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So back in 2018 at FWA I commissioned Kenner for two badges, one for myself and the other for my SO. I was told that we could pick them up Monday before they left but unfortunately we had to leave Sunday night. I provided them with an address where they could send the badges once they were finished but we never received them. A year of waiting later I get back in contact with Kenner and ask for updates, I get told that they're being worked on or sent to me and nothing happens for months. I'm told I would receive scans, nothing. After those months of waiting I gave them an ultimatum, show me that something has been done or I'll be requesting a refund and sharing the chat logs that I've kept to as many places as possible. Doing that got me pictures of the badges actually finished, so now all they had to do was mail them to me and I provided my addresses where they could send me the badges (I moved so I made sure to give them the updated address). Now I'm about to move again, I gave them a day to have the badges to me by and told them again that if I didn't get the badges, I'd be sharing the evidence that I have of them not following through on their commission. Now that time has come and I am following through.

Edit 12.18.19: Mastercard has sided in the artist's favor due to a 120 day filing limit. <<To moderater, i might need help explaining things, or explination of what might be wrong with my claim, I or you can delete this, if needed >>> In July 16, 2019.I had posted via polycount, a job/commission. Trying to get help for a personal project with animating and help with refining a 3D model. When I was contacted Mr.Davis sent me several youtube videos and a website of their previous work. After reviewing it, I had decided to choose Mr.Davis for the project in question. Many things during our back-and-forth email had let me know we were both in understanding of what was project was. From there, we had decided to go through the bulk of the coversation through Discordapp.com. The following week we had hashed out all details and 'trimmings' of what was to be done and further discussed when prompted. the total cost was to be 1200 USD. After both of is agreeing to a "half now, half later" payment process. Mr. Davis went to work. During the same mention week. We had chatted on what needed to be fixed and what had been completed thus far. Then, a very long unwarrented, hiatus started. I waited 3 week with no contact of any kind. After trying to contact them a decent amount of times. Only to be told that by Mr. Davis had not been working on the agreed-to, project hardly at all due to other work taking over too much. I understood having too much to do and so I left it at that. I waited 2 more weeks. After trying for contact again. Mr. Davis stated that they they were, just now, visiting family, with little acknowledgement of the hiatus mentioned prior. Mr. Davis said after two weeks they would be back to getting back on track. I waited the alloted two weeks and then tried to contact them to see if all was well. No responses were had for 1 month, after the claimed 2 week, requested delay. It has been a total of 3 months trying to get in contact of my project or progress. I have filed a Paypal refund, only to be denied. Paypal stating that "I had recieved what was commissioned". I did not. As of now, I want to try and get in contact with Mr. Davis to see what went wrong. As, Mr. Davis has blocked me on Discorapp.com. I want to either get my money back or get what I was promised. If anyone could help with this, I would appreciate it.

Commissioned him for a couple NSFW images of mine and a friends OC proceeded to delay my request constantly then refuse to reply after a few months until eventually blocking me and keep the money also keeps changing @ URL's to continue scamming others The paypal name isnt his real name as he keeps changing the paypal name along with his twitter to remove any breadcrumb trails to them also used random artists art as his own when showing examples of his work

Who: Mo Twitter: MugsTheAlien, MugsTheGoblin, MoTheGoblin FA: PigeonsAndPeaches Instagram: shrimpgoblin What: Sticker Pack, $125 Where: Twitter Why: Misleading queue presentation, trying to break own TOS, lying about/omitting parts of our interaction in a Commissioner Beware Short version: I commissioned under the impression Mo had a reasonable-length queue. I then watched them do multiple adopts and personal art without any explanation or reason for the delay on my work (or anyone else’s). When I asked for a refund (in accordance with TOS) every attempt was made to discourage me from it until I pressed enough to get them to agree. I later gave in and agreed to continue the commission against my better judgment, accepting stickers in place of the original in hopes that it would help clear the air on the original concept. My commission was subsequently rushed and I was made to feel the villain for asking for updates and that it be finished within the buyer protection window. They left the drop shadow and stroke off the stickers and refused to let me add them myself. When I expressed I felt this was unfair, they did a beware on me with misleading and outright wrong information. Long version: In early June, my partner Ri bought an adopt (Hardy) from Mo as a surprise gift for me. I got in contact with Mo to get the name and details added to the ref sheet. In the course of our conversation, they convinced me to get a commission from them of the character. I’ll be honest and say I felt a little guilty because I dropped the whole “I might commission” thing and then kinda felt like I should. That’s on me. I really shouldn’t have commissioned under pressure. So, I went ahead and commissioned. The commission was promised at around 2 months. Which I wasn’t in a rush, but I figured with the small amount of commissions on their queue, it wouldn’t be too long. Mo did not mention to me that their queue was WAY out of date, leading me to believe there wasn’t much ahead of me, especially since they added my project almost immediately. In early September, Mo posted that their Trello was not up to date. I waited a couple weeks, thinking there were just a few things missing or something that had been taken after my commission. Then I checked in with them on Sep 17th. They verified that it still wasn’t up to date. I waited quietly, hoping this would be updated soon, but I was starting to get pretty stressed and worried. And resentful. In the time I was waiting to hear or see anything, Mo posted plenty of adopts and personal artwork, and advertised constantly for more commissions. I have nothing against artists having off days, doing personal work, etc., but there’s something very shady when you’re constantly open for commissions, your queue is out of date, and nothing you post seems to be related to completing or even working on commissions. I was seriously considering asking for a refund when I received a message from Mo’s manager on Oct 7, asking what I had commissioned, when, etc. Tabby (the manager) was updating Mo’s queue and rearranging things. I started to think that maybe there was some chance I’d get my stuff. After the queue settled out, I noticed there were a lot of people placed ahead of me, and certain people had been marked as a priority, but I was not one of them despite being one of the oldest comms in the queue. After waiting another several days, I reached out to see if I could arrange a refund (and yes, understanding that it wouldn’t be immediate and that it would not be in full). It was immediately demanded that I explain why. I explained that I felt I had been misled regarding the amount of stuff in front of me and that I was uncomfortable with all the stuff getting done ahead of me and the personal art. I was told why the delay was justified, including that they’d taken comms for “seasonal” things, were doing “minor” edits, the queue already was out of date, etc. I was told they weren’t “comfortable” giving me a refund since they’d started (note again I didn’t say I wanted a 100% refund, nor did I ever; I fully expected to only get a partial refund but I just wanted to be done with it all). I will admit that I shouldn’t have accused them of slamming out the sketch without proof, but it did feel very weird that the sketch appeared about 30 minutes after I asked about a refund. Please keep in mind their comment about how their sketches are “always rough” for later. Once the pose was explained to me, I could kind of make out what they were drawing, but honestly I still couldn’t really see many details. They also made a comment about “finding it odd” that I was asking for a refund after they started the sketch. I’m not sure what they were implying, since I hadn’t seen the sketch? And I never said I wanted a refund on work already done? I also found myself having to justify not asking for a refund when Tabby initially contacted me, but nothing was said about that being an option or a “last chance” to ask for. I was also threatened with being blacklisted for canceling, despite that being stated nowhere in their TOS. The flurry of texts after, I honestly didn’t know how to respond. I was trying to handle things as gently as I could. I get that refunds are stressful (been there), so I didn’t have any intention of demanding anything. I was handed off to Tabby, which was fine. She added me to the refund list. I was told there would be a delay, and at that point I didn’t know what else to say. I mentioned my buyer protection being a ways out, and that I would be comfortable waiting that long. In response to my “ok,” it was pressed that it would be faster to get art done, which again felt like being pressured to not do a refund. (I honestly wasn’t in a hurry, but at that point there were like, 6 weeks left?) After a few days, I started to feel bad for asking the refund. I really do love Mo’s artwork, and I thought maybe a compromise could be reached. I reached out to Tabby about possibly getting stickers instead of the original request. I figured I’d get 5-6 for what I’d paid. I was offered 15 instead, which I thought was pretty cool. While I was waiting, I noticed a friend of mine had gotten a (non-holiday) full body done, and I couldn’t recall having seen their stuff in queue earlier. Fortunately, I was provided with the sketches a few days later, and I finally started to feel like things were going well and I could get my art and have something to enjoy. I gave feedback on the expression/pose on one sketch which was fixed. I was a little surprised, though, when the next WIP I got was full color, since their TOS states there’s a line phase to refine pose etc. Still, the only gripe I had was that since he was supposed to be “puppy eyes begging” in the sticker, I wanted his eyes shinier. I specified that I wanted it only on that particular expression, but Mo added eye shine to the rest of the stickers later on, too, which I thought was nice. This was the next WIP I got Mugs has characterized my requests for edits as “rude” and excessive. I will let the reader be the judge. You’ll see the next interaction I had above as well. Mo had posted that they were going to be on hiatus to “deal with some family stuff,” but that clients could reach out if they had concerns. Which I did when I saw it about two days later. I was made to feel as though I had no right to ask about this, as an artist deserves a vacation, etc. etc. Again, didn’t really know what I could say or do, so I just stayed quiet until I got more updates. I was, at that point, pretty annoyed with how I’d been treated, but I wasn’t in the mood to be confrontational as I figured it would just result in my stuff being rushed. Updates continued, again without any WIPs between sketch and color phases. I didn’t want to ask for major changes since I wasn’t getting a chance to give feedback on lines, but I didn’t feel like most of what I was asking for was out of line. Lettering should’ve been a matter of just drawing over again, and they were nearly invisible on my phone (showed up ok on my laptop, though). Over the weekend, I saw that the last three had been uploaded. With this one, I felt like the fingers on the top left were really rushed (and honestly the whole sticker)? And looked odd. I asked for a fix on that. I also asked if there would be drop shadows like in this example that Mo has been posting as an ad on twitter for $5/each YCH sticker packs. Telegram recommends a stroke and drop shadow on all stickers, which is especially important since you can put complex pics in the background, so it didn't seem unreasonable to expect that those would be added in the finishing phase. Asked if the fingers on one sticker of three could be corrected (the top left). They were very sausage-y and looked nothing like the sketch (though the sketch is very rough). After being told no, no shadows, I was told that if I was happy with it, they could send the link. I asked if it would be possible to get them without a background so I could add simple outlines, drop shadows. I’m told I’m “rude” for wanting that, and “oops, I forgot to include the packet link!” Which tells me the stickers had already been turned into a pack and I was expected to accept them before I was even asked what I thought. I’m also told “I understand you may want things to your liking”. Well, yes, yes I do want things to my liking, since I paid $125 for this custom commission. I’m told I’ll be blacklisted once “the conversation is over,” and it’s made pretty clear that there is no intention to further update my commission. I write back with my reply. After which, Mo makes a “beware on commissioner” making several false and misleading claims, including that I approved the sketch for the original full body commission (addressed in next section). I have been blocked by the artist, and no attempt to make these stickers usable or correct the fingers on the one sloppily done one seems likely. Mo’s “Beware on Commissioner” and Counterpoints: Mo made a beware on me, which was misleading and inaccurate, and even contained an outright lie. They also posted excerpts of our communications out of chronological order, making it even more confusing. Please refer to the Long Version section to review transcripts for proof of any claims I make. They claim I approved the sketch before requesting a refund. If you look at the transcript above, you can see I never even saw the sketch until after I asked the refund, and I certainly never approved anything. They themselves state they completed the sticker and got approval without running the lines past me. Blatantly outside of their TOS. They claim I asked for changes after the stickers were completed, but I had no choice since they went from very rough sketches to completed with no input from me in between. Remember they said to me that their sketches were “very rough”? How was I supposed to know from a Very Rough sketch how it would look completed? I asked for fairly minor changes, and I would have requested them at the line phase had I been given the chance (if the lines were the applicable phase). At no point did they inform me that these were difficult changes. They claim I was impolite in my messages. The last two, yeah, I got "impolite". But I feel that most of my feedback was very polite, and at no point did Tabby say I was rude. Here they state their hiatus was due to an injury, contradicting their earlier claim that it was a family issue. They state they’re not comfortable with me wanting things done “while can force a refund.” But why should I be comfortable commissioning if I have no protection? They have $125 of my money. I have… what, a hope that I’ll eventually get my art??? I asked for a drop shadow before the pack was sent to me. I was direct with my request, but I wouldn’t call it a demand. I was not told there would be no drop shadow, and the only example of Mo’s stickers contained one, so I’d say, yet again, I was misled. They stated their beware “is not an attack” but then send it out to their followers with inaccurate information mischaracterizing the entire transaction to 10x the followers I have. Not sure what else I’d call that. I also never used the phrase “force a refund.” It’s odd that my hope to have my artwork completed in 180 days while I still had some reassurance that I had a way to get either the commission or my money back is something that made a professional artist uncomfortable. I didn’t ask for “one edit per sticker.” I maybe asked for four total? There was an entire sheet that I loved and thought was great and didn't ask for a single change on, and others I was willing to accept as-is even though they weren’t quite what I wanted. Regarding the following screenshot, their claim that that is how they responded when I asked about the break is a lie as well. That was a response to me asking about the drop shadows and edit for the fingers. While I absolutely could extract the stickers back to PNG and edit them from Telegram, I’m not going to. Frankly this whole hideous deal has left me with a very expensive pile of stickers that I really don’t know to do with. I don’t enjoy looking at them, even though intellectually I know most of them are really cute. I don’t want to use them. Basically, Mo technically fulfilled the letter of my commission with enough ambiguity to say they did what was promised. The commissioner beware was deleted when I posted a link to my version of events. However, Mo made no effort to correct the misinformation in the beware and has claimed I have been directly harassing them and continuing to cause them problems, and I am therefore still getting their followers turning up on my twitter to harass me. TOS Issues/Other Info and Proof: Proof they say that refunds are available at any time with no stipulation requiring justification. (And remember, at no point did I demand a full refund.) Proof they claim there’s a line phase of approval. Which I never got. Trello card showing the lack of a line phase: UPDATE 11/27/2019 In response to Mo’s beware, I posted a link to this beware and asked that people consider my side of the story, since there was inaccurate information in the thread. Mo subsequently deleted the first tweet in the thread, more or less hiding my reply as well. However, the rest of the tweets were still on their timeline, so I used my alternate account to post links to each of the tweets with incorrect information in hopes that I wouldn’t be silenced again. Mo subsequently deleted all but that last couple of tweets. After this, Mo made several posts claiming that it was “harassment” and that my partner (who had engaged them to refute misinformation as well) was also harassing them. At this point, I was understandably annoyed and furious over the whole thing and how I was being portrayed, so I posted the following. In response to this vaguetweet, Mo decided to release the stickers for public use and refund me (minus about $5 because they sent it as Goods and Services instead of refunding the original transaction). While I suppose I’m glad for the refund, I am of course concerned that they sent it G&S as a separate transaction, meaning they could chargeback at any point in the next 180 days. In consideration of the fact that the refund can still be revoked, and the possibility that other folks may have similar experiences, I will not be removing this beware. Mo continues to make claims of harassment and spread disinformation, and has failed to appropriately address any of the concerns raised in this beware publicly or privately.

So, I commissioned TattooRexy for a two character NSFW piece (bits covered, but still sexual), and after showing me the sketch they proceeded to stop replying. I of course kept trying, and sent a few more messages their way that they didn't even bother to look at, so I tried messaging their partner, asking them to please inform the artist that they need to get back to me; She was very friendly and told me she would get on it. I don't know if she did, but either way nothing happened. I waited a few weeks and sent them another message, asking yet AGAIN to have them inform their partner; They didn't reply. Now, a few months later, I open up a refund request through paypal, and only NOW does the artist look at my messages (on FA, when you look at a note it goes from yellow to black, indicating that it has been received and read), but still haven't replied, neither on FA nor paypal. TattooRexy does state in their TOS that a commissioner can get a refund at anytime, but will ALWAYS be blacklisted afterwards, I now see why they do this, and it is such a dick move. By doing this, most people who would get upset and request a refund, will simply just accept the total unprofessional nature of this artist and wait the months, or years, it'd take for them to reply, or let alone finish the piece.

I won an auction for a Noivern fursuit a while back, and before I made my bid, I asked if the suit could be altered up a little to fit my size. She agreed. After winning the auction, I agreed to pay the extra charge, and I added her personal account on Facebook. Fast-forward to May 2016. I asked about updates, and there wasn't anything to show for. Fast forward two years, I asked again, and she claimed that her suit was lost in a move, and would have to remake it. Fast forward again, after more occasional and unsuccessful attempts at getting an update, this was the last correspondence where she had actually replied, which was on Discord. There has been no communication from her ever since that one message. I honestly should've made a post like this years ago, but what's done is done. And during this entire, years-long ordeal, she had continued to complete other projects, including other fursuits. I hope that this post serves to help people not go through what I went through.

Alright this is a bit lengthy but I'll TRY to keep it short since this transaction started way back in May of this year. I ordered a plush commission on a discount price of $55 from Ghostly_howl on May 19 2019. She immediately accepts my commission and tells me a time frame of which this will be done. Great! I'm fine waiting five months for this to get completed. It's an anxiety plushie for my significant other, of his dog that passed away last year. I SPECIFICALLY tell them not to ghost me...and well, the pictures tell the rest of the story pretty well. Eventually I find her second account and contact her there, to which she EVENTUALLY gets back to me. She provides me with a "business email" Which I emailed, and NEVER got a reply. The ONE TIME she's ever consistant about talking to me, is the DAY I submitted my paypal dispute against her. I thought we had finally come to an understanding, as we had a VERY lengthy chat. But well, guess I can't be surprised that she just continues to ignore direct dm's for days on end. It's even more frustrating knowing we came to a conclusion, she finished my plush, and then HAS YET to send me tracking info after PROMISING SHE WOULD SHIP IT ON THE DAY SHE MADE THE LABEL. I'm just so tired and done. I am NOT the only person she has ghosted. I was in contact with another user who just said screw it, and got her money back. I saw another user waiting for over A YEAR for their commission. This person takes on WAY TOO MANY COMMISSIONS and then leaves everyone in the dark and upset for not getting back to them in a timely manner. This is NOT how you treat customers, let alone run a business.

(For privacy concerns, I have censored my username on these images) This was the 2nd time that I had ever commissioned WaifooBuns (who had been known as Loodii at the time)---I decided to commission her again based off a prior satisfactory experience I had from commissioning her prior to this (sometime back in mid-2018). This was me asking her if commissions were still open, to which she replied "Yes" to. This is what she wrote back in reply, to which I replied back saying that it was understandable and whatnot. This is the last message I've ever gotten from her. After she sent that, I decided to wait a few months to let her relax, get things back on track, and whatnot. However in April she suddenly disabled all comments on her pictures and deleted all journals. So I sent her this: Got left on read. Sent her another PM in July. This one hasn't been opened yet, Idk if she's been offline from dA or if she's purposely chosen not to open it. I had decided to given her the benefit of the doubt and assume that she was still dealing with family issues...however I immediately changed my mind when I checked her Instagram and saw that she posted this: Apparently Belle Delphine herself had commissioned this artist and she posted it onto her IG. I checked her profile on other sites, this was not something she had previously done uploaded before. I'm not even honestly sure if she's still dealing with IRL issues, but I got REALLY skeptical seeing that she somehow had the time to accept a commission from her of all people but somehow she wasn't checking her notes on dA. At this point I had decided that I no longer wanted the commission if she was going to behave in this manner but sadly I couldn't dispute it with PayPal as it had already been past the 6-months since I paid the invoice. I'm more than willing to change this post in the future and mark it as "Resolved" if she ever comes across this post or anything of the sort, but yeah...not really sure where it'll go from here.

I previously contacted this artist for a OTA, saw they were open for commissions and asked about it. I commissioned a full-body piece of my sona holding my cat on May 6th 2019 I sent the $40.00 along with a $10.00 tip. $50.00 in total was sent to this artist on May 6th 2019 I asked for an update on June 11th 2019, they told me they would work all owed art after the 17th. No WIPs or Updates for two months. Asked again on August 29th 2019 No response I gave up on this artist and asked for a refund on September 6th 2019. I was nice enough to let them keep the $10.00 tip. They got back to me on the 23rd of September saying no problem and wanted my paypal email to issue the refund. I have yet to recieve the $40.00 and they've been MIA since October 7th. I did send an email to them but radio silence. It's worth noting that they have been uploading premade adopts on a another account @adoptodelic on Instagram And other people are getting just as upset as I am on their last post on their main account.

On the 29th of May, I Bought 3 Acrylic charms from Vani's Square site. It does not utilise PayPal. Then nothing happened for several months. I DMed Vani on Twitter for a status update, 26th July; and my second attempt was answered: 4th September. I haven't heard from them since. They have a public Trello that is used for Commission work, and a public Twitter: while they have not posted recently, they have Liked other users' posts. It is now the 28th of October, and given the artist's record, I don't imagine I will receive anything.

Based on a prior satisfactory experience I commissioned BluHuny for a half-body name badge at BLFC in May, 2019. The commission was fully paid, $150, by credit card at the con. The commission was accepted and acknowledgement sent. I was #41 in the BLFC queue. BluHuny still had a considerable backlog of commissions from GSFC and did not start BLFC commissions until August 17. BluHuny promised to complete all BLFC commissions in 4 weeks. I sent in a ref sheet for my badge. BluHuny took a break of several days in early September to begin school. By this point 14 completed BLFC commissions had been posted on his telegram channel. However, updates to the channel, other than two posts promising to get back to work on art, ceased. There has been no communication from the artist and his FA is inactive. His personal telegram states not to contact him regarding commissions. I have no way to ascertain whether the commission will ever be completed. Telegram posts and detail line from my credit card statement attached.

I posted a comment looking for logo makers to make me a logo, LilDogMeat responded and on 5/15/19 we began discussing the logo, I was sent their paypal and I sent payment. I was then told that they were getting started on it. June 14 I asked for an update and got no response, a total of 4 months pass before I receive a response that they are waiting for their laptop charger thats been stuck in customs and that their files were on the computer that the charger is for. I asked if they provided and ETA for the charger and got no response. I went checking their twitter on the 23rd to see if they had been active (I'm guessing there is a time zone difference which would explain why their post is dated for a later date than it should be) and saw that they posted about sending out refunds to those they felt waited a long time and thus I went and asked for a refund on the 23rd. I was told I would get the refund on Thursday which would have been the 26th of September. Thursday comes and go and no refund so I send them a message asking if they needed my paypal on Sept 28th. No response, Oct 3rd I contact them again about the refund, it's now been a week past the date I was supposed to get the refund and a total of 11 days since I initially asked for the refund. No response. I sent a 'Hello?' Message on the 4th and informed them that if I didn't receive a response by Monday I will file a paypal dispute. No reponse. The paypal dispute was filed on Monday, I get a response the next day on the 8th and that is the last message I ever got from them. The paypal dispute was escalated on the 10th in order to give them time to issue the refund without paypal having to do so. Neither paypal nor I got a response from the artist and the dispute drug on until the 20th in which paypal closed it in my favour due to the artist never getting in touch with them. They have since changed the email that was attached to their paypal account, it is no longer they one they provided me when we first spoke.

In april, I hired DemonLordDante to do a picture of one of my OC. We came to an agreement. I would pay 80$ upfront and he would start working on it in June. June came and went and nothing was produced. I sent a message in July and he said he'd work on it soon. I asked how progress was going in August and he sent me a rough sketch, that I approved. In september I contacted him again and was told he'd get on it soon. At the end of september, I sent him an ultimatum: Finish my picture by the 14 october or give me a refund. Once again I was told it would be done. On the 14th, I filed a claim with paypal. A day later he refunded the money. Shortly after he took my order, he stopped taking OC commission. It would be fanart only unless you subscribe to his patreon. Also, every few days, he would post an ad to advertise his services, which I found really annoying considering his backlog. This ended peacefully in my favor, but I'm convinced he would have continued to string me along for months if I didn't ask for a refund on paypal. This is why I wrote this caution.

I had worked with this person in the past (like, last few years) on occasional commissions/in stream slots, and had a friendship with them. In march shortly after my birthday they had an emergency chibi sale due to some life issues they were having, so I got a chibi slot. On the journal (which unfortunately was deleted after the fact so I cannot go back to screenshot directly) it was stated that the chibis would be done pretty quickly, if i remember correctly it had either same day or within a week I think? It was not mentioned that it was part of a larger queue. Never got any updates or the art piece so after 2 months I asked the first time for an update. Didn't get one and was told they were moving so there was no update. So I waited until June... In a Picarto stream i pmed/wisped them directly and asked if they would be working on mine in the stream, they told me they were working on their Trello backlog...I checked out their Trello and my art was nowhere to be found. Mentioned this and they finally added it. Waited another 2 months (so August), watching their Trello board, seeing them add new things all the time, and do work on the newly added things, but never any update on mine. During this time they were doing in streams constantly, and also trying to advertise to me to buy from them again. Confronted them in August that i was uncomfortable with the lack of communication, with things being bumped ahead in the trello que, and that as there had clearly been no update (as I hadn't ever gotten one, and the Trello still had it marked as not started) that I'd like a refund. They flipped out, claimed there was actually a sketch done (no proof of one was ever given) I asked them to either finish the piece, or refund me as I had been waiting a long time, had been super patient and not pestering for updates. They said they would rather refund, and it would take up to a month and that they would turn the supposed sketch into a YCH. Still never showed it to me. I agreed to wait the month. I gave them almost 2 months, still nothing but them asking me to wait so they could get their nephew a birthday gift. I offered again for them to do a cheaper art piece. this occurred in one of their Picarto streams in a wisp chat so unfortunately I dont have screenshots of this as at that point I wasn't thinking I would have to do a beware, but had offered if it would be easier they could do an in stream sketch instead of the refund as I didn't want to cause financial hardship for them, again they refused. Just to note, the chibi was 20 and the in streams were 16, so i would have been fine accepting lower cost art in place of a refund if it would have been easier for them! I confronted her about it last night as I have been super patient, not badgering for updates, and actively trying to work with her on this. As can be seen in the screenshots they flipped out, then had her bf message on her account to insult and be rude AF, and finally she agreed to actually refund me. This morning I got an email showing that I was partially refunded because of claiming she started a sketch which honestly, there was never any proof of if and only mentioned after I expressed wanting a refund, so I'm almost entirely certain it was a lie to try to keep the money as on their trello it was clearly marked as not started, had zero updates and even now ive never seen the supposed sketch. I attempted to contact her again, expressing that a partial refund was not acceptable, and she had blocked me on Discord so I had to leave a shout on her FA. This was a complete disaster of a situation and I wouldnt wish it on anyone. I am still waiting for the other half of my refund but I am skeptical on if they will ever send it. I left a shout on their FA, expecting that they finish refunding me. They removed the shout, screenshots to show the new shouts that were posted as well as email I sent after they blocked me. After contacting them via email and making it clear I was not just going to drop it and provided the sketch. The sketch provided however, is very clearly NOT my character as it is a generic feline with a small mouth, and long tail. The character requested to have draw is a saber cat, with a nub tail. Sketch is included below to show it is clearly not the character shown in the ref

On the 9th October I talked to quick about commissioning a gift for my friend and we set on a price and date. Due to the rushed commission I asked him if he could send me the invoice before the sketches. He did so and I paid quick. The next day I woke up i get the sketches and one emote being finished. later on I also got the last 2 emotes I wasn't able to notice that the smug emote was traced but someone else did and proved it here.

I approached Voegel in February of 2016 for a chibi style commission, they promptly replied and we discussed prices. I immediately sent payment, and waited patiently for a response. June 3rd, i gently poked for an update and pretty much insisted that i wasn't in a rush. Being a full-time artist myself, i understand and know that it takes time. I never recieved a WIP, either. I then poked again on November 13th, i sent my final set of notes before I lost contact. Saying that i understand that things happen, and that i understand it taking a while. I did not want a rushed product, or to stress them out. So i unfortunately did not put my foot down after 9 months of waiting without a single WIP and sparse communication. Someone else had taken over their account and Trello (queue) to do small updates for customers. Fortunately i still see my name on this trello, but the links are broken and it hasnt been updated since 2017. https://www.furaffinity.net/journal/7748095/ (trello) https://www.furaffinity.net/journal/8187732/ (Google docs refund form) Time passes, and an artist i follow posts a finished commission on twitter and i recognize the character, so i very politely message them and ask if i can get the handle to the owner. They give me the new handle of Voegel and im able to message them once more. If not for this one random occurrence i would have never found them again. This last set of screenshots is our very short conversation about how to deal with this situation, that i never got a response to. I left the conversation open ended to get their feedback because at the time they were offering a refund AND the art, and i really didnt feel like that was necessary. I was okay with either, but i wouldnt feel right with taking both. I said i needed to make a new reference for my character and that if they wanted to do the art, that was fine. And i never got a response. Its coming back around to that same time of year in a few months, and i honestly think ive waited long enough without any contact. Like i said, im a full-time artist and have been for many years. I know things slip through the cracks, illness and self doubts/anxiety get in the way, and it takes time to put out work. Its hard. And i would have been okay with the wait if they would have kept contact with me, which they did not do. Account hopping without trying to get in contact with your commissioners is also not okay. I had to hunt this artist down to have them leave without a word AGAIN, and its become unacceptable. I just want to make it aware that this person may resurface again and that they still owe people work that they have not done.

Last year I commissioned the artist Seoir for an image of one of my OCs. They were offering $25 bust commissions, which was a bit steep for me at the time, but I really liked their art style. So, I send them their money and all is fine. I wait a couple months, because I know how long art can take, and go to message them to see what's happening and where they are at. Turns out that they have deactivated their account, and I have no other way to get in contact with them. So, in conclusion, this is somewhat of an undelivered commission story and definitely a beware story. Hopefully the attachments work. Here are some guides to understand what is happening: png 1-4: My back and forth with Seoir about getting a commission from them. $25 Bust Commission Sheet: One of the pieces that Seoir was using to advertise their commissions. (Sorry I didn't include their name, this was found on Google Images after the fact.)

I’ve asked Seiruii, for a commission that I never received from a year ago. I went to a Anime con, they were super busy but my friend’s back was hurting her so I had to leave. They finished my commission and promised to send it...I gave them my address so I can get my commission and...flash forward a year later tada! I got nothing...FREAKING NOTHING! They were busy with work but I didn’t receive my commission. I gave them my hardworking cash from my job that I got had to quit from. they only texted back three times. They claimed that it was sent and also said that they will look in their room and do another one but I haven’t gotten anything. I’m doing this beware because as a reminder and a anime con tip. make sure you get your commission at a anime con, if a artist says that their busy or it will be in a week. Don’t buy from them. I can’t trust Deviant Art Ych/Commissions and Artists in the artist galleries anymore. Because I got ripped off too many times in my life.

Never agree to commissions outside of written proof guys. As I don't have the first half the proof will start from the second point onward where they try to resolve the matter. Years ago I made a commission deal on skype to a partial friend (silly me) which was still a professional commission however. They were unresponsive for a while and I inquired about the commission to which I got no response. I since deleted Skype since I don't use it anymore and simply put them on an "owed" list on FA for quite a while. Last year they come to me out of the blue and post this where they do admit to everything. They put the blame on me and then proceed to dock me for a sketch done years ago. At this point a normal person would just demand their money back right? Well I decided to be curt and professional but still give them a chance. They respond to this in a way that even makes me feel embarrassed where they state that they are going to make it faster, messier, and sketchier... but still get their usual quality??? I was confused because it almost seemed like an insult to themself and was also annoyed because they should have made up for not responding for so long. I was again short with them but still polite and gave them a small amount of information to get through the commissions. They say they'll note me by next friday at the latest. The 4th of May, 2018 was a Friday so that meant the 11th which was the next Friday. They get back to me May 26th or more than 3 Fridays later to just apologize and make an excuse again. (Some blurred out as per guideline rules.) I haven't heard from her since and it's now September of 2019. On her profile it says she is even accepting commissions at the moment. As you can tell I have a lot of patience and have literally given them several years to do this. At this point I just want my money back. I didn't really want to have to put someone up on here in the end.

Okay so back on the very first of May I commission Hunter for a 3 character colored halfbody piece that was suppose to be an in stream commission. After first it went well. The sketch was done in the stream the next day, but it was cut short for reasons I don't know, but wasn't really a problem. fast forward three months to mid July and I ask for an update. She replies saying she got busy with work. Again no big problem we all have at one point. Jump another month to mid August and I again ask for an update. She proceeds to show me the sketch from the stream back in May. She once again says that life had gotten in the way and such. Now I'm a little annoyed because it seems like I'm just getting the same excuse. While I understand life happens in all that it's hard to overlook the fact that nothing had been done in almost 4 months at this point. On top of that she had been streaming an at least twice a week doing personal art and even once a birthday stream for her friend. I didn't wait as long last time as I had asked for an update on the 7th of this month and all I received as a reply is "Slowly, but surely". That tells me nothing and just lead me to believe that nothing further had been done at all. At this point I was frustrated and decided to take some time and ask others what I should do. They all advised I be direct and confront her about it which I did. At first I was trying to be calm and civil about it all, but I was met with the same excuse as well as a few new ones. All of which summed up to mean that is almost 5 months she hasn't done anything from that first stream. She calmed she was too busy with life, but could stream personal art twice a week and had even taken a commission this month and finished it in 2 days. But that wasn't the end apparently. She also decided to go to her server and basically badmouth me to everyone there thinking I wouldn't see it I guess and again using all the same excuses as before. Mod Note: The caps from the discord chat were removed as we couldn't verify how public this chat is. We did see that Scourge was named directly, not vented about anonymously.

I had commissioned Nexy way back in the summer of 2016, because I saw through a mutual friend that he was taking commissions to raise enough funds to attend Megaplex that year. I bought two badges in the style displayed in the attachments (character pictured is one he owned at the time; not sure if he still does!). Sadly, I no longer have access to the account I initially commissioned him from, but what I have left is a screenshot from that account proving that I tried contacting him for updates and, consequently, a refund, because of his lack of response and lack of WIPs. I later tried contacting him in 2018 via my personal account, providing that screenshot, as well as the original paypal transaction to prove it was me, and got ignored (and blocked from messaging him ever again). I never had him added or followed anywhere, so I am unaware of any situations he may have gotten into (and his twitter currently appears to be locked at the time of writing), however, he still has a responsibility to keep in touch and communicate about what's going on to his clients. Granted, it's partially my fault for sending the money via friends and family, so I have no way of filing a chargeback (and it's also my fault for waiting this long), but obviously, since then, I've long since learned from that mistake. As of now, I still have not heard back from him at all regarding where I stand as far as getting a refund. (His FB name has been blocked out as it contains his real name, however, you can see his profile pic to note that it's actually him.)

Artist riajoi took my commission (worth 250USD). The agreement was some art of a character. Received updates until a few months ago when my (Discord) messages went unreplied for over 2 months. Noted their account requesting a refund and filed a paypal dispute, received a reply about a week later accepting a full refund and they replied to the dispute allowing the refund. Dispute closes, refund bounces and is cancelled. Unable to get money or open new dispute. Filling out small claims court dispute now.

So, to start off with, the stuff here will be quite NSFW (Gore, porn). Just a head's up. Some months back I had a user on my FurAffinity page comment on one of the commissions I had uploaded. The content of this comment was inappropriate and disturbing, so I removed it and then blocked the user. My reference sheet for the character in question is available on my account, it's a submission anyone where anyone with an account that can see mature/adult content view it if they so desired to. The link is below: https://www.furaffinity.net/view/19500037/ This is relevant because the user I blocked, known by the handle EhJay on FurAffinity, then saved a copy for themselves (fine in of itself) and went to another artist to commission some gore/porn material. Needless to say, this was done without my permission. A friend somehow found these images on EhJay's FurAffinity gallery and brougth them to my attention, and they've been on FA for a few months. So likely not very long after I blocked EhJay that user went and got these commissions done. As I am not sure when FA support will get back to me and if the commissions will stay up, I won't link them from EhJay's profile but I have attached a small folder containing the relevant commissions. Again, gore/porn warning. I have (hopefully) removed the artists' name from the attached screenshots as I have spoken to them and they were very understanding about this situation. To summarize, I blocked a user for leaving a disturbing comment on one of my commissions I uploaded to FurAffinity. That user then went to use my character, without my permission, in some sort of revenge commissioning with very uncomfortable content. Hoping this serves as a head's up that this user is fine with using stolen characters in case they attempt it in the future.

So initially I commissioned them in January 2017 for a body suit of my bat oc. I do admit I didn't have a set date to give and was never given an eta on when it would be completed. I made a payment plan with them, so payments were sent at different times. Proof of payments: I paid 700 in total. I commissioned them through FA but getting in contact with them became a bit difficult, so conversations moved to Twitter. Read from bottom to top: After I tried to get in contact with them via FA and then their email, where I didn't get an reply. I contacted them on Twitter. Where it was still hard to get replies and updates on my commission. As seen it took several months for them to get back to me. I did my best to be patient. I know fursuit making isn't a quick process but we were into a year now. And they didn't have anything to show me, I could only take their word for it. Those were the only updates I received from West. With them saying they would draw the markings and cut up the patterns. I was happy to finally know progress was being made. Months go by and we're in 2019, it's basically been more than 2 years. And at this point I was fed up and requested a refund. They agreed to the refund and said I would have it that same month. Which was a lie and I am still waiting on a reply/refund. And at this point it's too late to do a chargeback. So I'm pretty much at a lost on what to do. I just thought I would warn people about their unprofessional business practice.

On October 6, 2017, I commissioned art fro Badcoyote during his Meatober Stream. It was a commission in which me and another person (known as Charrwolf) split the price for a two person image. Included is record of us discussing the piece, me paying my share on paypal, and a confirmation email from Badcoyote. In the confirmation email, he states that the work would be completed in November. But then he reported publicly on twitter that he ended up in the hospital Nov 1, 2017 and was there through Nov 6, 2017. This news primed me to be forgiving of delays, because obviously it was a huge crisis. It got to December, but then on Dec 5, 2017 Badcoyote (and his partner Lobo) publicly reported that their home was caught up in the California fires. Which was heart wrenching to hear and I knew it would mean that the piece would be in limbo for a while until they could get their lives settled. I mean, it would be insane to assume otherwise and I was alright with that. While I was aware he was streaming again by Jan 1, 2018, he later indicated on Jan 10th, 2018 that he was still homeless due to the fire. On Feb 16, 2018, Badcoyote opened up for more commissions in a stream. I admit, I didn't see anything wrong with this at the time as I imagined he would surely still be in financial distress and honestly trusted him to get to my commission as soon as he was able to. On Mar 14, 2018, Badcoyote opened up for more commissions in a stream again. During this stream, I had asked his partner Lobo about the commission in private chat and was told it was in the process of being worked on and I would hear more soon. (I had failed to screen capture this as I still trusted them and simply accepted the answer given). Then on Apr 2, 2018, Badcoyote further revealed publicly that he had been dealing with further medical issues which had taken precedence. Public announcements revealed that these issues continued through much of April. Obliviously, I could not argue with this as health is important. Finally, on May 1, 2018, Badcoyote provided the sketches for the commission and asked for feedback. Which I provided on May 2nd and he responded again on May 3rd. (note: the second picture also includes an email on May 4th, 2019, asking for an update, which he never responded to). At this point, I thought "Awesome, he hasn't forgotten me and is still working on this. No worries then." And, regretfully, was content to give him the benefit of more time. So when he had another stream on May 22, 2018 where he took more commissions, I thought nothing of it because I "knew" he was working on it. Then June comes around and more public announcements of medical emergencies. So, again, I give him leeway because like....that is terrible luck. September comes along and Badcoyote is having a month of streaming. I will admit the commission had slipped my mind at this point between a busy summer, returning to grad school, and my birthday coming up (also in September). Towards the end of the month of streaming, I remember it though and ask his partner Lobo again about it in stream private chat. He insists it is almost done and will be released in the upcoming Meatober stream in October. Figuring it was just another month, I accepted this (but again didn't think to screen shot it). On Oct 15, 2018, he publicly announces that due to medical issues with his dog and new jobs for both him and Lobo, the meatober fest would be delayed until after the election in November. Deciding that I would be able to wait till then, I said nothing (plus, like, his dog was hurt :( . I'm not a monster.) In a late Nov 2018 stream (however, not the Meatober stream), I asked his partner Lobo again about the commission and again was told it would be ready soon and would come with the Meatober stream, but did not say when it would be. At this point, I was growing frustrated, but I did not know what options I had available as it was well past the 180 days for Paypal and I didn't really have any friends in the furry community who I could ask for advice. This was also the first time I was having an issue with an artist I commissioned. So I just bit my tongue and accepted it, hoping it would be "coming soon" as he promised. Through Dec 2018, he continued to pump out finished works from the streams throughout 2018 but gave no news regarding the 2017 commission in question. He even held another stream, taking more commissions, on Dec 15th 2018. This continues into 2019 with another stream and taking more commissions on Mar 15, 2019. Again I asked his partner about the commission and was told it would be out by Apr or May. Not knowing what else to do, I again accept this answer. On May 3rd, 2019, Badcoyote announces he will be slowing down to work on grinding out commissions. This brings us to May 4th, 2019 when I emailed him to check for an update (and hoping that the email would jog his memory about the piece I was told repeatedly was "almost ready")[previously included]. Getting no answer, I message him on twitter on May 6th as I was unsure if his email was still accurate. He responds promptly and promises it will be done around May 22nd (give or take 3 days). "Sounds great" I think and set my concern aside, especially since I noticed on Furaffinity that he stated he was taking no new commissions until he got caught up. May 27th comes by and, getting home from work, it suddenly strikes me that I hadn't heard from him. So I ask for another update, unaware I was catching him in a stream. Now this news disappointed me, but I interpreted it (I would later realize mistakenly) that it would be done sometime in June and I went to bed figuring I would consider what to do (if anything) in the morning. The next morning is when I remembered that he had claimed he would take no new commissions until he was caught up. Frustrated and angry over the fact that again he was telling me it would be "coming soon" all while he was doing yet more streams. I asked some new friends in the furry community what to do and they told me to go to Paypal and try to get a refund, even if it resulted in shutting down both of our paypal accounts (due to the commission being a sexual piece in nature, which violates the Paypal terms of service). I was worried this was a bit extreme. At this point I remembered I had the discord info of Charrwolf (the person I shared the commission with) and asked for his advice on this issue. He advised a more moderate approach by publicly bringing it up in the next stream chat. I stated exactly what Charrwolf advised in the stream that evening. But it was deleted before I could even screenshot it. His partner Lobo then chastised me in private chat. Which, ok, thinking back on it. maybe it was a bit out of line, given it was a charity stream. but the commission in question was part of a charity stream from over 1 year and a half ago, so it seemed reasonable. (Following is the conversation with Lobo) Badcoyote then contacts me on Twitter and, in re-reading the messages, I realized (as stated earlier) that in my frustration I had misinterpreted what he said as meaning it would be "done sometime in june" when what he said was that he was putting off working on it till June (which isn't better, but means I was in the wrong to bring it up in stream). The following is the conversation we had. During the conversation, he states that there are others ahead of me with older commissions. When I ask about it, he deflects saying he won't talk about them. Frustrated again, but feeling bad for my misunderstanding, I sit back to wait and see if he delivers. Badcoyote holds another stream in June where he takes more commissions. So on June 20th, 2019, I ask for an update. In his refusal to provide an update on the commission, he does imply that he had at least 27 commissions from 2017 or older (based on his previous insistence that he could not prioritize me over older commissions). Again he states it is coming soon with a 2 week deadline if I leave him alone to work. I do so, though not entirely out of my free will as I had my own health crisis in July and August. In August, he again publicly blames job issues for delays in commission completions for the previous month. On Sept 6, 2019, he opens a stream to take free sketches. With my own life back in order, I asked for another update today (Sept 14,2018 at 9:03 am CST), to which he has given no response at this time (11:33pm CST). My instincts told me to give him time to respond, but my friends have urged me to post this to warn others. Seeing as giving him time has earned me no results, I have followed their advice. I hope no one else will have to deal with this. Beware Badcoyote / CritterCanvas. Note: I don't know if I'm out of line for commenting on what occurred throughout the 2 year time span especially since I didn't include images to prove that occurred. I have evidence of most of it (except where I specifically state I don't), but did not include it as I worried it would be regarded as violating the restriction against personal info, even though it was publicly posted. So I summarized it to give explanation to why I had nothing in evidence for such a long period of time and why I kept giving him time to work despite how long it was overdue.