So I commissioned an artist back in May. When I got my commission in August let's just say it wasn't what I expected. As in it was completely wrong as for as poses, character positions, and the overall theme, the only thing that is right were the characters. I told the artists but accepted the art as it was because I was honestly just that disappointed to where I didn't want to take the chance again. They, however, promised to do a piece to make up for it after finishing commissions. I just remember this as I was sorting files on my laptop. So my question is how do I go about asking the artist or should I just call it a loss because it happened so long ago?