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Our entire conversation starting at the point where I confronted them regarding the charge backs here - https://drive.google.com/file/d/1kytjdKIUkqUK82fOgdv-Rz-1h1-ZOUMn/view?usp=sharing Geckorobot1 received their artworks: https://www.furaffinity.net/view/30840303/ https://www.furaffinity.net/view/31188488/ Starting at 06/14/2019 The first piece totaling $180 and the second $220, with the breakdowns sent via invoice on paypal, my TOS is listed here : https://www.charmrage.com/terms-of-service, since I want everyone to have all the information at hand. I began by asking them what had happened though already another artist had contacted me since this chargeback happened along with several to 7 artists that I know of in total. They began by telling me that they paypal glitched out and opened all of these cases, and that the account was then deleted. I asked for them to reach out to paypal, and have the disputes removed, at this time I had paypal funds and I had not been in financial danger so I wanted to find a resolution. They offered to send a new payment, which i declined since you are 1. not supposed to take money for services through friends and family 2. would not remove the cases against me on my business account which would affect my credibility with paypal, they also offer a contract which I also reject. I asked if they would call, but eventually called my self and the disputes were removed by paypal, and they stated that the bank denied their clients claims and ruled in my favor. At this time I believed it was over, the situation made me feel uneasy, but the claims were removed. This all happened over the course of the weekend. 06/19/2019 On this day I was notified that one of the cases was re-opened and that, I lost the other one due to lack of shipping. I immediately contacted paypal and they informed me that the bank had re-opened the cases at the clients request. At this point I wrote my quick AB on twitter since this person was still getting art and there were too many things pointing to a potential scam. They reached out to me again offering to pay, and I ask them to reach out to their bank and have the cases removed. This also brings up the fact that it was not a paypal glitch or account cancellation that had triggered any of this like I was told, it was a dispute filed through the bank. I told them to reach out tho their bank and they find reasons why they are not able to opting to e-mail them. They continue to ask me several time to take care of it like I did before, which I already mentioned to them was not possible. It seems at this point all of their payment methods are failing and no change occurs. They offer to use square, which the same thing can happen on in the same way. 06/21/2019 They continue to try to pay me in methods I refuse since they are not legitimate, I cannot trust this person so I don't want to receive payment in a method they can repeat this. These other methods would then not be attached to the services done so then their disputes would become valid. 07/02/2019 By this time I have lost both my cases with paypal, their bank sided with them. Their bank won't re-open the cases for them and state they opened the cases. 07/04/2019 I offer them the ability to pay me back through Zelle which is another payment service, but would not be attached to my business account and is not possible to chargeback on. They offer to use Western Union but at this point I refuse to spend more time going to a location to pick up[ money when the payment service I mentioned can be done via a phone, involving no parties to go anywhere just sent the money.I ask, since I was left under the impression that I was going to receive payment, turns out that they still need to pay other artists. 07/14/2019 They offer to mail the cash even though I have explained that I will only use Zelle, which to me is again not safe of legitimate. They then proceed to become upset over the post AB on my twitter. They at this point have still not paid me, and I don't feel any progressive change occurring only arguing, I included the rest of the chat so as to not hide anything.
So this all starts with Geckorobot1 (Nyx) Messaging in April asking for a commission. I happily accepted as, while i was working full time at this point, i still made time to do commissions but they were a bit slow going. I kept this person updated as frequently as possible, so communication wasn't an issue. Fast forward to June, the commission is complete and needing to be sent out. I start seeing multiple bewares on twitter about this person filing charge-backs on people even when the art is completed so i hesitate on sending it out for things to die down and see the outcome of all these bewares, more to protect myself than anything. A few days later, i get a charge-back filed through his credit card company. He claims he is not filing any of these chargebacks but i have proof via paypal this isn't the case and im very distraught, because along with the commission cost i now have to swallow the 20$ paypal fee (half the cost of the original commission+) Dispute Paypal transcript (Blocked out my name) I wait to see if i get a message from this person explaining themselves, and i dont. Not a word. I end the dispute and eat the loss, and block them. I then contact paypal and was thankfully able to get a payout so i can safely keep the art and not have to worry about being scammed out of work already done AGAIN. Without adding too much unnecessary info about the drama surrounding this and my conversations with this person arguing about insisting to pay after betraying my trust, I dont believe the list of excuses he gave as to why this happened. It went from, my paypal glitched to i deleted my paypal and it caused charge-backs to its my card messing up. None of which i believe as none of these things actually happen and i have proof from a paypal representative saying these were filed manually. This made me so nervous to continue using paypal but the representative did say that digital artists have protection, so all i can really say is keep receipts of everything and contact the help center if something goes wrong. You are protected. Since i didnt get to save messages of the transaction before i blocked here are messages admitting the charge-back and me denying further payment. I wish i could provide more info but since i shut the situation down so quickly after hearing from others i really didnt have the energy to hear more excuses/ arguing ways to get the art from me.