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armaina

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About armaina

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  1. armaina

    TOS Review

    So, someone decided to respond to this by sending me an anonymous message on tumblr rather than replying here so I'm going to answer here because it makes no sense to answer it on tumblr I'll have to read through what the requirements is on that so I know what exact verbiage I'd need. My guess is it'd be something to the effect of making a guarantee you won't misuse privately obtained information but I'll need to make sure. Yeah I should have a section for policies regarding shipping in general. I rarely ever do but it would be good to have. Those details would be on the commission pages themselves, which I have not constructed yet. FYI for the time being, I provide all this information to the clients directly as part of the negotiation process before money even changes hands and I even notate that information in commission invoices for concrete reference for both myself and the client. I'm guessing this is in reference to the possibility of reused work. I'm likely going to be re-working that entirely as I genuinely don't really see myself doing that in the first place. Once again, details intended for the commission information pages themselves. Would be nice to have some clarification on this. (such as if the problem is formatting or the actual writing itself) TY for the rest of the heads up on the stuff I need to add.
  2. armaina

    TOS Review

    https://docs.google.com/document/d/1r5-BVKNXe85oqHX_DocBzSZpqjTJPINILGj8EpsXdfM/edit# I've been going through my TOS and would like if anyone could look this over and see if there may be anything I missed or if anything doesn't appear to be clear enough.
  3. I emphatically disagree here. Considering they paid in April and heard absolutely nothing until they themselves until they themselves contacted the artist in June, and on top of the potential proposed deadline (despite the fact that the artist TOS claims they don't follow deadlines) The desire to ensure work is done both before the deadline, if at all, it makes sense to want to check in to ensure the deadline was met, which as we can all see, it very much did not. All things considered, and with how much the OP was yanked around, the OP hasn't really IM'd the artist all that much. I've seen harassment-level commission inquiries, this isn't it.
  4. I admittedly wouldn't have charged for such a minor edit, however I probably would have asked further clarification questions before I actually made the edit itself. Hearing a request phrased as 'two triangles on the cheek' and nothing more would have made me follow up with 'what do you mean two triangles, do you have examples?' because that's too dang vague to work with and I value my time. And while I know it was a YCH do you ever show the edit sketch stage before you finish things up to your clients? I feel like this whole thing could have easily been avoided had WIP been shown sooner. I can only speculate of course, seeing as I have no idea what the type of finish was intended for the piece.
  5. Positive reviews for Armaina
  6. You mention you've not had a lot of experience in getting commission work of your characters, but you seem to have a very good sense of what is or isn't good business as you were very spot on in every point you made. (also a little fistbump for sticking up for your previous commission work's artist) Almost nothing about this is appropriate for the artist to handle this commission. From the solicitation to the very end, every step was so poorly made on their part. Any artist that has been doing commission work for some time should be using invoices for everything. It helps the artist keep it organized, it gives the clients a much more reliable paper trail of what they commissioned. And that's before even getting into the matter that specifically requesting a client to pay for or avoid the transaction fee, is a direct violation of PayPal's policy. I'd highly suggest avoiding any artist in the future that insists on Friends and Family payment. I'm also floored that they blame you for the lack of updates. They could have at any point left you a message, Discord doesn't just reject messages for people that are offline, it even lets you know if a message didn't go through so it's not like there would be any ambiguity. They could have cut off the piece, asked you for clarification, anything, but they didn't put in any of their own due diligence in ensuring the work was accurate or that they judged their own time appropriately. "No artist wants to see what another artist drew in regards to a commission" This statement is the one that I just can't get my head around. This is clearly a person that has very little experience in doing commission work outside of video game characters. I assure you, everything about that statement is not true, so much of my work and other's work relies heavily on other artists' renditions of the characters and unique characters will have refsheets drawn by another artist. Knowing what you like about how another artist drew your character helps the next artist know what to shoot for in their piece, and even knowing what didn't turn out quite right, can help the next artist know what to avoid. All I can hope is that they learn from this in order to better conduct themselves and gauge their time in the future.
  7. aww this is so cute! I love the look of the chunky paws! Ooooh some really nice horse armor ?
  8. Breaking the ice with a Boss Sprite pixel art commission I completed rather recently that I'm pretty proud of
  9. Got something you made you're proud of and want to share? Don't feel like making a whole new thread for yourself? Post it here! (technically it doesn't' even have to be most recent, it could just be something you made you're really proud of) Anything creative may be posted here, fursuits, crafts, music, written works and so on. If the art includes, Nudity, Explicit Sex, Excessive Gore or something else you might not be so sure everyone can handle, be sure to wrap it with a spoiler tag and warn for whatever potential content may be in it.
  10. Even if it seems like it's just splitting hairs, I think there's a world of difference between having a Right To Refuse Service clause and just straight up calling it an 'a-hole' clause. There's a certain lack of professionalism about that, and that in and of itself can carry some weight that you're willing to fling insults right within your TOS says a lot about an artist. It's not proof, by all means, but it's sure not a good look.
  11. WHO: Onnanoko WHERE: FurAffinity: http://www.furaffinity.net/user/onnanoko/ Patreon: https://www.patreon.com/Onnanoko Tumblr: http://onnanoko-artwork.tumblr.com/ Twitter: https://twitter.com/OnnaNoNo DeviantArt: https://www.deviantart.com/onnanoko Weasyl: https://www.weasyl.com/profile/onnanoko Trello: https://trello.com/b/mg2YeGAt/onnanoko-commissions-queue Further Confusion 2017 - Dealer's Table (Purchase Transaction) Post-FC2017 - Telegram Conversation (Idea Submitted) WHAT: Half-body double-sided digital badge of my dragon character Sabre ($140.00 USD) WHEN: January 13, 2017 - Further Confusion 2017 - Commission Paid in full at Onnanoko's Dealers Table via Paypal March 9, 2017 - 1st Telegram Chat - Established contact. Installed Telegram. Stated that I'd like some time to think about commission details May 22, 2017 - 2nd Telegram Chat - Officially submitted commissions request details August 13, 2017 - 3rd Telegram Chat - Asked for status update, message went unread with no response September 25, 2017 - 4th Telegram Chat - Asked for status update, message went unread with no response December 30, 2017 - Final Warning with intention to post to artist_beware if no response given in 1 week - no response September 4, 2018 - Onnanoko updates her Trello page moving my commission from "Queue" to "Completed" with no work performed January 5, 2019 - Finally followed-through with threat to post to artist_beware after giving free 363-day extension of previous deadline EXPLAIN: At Further Confusion 2017 in San Jose, my mate Zaelgolin and I were doing the rounds in the Dealer's Room on January 13, 2017 before coming across the table of Onnanoko who was dealing at the convention. My mate Zaelgolin had previously gotten a badge from this artist a year before through an FA commission and liked it a lot, so he recommended I get one as well. I agreed, and requested a half-body double-sided digital badge of my dragon character Sabre. Onnanoko quoted the price as being ($140.00 USD), which I agreed to, and paid for at her table using Paypal using a Square reader extension on her cellphone. I mentioned that I did not know exactly what I wanted at the time of purchase, and asked if I was able to view her FA gallery once I got home from the con to try to formulate my idea. Onnanoko said this was OK, and recommended I contact her on Telegram once I was ready. I grabbed a business card from her, saw the Paypal receipt come through on my iPhone mail, and I was on my way. Here is a picture of the business card I have from Onnanoko placed with original items I am the only owner of (artist's email address redacted). On March 9th, 2017, I first established contact with Onnanoko on Telegram after creating a Telegram account and installing the desktop program. I confirmed the purchase details and explained that I would like to view all her posted art first while I thought of an idea, which she was OK with. On May 22nd, 2017, I re-established contact with Onnanoko on Telegram after viewing all of her posted art on FA and really enjoying it. The conversation with friendly and cordial, but unfortunately this would be the last time she would ever contact me (unbeknownst to me). There was a lot of friendly chit-chat about her artwork that I was complimenting in the middle of this conversation, so I have only supplied the beginning and end of the conversation in my screenshots. This is where I officially provided my detailed request. In all fairness, since I took a while to do this, I consider the clock starting from May 22, 2017, and not January 13, 2017 when my payment was made. This was just due to me being busy with work, life, and other things. I was in no rush to get the commission and was willing to wait patiently. Onnanoko explained that she would be busy with BLFC2017 upcoming, and to contact her after the convention sometime. On August 13, 2017, I sent Onnanoko another message on Telegram asking for a friendly timeline update. Unlike my last message, Onnanoko never read the message and no response was ever received. On September 25, 2017, I sent Onnanoko another message on Telegram after not hearing anything for 6 weeks. Again, Onnanoko never read the message and no response was ever received. On December 30, 2017, I had visited Onnanoko's FA page again and noticed that several previous commissioners all had posted "Shouts" on her page all asking for status updates from years prior, as they were not getting any communication back from her despite having their commissions paid-in-full. I then sent Onnanoko an email to her posted Commissions/Paypal email on her FA page stating with the final warning that I intend to open a Artist Beware post and Paypal Dispute if I do not receive some type of response within 1 week. A week came and passed with no response given. This was really disappointing, as I really did not want to have to resort to going through with this. This is likely the reason why I took an extra 363 days to follow through on my threat, because I really didn't want to have to go through the effort to do so, as well as all the negativity surrounding it. However, with Further Confusion 2019 less than 2 weeks away, I felt it was my moral obligation to warn others about the risk of giving this artist any money. Admittedly, I did not yet perform the official Paypal dispute that I threatened to do in my final email. This I feel is a bit drastic, and I would first like to try the Artist_Beware route in the search for a resolution. On September 4, 2018, Onnanoko updated her Trello page and fraudulently claimed my commission was finished by moving my commission from a "Queue" status to "Completed" status. It was actually a friend of mine that first noticed the status change, and asked me if they could see what she did. The truth is that I received no contact of any sort from Onnanoko since May 22, 2017. The fact that Onnanoko was starting to fabricate work completions that were never even started was particularly disturbing. And today, January 5, 2019, I finally followed through on my Artist_Beware posting, just 1-day short of a full calendar year after my communicated deadline. The artist has ruined the working relationship with me so much that a full refund of the ($140.00 USD) I paid her is the only resolution I will accept at this point. PROOF: January 13, 2017 - $140.00 USD Paypal receipt for commission - https://c1.staticflickr.com/5/4842/39658182993_61b9782185_b.jpg March 9, 2017 - 1st Telegram Chat - https://c1.staticflickr.com/5/4858/39658181953_ded4f49154_b.jpg May 22, 2017 - 2nd Telegram Chat (Commission request details provided) - https://c1.staticflickr.com/5/4821/39658182353_50695157f8_b.jpg August 13, 2017 - 1st Status Update on Telegram - https://c1.staticflickr.com/8/7835/39658182643_7af2d8624b_b.jpg September 25, 2017 - 2nd Status Update on Telegram - https://c1.staticflickr.com/8/7835/39658182643_7af2d8624b_b.jpg December 30, 2017 - Emailed Artist_Beware Post Warning - https://c1.staticflickr.com/8/7924/39658183473_978b511e5c_h.jpg September 4, 2018 - Onnanoko updates her Trello page fraudulently claiming commission was completed - https://c1.staticflickr.com/5/4851/39658184213_8844282090_b.jpg January 5, 2019 - Took picture of Onnanoko's business card from her table at FC2017 for Artist_Beware post - https://c1.staticflickr.com/5/4874/39658183883_58913a7db0_h.jpg
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