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Showing results for tags 'chargeback'.
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Woke up to a charge back on Paypal this morning. I sold an adopt I previously bought to Fytch back in March, I have the conversation where you can see she clearly agreed on the payment and agreed that she saved/received all the art of the character. I have already sent all of this to Paypal, I have also spoken with Paypal to which they told me they are aware of Fytch doing a lot of charge-backs recently. They stated that unfortunately Fytch went through her bank/credit card and that they would have to send my proof to them and wait for a decision. Until then, I just want other to be aware that this is happening a LOT and I hope that it stops.
I opened this YCH for 2 slots scene [NSFW] http://www.furaffinity.net/view/31649056/ This person noted me they wanted to claim both slots with the other person. The buyer replied giving me link to character's ref and email for PayPal invoice I have received the payment and started working on the order. On July 21st YCH had been already done and sent to both customers and was uploaded to my gallery. Also it shows that person had been read the note with the finished artwork. I didn't got any reply from this buyer, but since I had some similar not talkative customers, I assumed that everything is ok. But just recently, on April 30th, I discovered an open dispute in PayPal from Fijipupper with the only description "they scammed me, sadly". So I tried to contact Fijipupper using a messages in the dispute window and here through notes on the FA, but was ignored. After turning to PayPal, the case, unfortunately, was not closed in my favor. (Sorry for the bad quality, the schreenshot was made via phone) All of this has really stressed me out now. I used to get a case in PP before, but after talking with the customer everything was peacefully decided and closed. But seems not this time. In any case, I want to warn other artists to be really careful receiving orders from this person.
Commission was asked for through DM's on twitter. Invoice was paid on the 29th of July Commission was completed 30th of July and delivered/received. Dispute was made August 15th User seems to have changed their twitter handle in that time. ( Previously @ FoxyAnya_ | Currently Aika_productions ) I have included the form reference link opened as a screenshot and a screenshot of the character ref provided via DM to prove it is the same commissioner by reference given despite the name change. I contacted them via DM and learned that they were on the used paypal account with their guardian. (I also speculate this is why the invoice e-mail is different from the dispute e-mail on paypal) The guardian has filed the dispute. After further discussion with the client it appears they asked for the commission. Paid for it, and now the guardian is disputing. I requested to be put in contact with the guardian to try to resolve this. Client dodged this request. I inquired if they had text proof of the guardian granting permission for them to get the commission through the account. They said yes, they had texted it. When I asked for a screenshot for my paypal case they stated they could not find it and stopped responding. Paypal dispute is still pending. I have provided all information I could to paypal at this point, however, as this client claims to not be in charge of the paypal account they utilize I felt this warranted a warning.
On the 19.03.2019 a person nicknamed Fytch contacted me in order to commission a custom base from me, which they would later use to sell YCH art with. On the 20.03.2019, they asked me for my PayPal link in order to pay me. I haven't received the payment at that point but I continued to work on the drawing nerveless. On the 21.03.2019, I finally received the payment and was able to send the base in a psd file to Fytch. They also paid me 25$ instead of 15$ for my hard work. And all was fine until today (17.07.2019). I logged to my PayPal, just to learn that the payment from Fytch got refunded because of an "unauthorized transaction". My account got sustained until the whole situation gets cleared out. At the moment when I'm typing this, my account is still at loss for 23,27 USD. Please, let me know if you find someone using the base seen below to earn profits with it. THEY DO NOT OWN THE RIGHTS TO IT! Thank you.