/8042-2/IMG_5557.JPG This was just messy, and strange for what it was supposed to be. I feel like I am leaving things out. I don't know, anyone who was at my house when this thing was received knows this was just NOT a top quality suit, it was somehow worse in person. (A lot of friends were over when this came in the mail, my excitement quickly died when I opened the box.) Describe your Experience. Pros, Cons, Comments: Well I pretty much described it all already. This was an extremely negative experience for me. I have waited almost an entire year for this thing to be resolved and she has made no attempt to refund me the remaining money, next month it'd be a year, and I am tired of waiting in silence. By law, because I have absolutely NO PRODUCT, and I DID NOT cancel on her while she was in process, she owes me ALL of my money. On top of this, I have not seen her resell the suit.. so I assume it's still at her house or.. possibly in the trash? I don't know. I have put off posting anything "publicly" about this because I didn't want to start a bunch of e-drama and because I was hoping keeping it out of the light would help to keep a nice neutral relationship between me and Sophie so that we could solve things in a calm and fair fashion but now that she isn't responding to me at all, it's public. Final Grade (out of 5): 0 EDIT: Figured out how to upload videos to youtube so that they can only be seen when linked or something! So, I hope these work. These were filmed last year in February right after getting the suit. This is the "glow". Impossible to photograph, hard to video tape, but this is as good as it gets to convey the issues with it. Show media This one speaks for itself. ----REVIEW END---- An update on what has happened since then: I have received no response whatsoever from her and am in the process of settling this legally now. She has failed to respond to me in any way through all the conventional methods I have tried. Yesterday I noticed she had been active on Furaffinity so I attempted to contact her through the website (which I had never tried before) and received the response that I had been blocked. The fact that she has blocked me on a website where I have never once been rude to her or attempted to contact her before on leads me to believe that she is refusing to cooperate with me instead of just neglecting to check her e-mail addresses. I had a "demand letter" written up which is being sent on Monday. (I waited until Monday because April 1st is well.. April 1st and I wanted this to be taken seriously.) I have been researching and talking to people for the last month or two about small claims suits and finding out everything I need to do. I have asked her to explain her side of the story with no response. If there is something I missed, or am doing wrong, I want to hear it because I will admit my faults if there is some valid reason or something I missed. With nothing work off of on her end, I can only go with what I know and have on my own end. I saved every e-mail and record of transaction with her and have all the evidence I need for court however. Once again, I was never given ToS so I cannot share that with you either, I can just go on what I know.

Apr. 16th, 2011 at 12:59 AM eonisalpha WHO: Lionel “Solion” of Lion of the Sun WHERE: http://www.lionofthesun.com/index.php WHAT: A fursuit head of my dragon character Eonis, done ‘realistically.’ Emails showing exactly what I ordered here: http://s1232.photobucket.com/albums/ff373/Eonisalpha/ http://i1232.photobucket.com/albums/ff373/Eonisalpha/bigorderemailchaincensoredpart1.jpg http://i1232.photobucket.com/albums/ff373/Eonisalpha/bigorderemailchaincensoredpart2.jpg WHEN: January 6th, 2009: Contacted Solion about getting a fursuit head. January 7th – January 14th, 2009: Sent info, discussed options for the head. January 14th, 2009: Sent payment. May 24th, 2010: Contacted him asking for status of head. June 4th, 2010: Attempted to continue previous conversation, in a different medium June 24th, 2010: Talked to him at Anthrocon September 27th, 2010: Contacted him again, asking for WIP shots December 7th, 2010: Contacted him, asking for a refund, was promised one. February 18th, 2011: Disappeared when I attempted to talk to him. PROOF: Screenshot from paypal payment: http://i1232.photobucket.com/albums/ff373/Eonisalpha/paypalinfocensored.jpg EXPLAIN: On January 6th 2009, a friend of mine got me in contact with Solion while he was on their teamspeak server. After discussion that I wanted a fursuit head, he told me to send him an email with exactly what I wanted, so he could have it on file. He told me in the voice chat that he realistically wouldn’t have time to work on it until October of that year, and told me to send him half of the payment to start work on the head, and half when it was completed. The emails linked previously then occurred, payment was sent. I then did not hear for a while. October came and went with no contact from him. On May 24th 2010, I emailed him, he responded on the 25th, mostly wanting to know what was going on, and why it was so late, seen here http://i1232.photobucket.com/albums/ff373/Eonisalpha/secondemailchainconfirmingpayment.jpg . He did not respond to that last email, and I believed he was having email problems, so I attempted to contact him on second life, on June 4th, he responded on the sixth, seen here. http://i1232.photobucket.com/albums/ff373/Eonisalpha/thirdchainsecondlife.jpg I then saw him at AC 2010, where I confronted him in person about it. He told me his email was acting up, and said that he sent me a few other emails, which I never received. He then promised me he would find a way to email me work in progress pictures of my head, to prove he was still working on it. On September 27th 2010 I emailed him again, asking for the work in progress pictures, got one response with no pictures, then he went silent again, email here http://i1232.photobucket.com/albums/ff373/Eonisalpha/postACquestionchain.jpg Finally, in December, I had enough. I emailed him on the 7th asking for a refund, he responded on the 9th promising he would send me a check for the money I owed him. IF he ever mailed one, I never received it. Email here http://i1232.photobucket.com/albums/ff373/Eonisalpha/Finalemailchain.jpg On February 18th, 2011, I was on second life, I saw that Solion logged on. I attempted to talk to him, and he disappeared quickly, log here http://i1232.photobucket.com/albums/ff373/Eonisalpha/finalmessagelog.jpg At this point, I just want the money back. It’s gotten completely ridiculous, it’s been…over two years now, with nothing to show for it. ************** Update 4/18/2011 ****************** Well, took some suggestions from you guys, because you're all awesome...started gathering docs for small claims court, sent him an email saying I posted here, and I got this! https://picasaweb.google.com/lh/photo/B8LEuY1D9_Tg5RkwDYeSMidk50KKAWkhe8CCeTw3TaU?feat=directlink (Hosted by my mate because I fail at photobucket) While I doubt it's going to lead to anything more than the last promise, I'm hoping >.> Thanks for all the support and advice, guys!