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Bornes

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Owner of FursuitReview.com
  1. If you posted all the measurements then I would say they don't get anything. You did your due diligence. If it doesn't fit, that's not your problem. If you want to be nice I guess I'd compare the price of that fursuit with what the price would've been if it had had a static jaw, and just refund the difference. I definitely don't think they should get a full refund, especially since you'd still lose out due to shipping and the time involved with trying to resell and/or sanitize it. If the person has been problematic from the start, you may have to accept that they will be unhappy no matter what you do. I don't know what your selling listing was like, but perhaps you could rely on "no returns due to covid"? All this being said, I think returning the money excluding fees is technically within your right. As a customer I would feel a little jilted by that, though. Then again... As someone who has bought a few fursuit heads... I wouldn't be demanding a refund in this scenario either. So. I don't know.
  2. If it's a paypal.me link you might be able to switch it to the goods and services option before you pay on your own. If you can't do that, contact the seller and ask them to send you an invoice so you can pay for it that way. If they refuse, say you're no longer interested.
  3. They didn't have a price sheet. It was an irregular deal all around. I was asking to buy rights to use something they had, they said they were uncomfortable with that but were willing to draw something similar. I said that works, and listed off things I wanted quotes for. They came back with "what's your budget?" They said they worked hourly but didn't have an hourly rate listed anywhere I could find. I'd always worked with flat prices before. It was something I was willing to work with at the time, but it was definitely uncharted waters for me. Maybe I should've just dropped everything and straight up asked what their hourly rate was, but I thought it was already covered when the previous email I was asking for quotes... This particular experience is definitely out of the norm and doesn't really apply to my question at large. The project I wanted the art for ended up going in a different direction anyway so it's worked out for the best that I ended up not getting it. But the experience had me wondering what the general consensus would be for the debate at large.
  4. You contact an artist asking for a quote. They come back with "What's your budget?" The truth is, you don't actually have a budget. Not in the "I want to pay zero" sense, but rather the "I could probably pay anything for this" sense. But in the same vein, you don't want to give the artist a blank check either. I just had a run-in with this, and having been commissioning art for over 20 years now, I decided to skip the back and forth and lowball a number I was willing to pay at that precise moment, but could easily get more at a later date (which I stated in my reply). Instead what actually happened was the artist never spoke to me again. So, I guess I lowballed too much. I want to know what others do or have done in this situation. Or what the "actual" response is that I should have given. The back and forth between this "quote me" - "no what's your budget" thing is really annoying, but I also had not encountered it for years. So I'm looking for advice in case it happens again.
  5. For future reference, if they paid you with paypal, you can also go through your invoices or payments and send them a message through the email connected to their account as a last ditch connection method.
  6. Sorry for double reply. Decided to try to be a little more helpful regarding the actual situation. @Ragamuffins Like I said you need to get the person to give up the adoptables willingly, becuase someone trying to make that much of a profit is probably the same type of person to use stolen adoptables. You know this person's history/personality better than us, so use whichever method you think may work best to convince this person to stop. - Explain to them that you don't agree with what they're doing and make a threat about reclaiming the adoptables if they don't stop marking up the price so high. See how they respond and gauge your future responses from there. You might be able to scare them into submission. - Tell them that reselling for such a high markup is against the agreements made of adopt purchases and say that you are reclaiming the adopts. See if they comply. If it looks like they're going to, give them a refund to smooth them over if you want (you don't have to give them a refund). - Some mix of the 2 above. - Get in contact with them about your adoptables and ask if you can buy them back. Make no mention of how you disagree with their markups to other people. See if you can agree upon a reduced price since you're the artist. Basically try to go about this as a genuinely interested party without allowing room for the seller to get defensive. Maybe they're really hard up for cash. This would be the "sympathetic friend who assumes the best in people" approach. You can fall back on the other options if it doesn't pan out. If it were me, I'd probably go with a gentle threat. Something like the following: Hi SELLER, I noticed you have been trying to sell the adoptables you bought from me for PRICE. It's disappointing to see you've marked them up so high from the ORIGINAL PRICE you bought them for. While I could understand this if you've added additional art, it seems you haven't. Unfortunately, I don't agree with this practice, and as the creator of the adopts I have to ask you to stop offering to sell them at the prices you have listed. --- you can stop here and send off the note now if you want to gauge their reaction first. Otherwise, continue on --- You can keep the adopts and/or sell them at a more acceptable mark-up [or the original price, your best just judgement goes here.] Or you can willingly sell the adopts back to me at the ORIGINAL PRICE you bought them for [this is the same thing as a refund but sounds slightly better] Let me know how you want to proceed. If you don't agree with either of these options, I may have to revoke your permission to use my adoptables. Thank you, YOUR NAME And as Armaina has said and the rest of the thread touched on, it's best you craft a Terms of Service for your adopts as soon as possible that clearly defines exactly how you want your adopts to work and the permissions the buyers have in the future. EDIT2: Just noticed the date on this thread *Facepalm* Apologies
  7. @Ragamuffins You can either get the person to willingly give up ownership of the adoptables. Or you can tell they they don't have permission to use them anymore, and they use them anyway. Then the onus is on you to keep yelling at the internet that this person does not have permission to use your adoptables and hope everyone else knows that. Which they won't. Without the person's willingness to give up the characters, you're setting yourself up tor a ton of aggravation with DMCA notices, notice journals, bewares, etc.
  8. You can always keep asking. They might turn around. I just wouldn't be very optimistic, personally.
  9. If they're american, I think now would be the perfect time to bring it up since they'll likely be getting a stimulus check for $500 - $1200 in the next few weeks. I think this is your best chance of getting a refund, because if you don't get it now when it pretty much is free money, it's been so long that I would imagine you're realistically never going to get a refund otherwise. edit to add: If you don't get it now and/or they put up a fuss, if you're not willing to go to small claims court over this I'd personally write off the money as a loss. It's been nearly 4 years. If that person wanted to refund you, they would've done it by now.
  10. Lack of english skill commonly comes across as rude. We'll never know what the artist actually thinks unless someone who's russian can talk to them about it.
  11. I think their point was that the M/F version is so close to the M/M version that a bot wouldn't be able to tell the difference between the two. So you could use the M/F version to search for M/M uploads too. As for the rest of it... I mean, what is the artist supposed to say? Maybe they understand enough english to get that OP is upset but they don't have the ability to correctly word a defense. I personally found OP's replies extremely confusing at first (the whole rule 63/34/whatever made it much worse) and then afterward when they clarified, there's really nothing else to say. OP says don't use the image and I'm not happy. The artist pretty much can either go into an argument defending their actions or just say "okay" at that point.
  12. - is the meet in person thing in a public place (like a convention)? - If you waited and did the swap, would you still be able to submit a claim via paypal? If the answer to those 2 is yes, then I'd just wait it out, especially if you will be in that area to meet them anyway. Then if they don't show up you can still file a claim with paypal and get your refund. Otherwise, I'd try to get a refund and send the thing back. I don't think you're going to get a hoodie within the specs you wanted =[
  13. Issue an ultimatum. The guide is in my forum signature and the resources section.
  14. Not much you can do over a year later unless you want to pursue small claims court. You could try an ultimatum with threat of writing a beware. If it were me I'd just write it off at this point, unless it was a very large amount of money.
  15. So my question isn't about forming the LLC itself, but organization afterward. Here are my (probably dumb) questions: If I keep good records, do I NEED a business banking account? I don't expect to make much (if any) money for at least the first 1-2 years. I keep good financial records and am confident keeping it with my personal finances (for the time being anyway) won't be detrimental. But everything I read about LLCs says I should create one? If I do need one, are there any banks you'd suggest? I didn't do a ton of looking, but what I did see all had fees. Whereas my personal accounts are all free. How do you deal with Paypal? Do you get a separate account for your LLC or is it the same as your personal paypal account? Unlike my bank account, I would prefer a separate paypal account for the LLC. My worry is I don't want my personal information mixed with the business information. As far as I can tell, you can't really pick what information (like name) shows up in invoices and such. It has to be the same name every time, which is problematic since I do a lot of personal online spending. Anything else I should know? Or helpful tips for "going official"? Yeah I pretty much have no idea of what I'm doing organization-wise. Though I do know how to legally form the LLC. Thanks in advance. edit to add: What's a good online store that allows you to sell your own physical goods, but doesn't charge a monthly fee? I don't expect to make many sales for the first few years, so I'd prefer to have a storefront that charges commission per sale instead of doing a monthly fee for the store. I will be making my own physical things so a site like storenvy or society6 wouldn't work (as far as I know). If it comes down to it, I can always make my own storefront through wordpress but for the time being I'd like to avoid that.
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