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I won an auction for a Noivern fursuit a while back, and before I made my bid, I asked if the suit could be altered up a little to fit my size. She agreed. After winning the auction, I agreed to pay the extra charge, and I added her personal account on Facebook. Fast-forward to May 2016. I asked about updates, and there wasn't anything to show for. Fast forward two years, I asked again, and she claimed that her suit was lost in a move, and would have to remake it. Fast forward again, after more occasional and unsuccessful attempts at getting an update, this was the last correspondence where she had actually replied, which was on Discord. There has been no communication from her ever since that one message. I honestly should've made a post like this years ago, but what's done is done. And during this entire, years-long ordeal, she had continued to complete other projects, including other fursuits. I hope that this post serves to help people not go through what I went through.
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Alright this is a bit lengthy but I'll TRY to keep it short since this transaction started way back in May of this year. I ordered a plush commission on a discount price of $55 from Ghostly_howl on May 19 2019. She immediately accepts my commission and tells me a time frame of which this will be done. Great! I'm fine waiting five months for this to get completed. It's an anxiety plushie for my significant other, of his dog that passed away last year. I SPECIFICALLY tell them not to ghost me...and well, the pictures tell the rest of the story pretty well. Eventually I find her second account and contact her there, to which she EVENTUALLY gets back to me. She provides me with a "business email" Which I emailed, and NEVER got a reply. The ONE TIME she's ever consistant about talking to me, is the DAY I submitted my paypal dispute against her. I thought we had finally come to an understanding, as we had a VERY lengthy chat. But well, guess I can't be surprised that she just continues to ignore direct dm's for days on end. It's even more frustrating knowing we came to a conclusion, she finished my plush, and then HAS YET to send me tracking info after PROMISING SHE WOULD SHIP IT ON THE DAY SHE MADE THE LABEL. I'm just so tired and done. I am NOT the only person she has ghosted. I was in contact with another user who just said screw it, and got her money back. I saw another user waiting for over A YEAR for their commission. This person takes on WAY TOO MANY COMMISSIONS and then leaves everyone in the dark and upset for not getting back to them in a timely manner. This is NOT how you treat customers, let alone run a business.
- 4 comments
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- ghostly_howl
- mrs_succubus
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TL;DR: I commissioned an icon. It had a couple things that were wrong and it wasnt up to par to her examples. After agreeing to redo it, she hasn't responded to any of my messages. She has been online posting that she is open for more commissions, but has yet to reply to me over several months. ---------------------------- Detailed version: Back in Feburary 15th, I commissioned NekoArt for an icon after she had posted opening for commissions to pay for some things. ($35 in USD) A few days later, she sent me the commission, but there were a couple things wrong (long eyelashes, no horns, ears going down instead of to the side). She never sent me a WIP so I never had the chance to correct them. They replied saying they'll fix it, and this was the last I heard of her (Feb 25th). Later I also realized the quality didn't match those of her other icon examples 2 months go by and I haven't heard anything, so I sent a new note on April. No reply, then one in August and one in October. None of them were opened. I emailed their paypal email back in August. I messaged her through telegram, which says she was last online in September. She has posted on another website just last month that she is opened for commissions (this was translated in chrome, so its a little rough). She has also posted a couple of times on her Tumblr in June, confirming she has been online.
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(For privacy concerns, I have censored my username on these images) This was the 2nd time that I had ever commissioned WaifooBuns (who had been known as Loodii at the time)---I decided to commission her again based off a prior satisfactory experience I had from commissioning her prior to this (sometime back in mid-2018). This was me asking her if commissions were still open, to which she replied "Yes" to. This is what she wrote back in reply, to which I replied back saying that it was understandable and whatnot. This is the last message I've ever gotten from her. After she sent that, I decided to wait a few months to let her relax, get things back on track, and whatnot. However in April she suddenly disabled all comments on her pictures and deleted all journals. So I sent her this: Got left on read. Sent her another PM in July. This one hasn't been opened yet, Idk if she's been offline from dA or if she's purposely chosen not to open it. I had decided to given her the benefit of the doubt and assume that she was still dealing with family issues...however I immediately changed my mind when I checked her Instagram and saw that she posted this: Apparently Belle Delphine herself had commissioned this artist and she posted it onto her IG. I checked her profile on other sites, this was not something she had previously done uploaded before. I'm not even honestly sure if she's still dealing with IRL issues, but I got REALLY skeptical seeing that she somehow had the time to accept a commission from her of all people but somehow she wasn't checking her notes on dA. At this point I had decided that I no longer wanted the commission if she was going to behave in this manner but sadly I couldn't dispute it with PayPal as it had already been past the 6-months since I paid the invoice. I'm more than willing to change this post in the future and mark it as "Resolved" if she ever comes across this post or anything of the sort, but yeah...not really sure where it'll go from here.
- 2 comments
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On the 22nd of February, I decided to commission Edjit on Twitter and asked for a NSFW piece with me and and a friend , during this time the replies took normal length and I wasn't starting to panic about it at all. Once they took the money I ask on the 23rd if they received both the funds from me and my friend and they confirmed that they did. From this point on-wards communication stops nearly all together unless I started it back up again. On the 24th and 29th of March I ask them if they have even started the commission as no communication was given to me since the start of the transaction, they then responded on the 30th claiming that they are still working on the other commissions before me. This is when it starts to get a tad worrying I contacted them on the 22nd of April, 14th and 28th of May asking them how the commission was doing to no response until the 30th of May where I get a message saying that they are now doing commissions again even tho they didn't even tell me that they stopped doing commissions. Nearly a whole month later I get a message on twitter from Edjit with a few sketch designs which made me excited that this commission was finally under way but after these images I got nothing for a whole month. On July 23rd I asked them how the commission was going and got a response claiming that it was going slow and that I could request a refund if I wanted one, and I didn't take one as I still thought in my mind that they have more than sketch sooner or later. On August 13th I asked how it was going when he then responded 12 days later?! that he was still tweaking it. Then nothing, it has taken so long that I mainly forgot about this piece until now that is how bad of a communicator this person is. I wouldn't even be mad if they just communicated better and not left me in the dark. I still want this piece but at this point I think I might have to accept the loss of money.
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So we commissioned one of our favourite artists, lupinprincess, to redraw our irl engagement photo. we have worked with her before, so we knew it was a good bet to drop $110 usd on her. the paypal fee took $6 of it, so we actually tipped her the extra $6 cause we trusted her. It is gorgeous, the background, the poses, just beautiful. but, my red panda nose looks not quite right. a little off. so i asked her if she was willing to change it slightly. not the whole picture, not the pose, just my nose. she immediately said no, and blocked me. all the money we spent.... the good faith we had in her.... and all i see when i look at it is my big nose... I wish she would have taken even a second to look at the drawing with me to find a solution. Maybe it wasn't the nose, maybe the eye and lips just need to be moved forward. But she wouldn't give me any more time to talk about it before she blocked me and ceased all communication. This is a once in a lifetime commission of our actual engagement and now every time i see that photo she redrew, all i can think of is how rude she was about it. so so so sad 😞
- 14 comments
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- lupinprincess
- 2019
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I previously contacted this artist for a OTA, saw they were open for commissions and asked about it. I commissioned a full-body piece of my sona holding my cat on May 6th 2019 I sent the $40.00 along with a $10.00 tip. $50.00 in total was sent to this artist on May 6th 2019 I asked for an update on June 11th 2019, they told me they would work all owed art after the 17th. No WIPs or Updates for two months. Asked again on August 29th 2019 No response I gave up on this artist and asked for a refund on September 6th 2019. I was nice enough to let them keep the $10.00 tip. They got back to me on the 23rd of September saying no problem and wanted my paypal email to issue the refund. I have yet to recieve the $40.00 and they've been MIA since October 7th. I did send an email to them but radio silence. It's worth noting that they have been uploading premade adopts on a another account @adoptodelic on Instagram And other people are getting just as upset as I am on their last post on their main account.
- 6 comments
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- beware
- psychedelicmaws
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On the 29th of May, I Bought 3 Acrylic charms from Vani's Square site. It does not utilise PayPal. Then nothing happened for several months. I DMed Vani on Twitter for a status update, 26th July; and my second attempt was answered: 4th September. I haven't heard from them since. They have a public Trello that is used for Commission work, and a public Twitter: while they have not posted recently, they have Liked other users' posts. It is now the 28th of October, and given the artist's record, I don't imagine I will receive anything.
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Based on a prior satisfactory experience I commissioned BluHuny for a half-body name badge at BLFC in May, 2019. The commission was fully paid, $150, by credit card at the con. The commission was accepted and acknowledgement sent. I was #41 in the BLFC queue. BluHuny still had a considerable backlog of commissions from GSFC and did not start BLFC commissions until August 17. BluHuny promised to complete all BLFC commissions in 4 weeks. I sent in a ref sheet for my badge. BluHuny took a break of several days in early September to begin school. By this point 14 completed BLFC commissions had been posted on his telegram channel. However, updates to the channel, other than two posts promising to get back to work on art, ceased. There has been no communication from the artist and his FA is inactive. His personal telegram states not to contact him regarding commissions. I have no way to ascertain whether the commission will ever be completed. Telegram posts and detail line from my credit card statement attached.
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I posted a comment looking for logo makers to make me a logo, LilDogMeat responded and on 5/15/19 we began discussing the logo, I was sent their paypal and I sent payment. I was then told that they were getting started on it. June 14 I asked for an update and got no response, a total of 4 months pass before I receive a response that they are waiting for their laptop charger thats been stuck in customs and that their files were on the computer that the charger is for. I asked if they provided and ETA for the charger and got no response. I went checking their twitter on the 23rd to see if they had been active (I'm guessing there is a time zone difference which would explain why their post is dated for a later date than it should be) and saw that they posted about sending out refunds to those they felt waited a long time and thus I went and asked for a refund on the 23rd. I was told I would get the refund on Thursday which would have been the 26th of September. Thursday comes and go and no refund so I send them a message asking if they needed my paypal on Sept 28th. No response, Oct 3rd I contact them again about the refund, it's now been a week past the date I was supposed to get the refund and a total of 11 days since I initially asked for the refund. No response. I sent a 'Hello?' Message on the 4th and informed them that if I didn't receive a response by Monday I will file a paypal dispute. No reponse. The paypal dispute was filed on Monday, I get a response the next day on the 8th and that is the last message I ever got from them. The paypal dispute was escalated on the 10th in order to give them time to issue the refund without paypal having to do so. Neither paypal nor I got a response from the artist and the dispute drug on until the 20th in which paypal closed it in my favour due to the artist never getting in touch with them. They have since changed the email that was attached to their paypal account, it is no longer they one they provided me when we first spoke.
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Back in February of 2019, Kenket posted on DeviantArt that they were taking money to "sponsor" Pokemon stickers. What this means was, she posted a grid of different Pokemon stickers, and a person would choose to send money to her to "unlock" one of the Pokemon. A paying sponsor would, in return, receive stickers in the mail, from a choice of either one of each unlocked sticker, or five copies of the Pokemon you sponsored. I paid the original sponsor price to unlock the Jolteon sticker (I paid $25; though it was later increased to $40 for future sponsors) and opted for getting one of each sponsored sticker. I contacted her via email about sponsoring, and she responded within five minutes, and gave me her Paypal email address to send the $25 to. After sending her the money and letting her know, I never heard anything else from her afterwards. Furthermore, once the deadline for the deal hit (I believe it was 24 hours?), she removed the original post from her DeviantArt, and I have not been able to find it on other accounts either. I waited a few months, as I was unsure of how long it may take for the stickers to be made and mailed out (no estimated arrival was ever given). During these months I never heard from Kenket, nor did she ever post anything on DeviantArt about the stickers. In July, as I still had not received the stickers in the mail, I decided to contact her again through email. I informed her that I still had not received the stickers, and asked if she had sent them yet, and if not, if she had an estimated time of when they would be shipped out. She responded the next day, saying she had received two packages returned to her in the mail, and asked for my mailing address again to check if one of the packages that returned was mine. I gave her my address again in response (the same address I had given her originally, of course). She never responded again after that, therefore I still was left not knowing the whereabouts of my stickers. About three months went by without me hearing anything from her again (though keep in mind she has been fairly active on her art accounts). So now, in October, on the 17th, I have emailed her once again, again saying I still have not received any stickers, and attempting to ask her if one of the returned packages she mentioned before was mine or not. And/or if it may have gotten lost in transit, how I would go about possibly tracking it down. It has been a few days now since I emailed her, with still no response, despite her being active on Twitter during these days. I don't really appreciate the lack of communication here when I am just attempting to problem solve what may have happened to my order. Leads me to say that I have never received a product I paid for, and nearly non-existent customer service from the seller.
- 4 comments
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- kenket
- tess garman
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In April of 2019 I purchased a $60 YCH from AbigailDS with a week or two turn around time expected as that what their listing promised. I got a fairly quick wip from them and was super excited to get my finished work. A month went by with no communication so I was unsure if what I saw was my final art so I messaged them and asked and was told the file was on another computer and they couldn't work on it, they'd work later. Another month, no contact from them, I inquire again. They say sorry again, they gotta add some background and effects and will send it. ANOTHER MONTH. I message again this time they say they were out of the country and will resolve my issue soon. I try to press for details, a deadline. They say they will try to get it to me in a few days. It's then I notice a lot of comments on their profile from others who are owed art and haven't gotten it yet (the only thing I don't have ss of before they deleted it). At this point I can't even get a paypal refund because it's beyond the time frame. I've come to realize I'm not going to get my finished art, I'm lucky I even have half way finished art. Some people have nothing right now. They are now deleting all comments on their profile of anyone complaining. They have deleted their journal postings saying sorry about owing art because people are complaining. They say they had a problem where they offered a lot of art and took a lot of money then had an art block. That everyone is refusing art and wants their money back but they don't have the money because they are helping a sick relative. Yet they are continuing to post up a new YCH and take new art. They've even posted new art. Yet I've waited since April for mine and there are others who've been waiting a three or more months still also. They tried to lecture me in their now deleted journal about me making up my mind if I wanted art or a refund which I can't lie really kinda irritated me. I wanted my art which I paid for. That's why I bought it. But as I kept getting false promises I just figured I'd have to start demanding a refund. But I did again, let them know in a message that I do want my art and if they can complete it I would really much rather just have that and be done with it. The images are my paypal payment & my personal messages. ramaloki is myself on FA which is why I did not block out that name in the images. I am ok with my name being shown.
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In april, I hired DemonLordDante to do a picture of one of my OC. We came to an agreement. I would pay 80$ upfront and he would start working on it in June. June came and went and nothing was produced. I sent a message in July and he said he'd work on it soon. I asked how progress was going in August and he sent me a rough sketch, that I approved. In september I contacted him again and was told he'd get on it soon. At the end of september, I sent him an ultimatum: Finish my picture by the 14 october or give me a refund. Once again I was told it would be done. On the 14th, I filed a claim with paypal. A day later he refunded the money. Shortly after he took my order, he stopped taking OC commission. It would be fanart only unless you subscribe to his patreon. Also, every few days, he would post an ad to advertise his services, which I found really annoying considering his backlog. This ended peacefully in my favor, but I'm convinced he would have continued to string me along for months if I didn't ask for a refund on paypal. This is why I wrote this caution.
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- artist
- demonlorddante
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I had worked with this person in the past (like, last few years) on occasional commissions/in stream slots, and had a friendship with them. In march shortly after my birthday they had an emergency chibi sale due to some life issues they were having, so I got a chibi slot. On the journal (which unfortunately was deleted after the fact so I cannot go back to screenshot directly) it was stated that the chibis would be done pretty quickly, if i remember correctly it had either same day or within a week I think? It was not mentioned that it was part of a larger queue. Never got any updates or the art piece so after 2 months I asked the first time for an update. Didn't get one and was told they were moving so there was no update. So I waited until June... In a Picarto stream i pmed/wisped them directly and asked if they would be working on mine in the stream, they told me they were working on their Trello backlog...I checked out their Trello and my art was nowhere to be found. Mentioned this and they finally added it. Waited another 2 months (so August), watching their Trello board, seeing them add new things all the time, and do work on the newly added things, but never any update on mine. During this time they were doing in streams constantly, and also trying to advertise to me to buy from them again. Confronted them in August that i was uncomfortable with the lack of communication, with things being bumped ahead in the trello que, and that as there had clearly been no update (as I hadn't ever gotten one, and the Trello still had it marked as not started) that I'd like a refund. They flipped out, claimed there was actually a sketch done (no proof of one was ever given) I asked them to either finish the piece, or refund me as I had been waiting a long time, had been super patient and not pestering for updates. They said they would rather refund, and it would take up to a month and that they would turn the supposed sketch into a YCH. Still never showed it to me. I agreed to wait the month. I gave them almost 2 months, still nothing but them asking me to wait so they could get their nephew a birthday gift. I offered again for them to do a cheaper art piece. this occurred in one of their Picarto streams in a wisp chat so unfortunately I dont have screenshots of this as at that point I wasn't thinking I would have to do a beware, but had offered if it would be easier they could do an in stream sketch instead of the refund as I didn't want to cause financial hardship for them, again they refused. Just to note, the chibi was 20 and the in streams were 16, so i would have been fine accepting lower cost art in place of a refund if it would have been easier for them! I confronted her about it last night as I have been super patient, not badgering for updates, and actively trying to work with her on this. As can be seen in the screenshots they flipped out, then had her bf message on her account to insult and be rude AF, and finally she agreed to actually refund me. This morning I got an email showing that I was partially refunded because of claiming she started a sketch which honestly, there was never any proof of if and only mentioned after I expressed wanting a refund, so I'm almost entirely certain it was a lie to try to keep the money as on their trello it was clearly marked as not started, had zero updates and even now ive never seen the supposed sketch. I attempted to contact her again, expressing that a partial refund was not acceptable, and she had blocked me on Discord so I had to leave a shout on her FA. This was a complete disaster of a situation and I wouldnt wish it on anyone. I am still waiting for the other half of my refund but I am skeptical on if they will ever send it. I left a shout on their FA, expecting that they finish refunding me. They removed the shout, screenshots to show the new shouts that were posted as well as email I sent after they blocked me. After contacting them via email and making it clear I was not just going to drop it and provided the sketch. The sketch provided however, is very clearly NOT my character as it is a generic feline with a small mouth, and long tail. The character requested to have draw is a saber cat, with a nub tail. Sketch is included below to show it is clearly not the character shown in the ref
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On the 9th October I talked to quick about commissioning a gift for my friend and we set on a price and date. Due to the rushed commission I asked him if he could send me the invoice before the sketches. He did so and I paid quick. The next day I woke up i get the sketches and one emote being finished. later on I also got the last 2 emotes I wasn't able to notice that the smug emote was traced but someone else did and proved it here.
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I approached Voegel in February of 2016 for a chibi style commission, they promptly replied and we discussed prices. I immediately sent payment, and waited patiently for a response. June 3rd, i gently poked for an update and pretty much insisted that i wasn't in a rush. Being a full-time artist myself, i understand and know that it takes time. I never recieved a WIP, either. I then poked again on November 13th, i sent my final set of notes before I lost contact. Saying that i understand that things happen, and that i understand it taking a while. I did not want a rushed product, or to stress them out. So i unfortunately did not put my foot down after 9 months of waiting without a single WIP and sparse communication. Someone else had taken over their account and Trello (queue) to do small updates for customers. Fortunately i still see my name on this trello, but the links are broken and it hasnt been updated since 2017. https://www.furaffinity.net/journal/7748095/ (trello) https://www.furaffinity.net/journal/8187732/ (Google docs refund form) Time passes, and an artist i follow posts a finished commission on twitter and i recognize the character, so i very politely message them and ask if i can get the handle to the owner. They give me the new handle of Voegel and im able to message them once more. If not for this one random occurrence i would have never found them again. This last set of screenshots is our very short conversation about how to deal with this situation, that i never got a response to. I left the conversation open ended to get their feedback because at the time they were offering a refund AND the art, and i really didnt feel like that was necessary. I was okay with either, but i wouldnt feel right with taking both. I said i needed to make a new reference for my character and that if they wanted to do the art, that was fine. And i never got a response. Its coming back around to that same time of year in a few months, and i honestly think ive waited long enough without any contact. Like i said, im a full-time artist and have been for many years. I know things slip through the cracks, illness and self doubts/anxiety get in the way, and it takes time to put out work. Its hard. And i would have been okay with the wait if they would have kept contact with me, which they did not do. Account hopping without trying to get in contact with your commissioners is also not okay. I had to hunt this artist down to have them leave without a word AGAIN, and its become unacceptable. I just want to make it aware that this person may resurface again and that they still owe people work that they have not done.
- 5 comments
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- voegel
- f1owerhound
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Last year I commissioned the artist Seoir for an image of one of my OCs. They were offering $25 bust commissions, which was a bit steep for me at the time, but I really liked their art style. So, I send them their money and all is fine. I wait a couple months, because I know how long art can take, and go to message them to see what's happening and where they are at. Turns out that they have deactivated their account, and I have no other way to get in contact with them. So, in conclusion, this is somewhat of an undelivered commission story and definitely a beware story. Hopefully the attachments work. Here are some guides to understand what is happening: png 1-4: My back and forth with Seoir about getting a commission from them. $25 Bust Commission Sheet: One of the pieces that Seoir was using to advertise their commissions. (Sorry I didn't include their name, this was found on Google Images after the fact.)
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I’ve asked Seiruii, for a commission that I never received from a year ago. I went to a Anime con, they were super busy but my friend’s back was hurting her so I had to leave. They finished my commission and promised to send it...I gave them my address so I can get my commission and...flash forward a year later tada! I got nothing...FREAKING NOTHING! They were busy with work but I didn’t receive my commission. I gave them my hardworking cash from my job that I got had to quit from. they only texted back three times. They claimed that it was sent and also said that they will look in their room and do another one but I haven’t gotten anything. I’m doing this beware because as a reminder and a anime con tip. make sure you get your commission at a anime con, if a artist says that their busy or it will be in a week. Don’t buy from them. I can’t trust Deviant Art Ych/Commissions and Artists in the artist galleries anymore. Because I got ripped off too many times in my life.
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Never agree to commissions outside of written proof guys. As I don't have the first half the proof will start from the second point onward where they try to resolve the matter. Years ago I made a commission deal on skype to a partial friend (silly me) which was still a professional commission however. They were unresponsive for a while and I inquired about the commission to which I got no response. I since deleted Skype since I don't use it anymore and simply put them on an "owed" list on FA for quite a while. Last year they come to me out of the blue and post this where they do admit to everything. They put the blame on me and then proceed to dock me for a sketch done years ago. At this point a normal person would just demand their money back right? Well I decided to be curt and professional but still give them a chance. They respond to this in a way that even makes me feel embarrassed where they state that they are going to make it faster, messier, and sketchier... but still get their usual quality??? I was confused because it almost seemed like an insult to themself and was also annoyed because they should have made up for not responding for so long. I was again short with them but still polite and gave them a small amount of information to get through the commissions. They say they'll note me by next friday at the latest. The 4th of May, 2018 was a Friday so that meant the 11th which was the next Friday. They get back to me May 26th or more than 3 Fridays later to just apologize and make an excuse again. (Some blurred out as per guideline rules.) I haven't heard from her since and it's now September of 2019. On her profile it says she is even accepting commissions at the moment. As you can tell I have a lot of patience and have literally given them several years to do this. At this point I just want my money back. I didn't really want to have to put someone up on here in the end.
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Okay so back on the very first of May I commission Hunter for a 3 character colored halfbody piece that was suppose to be an in stream commission. After first it went well. The sketch was done in the stream the next day, but it was cut short for reasons I don't know, but wasn't really a problem. fast forward three months to mid July and I ask for an update. She replies saying she got busy with work. Again no big problem we all have at one point. Jump another month to mid August and I again ask for an update. She proceeds to show me the sketch from the stream back in May. She once again says that life had gotten in the way and such. Now I'm a little annoyed because it seems like I'm just getting the same excuse. While I understand life happens in all that it's hard to overlook the fact that nothing had been done in almost 4 months at this point. On top of that she had been streaming an at least twice a week doing personal art and even once a birthday stream for her friend. I didn't wait as long last time as I had asked for an update on the 7th of this month and all I received as a reply is "Slowly, but surely". That tells me nothing and just lead me to believe that nothing further had been done at all. At this point I was frustrated and decided to take some time and ask others what I should do. They all advised I be direct and confront her about it which I did. At first I was trying to be calm and civil about it all, but I was met with the same excuse as well as a few new ones. All of which summed up to mean that is almost 5 months she hasn't done anything from that first stream. She calmed she was too busy with life, but could stream personal art twice a week and had even taken a commission this month and finished it in 2 days. But that wasn't the end apparently. She also decided to go to her server and basically badmouth me to everyone there thinking I wouldn't see it I guess and again using all the same excuses as before. Mod Note: The caps from the discord chat were removed as we couldn't verify how public this chat is. We did see that Scourge was named directly, not vented about anonymously.
- 7 comments
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- glasglowcat
- hunter cheshire
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I had commissioned Nexy way back in the summer of 2016, because I saw through a mutual friend that he was taking commissions to raise enough funds to attend Megaplex that year. I bought two badges in the style displayed in the attachments (character pictured is one he owned at the time; not sure if he still does!). Sadly, I no longer have access to the account I initially commissioned him from, but what I have left is a screenshot from that account proving that I tried contacting him for updates and, consequently, a refund, because of his lack of response and lack of WIPs. I later tried contacting him in 2018 via my personal account, providing that screenshot, as well as the original paypal transaction to prove it was me, and got ignored (and blocked from messaging him ever again). I never had him added or followed anywhere, so I am unaware of any situations he may have gotten into (and his twitter currently appears to be locked at the time of writing), however, he still has a responsibility to keep in touch and communicate about what's going on to his clients. Granted, it's partially my fault for sending the money via friends and family, so I have no way of filing a chargeback (and it's also my fault for waiting this long), but obviously, since then, I've long since learned from that mistake. As of now, I still have not heard back from him at all regarding where I stand as far as getting a refund. (His FB name has been blocked out as it contains his real name, however, you can see his profile pic to note that it's actually him.)
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- nexy
- dage fenram
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Artist riajoi took my commission (worth 250USD). The agreement was some art of a character. Received updates until a few months ago when my (Discord) messages went unreplied for over 2 months. Noted their account requesting a refund and filed a paypal dispute, received a reply about a week later accepting a full refund and they replied to the dispute allowing the refund. Dispute closes, refund bounces and is cancelled. Unable to get money or open new dispute. Filling out small claims court dispute now.
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On October 6, 2017, I commissioned art fro Badcoyote during his Meatober Stream. It was a commission in which me and another person (known as Charrwolf) split the price for a two person image. Included is record of us discussing the piece, me paying my share on paypal, and a confirmation email from Badcoyote. In the confirmation email, he states that the work would be completed in November. But then he reported publicly on twitter that he ended up in the hospital Nov 1, 2017 and was there through Nov 6, 2017. This news primed me to be forgiving of delays, because obviously it was a huge crisis. It got to December, but then on Dec 5, 2017 Badcoyote (and his partner Lobo) publicly reported that their home was caught up in the California fires. Which was heart wrenching to hear and I knew it would mean that the piece would be in limbo for a while until they could get their lives settled. I mean, it would be insane to assume otherwise and I was alright with that. While I was aware he was streaming again by Jan 1, 2018, he later indicated on Jan 10th, 2018 that he was still homeless due to the fire. On Feb 16, 2018, Badcoyote opened up for more commissions in a stream. I admit, I didn't see anything wrong with this at the time as I imagined he would surely still be in financial distress and honestly trusted him to get to my commission as soon as he was able to. On Mar 14, 2018, Badcoyote opened up for more commissions in a stream again. During this stream, I had asked his partner Lobo about the commission in private chat and was told it was in the process of being worked on and I would hear more soon. (I had failed to screen capture this as I still trusted them and simply accepted the answer given). Then on Apr 2, 2018, Badcoyote further revealed publicly that he had been dealing with further medical issues which had taken precedence. Public announcements revealed that these issues continued through much of April. Obliviously, I could not argue with this as health is important. Finally, on May 1, 2018, Badcoyote provided the sketches for the commission and asked for feedback. Which I provided on May 2nd and he responded again on May 3rd. (note: the second picture also includes an email on May 4th, 2019, asking for an update, which he never responded to). At this point, I thought "Awesome, he hasn't forgotten me and is still working on this. No worries then." And, regretfully, was content to give him the benefit of more time. So when he had another stream on May 22, 2018 where he took more commissions, I thought nothing of it because I "knew" he was working on it. Then June comes around and more public announcements of medical emergencies. So, again, I give him leeway because like....that is terrible luck. September comes along and Badcoyote is having a month of streaming. I will admit the commission had slipped my mind at this point between a busy summer, returning to grad school, and my birthday coming up (also in September). Towards the end of the month of streaming, I remember it though and ask his partner Lobo again about it in stream private chat. He insists it is almost done and will be released in the upcoming Meatober stream in October. Figuring it was just another month, I accepted this (but again didn't think to screen shot it). On Oct 15, 2018, he publicly announces that due to medical issues with his dog and new jobs for both him and Lobo, the meatober fest would be delayed until after the election in November. Deciding that I would be able to wait till then, I said nothing (plus, like, his dog was hurt :( . I'm not a monster.) In a late Nov 2018 stream (however, not the Meatober stream), I asked his partner Lobo again about the commission and again was told it would be ready soon and would come with the Meatober stream, but did not say when it would be. At this point, I was growing frustrated, but I did not know what options I had available as it was well past the 180 days for Paypal and I didn't really have any friends in the furry community who I could ask for advice. This was also the first time I was having an issue with an artist I commissioned. So I just bit my tongue and accepted it, hoping it would be "coming soon" as he promised. Through Dec 2018, he continued to pump out finished works from the streams throughout 2018 but gave no news regarding the 2017 commission in question. He even held another stream, taking more commissions, on Dec 15th 2018. This continues into 2019 with another stream and taking more commissions on Mar 15, 2019. Again I asked his partner about the commission and was told it would be out by Apr or May. Not knowing what else to do, I again accept this answer. On May 3rd, 2019, Badcoyote announces he will be slowing down to work on grinding out commissions. This brings us to May 4th, 2019 when I emailed him to check for an update (and hoping that the email would jog his memory about the piece I was told repeatedly was "almost ready")[previously included]. Getting no answer, I message him on twitter on May 6th as I was unsure if his email was still accurate. He responds promptly and promises it will be done around May 22nd (give or take 3 days). "Sounds great" I think and set my concern aside, especially since I noticed on Furaffinity that he stated he was taking no new commissions until he got caught up. May 27th comes by and, getting home from work, it suddenly strikes me that I hadn't heard from him. So I ask for another update, unaware I was catching him in a stream. Now this news disappointed me, but I interpreted it (I would later realize mistakenly) that it would be done sometime in June and I went to bed figuring I would consider what to do (if anything) in the morning. The next morning is when I remembered that he had claimed he would take no new commissions until he was caught up. Frustrated and angry over the fact that again he was telling me it would be "coming soon" all while he was doing yet more streams. I asked some new friends in the furry community what to do and they told me to go to Paypal and try to get a refund, even if it resulted in shutting down both of our paypal accounts (due to the commission being a sexual piece in nature, which violates the Paypal terms of service). I was worried this was a bit extreme. At this point I remembered I had the discord info of Charrwolf (the person I shared the commission with) and asked for his advice on this issue. He advised a more moderate approach by publicly bringing it up in the next stream chat. I stated exactly what Charrwolf advised in the stream that evening. But it was deleted before I could even screenshot it. His partner Lobo then chastised me in private chat. Which, ok, thinking back on it. maybe it was a bit out of line, given it was a charity stream. but the commission in question was part of a charity stream from over 1 year and a half ago, so it seemed reasonable. (Following is the conversation with Lobo) Badcoyote then contacts me on Twitter and, in re-reading the messages, I realized (as stated earlier) that in my frustration I had misinterpreted what he said as meaning it would be "done sometime in june" when what he said was that he was putting off working on it till June (which isn't better, but means I was in the wrong to bring it up in stream). The following is the conversation we had. During the conversation, he states that there are others ahead of me with older commissions. When I ask about it, he deflects saying he won't talk about them. Frustrated again, but feeling bad for my misunderstanding, I sit back to wait and see if he delivers. Badcoyote holds another stream in June where he takes more commissions. So on June 20th, 2019, I ask for an update. In his refusal to provide an update on the commission, he does imply that he had at least 27 commissions from 2017 or older (based on his previous insistence that he could not prioritize me over older commissions). Again he states it is coming soon with a 2 week deadline if I leave him alone to work. I do so, though not entirely out of my free will as I had my own health crisis in July and August. In August, he again publicly blames job issues for delays in commission completions for the previous month. On Sept 6, 2019, he opens a stream to take free sketches. With my own life back in order, I asked for another update today (Sept 14,2018 at 9:03 am CST), to which he has given no response at this time (11:33pm CST). My instincts told me to give him time to respond, but my friends have urged me to post this to warn others. Seeing as giving him time has earned me no results, I have followed their advice. I hope no one else will have to deal with this. Beware Badcoyote / CritterCanvas. Note: I don't know if I'm out of line for commenting on what occurred throughout the 2 year time span especially since I didn't include images to prove that occurred. I have evidence of most of it (except where I specifically state I don't), but did not include it as I worried it would be regarded as violating the restriction against personal info, even though it was publicly posted. So I summarized it to give explanation to why I had nothing in evidence for such a long period of time and why I kept giving him time to work despite how long it was overdue.
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I have to warn about Aspenbear on Furaffinity. I ordered a Commission at him at May 29th via telegram. at like middle of june he announced refund people since his queue was too long. After a while i was wondering about the state of my commission if i get a commission or a refund. After i asked him the Question at the 15th of june he opened the commissions again on the 16th. After he said he is gonna refund. So i waited for his answer. He reopened Commissions again Still no answer or scetch around this point. I sent him a Note via Furaffinity which was read but not answered. At the 3. July i started the resolution via paypal. he had enough time to react and answer me. At the same day as i started the case, he answered me the question from the 15th of June. at the 7th of July i escalated the case to paypal since he didn't answer on Telegram or via paypal So i sent him a message on paypal again. At the 11th july he made a journal aboout to update his Trello and about a few YCHs he is gonna finish. Still no scetch up to this point. At the 13th of July i got an answer on telegram to my paypal-resolution.. Since i was not the only one which didn't get any Commission done i decided to Force-payback through Paypal. i got a last Message at the 17th. Seven days later he reopened his Scetches again. His last Commission he submitted was a an old YCH. Evidence for payment and payback: On his trello i have still an entry for the refund. I got my 60$ back with the forced paypal-resolution.
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- aspenbear
- commission
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I have a species i had created called Koberu, now, these species are closed to the public and i do not at all allow these species to be made by others and sold as adopts, at least until i can get a proper Ref sheet made for them for people to buy and use to make them. it started on Sep 11th, 2019, 07:41 PM , i had received an note on furaffinity from Mramor, she had stated that someone had come to her and asked for a commission and used reference shots from Secondlife, which is were i make and sell my Koberu as well: before i seen the second one, this was my response: now, in the chat we had, she had mentioned that she had never seen them before...that she had never even heard of a Koberu before, well, i at the time believed her, and as you saw she said that she did not want to waste her time and i felt bad she put work into the first one, so i told her to go ahead and put it up for adopt (which...was a big mistake on my end...) i later realized my mistake on doing it, but lets get into that now, she responded with this: now i made this response after seeing the mint one, and it kinda put me on edge, cause she only showed me the first one. She didn't mention there was a second one, but I let her sell those two. It did not click in my brain until a good friend pointed it out to me, but she mentioned she was shocked that one of her designs looked like one of my Koberu. hang on a second, i thought to myself, how was she shocked when she has seen them before...? oh yes, she has seen them before, how do i know you may ask, well, here is the evidence... here you can see my friend bid on one of the koberus, take a good look at the date this auction was posted She left a shout on my freind's page saying how much damn gorgeous her sona was. Here is more proof that she seen the auction before contacting me. [Mod note]: There were multiple caps on various users' pages. Due to the caps resizing strangely, we added in a few crops. Please note that this user has been leaving shouts on multiple bidders' pages. not only did she see the auction i did, she also favorited one of my koberu pictures 2 months back as well, here is the proof but, before i noticed she liked this (which was brought to my attention by my friend) i asked her about the shouts, cause i was told about the shouts before i found out she favored my Koberu Picture as i stated in my reply.. before hers, i told her only two.....BUT THEN SHE SAID SHE WAS WORKING ON ANOTHER ONE? even though i told her only those two?! that made me nervous and unsure about my choice now....i was starting to wonder if i made the right choice giving her permission...so this was her response... what....? .....haven't...heard of them before...? okay this here is where the red flag started to slap me in the face hardcore now...she said she was shocked she never seen them before, but left a shout on my friends pages, i do have another friend she left a shout on, but she did not bid on an auction until later on but here is a screenshot of the shout she left her before contacting me about the Koberus she HAD to have seen my auctions and seen my Koberu... -lied about not seeing my Koberu -people asking for commissions -people getting the idea they can sell them. -and tried to make a third adopt even though i told her only TWO -unfair to others who wanted to make Koberus don't you think that is a justified reason to ask her to take them down? people were starting to think they could make custom Koberu adopts and try and sell them even though they are an closed species of mine and no one is suppose to sell them but me, i broke my own rule i will admit and i was being way to nice, a fault in which i really need to fix, but anyways, i confronted her today and asked her nicely to take them down, and explained why... hold on to your seats folks cause this is about to get spicy: i know i said i only gave permission to sell the blue one but i did not remember at that time that i gave her permission for both so, i will admit to that mistake. but what sets me off about this is she tried to bring the bidders into this...which btw i contacted the bidders and informed them of the situation at hand and they completely understood, and they were super okay with it...i showed these screenshots to people, asking if this all sounded shady, cause i did not want to take all of this in the wrong way, but many have told me to confront her about this and as you can see, i am trying to in the nicest way possible...no aggression at all, then she goes and says she will just change the name ''hybrid dog'' ....? no, no, people have ALREADY SEEN THAT YOU NAMED IT KOBERU its obvious that is what it is and i have the evidence to prove you KNOW what a Koberu is and that you lied about not seeing them, even your mate made an art piece for a friend of mine who is a KOBERU here we go again with the ''i did not know it was a species'' gig...even after i just showed you the evidence. so after all that quarrel she says this, and, honestly it has me very worried, cause, she claimed she took them down, and then said she sold them? even after i told her to kindly take them down? and whats worse is, she still has reminders up on her alt for them the fact she activated a dead account to sell them is down right...wrong...I am writing this beware because she still is trying to sell them even though i told her specifically not to, again, i do not like nor is my intent to slander her name, i just want people to be careful around her and that to check her story first before you believe, her, i regret not doing so in the first place but it wont happen again.
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