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Quality Contributors
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About Bornes

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  1. I think even the "bad artists" don't intend to be bad. I can be sympathetic while still holding them accountable. There is a much wider problem among the general art community that if you're good at art, you should try to make money from it. Because "Why not" right? But the problem is, as soon as you start taking money for your art, you are a business. And businesses have certain rules they need to follow. Like having the liquidity to facilitate refunds or paying for necessary materials without leveraging them against future projects. But in the art community, almost nobody talks a
  2. Sorry for double post but this makes more sense as a separate post: The absolute worst dealings with artists are usually the cases where the artist just never delivers anything at all. In that case, you can't use something that doesn't exist. I've had quite a few of those, but they were either for digital goods or under 30 bucks. I just quietly file their name in my head to never do business with them again, but I've never actually written an official beware about them. 10+ years ago I commissioned some (human) art and paid up front in full. They delivered WIPs with WIP watermarks on
  3. Yes, and I have done this before. Probably multiple times. This has never happened to me, but my answer would be "Because I paid for it." I've only had one instance where I had to get rid of the item because of the commission process, and it was for a fursuit head that had other problems. And even then, I tried to force myself to like it (and thus use it for a lot of things in the process) for over a year. Whether or not you choose to use something an artist you don't like/didn't work well with made is a personal decision, and everyone's answer is going to be different. If yo
  4. It depends on the experience. Sometimes I still use it. Sometimes I will not post it publicly in galleries or anything but still might use it privately. Sometimes I just have such a bad experience, looking at it only brings back the bad memories so I sell it off, give it away, or don't use it.
  5. This sort of thing seems sadly common among fursuit commissions. It's a large part of the reason I don't bother, and only get premades now. Sucky situation for everyone (including the maker) though.
  6. Do they have a public queue list? Typically there is no communication necessary if your project is not currently being worked on. So I wouldn't get too worried unless they started your project already or you're in the first or second spot in the queue. However, if you are worried you won't want the fursuit by the time it gets done, or that you will never get a fursuit, now would be a good time to request a refund. So you might still be within the paypal claim window.
  7. I don't have access nor input to the queue so just take my opinion as a normal layman. I don't agree with the artist's response, but the TOS is quite clear that you need to have your requests to them within the first 7 days of each month. I (personally) don't see it as the artist's job to come after you every month. It's like any other subscription: you pay for it and sometimes you'll use it, sometimes you won't. Last month I decided to back an artist over patron who does a monthly personalized reward like this. They don't contact me for it and I don't expect them to. The reward is
  8. If it's been a month and you're already outside the window then cancel the order and/or get a refund and find someone else.
  9. Were the claws pre-made and ready to ship? If so, cancel the order and find someone else. If the claws are made to order, was there some turnaround time estimation in their TOS, shop page, ordering information, or anything like that? If so, are you still within the time frame that is expected for such orders?
  10. If you posted all the measurements then I would say they don't get anything. You did your due diligence. If it doesn't fit, that's not your problem. If you want to be nice I guess I'd compare the price of that fursuit with what the price would've been if it had had a static jaw, and just refund the difference. I definitely don't think they should get a full refund, especially since you'd still lose out due to shipping and the time involved with trying to resell and/or sanitize it. If the person has been problematic from the start, you may have to accept that they will be unhappy no m
  11. If it's a paypal.me link you might be able to switch it to the goods and services option before you pay on your own. If you can't do that, contact the seller and ask them to send you an invoice so you can pay for it that way. If they refuse, say you're no longer interested.
  12. They didn't have a price sheet. It was an irregular deal all around. I was asking to buy rights to use something they had, they said they were uncomfortable with that but were willing to draw something similar. I said that works, and listed off things I wanted quotes for. They came back with "what's your budget?" They said they worked hourly but didn't have an hourly rate listed anywhere I could find. I'd always worked with flat prices before. It was something I was willing to work with at the time, but it was definitely uncharted waters for me. Maybe I should've just dropped everything
  13. You contact an artist asking for a quote. They come back with "What's your budget?" The truth is, you don't actually have a budget. Not in the "I want to pay zero" sense, but rather the "I could probably pay anything for this" sense. But in the same vein, you don't want to give the artist a blank check either. I just had a run-in with this, and having been commissioning art for over 20 years now, I decided to skip the back and forth and lowball a number I was willing to pay at that precise moment, but could easily get more at a later date (which I stated in my reply). Instead
  14. For future reference, if they paid you with paypal, you can also go through your invoices or payments and send them a message through the email connected to their account as a last ditch connection method.
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