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Beware : Bad Coyote / Critter Canvas
WindTide posted a record in Artist BewaresAs of this writing, posted in May 2020, I regret to make such a post for an artist that, given his talent, is unfortunately an artist that has given due consideration to list my grievances towards. To start things off, I had paid for a commission to the amount of $520 through Paypal, for one of his themed stream commission pieces. Below is a screenshot indicating the purchase that I made to that effect: Having worked with Bad Coyote, and Lobosan who acts on behalf of Bad Coyote in commission related conversation, I admit that I had some past difficulty with one other commission. However, I was willing to be lenient in spite of this, and figured that given a reasonable time frame, with updates about where I stand, it would be no problem ordering a commission for the amount that I paid (the amount paid, by the way, included a tip on top of what was asked initially). Here is a snap shot taken from Discord initially about where I stood for the piece. Here, this screenshot conveys that: I had paid for the commission (with tip included) Bad Coyote (aka BC) has indicated that the "bulk of this would be done either October / November" Details affirming the commission and an understanding of what I had ordered. Fast forward to December 2018 (at this point, 3 months later, 1 month behind estimated delivery date) At one point, I wanted to follow up with Bad Coyote and Lobosan to ask about the commission, so I had messaged Lobosan to ask about my commission In summary of the conversation made here in the following screenshots: Bad Coyote was not feeling well and was unable to give an update on the commission If I needed to discuss a refund, then I would be welcome to ask outright (this will come into play later) I tried to clarify I just wanted to get an understanding of where I am at Given the stressful circumstances, I was willing to extend the time I had to wait Sometime after the conversation, Lobosan and I had messaged to see if we could set up a time to where BC would stream and work on the commission A few days later, I had messaged Bad Coyote to see if I could get an update on the commission which I had ordered At this point, I was in line to discuss with Bad Coyote about setting up a session through a streaming platform where I could see the commission being worked on: A few days later I had received a message from BC regarding the session: I had no other record from either Bad Coyote or Lobosan from this stretch of time, on any of my devices or chat logs regarding the status of my commission that I have ordered. At this point, many months later after what I had thought I had made an effort to communicate my stance and hopes of getting updates on the commission I had ordered, I was at a bit of a lost as to whether I would get any kind of news, or even suggestion that my commission would be started on. Fast forward to May 2020 (at this point, 18 months later, grossly behind estimated delivery date) I finally receive an update, and at this point was in low spirits to a point that I frankly didn't care any more about the commission This is where things went south fast as I had tried to express my wish to receive a refund on the commission: At this point, being human and having my patience tested, I had responded in a manner of indignation to have to put up with this: It is a lot to digest from the conversation, but I would like to offer as much context to this difficult conversation that I went through: I have been a commissioner for a few years at this point having ordered around 10 pieces or so. I had thought I had established a good artist / commissioner relationship at this point My previous efforts to communicate on my commission piece had earned me the criticism from Lobosan to be called a "thankless customer" with a "poor attitude" My efforts to try and discuss a refund having waited for so long, was no longer open to discussion (even though Lobosan had offered to give a refund at an earlier point) Naturally I had conversed to Bad Coyote directly and addressed my disappointment in all of what has happened in the span of conversations I had over the weekend (as of writing this May 4 2020) This is ultimately what I was left with on a parting note from Bad Coyote: After 18 months of nothing to go on for the commission that I paid $520, there was nothing to give an update as he seemed to have not started on it I apparently have received the same amount of communication to the other commissioners he had (which I cannot imagine how nightmarish this scenario has been for the other commissioners) Trying to address a problem to both Bad Coyote, and Lobosan, about the commission I ordered and waited for several months ago, has come to a point where having to ask for a refund has warranted me is "thankless" by the artist himself Whether or not I will receive the commission that I have ordered, remains to be seen. I have no expectations on it being delivered to me, or that it will be worth the wait that I put up with trying to communicate to both Bad Coyote and Lobosan over the commission piece. In all, I fail to understand how in the process of all that I had to put up with from Bad Coyote and Lobosan how any of this could be considered a "satisfactory mutual conclusion" having been barred from further association when I tried to address a SEVERE PROBLEM in their business model and interaction with their client(s). I can NO LONGER endorse Bad Coyote as an artist that is worth anyone's time to order any commissions from. They have demonstrated poor communication with their commissioners and will attack / discredit legitimate concerns that are brought up against them.
BadCoyote / CritterCanvas
TKtheAnimal posted a record in Artist BewaresMy personal journey with BadCoyote begins circa mid 2017, when I discovered his art on FA, and fell in love with his more realistic rendering of muscle. He had one pic in particular, of a bald eagle (Shown later below), that I just adored, and when he was open for commissions circa mid-2019, I created a PayPal account and made my first purchase: Specifically, I paid $250 USD for a character reference sheet, which included "Front, back and side view of the character, color swatch, and choice of font" and "A collaborative design session" (Included here is his newer commission form, circa July 2020, and his older one from early 2020, same prices and listings, but added a bullet point for "Complex armor/outfit/tattoos" costing $50 extra): I paid in full on June 22nd, 2019, and would not hear from BadCoyote again relating to my commission until April 24th, 2020, a full ten months after the invoice date: Now, lets talk about BC's Terms of Service (ToS): he has two separate versions, an old one (Used before July 2020, as far as I can tell) which he now claims applies to me based on my purchase date, and a new one (Screenshot taken in October 2020): Now you will notice the old ToS on the left has no set time-frame and refunds section, and is rather vague on when pieces will be delivered. If I give him the benefit of the doubt, the vagueness was not intentionally set up as a slippery way to get out of refunds, but rather run of the mill incompetence. This is seemingly corrected with the updated ToS on the right, which has a fairly comprehensive policy in the "TIMEFRAME & REFUNDS" section, specifically: I would consider a character sheet in the same level as a painted illustration, given the work involved, which would have given BadCoyote until December 22nd, 2019 to finish my commission. The fact that I didn't even hear from him until late April 2020 means he is in breach of his own ToS. And to be clear: He did not start work on my commission, as far as I know. BadCoyote does not run a Trello board, note system, regular tweets on progress, or updates to a profile like FA, Weasyl, Inkbunny, DeviantArt etc. with WIPs, nothing. BadCoyote routinely goes completely silent, for months on end, and no one has any idea what he has been doing in the months since his last tweet or last art stream on Picarto. The few updates commissioners or fans get is through his Twitter, which, for our purposes here, does not routinely give updates on commission progress or WIPs. He will post finished pieces randomly, usually weeks or months between such updates, and I never received any indication my commission was ever worked on. This leads to my character commission. On Twitter, I sent him examples of what I was going for: Here start and ends the "Collaborative Design Session". This is me telling him what I wanted with the commission, and then it just ended. I would send him more examples of what I wanted from bodybuilding references... Doesn't matter. He never acknowledged these additional images, or that he got my messages. Thus ends the "Collaborative design session", I guess. Personally, it did not feel collaborative, nor a session. Pretty unsatisfying, tbh. On June 28th, 2020, BadCoyote updated his Twitter with a list of 23 commissioners waiting on pieces: A few days after this tweet, BadCoyote announced one of his random Picarto streams, where he did art live, and his husband, Lobo, ran trivia, with prizes being either sketches or chibis (btw they still owe me a chibi from a year ago when I won trivia) done in an hour or less, live on stream. I take this as proof that he can work fast, as the following two pieces of my werewolf sona, TK, were finished within 4 days for the weightlifting piece, and the forest piece was finished live on stream since it was a $30 sketch commission, in under an hour: I would also like to point out his response to posting a queue of 23 separate commissions waiting to be completed was to draw sketches as trivia wins and take on stream commissions. Because he announced the stream, I figured that was a sign he was working, and decided to ask for any updates: Note that I did not say "I agree" or "I like it", because I did not want this to happen. But this was the first and only indication from BC that my piece was finally going to get worked on, a full year after the original invoice date of June 22nd, 2019. So I made a point to watch the stream, win trivia again (because that's what I do dab), and have people admire my eagley boi. This is the only piece I have received from BC regarding my $250 color character sheet, a full year after I commissioned him, paid in full: I'd like to note I was never sent a draft or image, and instead had to screenshot the stream. I will be honest: I don't fully like it, and I would have liked more changes, as I detailed on Twitter; such as a v-taper waist and more prominent obliques, as well as some changes to the muscles overall. This is a starting point, I fully get that, but BadCoyote and Lobo were seemingly against any changes made in the chat on stream, I guess because it made more work for them? Now, what I imagine BadCoyote will say is that because I have this pic, I will only get a partial refund from him, if any at all. My argument is that I paid for a character sheet he described in his commission form as being "Front, back and side, with color swatch". This is a black and white draft, barely the front view, and was started and completed on July 4th 2020, well outside the 6 month maximum outlined in the ToS, given an invoice date of June 22nd, 2019. This here represents the first and only piece of evidence BC did any work on my commission, and it was preformed a full year plus after invoice date/the commission was paid in full. I have not received what I paid $250 for, given the only work preformed is this black and white sketch, when I commissioned him for a full color eagle character reference sheet including front, side and back views. Since the Picarto stream on July 4th, 2020, I left Twitter because of personal reasons (Twitter was stressing me out, basically). This had the unintended consequence of cutting off my only communication line with BC, so I made a new Twitter account solely to communicate with him. He told me it would be better to email him, so I did just that: I never got replies when it came to updates on my commission, but he did reply to an email relating to his husbands health: I take this as proof he is reading this email address, and therefore is selectively choosing what he does and does not reply to. He told me on Twitter to email *this* email account. After speaking to a fellow BadCoyote commissioner about how long its taken and not hearing anything from BC, I finally decided enough was enough, and sent an email to BC saying I am posting an ArtistBeware on him because it has been over and year and a half now, and I have not received any updates on my commission. He did not reply. So I decided to leave a warning in his shouts to anyone considering working with him: BadCoyote deleted these shouts a day later, and reached out on FA: Let me be clear: There is no good time to ask BC to preform his work duties. Anytime I have seen anyone bring up the fact he owes them art or a refund, he treats it like he is being bullied, followed by a bevy of excuses ("Multiple Surgeries", "Burnout", "Been feeling sick because of my [censored]", "Dealing with family drama" etc). If I did not contact him on his holiday, I would have interrupted him while he was *totally* working on someone else's piece, or was sick and not feeling well, or was dealing with his dog, or whatever. There will never be a good time to make BC do his job, in my personal view. To ask him for updates regarding my $250 commission from a year and a half ago is quite obviously rude, and how dare I. The finale to this is I sent him a note on FA asking for any updates, and BC sent me a note back saying he is willing to do the piece, so long as I remain civil. So I accepted his offer, specifically because of this line: I reiterated what I wanted for my eagle design in response: Like the past year and a half, no response, no updates on Twitter, nothing. The week passed. Its been 18 months at this point. When BC talks about civility here, what I believe he means is "Go easy on me" and let him continue operating as he does. The way he conducts himself has lead to a queue of 23 people, all of whom paid in advance, waiting in some cases years for their drawings. When you criticize this simple fact, you are being uncivil in BC's view, and in fact, bullying him. BC says in his FA messages to me that he plans on leaving the fandom: To BC, all I can say is good luck.
Beware: Badcoyote / CritterCanvas
Wolfbrothren posted a record in Artist BewaresOn October 6, 2017, I commissioned art fro Badcoyote during his Meatober Stream. It was a commission in which me and another person (known as Charrwolf) split the price for a two person image. Included is record of us discussing the piece, me paying my share on paypal, and a confirmation email from Badcoyote. In the confirmation email, he states that the work would be completed in November. But then he reported publicly on twitter that he ended up in the hospital Nov 1, 2017 and was there through Nov 6, 2017. This news primed me to be forgiving of delays, because obviously it was a huge crisis. It got to December, but then on Dec 5, 2017 Badcoyote (and his partner Lobo) publicly reported that their home was caught up in the California fires. Which was heart wrenching to hear and I knew it would mean that the piece would be in limbo for a while until they could get their lives settled. I mean, it would be insane to assume otherwise and I was alright with that. While I was aware he was streaming again by Jan 1, 2018, he later indicated on Jan 10th, 2018 that he was still homeless due to the fire. On Feb 16, 2018, Badcoyote opened up for more commissions in a stream. I admit, I didn't see anything wrong with this at the time as I imagined he would surely still be in financial distress and honestly trusted him to get to my commission as soon as he was able to. On Mar 14, 2018, Badcoyote opened up for more commissions in a stream again. During this stream, I had asked his partner Lobo about the commission in private chat and was told it was in the process of being worked on and I would hear more soon. (I had failed to screen capture this as I still trusted them and simply accepted the answer given). Then on Apr 2, 2018, Badcoyote further revealed publicly that he had been dealing with further medical issues which had taken precedence. Public announcements revealed that these issues continued through much of April. Obliviously, I could not argue with this as health is important. Finally, on May 1, 2018, Badcoyote provided the sketches for the commission and asked for feedback. Which I provided on May 2nd and he responded again on May 3rd. (note: the second picture also includes an email on May 4th, 2019, asking for an update, which he never responded to). At this point, I thought "Awesome, he hasn't forgotten me and is still working on this. No worries then." And, regretfully, was content to give him the benefit of more time. So when he had another stream on May 22, 2018 where he took more commissions, I thought nothing of it because I "knew" he was working on it. Then June comes around and more public announcements of medical emergencies. So, again, I give him leeway because like....that is terrible luck. September comes along and Badcoyote is having a month of streaming. I will admit the commission had slipped my mind at this point between a busy summer, returning to grad school, and my birthday coming up (also in September). Towards the end of the month of streaming, I remember it though and ask his partner Lobo again about it in stream private chat. He insists it is almost done and will be released in the upcoming Meatober stream in October. Figuring it was just another month, I accepted this (but again didn't think to screen shot it). On Oct 15, 2018, he publicly announces that due to medical issues with his dog and new jobs for both him and Lobo, the meatober fest would be delayed until after the election in November. Deciding that I would be able to wait till then, I said nothing (plus, like, his dog was hurt :( . I'm not a monster.) In a late Nov 2018 stream (however, not the Meatober stream), I asked his partner Lobo again about the commission and again was told it would be ready soon and would come with the Meatober stream, but did not say when it would be. At this point, I was growing frustrated, but I did not know what options I had available as it was well past the 180 days for Paypal and I didn't really have any friends in the furry community who I could ask for advice. This was also the first time I was having an issue with an artist I commissioned. So I just bit my tongue and accepted it, hoping it would be "coming soon" as he promised. Through Dec 2018, he continued to pump out finished works from the streams throughout 2018 but gave no news regarding the 2017 commission in question. He even held another stream, taking more commissions, on Dec 15th 2018. This continues into 2019 with another stream and taking more commissions on Mar 15, 2019. Again I asked his partner about the commission and was told it would be out by Apr or May. Not knowing what else to do, I again accept this answer. On May 3rd, 2019, Badcoyote announces he will be slowing down to work on grinding out commissions. This brings us to May 4th, 2019 when I emailed him to check for an update (and hoping that the email would jog his memory about the piece I was told repeatedly was "almost ready")[previously included]. Getting no answer, I message him on twitter on May 6th as I was unsure if his email was still accurate. He responds promptly and promises it will be done around May 22nd (give or take 3 days). "Sounds great" I think and set my concern aside, especially since I noticed on Furaffinity that he stated he was taking no new commissions until he got caught up. May 27th comes by and, getting home from work, it suddenly strikes me that I hadn't heard from him. So I ask for another update, unaware I was catching him in a stream. Now this news disappointed me, but I interpreted it (I would later realize mistakenly) that it would be done sometime in June and I went to bed figuring I would consider what to do (if anything) in the morning. The next morning is when I remembered that he had claimed he would take no new commissions until he was caught up. Frustrated and angry over the fact that again he was telling me it would be "coming soon" all while he was doing yet more streams. I asked some new friends in the furry community what to do and they told me to go to Paypal and try to get a refund, even if it resulted in shutting down both of our paypal accounts (due to the commission being a sexual piece in nature, which violates the Paypal terms of service). I was worried this was a bit extreme. At this point I remembered I had the discord info of Charrwolf (the person I shared the commission with) and asked for his advice on this issue. He advised a more moderate approach by publicly bringing it up in the next stream chat. I stated exactly what Charrwolf advised in the stream that evening. But it was deleted before I could even screenshot it. His partner Lobo then chastised me in private chat. Which, ok, thinking back on it. maybe it was a bit out of line, given it was a charity stream. but the commission in question was part of a charity stream from over 1 year and a half ago, so it seemed reasonable. (Following is the conversation with Lobo) Badcoyote then contacts me on Twitter and, in re-reading the messages, I realized (as stated earlier) that in my frustration I had misinterpreted what he said as meaning it would be "done sometime in june" when what he said was that he was putting off working on it till June (which isn't better, but means I was in the wrong to bring it up in stream). The following is the conversation we had. During the conversation, he states that there are others ahead of me with older commissions. When I ask about it, he deflects saying he won't talk about them. Frustrated again, but feeling bad for my misunderstanding, I sit back to wait and see if he delivers. Badcoyote holds another stream in June where he takes more commissions. So on June 20th, 2019, I ask for an update. In his refusal to provide an update on the commission, he does imply that he had at least 27 commissions from 2017 or older (based on his previous insistence that he could not prioritize me over older commissions). Again he states it is coming soon with a 2 week deadline if I leave him alone to work. I do so, though not entirely out of my free will as I had my own health crisis in July and August. In August, he again publicly blames job issues for delays in commission completions for the previous month. On Sept 6, 2019, he opens a stream to take free sketches. With my own life back in order, I asked for another update today (Sept 14,2018 at 9:03 am CST), to which he has given no response at this time (11:33pm CST). My instincts told me to give him time to respond, but my friends have urged me to post this to warn others. Seeing as giving him time has earned me no results, I have followed their advice. I hope no one else will have to deal with this. Beware Badcoyote / CritterCanvas. Note: I don't know if I'm out of line for commenting on what occurred throughout the 2 year time span especially since I didn't include images to prove that occurred. I have evidence of most of it (except where I specifically state I don't), but did not include it as I worried it would be regarded as violating the restriction against personal info, even though it was publicly posted. So I summarized it to give explanation to why I had nothing in evidence for such a long period of time and why I kept giving him time to work despite how long it was overdue.