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Quality Contributors
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About Bornes

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  1. I don't have access nor input to the queue so just take my opinion as a normal layman. I don't agree with the artist's response, but the TOS is quite clear that you need to have your requests to them within the first 7 days of each month. I (personally) don't see it as the artist's job to come after you every month. It's like any other subscription: you pay for it and sometimes you'll use it, sometimes you won't. Last month I decided to back an artist over patron who does a monthly personalized reward like this. They don't contact me for it and I don't expect them to. The reward is
  2. If it's been a month and you're already outside the window then cancel the order and/or get a refund and find someone else.
  3. Were the claws pre-made and ready to ship? If so, cancel the order and find someone else. If the claws are made to order, was there some turnaround time estimation in their TOS, shop page, ordering information, or anything like that? If so, are you still within the time frame that is expected for such orders?
  4. If you posted all the measurements then I would say they don't get anything. You did your due diligence. If it doesn't fit, that's not your problem. If you want to be nice I guess I'd compare the price of that fursuit with what the price would've been if it had had a static jaw, and just refund the difference. I definitely don't think they should get a full refund, especially since you'd still lose out due to shipping and the time involved with trying to resell and/or sanitize it. If the person has been problematic from the start, you may have to accept that they will be unhappy no m
  5. If it's a paypal.me link you might be able to switch it to the goods and services option before you pay on your own. If you can't do that, contact the seller and ask them to send you an invoice so you can pay for it that way. If they refuse, say you're no longer interested.
  6. They didn't have a price sheet. It was an irregular deal all around. I was asking to buy rights to use something they had, they said they were uncomfortable with that but were willing to draw something similar. I said that works, and listed off things I wanted quotes for. They came back with "what's your budget?" They said they worked hourly but didn't have an hourly rate listed anywhere I could find. I'd always worked with flat prices before. It was something I was willing to work with at the time, but it was definitely uncharted waters for me. Maybe I should've just dropped everything
  7. You contact an artist asking for a quote. They come back with "What's your budget?" The truth is, you don't actually have a budget. Not in the "I want to pay zero" sense, but rather the "I could probably pay anything for this" sense. But in the same vein, you don't want to give the artist a blank check either. I just had a run-in with this, and having been commissioning art for over 20 years now, I decided to skip the back and forth and lowball a number I was willing to pay at that precise moment, but could easily get more at a later date (which I stated in my reply). Instead
  8. For future reference, if they paid you with paypal, you can also go through your invoices or payments and send them a message through the email connected to their account as a last ditch connection method.
  9. Sorry for double reply. Decided to try to be a little more helpful regarding the actual situation. @Ragamuffins Like I said you need to get the person to give up the adoptables willingly, becuase someone trying to make that much of a profit is probably the same type of person to use stolen adoptables. You know this person's history/personality better than us, so use whichever method you think may work best to convince this person to stop. - Explain to them that you don't agree with what they're doing and make a threat about reclaiming the adoptables if they don't stop mar
  10. @Ragamuffins You can either get the person to willingly give up ownership of the adoptables. Or you can tell they they don't have permission to use them anymore, and they use them anyway. Then the onus is on you to keep yelling at the internet that this person does not have permission to use your adoptables and hope everyone else knows that. Which they won't. Without the person's willingness to give up the characters, you're setting yourself up tor a ton of aggravation with DMCA notices, notice journals, bewares, etc.
  11. You can always keep asking. They might turn around. I just wouldn't be very optimistic, personally.
  12. If they're american, I think now would be the perfect time to bring it up since they'll likely be getting a stimulus check for $500 - $1200 in the next few weeks. I think this is your best chance of getting a refund, because if you don't get it now when it pretty much is free money, it's been so long that I would imagine you're realistically never going to get a refund otherwise. edit to add: If you don't get it now and/or they put up a fuss, if you're not willing to go to small claims court over this I'd personally write off the money as a loss. It's been nearly 4 years. If tha
  13. Lack of english skill commonly comes across as rude. We'll never know what the artist actually thinks unless someone who's russian can talk to them about it.
  14. I think their point was that the M/F version is so close to the M/M version that a bot wouldn't be able to tell the difference between the two. So you could use the M/F version to search for M/M uploads too. As for the rest of it... I mean, what is the artist supposed to say? Maybe they understand enough english to get that OP is upset but they don't have the ability to correctly word a defense. I personally found OP's replies extremely confusing at first (the whole rule 63/34/whatever made it much worse) and then afterward when they clarified, there's really nothing else to say. OP says
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