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James

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Everything posted by James

  1. Changed Resolved to Yes
  2. Hid your post for a split second to censor the Paypal cap and fix the ordering of caps. Also want to double check that you did get the rest of the money so I can mark this as resolved.
  3. Okidokey time to pop in and call dogpiling. Scourge is going to be the last person to have their reply to Zuazhes's comments approved. Please use the like feature from here.
  4. Artists are businesses not charity cases. If you can't get an item that at most should be 2 hours of work done in 7 months, then this may not be the field for you. When a client asks for a refund and no work has been shown to them, nor the trello is updated, then all work must stop and a refund should be issued. It's the artist's job to maintain the administrative side of their business or outsource it. Punishing the client for not keeping a trello up to date is unprofessional. This stops being a hobby when you take someone's money whether it be $5, $10, or $1000. Edit: I also want to point out the artist's prices are drastically low along with the discount for a second one. When you're suffering from a queue a mile long and are also trying to survive off of your art it's imperative to raise your prices the highest your market can bear. Not only for the sake of your hands, but also for the sake of your clients. If you can make the same amount taking half of what you normally do, then there's time to chip away at the backlog. I get it. Not everyone has the luxury to not spend what they haven't earned. I've been doing commission work for over ten years, and have been there before. However excusing this artist's current behavior doesn't do them any good, and it belittles those of us who strive to offer a good commission experience to our customers.
  5. You having a good experience doesn't negate OP's bad experience. While we will be happy to let individuals come and speak about their positive experiences in this thread, bear in mind that when you tell someone they lack "mature communication skills" when the artist made a show of saying "GUESS I NEED TO WASH MY CLOTHES IN THE SINK" it doesn't make the artist look any better.
  6. Yikes, the attempt to guilt trip you for asking for your money back is absolutely a beware well warranted. "Excuse me I'm going to go wash my clothes in the sink". How... is that your problem? If the sketch was done, then why not just show it to you??
  7. For future reference please contact a mod if you see a category error rather than leaving a comment.
  8. @DrowsySeal can you please confirm this is yours?
  9. OPs can't change tags. 🙂 For future reference if folks need a tag update, the best route is to contact someone from staff.
  10. Hiya OP, after a lot and lot of digging and going down rabbit holes, it appears this user is a serial tracer. They trace commissions, get caught, and then bail to the next username. Unfortunately, even if you got your commission, it wouldn't have been likely to be legitimate. I went ahead and attached tags to all the usernames I found linked to them.
  11. Went ahead and approved your comment @Tythius Thank you for the proof. I've also found more accounts that link up with them.
  12. 🙂 It seems like you've got a good amount of advice. I'll go ahead and lock this for you.
  13. Hey @Tythius your comment was hidden as positive IDs for "same accounts" must either be: Same art posted to both accounts Same email address Same real life name If you have any of those please PM any mod, and we can get that tag for the old name added.
  14. Howdy OP! We went and removed mentions of the second account. While we found lots of links to the other account, if it is true this Seoir person was impersonating them then it wouldn't be fair to link to their account. We'd rather err on the side of caution.
  15. Changed Resolved to Yes
  16. Howdy! As some folks may have already noticed a beware was pulled due to no longer meeting our standards. The time frame the submitter waited wasn't so short that we'd toss it automatically, but we didn't have a set minimum time frame to specifically reject it. After much discussion we ultimately decided to install a 4 month minimum waiting period for all non-delivery only. This doesn't include large projects, to-be-made items like fursuits and sculptures; only your standard art commission and ready to ship items. Four months gives plenty of time for most commissions to be completed and for items to be mailed. An artist's situation will be considered on whether or not they'll receive a beware or a caution. The tags for the Dogspitt post were removed from the system, and their post has been removed from social media. We are grateful to our users who have voiced their opinions to us. If anyone has any questions please feel free to contact any admin.
  17. It could be that there wasn't anything in their roster that would go for $30 for two characters. I know I don't personally, not even headshots. Edit: Although let me give you a more specific answer, even though this really feels more like a vent post than an advice post: I've seen people run PWYW streams in a variety of ways. Some are like you were expecting: Individuals can come with any amount and get anything that matches with that level. Or I've seen folks who are open for the range in their roster of commissions, and accept items that are near what the client asked for. From observation and some personal experience the former tends to draw more nitpicky clients. Either way, individuals are allowed to decline commissions regardless of what they are labeled as. $30 for two characters is not a lot for a lot of artists, and they aren't in the wrong for turning you down.
  18. Usually you can get through to a live person. It's just a drawn out process (when it shouldn't be). I've done it myself in this past month. Once you get to the "ask about a claim" just keep mashing zero until they ask if you want an agent lol.
  19. Refunds can be canceled if the funding source doesn't have money. This is done on Paypal's end, but I agree. OP needs to call Paypal.
  20. The OP has confirmed that they've been paid!
  21. I've commissioned two custom items that aren't fursuits: A hoodie and a plushie. Both times I received WIP pictures, but wasn't asked to pick fabric colors. As a customer I'd be weirded out by this, too. It isn't like you wouldn't be able to study the pattern once you have the plushie, so their reasoning for withholding WIPs is odd.
  22. Paypal or sending via Zelle are options. If Paypal just bear in mind they can file a claim to get it back. Alternatively it can be sent back Friends and Family. Zelle is a direct bank to bank transfer in the US (If that's where you're at), but it does require you to give out your real name and bank account number. Obviously that may not be ideal for you, but there's also no fees involved and they can't pull the funds back.
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