I’m pretty sure they were already produced, they were announced when Vani had left-over stock to sell, which I had bought one of (kougra).
They always seem to excuse their behaviour with an empty wallet, yet at the same time they have created new merch, adoptables, moved/new pet/etc. They’ve been in the business long enough to know how to prepare for production costs, let alone manage their own spending habits.
Money they earn from sales should be allocated for what the goods are, eg money for charms is for shipping. It is unprofessional to run out and spend after a sale, and then say ‘whoops, i can’t refund you, the money is gone’. I *really* hope this scenario is resolved for everyone involved.