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Showing results for 'Big Snoot Suits' in records.
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Apr. 2nd, 2012 at 7:21 AM eye0ffcenter WHO: Acorn/Squirrelworks WHERE: http://www.furaffinity.net/user/acorn/ and http://www.furaffinity.net/user/squirrelworks/ WHAT: A waist up sketch commission of five characters WHEN: From April 14th 2011 - Feb 6th 2012 From first to most recent interaction. PROOF: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Newcanvas.jpg and http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/proof.jpg EXPLAIN: I took the commission through a journal that she posted. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Newcanvas.jpg I also ordered another commission (which was a discount thing that she was doing at the time for female characters). She had me on her list of commissions and said that I didn't have to pay until I got an approval sketch. She never got around to it. I never paid, thank goodness, so it's not a big deal, but still relevant. I don't have any screenshots for this one and the journal I ordered it in is gone. After four months of waiting for the sketch commission, I contacted her again and she replied telling me she forgot about it. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/forgot.jpg Even though the journal I ordered it through was then and STILL IS up (at the time of me posting this). Journal: http://www.furaffinity.net/journal/2255182/ After waiting a little under a month more, I contacted her again and she replied saying that she'd been suspended for a week and unable to access notes. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/suspension.jpg Let's not forget that my commission was in a journal and not in notes and that a week suspension is not an excuse for a month MORE of waiting. After this, I apologized to HER, because I really wanted the art from her. She asked me what kind of pose I wanted, so I thought I was getting somewhere. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/details.jpg Bolded text is a link. After this, she told me she would upgrade it to a full body sketch since I'd waited so long. She was very polite throughout the entire ordeal, so don't misunderstand. What I am reporting is definitely not her attitude. I waited about a month longer and then messaged her asking for a WIP (after seeing that she'd uploaded a couple of WIPs, which. I figured that after THIS LONG, she would have worked on it a little. Keep in mind, she'd been posting multiple other commissions and personal work daily. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/WIP.jpg After this, I waited a week. Since she said before that she would work on it, I thought she might have SOMETHING to show for all of my waiting. To which she replied that she had no idea how to pose these characters. I already told her what I wanted five weeks ago. So I replied giving her all of the information that I'd already given her again. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Description.jpg I contacted her again after nine days asking her how long she thought it might be before I'd see any results from her. She replied saying that she'd been really busy (doing more commissions?) and that I'd have to wait until she got all of her Halloween commissions done. Really? Just... Really? I waited ANOTHER MONTH before contacting her again. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Askingforarefund.jpg This seemed to scare her into actually working on it (though I can't be positive of whether she'd worked on it at all before this point). Three days letter, I get a WIP. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Unfinishedsketch.jpg Submission: http://www.furaffinity.net/view/6988259 Here, in the comments, she asked me for more detail so that she could finish. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Commentsonsubmission.jpg And her finger slipped here, but no one can fault her of that. I waited two more months to ask for an update to which she replied that she still had all of my information. This is the last I've heard from her. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/LastwordfromAcorn.jpg I waited a month after that to ask her about it again. The note is still unread after half a month. It's been a year and it's still not done. Screencap: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/Unreadmessage-1.jpg This is what I have: http://i159.photobucket.com/albums/t154/eyeoffcenter/Acorn/1323223101acorn_eyeoffcenter.png The only unfinished one is my character. This would literally take her like ten minutes to finish. Mood: accomplished Edit: I received the finished image. Submission: http://www.furaffinity.net/view/7728551/ She was very professional about it after the initial journal and the turnaround was quick. I am very happy with the finished product.
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Regarding fursuit care instructions, I can offer up a few things: Washing/Cleaning -Faux fur is safe to put in the wash, but I would turn the suit inside-out first. This will give you access to the digitigrade padding, which may allow you to remove it (If you do remove it, take notes/pictures of what you removed from where, and maybe also mark the pieces with a fabric marker so that you can put them back together in the right place). -Always wash your suit in cold water. -A delicate detergent is generally ideal, but your mileage may vary. (Sometimes, carpet cleaner is the only thing that works.) Some detergents, delicate or not, don't interact well with some furs. If you have concerns and have some of the fur available fur repairs, test it on a scrap piece before using it on your suit. -If you use a washing machine, use a delicate cycle. Also put your suit into a laundry bag to prevent it from getting caught on anything. Put your paws, hand and foot, into pillow cases to keep them from getting any weird stains onto anything else. -If you're hand-washing, your tub is your friend and you can use it for soaking. Drying -Fans are helpful. Very helpful. -Do not use heat for drying. It will melt the fur. -While a lot of folks will hang up their suits to dry, the weight of the damp fur can cause stretching at the shoulders. At Con Care -Dryer sheets are super useful for quickly drying out your head and paws. Scented ones can also help combat odors. -Disinfecting sprays (water and rubbing alcohol) are your friend and will help keep your suit fresh between wears. Keep the spray away from anything airbrushed or electronic on your suit. You may also need to keep it away from the eyes, depending on how they've been made. -If you haven't, invest in some UnderArmor and a balaclava to help keep moisture away from the suit whenever possible. -Take frequent breaks and put your health at a priority over anyone else's idea of magic. Travel -Have some kind of tote for travel. Some folks have things like footlockers. Others have plastic totes. I use a hard-shell suitcase. Hope that helps with some of the confusion around fursuit care. Sorry I can't help with any of the other issues!
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Gosh, the seams on the body suit are just so strangely placed.. Hm. At any rate, I came here to offer a suggestion about the tail problem. I have a tail of similar length and size on one of my personal suits and it's sewn directly into the suit. A tail of that size should cause no problem on the body suit and it shouldn't stretch the fur over time. It looks pretty light! You should also be able to wash it in a machine or tub while it's attached. For drying tho, I would suggest getting a fan not only just for the body suit but also a dedicated fan for just the tail as the tail will take much longer to dry than the bodysuit since the tail is stuffed. Otherwise there should be 0 issues here. So see what you can do about getting someone to sew it directly into the hole (or whatever the attachment thing they did is) where it goes into. You can keep the belt loops on the tail and use a belt to help keep the tail secure and transfer whatever weight it does have onto your own waist vs the bodysuit-- but you probably won't need to use a belt tbh. Just an extra measure you could take. I hope this helps and wasn't too confusing! If you have questions, feel free to reply and Ill try my best to help.
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Comments have been reopened for the time being because Camaro has some concerns. If any of our members experienced in suits can help clarify on these items, that would be appreciated. Comments that are here to only further the behavior from Twitter won't be approved.
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Didn't think that you were defending lemonbrat at all, because it does look a little better than what Camaro got. Rather, I was pointing out consistent issues in shoddy work for Big Cat characters that clearly both used that mouse head as a base, I can tell they both used the same base and I didn't want them to come in and go 'but it's the same'. The rest of the post was in no way aimed at you, only Lemonbrat
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I dunno if you're confused but I'm not defending Lemonbrat or part of their group, I was just saying that suit reads way more as feline than what Camaro received. I wasn't necessarily saying it's more accurate of a big cat either, just that it's clearly feline while Camaro's head is obviously a rodent head, and the tail is much thinner and more accurately represents a feline tail than the one Camaro got.
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Even with the conflicting references of the character, Camaro is clearly a COUGAR. There should be no ambiguity about the details when you know what animal to use as a base for the head! Even the example posted above shows that their wheelhouse is not in Big Cats. And this isn't the first time that Lemonbrat has taken it upon themselves to make calls on a commissioner's order without proper communication and discussion with the client. Camaro invested quite a bit and there were missteps but Lemonbrat played with a lot more money than a mere reference commission would warrant, their projection upon the client is not acceptable and if anything was uncalled for. This should have been communicated extensively between the two parties before making headway towards finishing the suit with their deadline. Multiple users have stated that their knowledge as suit makers should have been used to guide Camaro towards a mutual understanding, this clearly wasn't happening. There should be a complete overhaul on Lemonbrat's behalf to better their communication and delegation of the work put in to these suits. A project being passed down through multiple people of varying skill level does not bode well if there's issues that aren't being addressed, and then we end up with the suit that Camaro is expected to receive. If you're marketing yourself as a brand, set a standard and maintain it well, because all we're seeing as a collective community is that the standard is quite low, and it doesn't look like it'll get better. For the money spent on the project, you need to be on your A Game with your A Team, not trying to put out the fire once it's gotten out of control.
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I have no horse in either of these races, but I've been following along and this is what I see: The reference images were bad. No doubt about that. Not only are the markings all over the place, but the image where shes on the hood of the car clearly has a lot larger muzzle and larger, curved ears than the more ref sheet design. If you didn't tell me that these are the same character then I wouldn't think they were. I might struggle to say they are the same species. If they were going more off the second image than the first, I can clearly see why they would use a more mousey base for the head. The ears and muzzle clearly make more sense. Honestly I would have paid for a professional fursuit ref rather than a normal character ref and some images. The less said about the lion king recolour, the better. I think there was a big lack of trust on camarofurry's part. From all the emails I have seen and read, little thought is given to compromise or actually working WITH the artist. I know you paid a lot of money, but when you commission another person for something, you need to work with them because, chances are, they know a lot better than you what they are doing. I think jumping to conclusions about the head and tail were big mistakes. The curved one is clearly more optimal for moving about in a real world environment. It might not be as true to the character as you want but, again, you need to make compromises and work with the artist. I've seen a lot of people say "Why didn't Lemonbrat cancel and refund if they couldn't do it?" but I think thats a bad attitude to have. I think Lemonbrat was confident that they could deliver what the customer asked for to start, so they agreed. By the time issues in production started cropping up the item was already 100% paid and they had spent work hours and materials on it. Lemonbrat has people and bills to pay. Its not easy to take a hit of $3600 PLUS cost of materials PLUS cost of paying the artists the hours of work wasted. By the time there were big problems, it was probably a better move financially to push ahead and try to deliver a good product. Now, the finished suit itself. There are clearly problems with it but I think its less an issue to do with poor quality work and more to do with the materials used. Lots of words have been typed about the seams and the way the tail is attached. I think we can all agree that such a big tail is going to put strain on that fabric. It needs a firm base to be attached to. It does look bad, I agree, and maybe something can be done to sort it, but I honestly think this was probably the best idea they had at the time. The fact it was being modeled by somebody shorter than the suit was designed for probably didn't help matters either. As the for the seams: They are always going to be here, regardless. The fur just isn't deep pile enough to hide them. I don't really see an issue with either them or the zipper. Its a costume, at the end of the day. Its gonna have seams and honestly I can understand why the zip is so prominent. I don't quite know what the commissioner was expecting zip wise. I don't think either side is blameless, but I think Lemonbrat was trying their best to work in a hard situation. There are always going to be difficult customers and you do your best to make them happy. I think there was a big issue of clashing ideas and both sides thought they knew better than the other. I understand why they won't give a refund for the reasons listed above, but I am glad to see they are trying to make fixes to the suit. I'm not sure what resolution would make camarofurry happy as she is clearly not getting her money back, but I hope she at least grows to like the suit once its in her hands despite the bad experience.
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Naw, they really can't. That tiny chin? That's not a big cat trait, big cats have a pronounced chin. At least the flatness of the muzzle is more accurate, as is the nose, than the one Camaro got. The ears on the head also do not sit correctly for a cat on both this suit and Camaro's suit. If anything that suit says to mean the group doesn't know how to make big cat heads. And yes that's even counting cartoonish exaggeration. Fur of the type used should not have been offered to the client, that's on the Lemonbrat group, not on Camaro. Not to mention, it's clear whomever constructed with it was not familiar with the material. No work should have been done before a DTD was sent for a suit of this type. Once again, that's on the Lemonbrat group, not Camaro. None of this 'you can give us measurements but it won't be as good', there should have been a hard stop until the DTD was sent. This deadline should not have been agreed to the amount of time it took to pay off didn't give enough time to complete it. Camaro had nothing to do with how that head turned out, that all on the people that constructed it. Like I said for the lion above, there are key traits for big cats that are not present for either head. Their noses certainly aren't as pronounced like that and so separated from the muzzle. I still cannot believe you're doubling down on that tail. You made a hard S curved tail just because there was a few shots in the ref with a tiny curve in it. You know whomever did the construction went wrong on this one and you don't want to own up to it. The only thing that has not been proven or dis-proven clearly is the explicit issue with the chest. No one has provided the initial request form nor the emails related to it, to prove when or where changes were requested or made, so that's the only thing I cannot comment on. Your group has been doing this for a long time, these are all rookie mistakes that should not be happening to a group that's been around this long. And if the person doing the correspondence is not the same person that's doing the construction that needs to change.
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These are the parts that stick out to me, because they clearly CAN create a big cat suit that reads as feline.
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Let me preface I have a small bias AGAINST Lemonbrat or well a member of the group persay from when they did cosplay commissions. I did not participate in the approval and I tried to stay out but there is too much here to be quiet. I did participate in the agreement to go from Caution to Beware due to witnessing LB literally obliterate timeframes. OP would never receive the suit in a timely manner due to location, international shipping and customs by the time they finished it. This suit ideally should have been finished and gone to OP by the first week of JUNE. To me that's the latest because even if you rushed the shipping customs is a pain. My next concerns: The tail. Neither tail I saw read 'feline' to me. Even if you are making a puma to fit a human figure, the size ration is off. And that closure is awful on it. It visually looks stapled or tacked on like Eeyore's tail. The head is rodent and even furred up, it's a rodent with feline coloring. The ears are the worse of it. They are too round and ill-shaped for a feline. They splay out when they really need to point upwards. Choice of fur. OP came to you for the service. You have the knowledge (or should) of how their choices would perform. It's a beautiful color but it obviously doesn't do full body justice. At best a partial. And I say this as someone who only interacts with suits via this community! EVA Foam and worbla are my thing. The choice to cut literal pecs into the front. They're uneven. I don't think you even picked seams on the chest (or any of it), and I quickly Googled fur tutorials for fashion; all say pick your seams to clean up the work. If the OP wanted a femme form without actual breasts, was light stuffing or gentle foam fabricated mounds not an idea? I hate to say it but that chest looks post-mastectomy which if that's what they want; grand. But I don't think it was. Lastly because this is very long: communications and policies. You think you're allaying fears but you were telling OP to deal. Bad move. Also why would you not stick to your guns of a full DTD? Pick a policy and stand by it. If you want to deliver quality, demand a DTD or cancel and refund. 3k is too much damn money to bet on someone not local's measurements! LB you owe OP either a functional appealing suit. A refund. Or just a partial refund (50%) and the suit so they can... try to save it. Your own choices and lack of confidence/customer service/timekeeping lead to this. Less PR statements and more communication with Camaro.
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ITT: People defending awful work. Also, I thought this part of Lemonbrat's defense was pretty funny: Sorry, what? If this is what Lemonbrat considers an average sample of their suits, then I dread to think what they would consider a 'botched' suit. Because this is a budget suit AT BEST. Not worth 3.6k. The head looks nothing like a feline base and as 'professionals' Lemonbrat should have known that fur would not magically make the head into a feline's. This one spins me out a bit because it's so obvious.
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@Lemonbrat This is... Insane. If you were uncomfortable making the suit without a DTD, you should've cancelled the commission. Several things needed to be reworked because they were done incorrectly in the first place. The head was CLEARLY A MOUSE. This character is a cat. The first tail was way too thick for a cat. You have made tons of cat fursuits. None of their tails look like that first one you provided. The final product has atrocious sewing. Forget the wrinkles. Look at the seams. The tail attachment IS messed up. Those are the marks of someone who didn't know what they were doing and tried to over-correct when they should've just started over. I've made those same mistakes. You do make good suits. You make tons of feline suits even. This suit is nothing like those previous suits, and even if the customer isn't blameless, this suit is absolutely not worth what OP paid. Someone(s) on your team messed up, and you should have had some sort of oversight to prevent giving photos of this "finalized" suit. Even if the commissioner was a total [newbie], this fursuit should've never seen the light of day in this condition. I can't believe you're doubling down on it. It is absolutely nothing like the quality you usually offer.
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So I've gotten a suit from Lemonbrat and they have been nothing but kind and courteous and prompt with their responses. This to me looks like buyer's remorse. The images you provided make it seem like you were contacted in March about your due date and work had started on the suit in June. Which you received wips for. Where are the rest of the emails from them? In order to clear the air I would provide them. Tmk Lemonbrat doesn't make changes unless it's requested by the customer. They send wip pictures and you need to approve them before more work is done on the suit. They have their customers choose the fur colors, they even send swatches. So that's on you. The fur looks like short pile fur, maybe sable or seal, it wrinkles. It's gonna happen with shorter furs. You're going to see seams unless you're using lux or another long pile fur. Lemonbrat has a team of people who work on these suits, I have met several of them and they're always super friendly. You sound like an awful customer. You provided a ref from the lion king first off. You need consistent reference images. Looking at the main one the tail is curved. Have you seen a big cat like a panther? Their tails naturally have a curve so they don't drag on the ground. I don't see the airbrushing you speak of, to be fair I see absolutely nothing that would suggest it was airbrushed at all. It all looks like fur and shadows of fur in the images.
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The profile still looks like a rodent head, this is truly appalling. And the thing is that the suits on their site are decent, you'd expect so much higher quality than what this commissioner received. I can't get over how badly attached the tail is.
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Thank you for the explanation! I don't see how/why they would have chosen this style of fur instead of just shaving down faux fur like most suits. It looks appalling.
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Situation: I ordered a custom suit from Lemonbrat in late 2018. With the understanding that the suit would be paid off 3 months prior to July, as I needed to suit to be finished and shipped in time for Eurofurence (leaving 12 August 2019). The terms of service changed somewhere in Febuary or March when I actually paid off the suit. Initial Deposit: https://images2.imgbox.com/3f/d1/LIZAfgSE_o.jpg Final Payment: https://images2.imgbox.com/89/8c/s9pQ3s2C_o.png Assurances on Finish Time: https://images2.imgbox.com/2a/50/9gHwLCC3_o.png They changed the refund policy from (cost of materials and labour will be taken from refund, and at our descretion) to (no payments are refundable) They changed there creation time from 2-3 months after complete payment, to 3-4 months for people who pay upfront. They also changed the deposit terms. I can't remember what the original percentage was, but it changed to 100% payment before construction. The person dealing with my suit told me that I was bound to the old TOS since I paid off the suit before the changes were made. From the time of being paid off I have had nothing but issues. Communication was extremely bad right from the start. I had to go out of my way to contact them every week or two to get any information. The suit was supposed to have started construction 3 months prior to July, and didn't start construction until the last few days of June. Giving them around 30 days to start a suit, a suit I had assumed they had already started. That was a shock. Image: Re-confirming a July finish: https://images2.imgbox.com/b9/d3/qhIVTi77_o.jpg I didn't recieve any progress update images until mid-july, the date the suit was supposed to ship. twice after that, I got assurances the suit would be finished and shipped by the 'end of the week', twice I was told this, and twice the deadline was missed, making three missed deadlines. My fursuit head was made into a mouse head, it had to be completely redone. My tail was made short and curly, and I was told that it was exactly the same as my reference image. When I pointed out that it wasnt - and therefore not what I asked for, they said, "Oh, but this is right for your suit - trust us." I pressed again, that it was not what I asked for an they eventually redid it. To my horror, they had made it supersized to the point that it would need carried. Even though I asked them to keep it long and skinny, and anotomically correct. Several extras have been added to the suit (against my wishes) to try and compensate me because they realised they messed up. They added airbrushing, they're bumping up the shipping to Express International, and now they made a oversized tail (something I didn't pay for or want) They're completely designing the suit they way the *think* it should look and not what I asked for, and its more than just a "style" thing. Tail (first attempt) https://images2.imgbox.com/90/17/Pa3F9l6Q_o.jpg Tail (second attempt) https://images2.imgbox.com/84/2c/iYrvQ5KF_o.jpg Fursuit references: https://images2.imgbox.com/e1/13/sFGrxjpO_o.jpg https://images2.imgbox.com/5c/b1/GSVYWuhI_o.jpg https://images2.imgbox.com/03/ea/izTVbu2S_o.png 1 out of 4 fursuit reference that was sent has not been posted here due to it being NSFW I get the feeling the person dealing with my suit is new. By his own admission, he had to pass on the fursuit head to a head artist to have it completely redone. They also said that a whole team is working on my suit to try and get it done on time, this is not a good sign. I have over 40 emails from Lemonbrat from my back and forths with them since December of 2018. I've uploaded some of those emails but seeing as there are so many, I'm gonna limit what I've uploaded, if anyone needs anything specific will be happy to add it later. Other images: https://images2.imgbox.com/3c/16/AoO5elCV_o.jpg (Tail argument) https://images2.imgbox.com/05/52/5NevIVAT_o.jpg (Tail argument) Other proof: Update: They've sent pictures of the suit. Update: 08.03.19 The suit has been repaired, and is now en route to the client. The email confirming shipping is being withheld to protect the client's privacy. Update: 08.09.19 Hi there, quick update. The suit arrived, with the ears fixed. Not sure how they did it, as I assumed they weren't going to. The suit is snug and fits neatly, and although I am excited and happy to have it there were a few issues: Minor Issues: - No care instructions -No instructions on how to fit cushions into the digigrade legs properly or how to put on. (a lot of trial and error to get it right) Serious Issues: -The suit arrived with fur stuck in the zipper, and the zip had been driven over and beyond the jam (I managed to fix it with some gentle tugging to release the fur from the middle of the zip but it was really worrying) -The zip is extremely tempromental and sticks. It requires two people to suit up and out. Almost got stuck inside trying it on (wanted to make sure it fit because of the issues previous) -The tail is detachable, and attaches with a belt loop on the rear of the suit. (this is something that kind of gripes me as it breaks the magic, but there's not much I can do about it. They claim it was the 'only' way to fix the horrible bulge they had on the rear of the suit, and it's still there, it's just less noticeable. Other points -They included the repairs with the cost of fixing there mistakes. I asked them to put the value of the materials only on the customs form for cheaper import fees. They bumped the price up to 600$ I suspect they included the price of used materials for the repairs to their own mistakes, I didn't like this, but I shrugged it off, as I didn't want to argue with them anymore. (A few friends have expressed that they feel the price is a bit hefty but I have no knowledge of these things so please don't take my word as fact here) Overall, I'm happy with the suit, I still have a few gripes about it, and clearly it was a fight to get it "this good" and it's still not perfect. I'm not trying to be a 'nightmare' customer, I just expect professionalism from a "big name" in the fursuit making community. A suit arriving with fur jammed, and run over with a zipper, no care instructions, and no instructions on how to actually use the "large cushions" they provided to pad out the legs is a little sloppy in my oppinoun. And then there's the issues that was listed on my beware previously. I feel they only went so far with there repairs to save their own reputation, had I not made the beware and kept pressure on them to fix the mistakes I don't know what the suit would look like, they initially refused outright to do any further repairs after the head recarve. If they did bump up the price of the material cost, simply for shipping purposes as a payback for all the repairs they did, I find that a little petty. All in all, I've decided not to go to Lemonbrat for anything again, and a lot of people have given me there support on this without asking, saying they won't even buy things from there stalls anymore. I appreciate all the support the AB team and the people who read my posts and twitter have given me. And if you chose not support Lemonbrat, that is your choice, but I wouldn't blame you. All the best, Camaro.
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In October 2017, I commissioned REYKAT for a fullbody sketch of one of my original characters for $25 USD. Their TOS states that waiting times ‘can depend, so think twice whether you are ready to wait or not’. I saw that although they seemed to have a big queue of commissions and continued to accept more, they were frequently posting commissions and so I assumed they were on top of their workload. They have no public waiting list or commission queue, so I had no way of knowing this for sure, but I decided to take the risk. My commission was accepted and I was told I'd be noted when the art was done. (I’ve blocked out their PayPal address in the corresponding screenshot). By mid-February 2018, I hadn’t received any updates on my commission. I wrote a note asking about the status of the art and received a reply soon after saying that it would be done (no specified time). However by June 2018, I still had not received my commission, and had not received any word at all from the artist. They had been posting personal art, as well as commissions that I believe came from commissioners after me (judging by the date of their inquiry comments on REYKAT’s commission journal). I noted REYKAT inquiring about this, and their reply linked me to a screenshot of their TOS stating that waiting times would ‘depend’. They also reassured me that the file would be sent to me when finished and it had not been forgotten. Honestly, after that I kind of forgot about the commission for several months, but it was never delivered, and nor did I receive any communication from REYKAT. During this time, they continued to post personal art and others’ commissions. In June 2019, I decided to try to follow up on the commission again. This time my message went unread and unanswered. A month later, I sent a second note, which has also gone unread and unanswered for the past week. As of now, I have received neither art nor refund, and the PayPal dispute window is well past.
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Oh! He claims the account is deleted, but Paypal allows numerous emails to be associated with an account anyhow. We're not in the business of releasing personal information, but if we did he could easily just change out the primary email address. Edit: I also don't think Paypal would do that either as that could be a big legal no no.
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This is a big old “depends” I think. I do jump around on mine, because if I worked on the same thing for months, I think I’d die of boredom. I do make it clear to clients that they will see other WIPs being posted alongside theirs, and there may be occasional weeks where they may not see theirs posted. That said, if you’re doing something small that can be reasonably completed in a weekend, no. Do your queue in order. Also, don’t let your queue get to 59 items. Good grief.
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This has been my first bad experience in the world of commissions and I hope this will be the last beware I will have to share here. Everything began on 17th April 2018; I had started taking commissions some months before, so I was reeeeally naive about it and my English skills were terrible as well, so I apologize for the horrible grammar in my messages. At that time I didn't have any Terms of Service yet, but I had already started working with FyreDraygg (we are two artists working together. I keep public relations) I was in a Telegram Network made up of several channels where artists can show their price sheets and find clients; buyers can send requests in order to find the right artist for their needs. I saw this user requesting a couple of dragon designs (that's my field of specialty), so I contacted them. We started chatting and they seemed quite interested, so I asked them all the information I required to give them an initial quote to see if it was fine for them. They accepted and explicitly stated they were fine with the price; they sent me a lot of references and details about how they wanted the two pictures. Important for later: they asked us to complete this work very quickly. I told them that payment must be fulfilled after seeing the sketch. Initially I made a sketch, but wasn't very convinced about how it turned out: when I work with the kind of buyers I call "yes-men", meaning people who accept everything you show them without ever having any critique or preference to share, I try to use my personal taste to improve the quality of the work to a level I find at least acceptable. Thus, after talking to FyreDraygg, we made a second design and showed it to them. They (unsurprisingly) liked it and everything was still fine. After that, I pointed out that payment was then due. It was a very big order for me at the time and my queue was full, so I decided to proceed with lineart and coloring even if payment hadn't been received yet. (That was my fault, I know, and I've learned to avoid doing this, but this is besides the point of my beware) Then we asked for an email address to send the invoice to, they provided it and sent the invoice. After some days we kindly pushed them for payment, especially since they had asked us to be quick at the beginning and we wanted to complete this order asap. As I explained in a previous post, I believe that when a commission is placed, the buyer is responsible for setting the required funds aside so as to be always ready for payment, especially after confirming they can afford it. I was very annoyed, but kept this to myself. Eventually, no payment was received and we had to canceled the commission. I wasn't as professional as I'm trying to be now and I didn't have a lot of patience, I know, but this was already the umpteenth person who thought it's ok to be paying late for a commission they themselves rushed, because apparently it's fine to push the artist for work but heaven forbid having to pay on time. After all of this went down, this person sent another request on the market channel I first found them in, asking for another kind of work. Thus, I sent these screenshots to the admins of the channel and the user vanished from Telegram, deleting their account; so I don't have any information besides the old username and the Telegram id (I use Plus Messenger and ids are public) Username: @What_even_0 id: 429774297
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Caution: Voregence - unprofessional conduct
Xaila commented on Rionquosue's record in Artist Cautions
Not a big issue; but this isn't a beware but a "caution". Enough to give pause; but also enough you can take it with a grain of salt. Everything else you said I am in full agreement with. -
The lack of a public queue, and the oversaturation of the private queue is a big hoo-eyyyy... No good. It is a beware well-warranted in regards to their practices, and they should be rightfully avoided. And while you are in the right to be frustrated with the situation as a whole, the artist was at the very least, transparent with you about the quality of the work you were going to get after the confrontation. In accepting the art you have shown in this post, I personally think it is null and void to bring up the quality of the work when the artist was clear they were going to rush your pieces within the timeframe given. It doesn't make them come off any better, but when pressed to produce something after leaving commissioners hanging, this is often the outcome a lot of people see. In this case, the artist flat-out told you what you were going to get. And, really, unless we have a reference of your character to compare the images you got with? I don't think there's much of a point to put the color swatches up as a point of contention with the art pieces you got. One of them is cel-shaded, while the other seems to have full render with ambient lighting, it isn't going to be one-to-one with whatever reference you've given. And not every artist may use the exact palette depending on how they will render the work. This is a rather, well, sour situation, but they were still up front with what you ended up getting.
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I had commissioned the artist Climbdraws for a drawing of my puppy when I first got him, sent the payment and never heard from them again after asking several times about the status of the commission. It’s been nearly a year and a half which wouldn’t even be a problem if I had gotten some sort of update (even though all of their commissions seem to be completed within a few days or weeks generally.) Here’s some screenshots of the convo between me and the artist who goes by climbdraws on tumblr. On other social media they go by climbstudio or climbtothestars but I believe they’re most well known as being half of the YouTube animator team, noodlers. This isn’t the first time they’ve been kinda sketchy with me, first I ordered a leafpool sticker from their storenvy which never arrived so after several months I contacted storenvy (which was after trying to contact them directly for months) and they claimed I gave them a bad address and the sticker was sent back to them months ago. Which made me think ‘okay... kinda weird considering that’s my address and why didn’t they tell me?’ They then ‘resent’ the sticker without asking for a new address and it arrived this time leading me to believe they just never sent it the first time. After that the first time I tried to commission them we planned it all out but I stopped hearing from them completely before I even sent the payment. Which wasn’t too big of a deal just weird I never heard anything one way or the other. Then what you see in the photos happened and unfortunately I never received my refund or my commission/: since they’re a pretty popular face in the wc community I wasn’t sure what to do about it, and at this point it’s too late to dispute on PayPal/:
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Wow, it truly takes an evil mastermind to come up with that. : D No big deal though, just let them know that your Messager's ToS states that anyone who ever messaged you agreed to donate a kidney and a firstborn child to you. Even if they haven't taken proper care of their kidneys, it should at least cover the cost of the time you've wasted on them.
