This has been my first bad experience in the world of commissions and I hope this will be the last beware I will have to share here.
Everything began on 17th April 2018; I had started taking commissions some months before, so I was reeeeally naive about it and my English skills were terrible as well, so I apologize for the horrible grammar in my messages.
At that time I didn't have any Terms of Service yet, but I had already started working with FyreDraygg (we are two artists working together. I keep public relations)
I was in a Telegram Network made up of several channels where artists can show their price sheets and find clients; buyers can send requests in order to find the right artist for their needs.
I saw this user requesting a couple of dragon designs (that's my field of specialty), so I contacted them.
We started chatting and they seemed quite interested, so I asked them all the information I required to give them an initial quote to see if it was fine for them. They accepted and explicitly stated they were fine with the price; they sent me a lot of references and details about how they wanted the two pictures.
Important for later: they asked us to complete this work very quickly.
I told them that payment must be fulfilled after seeing the sketch.
Initially I made a sketch, but wasn't very convinced about how it turned out: when I work with the kind of buyers I call "yes-men", meaning people who accept everything you show them without ever having any critique or preference to share, I try to use my personal taste to improve the quality of the work to a level I find at least acceptable.
Thus, after talking to FyreDraygg, we made a second design and showed it to them. They (unsurprisingly) liked it and everything was still fine. After that, I pointed out that payment was then due. It was a very big order for me at the time and my queue was full, so I decided to proceed with lineart and coloring even if payment hadn't been received yet. (That was my fault, I know, and I've learned to avoid doing this, but this is besides the point of my beware)
Then we asked for an email address to send the invoice to, they provided it and sent the invoice.
After some days we kindly pushed them for payment, especially since they had asked us to be quick at the beginning and we wanted to complete this order asap.
As I explained in a previous post, I believe that when a commission is placed, the buyer is responsible for setting the required funds aside so as to be always ready for payment, especially after confirming they can afford it. I was very annoyed, but kept this to myself.
Eventually, no payment was received and we had to canceled the commission.
I wasn't as professional as I'm trying to be now and I didn't have a lot of patience, I know, but this was already the umpteenth person who thought it's ok to be paying late for a commission they themselves rushed, because apparently it's fine to push the artist for work but heaven forbid having to pay on time.
After all of this went down, this person sent another request on the market channel I first found them in, asking for another kind of work. Thus, I sent these screenshots to the admins of the channel and the user vanished from Telegram, deleting their account; so I don't have any information besides the old username and the Telegram id (I use Plus Messenger and ids are public)