Never agree to commissions outside of written proof guys. As I don't have the first half the proof will start from the second point onward where they try to resolve the matter. Years ago I made a commission deal on skype to a partial friend (silly me) which was still a professional commission however. They were unresponsive for a while and I inquired about the commission to which I got no response. I since deleted Skype since I don't use it anymore and simply put them on an "owed" list on FA for quite a while.
Last year they come to me out of the blue and post this where they do admit to everything.
They put the blame on me and then proceed to dock me for a sketch done years ago. At this point a normal person would just demand their money back right? Well I decided to be curt and professional but still give them a chance.
They respond to this in a way that even makes me feel embarrassed where they state that they are going to make it faster, messier, and sketchier... but still get their usual quality??? I was confused because it almost seemed like an insult to themself and was also annoyed because they should have made up for not responding for so long.
I was again short with them but still polite and gave them a small amount of information to get through the commissions. They say they'll note me by next friday at the latest.
The 4th of May, 2018 was a Friday so that meant the 11th which was the next Friday.
They get back to me May 26th or more than 3 Fridays later to just apologize and make an excuse again. (Some blurred out as per guideline rules.)
As you can tell I have a lot of patience and have literally given them several years to do this. At this point I just want my money back. I didn't really want to have to put someone up on here in the end.