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Everything posted by Eden
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auction AB'd auctions, didn't get extras
Eden replied to CaravanOutpost's topic in Advice for Commissioners
The time limit between a dispute being opened to being automatically closed in a seller's favor is 20 days as a heads up. OP, you can send a note and an email being firm but polite that you do not appreciate the way this transaction is going, and that you are willing to continue but that you want regular updates. If that yields you positive results, then great! If not, @Borneshas written a great guide on ultimatums. -
I'm going to go ahead and lock this Kei. If you need any more help you're welcome to ask, or make a new thread! For folks who are coming from the artist: we keep all advice posts anonymous. If you out yourself, your post will be hidden.
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Advice posts are to remain anonymous. Please leave your disagreements off of our doorstep.
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I think they have rules for targeted harassment, but I've never had to use it personally. Also the characters look nothing alike. If they want to claim that design is ""stealing" no one tell them about flight rising and the contour gene.
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It really depends. We don't accept behavior bewares, but if they are demanding that you sell to them as a condition for them to stop then maybe it's something we'd review. It's not a guarantee that it would pass queue, as we really would prefer to not be involved in non-transactions. But your best course of action is to block them everywhere and let them continue to dig their hole. If they block evade or send others to do so, then report them to the site you're using.
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Changed Resolved to Yes
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Hiya! This is from @snowhawkwhom is away from her PC at the moment: The zipper sticking is a common thing with new zippers. Some bar soap on the teeth can help Detachable tails are very common, and if the home placement isn't right, it'll cause a bulge. (LB should have REQUIRED a dtd) Care instructions are keep it out of the dryer, but hand wash.
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Comments have been reopened for the time being because Camaro has some concerns. If any of our members experienced in suits can help clarify on these items, that would be appreciated. Comments that are here to only further the behavior from Twitter won't be approved.
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Changed Resolved to Yes
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Changed Resolved to Yes
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How Long Would You Wait? (about adopt purchase)
Eden replied to worriedbean's topic in Advice for Commissioners
Yeup, send them another poke asking for an ETA. Either they deliver or you'll have to escalate. Unfortunately, there are just some scenarios where you'll have to put your foot down. -
When a client wants a refund, but won't give their paypal
Eden replied to Luna996's topic in Advice for Artists
I'm confused. Paypal.me is the same as Paypal, so your records would be the same regardless. Did you want to refund the original transaction? The ability to issue a refund that way is disabled eventually. If you want to ensure that the refund goes to the same email you got payment from, the Paypal.me link should show their name. That information can be used to find the original transaction. Or if you have a general time frame and transaction amount you can look back to find the original transaction. -
I want to note that this kind of information is against the submission guidelines as we aren't here to speculate on people's financial situations. However, given this is an issue with chargebacks there will be an exemption. The money chargebacked went somewhere. Edit: and this furthers my theory she was using a CC she shouldn't have had access to if she has to repay the money slowly.
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Hiya! Your comment has been left hidden because it has not been censored. You're welcome to repost with Lenex's email censored and the last name censored.
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Updated the tags on both of his posts.
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Changed Resolved to Yes
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Given numerous individuals are following the post, and mod messages don't ping you: The suit has been repaired. Fixed images have been attached. It is now en route to the client. The tag has been updated to "pending resolved" as we would prefer posters have the item in hand before we mark a post as fully resolved. The comments will remain closed. Everything that needs to be said has been said, and we thank both parties for resolving this issue.
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That's about enough. It's fine to critique the OP, but at this point given how users have been behaving offsite and then coming here to continue the behavior we'll be locking the thread until Camaro and Lemonbrat can speak further on the matter. Absolutely nothing justifies harassment. Ever.
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Heya! We have the ability to monitor a whole bunch of things behind the scenes. I know certain users here have been downright nasty via Twitter, but they are not Lemonbrat that we've seen on our site.
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Did you want the head addressed in any way? Whether it be alterations or some kind of compensation? Just making sure so we know the conditions for resolution.
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Heya that's good to hear you're making progress! What did you two agree to fix so that we can update your post accordingly? (Or better yet please attach the email :) )
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Hiya Lemonbrat! Your comment will be approved shortly, but I'm publicly stating I am going to edit it to fix the link as it's not clickable. Edit: Fixed link and font color, but the formatting is being finicky.
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Hiya! The "when" form on our submission form instructs individuals to state when the transaction started, not when issues started. The actual submission date is timestamped on the post.
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This item has been upgraded from a Caution to a Beware given the suit's construction flaws and the fact that it is unlikely to meet deadline. Currently, there are three emails in queue to be added to the post, but we are waiting on Camaro to supply a few more concerning the DTD and the fur selection. Please note: Users do not have the ability to edit their own posts, so we're doing our best to keep it updated.
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The client did request changes. Lemonbrat tried to talk them out of it as clearly shown. Not all customers understand how furs behave. The onus is on Lemonbrat to ensure that they know this will be an issue. This still doesn't excuse the crooked nose, issues with the upper eyes, the ugly tail attachment, the ears being different sizes, and the head still looking like a rodent. It's fine if you've had a good experience with this builder and want to share, and it's fine to want to defend your friends/ people you know. However, accusing the OP of being "a terrible customer" for being rightfully upset toes the line, and I'm going to ask that you tone it down if you want to continue participating here.
