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I pledged to Lewdtime from April to June of 2022 on Fanbox. I was subscribed to their $45 tier for those three which guaranteed a colored sketch commission. Here are the receipts for those three months. After pledging to the tier, I had Dm’ed them on discord about the details for the first sketch. A month went by and I asked for an update. soon after I realized that I had continued staying pledged for a couple more months. It wasn’t intentional but I didn’t mind because I figured the commission would come pretty quickly since I had already gotten the sketch for the first commission. I asked if it was alright to send the ideas for the other two commissions which at first got no reply until a few days later when I checked again. I omitted the post on June 12th as it was simply my post about the details of the commission. But this was not replied to by Lewdtime after I posted the details. This last screenshot is the several months of update requests in which I attempted to make contact with them. I also tried contacting them on Twitter since they are mostly active on there. I also received no replies. At this point I had asked for a refund on Twitter and discord which had received no replies. Today I was able to get in contact with them, but I believe it was only due to the fact that I told them that if I received no reply that I would make a post on Twitter warning users to not commission them. They quickly replied and I was able to receive a full refund. Of course I am still posting this here because I have already seen one other post on this site with the same situation as mine. I do not have the messages from today anymore as I blocked them on every site after confirming the refund, but it was simply them requesting my PayPal address to refund the money to and then confirming that I received it. So please beware of this artist especially if you try the fanbox tier pledges since you cannot force a refund as easily as your typical direct PayPal transaction.
In short, I paid Lewdtime for thee commissioned pictures and only received one. The full story: on 7/14/22 I subscibed to Lewdtime's Pixiv Fanbox, which works very similarly to Patreon in that the user pays a certain fee every month in exchange for terms set by the artist. This complaint deals exclusively with the monthly colored sketch and so I have omitted information on the lower tier's terms, which this tier also receives. Lewdtime has since replaced this tier with one that has an identical description but an increased price. Pixiv Fanbox records a user's payment history like this: At the end of September I decided to cancel my subscription so this represents the entire relevent payment history. I have censored mention of another artist I support on Fanbox as they are not related to this complaint. I communicated with Lewdtime through Discord. I have since deleted the imgur gallery so the link was dead when I recently took these screencaps. After ten days Lewdtime had not responded so I sent another message. A few days later, a little late, Lewdtime gave me a first sketch and we briefly discussed some changes which resulted in an updated sketch. At this point things were going well, but after this two more weeks went by with no word from Lewdtime so I contacted him again. After another week with no further word, I was worried Lewdtime was getting badly behind on what was supposed to be a series of sketches completed monthly. By the 1st of September I decided to accept the idea of a two-character piece replacing the one-character pieces for August and September, hoping that it would lead to Lewdtime catching up and that in the future sketches would not be late. I have censored the descripition of the idea for perhaps being too lewd for this website. More than two weeks later I had heard nothing and sent another message. I have censored the sketch for the same reason as above. When I had not heard back by the last day of September I decided not to allow my Fanbox subscription to renew for a fourth month. After I cancelled it, Lewdtime sent me one last message with a second WIP for the combined August/September picture, as well as, finally, a completed version of the July picture. Details of the second request censored again. I had cancelled my subscription but as I had already paid for the August/September picture and Lewdtme had produced some WIPs for it I attempted to communicate a further two times in October. I received no reply. Prior to making this post I tried one last time to contact Lewdtime, making clear my position on what I thought was fair. I have received no reply at the time I submitted this post. Pixiv Fanbox does not seem to offer subscribers any recourse when artists do not fulfill their end of the bargain so my money is simply lost.