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About Alkraas

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Icon made by Slurku https://twitter.com/Slurku
  1. Ultimatively, when you sell a character you give up all the rights to the character. It's essentially like buying a tomato from Walmart. Walmart cannot take the tomato back or punish you when you decide to sell the tomato. When you sell a character, you'll have to be ready to accept that the customer can do whatever they want with the character, which means even reselling it. A TOS probably won't do anything since a TOS means Terms of Service. Adoptables are not a service, Adopts are an item or a product. A service is an action you perform for someone else like a haircut or a commission. The customer may also refuse to accept the refund and won't give the character back.
  2. This is probably what you're looking for! https://support.patreon.com/hc/en-us/articles/360021113811-Requesting-a-refund
  3. Someone has commissioned me for a christmas themed art for their boyfriend, they agreed to pay a partial payment due to insuffecient funds (5€ out of 19.60€). I agreed to finish the artwork before full payment was received. So I did, and sent them the finished art, compressed and with 5 watermarks all over. Now they're trying to beg me to start on the badge, eventho we agreed that I would only start making the badge after full payment was recieved. Their argument was that they really need it before christmas and keep begging me to continue now, eventhough I haven't recieved even half of the funds now. This is making me really stressed and kinda uncomfortable, how do I proceed with this. I've been thinking of just keeping the 5€ they sent and let them keep the finished bust drawing and eat the loss. I was wondering how you'd deal with this...
  4. I bought a custom made necklace charm from a seller on Etsy. I created a necklace reference sheet and gave them instructions. I told them that the necklace should be atleast 5cm long in the PMs. I was told to order through a custom earring widget. I mentioned the 5cm again in the order instructions. Today I got the necklace and it's not the size I wanted. I put my (around) 5cm charm next to the one I ordered. I contacted them right after I unpacked the necklace because I was rather disappointed, but they don't know how to resolve the issue. I'd need advice on this...
  5. @Celestina Oh, I did! I usually give them the link for the tracking of our German mailing website. Once the badge left Germany, our tracking website freezes and stops showing activity there. So I enter the number on USPS and send them that link later on with a message like "Hey, your badge arrived in the US, you can track your badge here from now on: (link)". They asked me before shipping it how long it can take too, and since I sent out bunches of badges, I told them 2-3+ weeks since they're living in Nevada (all my shipments always arrive in NY first, then get transported by car). I'm just unsure what to do if they keep asking about it 😕
  6. @cloudystars You can use other tracking websites. 17track or parcelsapp track your package no matter what. When I ship my badges (Germany) and they get mailed to the US (USPS), the tracking of our German website stops once it's in the US and I have to use USPS from there on, unless you use the websites I listed above. Just something neat I wanted to talk about~
  7. Hello AB community! I create badges and theres one client that is asking me for their badge. I shipped their badge on the 28th of October, 2019 with tracking number from Germany to the US. The badge is already in the US since the 30th of October and listed as "Processed through Facility, ISC NEW YORK NY (USPS)". This stage can take several days. What should I do if they keep asking though? I can't speed up the shipping, that's out of my control. It's not that they bother me, it's just that theres nothing I can do as of now. I can't send in a report to my mailing company yet, since two weeks have not yet passed where the status has not changed.
  8. Chibi The Floof On Furry Amino | On Twitter Commissioned: Digital Art Piece Paid on: 24th September, 2019 | Art received on: 24th September 2019 Description: I saw Chibi's Fall YCH and ordered a slot after asking some questions regarding their business etiquette. We discussed character information and everything they needed to know to get started. They also treated my nervosity about payment seriously and offered their PayPal.me link so the money would go to them and not to someone else by accident. They were happily editing the premade sketch so it looked like a bear until I was satisfied. They work really quickly and I got the commission on the same day per email. I absolutely adore the artwork and I would love to work with Chibi again, as they truly show passion in their work.
  9. @rikki Oh I was told my protection would run out then? Weird. Anyway!!! @Scourge It was my decision for it to be downgraded. I said "hey, if you don't mind, could we downgrade it to a sketch and I get permission to color it myself?" /Paraphrased Artist agreed and I got a full body sketch that I colored myself. It was my choice that she would keep the money since it was for a surgery. No need for a beware from my pov! Edit! Reason for the downgrade was because I was nervous the completion would go beyond the protection window, it was my decision~
  10. Long Overdue update, but they finished to commission (albeit a downgrade to a sketch) on the day that my protection would've run out.
  11. Friendships happen over time, many artists are rather nervous about friendships because most of us get/got used as a free art bank. I'd advise to just keep commenting and talking to artists and maybe sometime, they'll open up. I find Amino great, because the app features public chatrooms.
  12. I have been exploring with my art lately and have been drawing some NSFW art and will (hopefully) be doing NSFW commissions soon. Which brings me to this topic: Minors. Obviously, nobody really wants minors to commission you for NSFW art, and since I'm a newbie, I'd like to ask on how you can avoid having minors contacting you for a commission. Of course, I know about the ID check stuff, but really, I don't want to have private information shared with me, especially not something like an ID card (god no), even if, minors could easily grab an ID card from the parent's purse anyway. If you're an NSFW artists, what do you do to make sure the client is actually 18+ years old?
  13. Geez man... What an incompetent merchant. Spends money not earned, lies in your face and has the gull to say "don't rely on me for a source of income". Thank you for standing your ground and knowing your protections and for warning others. Hopefully, you can find a competent maker for your stuff~
  14. Sorry that happened to you. I'd advise to either take full upfront, 50% upfront - 50% after or payment after a sketch. Doing payment after the art is basically finished leads to many risks such as these.
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