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Alkraas

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Everything posted by Alkraas

  1. Alkraas

    Shipment gets lost

    I sometimes print and laminate badges or normal art and shipt them to my clients. I ship with priority, tracking and signature. It only happened once but what should I do if the shipment gets lost or it never arrives? Last time it happened, I refunded my client the shipping costs, was that a good solution? If not, what else should I do? Note: I'm a digital artist, all clients recieve a digital copy, shipping is just an add on, if they want it.
  2. I don't think you'd need a permit for that. You are not going to use that exact photo anyway, you'll just reference it and paint something based on that yourself, the photo of that location is only used as a guide. I think it'd be different if you would use that exact photo for soemthing commercial, like a poster or something.
  3. Alkraas

    •morvin•

    On the 18th of October, 2018 I commissioned morvin for a flat colored icon/headshot, gave them my character and paid on the same day. On the 3rd of November, I asked for an update and then contacted morvin again on the 5th to give a redirect link to my character. Please note that my original question for an upate went kind of ignored by them. On the 3rd of December, I asked for another update and got a traditional sketch WIP on the same day which I promptly approved. On the 29th of December I asked for another update, voicing my displeasure about the long wait time and minimal communication, which was responded to on the same day, telling me to wait as they (assumingly) had quite a queue on their hands. On the 10th January, I gave them a deadline of 2 weeks to deliver the art, again voicing my displeasure and distrust in them. They responded on the 14th with their own deadline and asked me to wait until the 25th which I agreed to. On the 27th, I told them that the 25th had passed and I gave them a quite lenghty message, asking them to refund me until the end of the week. I recieved my refund in a quietly manner on the same day (27th January). I'm posting this caution/beware as it was kinda stressful dealing with them, though I wish the best for them to better their customer communication and queue management for the future~
  4. Alkraas

    Platforms For Accepting Tips?

    I don't really like Patreon, I prefer to give one-time tips than to use a subscription when I like someobody's works. However, when I'm the client, I rather give a tip per Paypal.
  5. Alkraas

    The amazing disappearing artist

    As the others said, stop throwing money at them, especially since they don't do anything in the first place. Have you tried to contact them via other mehtods? If it was over email, perhaps try to get a hold of them on social media and vice versa. If you can't, I'd send an ultimatum to them and wait, and possibly do a chargeback if they end up not doing anything after that.
  6. Oh my yikes. Thank you so much for the beware. The amount of guilt tripping and aggressive behavior is appaling. I hope you can somehow get your money back. I don't think this suit maker knows what a commission or work is, since they act so pooprly and don't believe they owe you anything. Very worrysome. I hope they can improve on doing much smaller projects for less people in the future.
  7. Alkraas

    Make up art

    I'd call it a loss as well, since you did accept the piece as was and it was a long time ago as well. Next time, I'd suggest to just ask for changes, cancel the commission if you're dissapointed and to just ask for a partial refund.
  8. Hello AB community! Around 3-4 months ago, I commissioned a Flat colored Headshot/Bust from a user on Furry Amino. I don't remember the actual price but I paid them 5 USD (low, I know). Everything went well first, we exchanged information and payment info, yadda yadda, the typical procedure. I have only recieved a sketch in that time and mostly had to ask for updates myself. They admitted they had a lot of icons (flat colored headshots) to do for others, which made me nervous, I assume they bit more than they can chew. Yesterday I gave them an ultimatum that they should finish my commission in 2 weeks or give me a refund, they have not replied yet. I have compiled a screenshot of our chat here, name and the avatar is blacked out, because this is only an advice post, not a beware or caution. I think if they don't do anything until the 2 weeks have passed, I'll file a Paypal chargeback. https://sta.sh/0ndbhmbpxoi I'd like to know: How can this be fixed? Did I do the right thing? What should I do if they don't reply to the ultimatum? I'm scared that I went too aggressive on them, but I feel like a lined, flat colored headshot wouldn't take that long. Thank you!
  9. I sold a ref sheet commission once and they said they couldn't pay me via credit card. Once they sent me the payment in their currency (I sell in Euro and they had USD) it magically went through.
  10. @Mortymaxwell Thank you kindly. I just sent them a thought out deadline for the refund, I hope they'll take it seriously. 😕
  11. They asked for a deadline until the 25th which I agreed to but has since passed without any update from them. I'm honestly at a loss on what to do 😕 I don't want to harass them for the artwork either...
  12. Alkraas

    Beware: Werewolf-kun

    That is very unfortunate. They said they had to redo the badge due to poor lamination but isn't delamination a thing? Also pretty suspicious that you never saw te badge beforehand or that they never thought of contacting you on their own regarding their troubles 😕
  13. Alkraas

    Site Issues Masterpost

    Got it! Thank you 🙂
  14. Alkraas

    Site Issues Masterpost

    Copy-pasted text gets pasted with obscure borders which appears even after posting. It's visible on all themes, barely on the Magnum one but upon closer inspection, it's visible.
  15. Alkraas

    Kyle Coyote / clarebear_draws1349

    1.) Link to person's website or art page: • Furry Amino | Instagram | Twitter 2.) Approximate time period of when you did business with this person: • 7th December, 2018 - 23rd January, 2019 3.) Details: • I commissioned a Phone Case from Clare and as a return customer, I am definitely just as eased as the last time I went to them for a commission! Clare ordered a clean phone case off the internet for the exact model of my phone. Sadly, on the 19th, Clare found out that the case got lost when delivering. They acted quick and were kind enough to replace the case by ordering a new one. Jump to the 8th of January, the case arrived and they started to draw my character for the case. Clare was extremely kind and was open to critique, happy to change stuff and they were okay with my, admittedly, pickiness. On the 16th, the artwork was finished and it looks absolutely incredible 💙 Clare quickly shipped of the custom phone case on the 17th, with I believe express shipping because I received the case on the 23rd. I'm incredibly proud to have received this phone case and would always recommend Clare if you want a case of your own!
  16. Alkraas

    Thread Request

    Please create a thread for Kyle Coyote / clarebear_draws1349 (They have two different names on different social media 💙)
  17. Alkraas

    Toni Mtz 

    1. Name of the person you recommend: • Kori Arredondo and Toni Mtz (two person review because they worked together). 2. Link to person's website or art page: • Kori Arrendondo's Twitter: https://twitter.com/koriArredondo?s=09 • Toni Mtz's Twitter: https://twitter.com/ToniMtz5?s=09 3. Approximate time period of when you did business with this person: 29th of December, 2018 - 21st of January, 2019 4. Details: • Kori advertised a bundle commission on Twitter, consisting of one illustration and one 3D model, where they and their partner, Toni, worked together to create the two types of commissions for the bundle. I contacted Kori on the 29th of December, payment and discussion went very smoothly and I was given and EST of around 3 weeks. I was given the illustration on the 12th of January and loved it a lot. It definetly came out exactly the way I wished for! Kori paid very close attention to the details of my character! I was given multiple WIPs of the 3D model to make sure everything was good and Toni was happy to make fixes. Toni was nice enough to also give me a turn around of the model and gave me both, an mp4 and a gif file! All in all, I'm very very pleased with the both of them and both works were absolutely incredible! They are fast, communicative and very friendly and easy to work with blue_heart
  18. Alkraas

    Kori Arredondo

    1. Name of the person you recommend: • Kori Arredondo and Toni Mtz (two person review because they worked together). 2. Link to person's website or art page: • Kori Arrendondo's Twitter: https://twitter.com/koriArredondo?s=09 • Toni Mtz's Twitter: https://twitter.com/ToniMtz5?s=09 3. Approximate time period of when you did business with this person: 29th of December, 2018 - 21st of January, 2019 4. Details: • Kori advertised a bundle commission on Twitter, consisting of one illustration and one 3D model, where they and their partner, Toni, worked together to create the two types of commissions for the bundle. I contacted Kori on the 29th of December, payment and discussion went very smoothly and I was given and EST of around 3 weeks. I was given the illustration on the 12th of January and loved it a lot. It definetly came out exactly the way I wished for! Kori paid very close attention to the details of my character! I was given multiple WIPs of the 3D model to make sure everything was good and Toni was happy to make fixes. Toni was nice enough to also give me a turn around of the model and gave me both, an mp4 and a gif file! All in all, I'm very very pleased with the both of them and both works were absolutely incredible! They are fast, communicative and very friendly and easy to work with blue_heart
  19. Alkraas

    Positive Reviews

    Where do we write about positive outcomes/reviews like the old website had? 🙂
  20. Alkraas

    Positive Reviews

    Thank you a lot for your help ^^
  21. Seems weird to me. As far as I understood (correct me if I'm wrong), you bid $300 on an auction and you win. But the artist charges $600 for the illustration so you'll pay $900 instead. My question being...what is the $300 paid for? A place on the queue? Shouldn't a place on the queue be given anyway, for free, if you commission someone? If I'm right, about this, I wouldn't commission nor sell something like this. Sounds rather obscure to me.
  22. Alkraas

    Refunds question

    Absolutely would not commission someone with such a rule. First, what is considered a "legit reason"? Thats super subjective. Example: Customer: Hey you haven't completed the commission in x months, I'd like a refund Artist: That's not a good reason, sorry, I don't give refunds for this reason. Please wait until the art is finished. Basically, they can deny a refund for everything that they don't deem to be "important enough" For the second question, I'd say no again. I don't owe anyone private details about why or what. That's just my take on it~
  23. Alkraas

    Buying Distribution Rights?

    @Bornes I see! I had to write up an agreement/"contact" for a client some time ago who wished to purchase the rights to a logo commission I did for him. I added an image of it in this post, perhaps it be a bit of help? The client and I both have the .pdf file stored.
  24. Alkraas

    Buying Distribution Rights?

    I would contact them again and tell them that you manipulate/edit the work and ask them if it counts for that first agreement that you two made as well. Maybe they accept and want you to state their name and what edits you made when someone asks for the creator of the picture. Otherwise, I'd offer a price for the rights and let them accept, decline or haggle over the price, atleast, that's how I'd handle the situation ^^;
  25. Thank you! I try my best to be nice and I don't really like asking or "threatening" people, so I know I did a little bit too soft. First time I had to do this too. I greatly appreciate your feedback and will use it whenever something similiar happens again. Thank you a lot for your time!
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