Hey guys!
I hope I'm doing this right - I've been checking out this site for ages, but I only just created an account to actively participate, so I have no idea if this will turn out alright. (so @ admins, sorry if I messed up ;; )
Anyway, I have a thing I am unsure about and I thought that any of you might know to help me out. I won't be including any proof of this particular instance since it's IMO not yet caution/beware worthy, and just a general question stemming from this instance.
How much time would you give a person you purchased something from to reply to you, taking into account that something IRL might've happened and taken their complete attention?
In my case, I purchased an adopt on June 11 2019. I chose an AB version that would give me a reference added. They apologized for the delay in reply as they weren't home for a few days so I only got their Paypal info on 15th, and I promptly payed. I also gave a few details on the reference that I wanted included.
Since then, I heard nothing back from them. I sent a note on 22 June to ask about if they had an ETA for the AB add ons and if I could get the single file of my adopt before they were finished. Up til today... still nothing.
I'm assuming something must've taken their full attention; because of the "few days away from home" already and the fact that the account seems completely inactive as of now - and it's their only account I'm aware of.
So yeah. I'm not sure how much longer to wait til I should poke them again? I'm really nervous, but I also don't wanna seem pushy or impatient. ;;
I kinda don't wanna force them to act by setting an ultimatum or anything since I really really love the design. ;;;
Thanks for any and all feedback!! ❤️