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  • Sugar N Spice Costumes


    Moose
    • Who: Sugar N Spice Costumes
      Where: https://www.sugarnspicecostumes.com/
      https://twitter.com/sugarnspicefur?lang=en
      https://www.instagram.com/sugarnspicecostumes/
      When: 12/31/2015
      What: Fursuit/ Fursuit Parts


    I had contacted this seller before and expressed an interest in getting a fursuit from them. 

    I first contacted them on furaffinity.

    They were very excited to work with me and were looking for furs before I had ever officially decided to buy. 

    w6QXBgo.png

     

    On December 31st 2015 I had finally placed the order and sent the down payment.

     Fzzoyjw.png

     

     

    Jump to July 23rd, 2016

    My suit is "done"

    0CrGK0Z.png

    I would like to make it VERY clear that I did not start this note, this was not a reply to a note of mine. They told me the suit is done 100% on their own with no prompting. 

     

    After this note they went silent.
    There were many comments on their furaffinty shout section asking where they were. I was also wondering. 
    I went and explored and found their facebook to contact them. 
     

    MJ6eguM.png

     

    I was told that they had lost their passwords for all of their sites. All of them. 
    I hadn't only contacted facebook, I found their Instagram and twitter as well. Facebook was the only place I was answered.

     

    November 24th - 26th, 2016

    eCTFOA0.png 

    I asked if the suit would be done by June 2017

    CJW4B1K.png

    Still November 2017: suit is done, just needs eyes. 

     

    January 2017
    I ask for signs of life
    UI03y0f.png
    ktJ6C0j.png

    They did send an image in January 2017

    761lQ12.jpg

    After I got the picture I asked about feet being made (I was unaware that I wasn't buying feet, this wasn't made clear at time of purchase.)

    5rETzfq.png

    gsR6uyq.png

    In January 2017: "full partial, including feet, will be done by BLFC 2017 (June)

    1aFYNMF.png

     


    April 4th, 2017 I received a note on furaffinity saying Moose is "almost finished" and will be shipped in a week. 
    Please see above, in 2016, where they said Moose was done and Nov. 2017 when the suit would be done in a week.

    AJ6ZoYE.png

     

    June 2017
    BLFC promised due date
    3j3zb6O.png

    They responded to nothing. I'm just fretting over getting this suit after chasing them across multiple accounts and am afraid they're trying to hide from me again. 
    ItvwwUU.png

    We eventually decide 2 would be better for both of us, instead of noon.
    gti3Sea.png

    I eventually got the suit.... 

    But without the feet. 




    June 30th, 2017. 
    At this point I'm still missing feet... and they're offering a full body suit. I'm very wary. 


    KxKyqIU.png

     

    So I ask how much just the fur would be (I figure I could get literally anyone else to make the body)


    9cXv4Kt.png

    9AOgfu6.png

    They promise all the fur + the feet

     

     

     

    I was then ignored again


    g9zFItX.png

    qbsaDFb.jpg


    December 19th, 2017

    I filed a paypal dispute, which they ultimately ignored, causing paypal to side with me and refund me for the fur.

    sIFBmFP.png

     

     

     

    December 20th 2017

    sJaPdbZ.png

     

    January 29th, 2018

    huXsxmj.jpg

     

    February 6th, 2018

    FGzVulE.png

    They claim twitter lost a message, maybe it did. 
     

    Here's what I saw on MY end

    N8J2IP6.png


    Whether or not twitter actually lost the messages or they just didn't send them, I don't know for sure. 

     

    March 12th 2018 

    The feet arrive! In...the wrong... colors....

    mFo7e0F.png

     

     

    The fur for the tail, hands and head are all really desaturated brown. 
    The feet are RED brown 

    RCHoFjQ.png

     

     

     

    The suit

    The suit is well made and followed the ref pretty closely!
    The feet were the wrong shades of brown compared to the rest of the suit (was refunded) and her horns were almost nonexistent (I made my own horns and added them myself).

    83KSziH.thumb.png.937449f9f2ab4bd8f6a415396ea3d19b.png

    original head

    uuB3gJ6.png

    horns I added

    JVuV6P4.png

     

     

     

    They're perfectly nice people and the suit is adorable and well made but they have a big problem with deadlines and lying. Their biggest problem was account dodging and ignoring me entirely. 
    They would just disappear from all accounts. They'd claim they lost passwords on all their accounts but they'd magically find them all later. 
    They'd make promises they never kept and lied about finishing things that wouldn't actually be finished for another year or more after.  The lying is the most startling because when they claimed the suit was entirely finished (more than a year before it actually was) it was unprompted. They noted me on their own to lie to me about it being finished. 
     



    User Feedback

    Recommended Comments

    All of that lying is very troubling.  Would definitely avoid them based on that alone, no matter how well the construction is.

    I'm very sorry you had to deal with all of their lying, running around, etc.

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