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Everything posted by baja
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Changed Resolved to Yes
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A comment was hidden under item 1 of our commenting rules. If you would like to contribute your experiences with Boosty as a platform, we will require any interested parties to post constructively and clearly, with provide proof of your process, as other users have done so in this thread already. We will not be approving comments that do not provide any insight and just boil down to flippant and vague commentary.
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Artist hasn't logged in for 14 days
baja replied to Necrovoyance's topic in Advice for Commissioners
If you are an active toyhouse user, it has been known by the community that the online activity indicator is not accurate in reference to their on-site activity at all. It is not as reliable as some users would like to make it out to be. You have not elapsed a month since this commission was initiated, and it is my recommendation to give them more time before jumping to conclusions. If you elapse three months without communication? It would be more of a cause for concern, but much of the community of toyhouse is made up of young freelancers that skew underage, or may be students. It is entirely possible that their life outside of toyhouse got a bit busy after starting your piece. Personally speaking, it is too soon to go to the worst case scenario, even as someone who has experienced multiple commissioned artists ghosting me in the past. Another thing I will note, is that the email utilized to pay the individual is a valid means of communication. For some reason, with this current crop of artists and commissioners, it is seen as a 'violation of privacy' but the email itself is used for the processing of the payment via direct pay via Paypal or if they utilize invoices. You are not overstepping your bounds in using information that was directly provided to you in the transaction. That email is fair game to use for communications, so it would be wise to use that as your back up just in case. -
Right here. We also have a subforum for positive artist reviews.
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This matter was resolved while in queue, and the refund to the OP has been amended to this submission. For anyone who has had similar issues with the artist, they have come forward with a statement acknowledging their outstanding queue and has offered refunds. We encourage those who may be waiting on work from Kittie to reach out to them directly.
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Advice: How long should I wait before delivering an Ultimatum?
baja replied to Emperor's topic in Advice for Commissioners
For your reference, one of our community members has drafted up a comprehensive overview on ultimatums. With regards to your outlined circumstances here, you are nearly two years out from this commission, and you will not be able to request a refund via paypal. Paypal's refund window is 180 Days; roughly six months from the start of your transaction. Personally speaking, I would have gone to the three month mark without communication to start addressing my concerns with the process if I have seen no progress and would have gone through with the dispute before 6 months if there was no resolution at that point. You may have to accept this commission as a loss due to the amount of time that has elapsed for a refund, even through a banking institution. It will be up to you if you would like to inform our community of these circumstances in depth through a submission. -
A comment was not approved under rule 1 of our commenting guidelines. As well as Item 4 of the submission guidelines. If you would like to amend additional information to your situation, you must keep your commentary strictly to the commission and not veer off into speculative commentary. Unless you have definitive proof that this artist was targeting you, we will not accept speculative conjecture as proof of malicious intent. A large issue with these subsequent concerns is a lack of proof from you, OP. You have not provided clear proofs of what you are expecting to receive versus the progress you are seeing on the work itself. Matters of quality issues necessitate extensive visual proofs in order to make any sort of judgement on the product itself. I would also like to ask for clarification, as your continued coverage of these circumstances contradicts your statements in the original post: Are you accepting these circumstances at a loss or are you adamant on getting a refund?
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Changed Resolved to Yes
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Changed Resolved to Yes Just as a heads up, as the artist clearly uses Nitro, changing their discord tag may continue to be a possibility. What I advise you keep track of is the account ID by turning on "Developer Mode" under your Advanced Settings, and you can keep track of the actual account ID for this user versus the various tag and number changes. Every Discord account has a unique ID that is bound to it and cannot be modified unlike the tag system. After activating developer mode, when you right click a name or a message, it will give you the option to 'copy ID' and it will put a long string of numbers in your clipboard. This will be the un-modifiable ID that links to this user (or a message in your history) This can be kept for your records in the event that this individual genuinely jumps to a new account.
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I see the onus being on the plush-maker for the repairs if the product was sent to you without all the seams sewn properly. While it was a gift to you, I'd suggest your friend look over any terms they agreed to with this plush maker to see if there are any clauses in their TOS that they could utilize to facilitate the discussion of repairs further. While keeping this strictly in the realm of suggestions/advice, I am assuming your friend was the one tho took the lead in getting this gift created for you. It's fully up to your friend if they wish to move forward with making a cautionary post of any sort if there's no happy resolution with the product being repaired.
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Two comments were not posted under 2 & 9 of our commenting rules, as well as our general submission guidelines with regards to posting information on site. 2. No excessive personal information or bewares in the comments. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name. Additionally, we do not accept off-site links as evidence for any claims, images must be hosted on our site for archival purposes. If you would like to make a concise update about this users whereabouts, we strongly advise our guidelines are reviewed. Given the nature of the hidden comments, we advise you contact (1) moderator with the content of your comments to make revisions to their aliases.
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This commission was initiated via Toyhouse, as such, some screenshots may need to be read from bottom to top with the way the PM system works with this site. In mid-September 2021, I reached out to DaziKidoT to create a reference sheet for a Final Fantasy XIV character of mine. After discussing the additions required for my piece, I provided their form and they took payment after presenting base sketches for the character's pose. After agreeing to one of the poses, they sent me an invoice and it was paid the same day. I received my first drafts of potential design concepts 10 days later, I selected the concept I preferred the most and confirmed that I was fine with giving them artistic liberties when it came down to the overall color scheme/design work of the clothing. This is the sketch draft I approved to move forward. I did not hear from them until October, where they informed of personal matters that cropped up. This was not a bother at all, up to this point DaziKidoT had been very commutative with me, and it's only been a month since we initiated the process. After this, I did not hear from them until November, another personal matter happened, but they delivered colored concepts for the design up to this point. I selected which elements I wished to move forward with, and later that day I received a WIP with the final draft of the design elements I wanted to keep. All work that has been shown has been of the front-facing portion of the reference, I had not received a WIP of the back-view, nor the unclothed reference which was to show my character's body scars, etc. A few days later, I received bad news regarding the commission overall. Everything was lost due to hardware issues. Admittedly, this was gutting to hear, because of how well things had gone up to this point. However, DaziKidoT was still being transparent and communicative with me that I genuinely was willing to wait things out for them to complete the work. At this point, I had no reason to believe we would run into communication issues, so I declined the offer of the partial refund. I did not hear from them until January. There was no additional progress to show, but I inquired on January 11th if it was possible to make modifications to the original concept, as things needed to restart from square one regardless. We did come to an agreement for the design updates for when they were able to resume working. Another month passed and I had heard nothing from them. I was starting to get mildly concerned about their ability to remain in contact, especially as I was nearing my window for a claim via Paypal. Toyhouse experienced site-wide outage some time before I reached out to them in February, and wanted to have another way to contact them in the event the site went down. We agreed to swap discord handles. However, I did not hear from them after we mutually added each other, I reached out to them in April to see if there were any updates, and I was informed of another personal matter, and due to limitations with accessing the site, I was willing to try and help them with at least getting the word out regarding the delay as I was not the only individual waiting for work from Dazi. This is what I posted in their thread, I have since revised my message as I have not had contact with the artist since April. On April 10th, I received a WIP of the anatomical revisions I was requesting. We agreed to little details and April 11th was the last time I ever heard from Dazi. I reached out to them in May to check in, but I received no response. At this point, I am far beyond my window with claims via Paypal, and I have no options left for recourse. I provided them an ultimatum, and later delivered the same message to them on Toyhouse in August, it has gone unread. Only this time being firmer in stating that I do not wish to continue if they do end up returning. A follow-up was sent in October to be transparent about my side of things, there has still been no response. As of September 2022, I have reached a full year of waiting for this piece, and I have not heard from them in nearly six months. In hindsight, I should have taken the partial refund offer when I initially received it.
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If you are forced to utilize Paypal's claims system, it will go through to that email regardless of whether or not you attempt to contact them through it beforehand. Either way the email will come into play whether you intend for it to be used or not. It's not necessarily an invasion of privacy as it does serve as a means of communication that they provided you when you both agreed to the transaction. It should not be explicitly stated as it was an integral part of initiating the transaction in the first place.
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You may provide it and staff can amend the tags and other information accordingly. Please take note of item 9 of our commenting rules for aliases. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name.
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It has not been a month since you initiated the transaction with the individual, while I understand it can be frustrating to not have that prompt communication as promised, I would give them until the one month mark to follow-up with the artist in question through another means of social media or the paypal email you were provided. Note you will have 180 days if you do feel the need to open up a case to resolve the transaction, but overall, I think its a matter of patience that should be exercised here before jumping the gun. It's coming off like you expecting the artist to not deliver if you're already worrying about the worst case scenarios. Yes, follow up with them, but I personally would abstain from making demands right out the gate. As you are coming from toyhouse, if you are basing their online activity based off of the public profile activity, it has been known that the way the site tracks the 'last seen' feature is not indicative of them actually having proper activity on site. The lack of any administrators/moderators outside of the sole site owner does not help in clarifying for the community exactly how this feature is supposed to function with regards of tracking individual activity.
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Just taking a look at this, from the date you paid for both pieces to now, only 138 days have passed. Paypal's window for claims is 180 days. You are well within your window to submit a claim for a partial refund for the outstanding piece that you've not gotten a response for. It should allow you to enter the amount that you'd like to dispute if you go through with the claims process.
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A comment was not approved under item 1 of our Rules for Participation. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. We expect better of our long-time members, please abstain from touching the poop if you happen to observe less than constructive commentary outside of this post.
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A comment was not approved under items 1 & 2 of our participation rules. 1. Comments are to remain professional, constructive, and on topic. We are not a drama site. 2. No excessive personal information or bewares in the comments. Please abstain from speculative posting regarding this artist's personal decisions and details.
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Changed Resolved to Yes
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Out of the Blue Creations / Finley the Turncoat
baja commented on Alex Wright's record in Artist Bewares
A comment was not approved for falling under item 2 of our Rules of Participation: 2. No excessive personal information or bewares in the comments. If you have had a similar experience with a Bewaree, please consider submitting your own post to add to our tags and metrics. It greatly boosts visibility for others. However, it must be said, that if you are actively seeking legal action against this bewaree, that we will not accept a submission until the matter is considered resolved by your respective court system. As a third-party entity, Artists Beware will not be involved in posting any active litigation. -
We'd just like to clarify, as it's implied there might still be some outstanding work, are you forgiving their debt entirely? We can mark this as resolved for you if this is the case.
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Changed Resolved to Yes
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For future art trades, I would strongly recommend setting hard deadlines and not providing the full image without some form of heavy watermarking to the other party. Some people may not even finish their end until they see some progress, that way if things stall out? You didn't spend too much effort on your part. And this is just something I observed in the overall post and how you communicated with the artist throughout this endeavor. It isn't right that the artist left you on read, but much of your correspondence regarding a follow-up to the trade does not state intent. Being spammed with nonsense doesn't make someone want to respond, especially if you are unfamiliar with them. While you're both doing the work for fun and in your spare time, it is another form of a transaction and communication should be a bit more formal so there's no mixed messages in the event that things go belly-up for whatever reason. I'd like to be clear that these are just suggestions as someone who's seen this happen quite a bit over the years.
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A comment was not approved under item 9 of our commenting rules. 9. Moderators will not approve an alternate alias unless it's 100% confirmed. No: "similar styles". No: "types the same". Yes: Same email address. Yes: Same art. Yes: Same characters. Yes: Same full name.
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OP has confirmed that they won their case against Victoria. Subsequently, we have been provided public record of this case by Otterlysilly Changed Resolved to Yes Subsequently, this post is now unlocked for comments. Please keep things civil and on-topic.
