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  • Welcome to Artists Beware! 

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  • Beware: Touya_Vulpes


    Celestina
    • Who: Touya_Vulpes
      Where: https://www.furaffinity.net/user/touyavulpes
      When: 12/03/2012
      What: Commission


    Dec. 19th, 2012 at 7:47 PM


    ritz_bitz25

    WHO: I am an artist that goes by Ritz_Bitz on FA. I was commissioned by Touya_Vulpes on FA.

    WHERE: During my livestream art session.

    WHAT: I was livestreaming $10 shaded headshots done traditionally. People could have them laminated and mailed for $1 more. He was the first to order and got his art that night. 2 days later, on December 5th, I recieved an email that the funds were on hold and I needed to take action in the resolution center. I responded saying "He got his art that night, its intangible goods but he has the file already so I cannot offer a refund". Today, the 19th, I got an email saying the payment was reversed and given back to him. Turns out I'm not covered as a seller of goods unless the item is shipped, so he was able to make a claim he never recieved it and I lost my case because I couldn't ship this intangible good.

    WHEN: Livestream took place on December 3rd and he recieved his art the same night.

    PROOF:
    scamproof_zpsdcfc6b68.png

    proof2_zps07e0ad8e.png

    fanote2_zpse4b9d2d3.png


    EXPLAIN: When the hold was placed, I was confused but figured something wasnt verified with his account or such. I didn't contact him at this point, I answered the case in the resolution center and waited. Today I got an email that the payment was reversed, and I saw that the $10 had been sent back to him from my account. Upset and irritated, I noted him about it and he said "Oh I've been having issues with paypal for the past couple weeks. I don't know what it is." I told him he needed to resend the money or I was gonna delete the art and go through paypal for a resolution. He acted slightly irritated, saying "*sigh* fine just delete the art". I already completed the work, so obviously I wanted to be paid for it. I called paypal and spoke with their customer service.
    It turns out he filed the claim that he never got what he paid for, and I had no defense with it being 'intangible goods' that I did not ship. This is why I lost the case.


    I DID get my money back, however I am extremely displeased with the way the commissioner acted, trying to get his money AND have the art. He has been blacklisted now and I have changed my commission policy to having all the work I do shipped out so I can protect myself.



    EDIT: this commissioner is now suspended from FA for doing this to a countless number of artists within the same 2 week span.
    he is APPARENTLY working with paypal as of dec 30 but stopped replying to all comments/emails after that, so who knows.

    It's official though: I'm no the only one this same thing has happened to.



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