Alkraas

Googling his Twitter handle, it seems you're far from alone in this. Perhaps if you can prove to PayPal that they indeed received the artworks, PayPal will let the claims end in your favor?

Hello! I'm a digital artist from Germany and offer an additional service where I print the artwork out, laminate it and then ship the artwork to customers. They receive a digital copy and a physical one, so to speak. However. I'm facing an incident where a customer should have their badge delivered by USPS, yet wasn't home. I always ship with tracking and signature. USPS left a note to either let the customer pick the badge up at their office or that they could schedule a re-delivery. This note was left on the 7th of March. On the 21st, USPS will ship the badge back to me. What do I do with a customer who doesn't pick up/receives their badge? I have made them aware of this incident but nothing got resolved as of yet. I have no idea what to do...

Excuse me but what? Literally ANYONE can file a charge back on PayPal, doesn't matter what country they're from. The option to charge back is not US exclusive. I've sold around 200 commissions as of now and 95% were customers from the US. I only got chargebacked once. This is some backwards logic...

Looks really cool! Thank you for implementing that ^^

I saw that the site now has a red NSFW tag that really stands out. Would it be possible to have such a tag for Resolved entries? I personally believe it should be more attention-worthy if situations got resolved as it's kind of a big deal. Maybe a green "Resolved" tag would fit.

Honestly? The cancellation part was really weird to me. They said they'd cancel it but then later wanted to pick it up again so they won't need to refund you. ...what? Second red flag is that they spent the points before doing their part for some reason. It also sounds like they're a minor, another red flag since they often can't grasp the severity of transactions or customer communication.

I feel like you'll be fine. It's basically the same as if you'd search for a reference photograph of a person doing some pose. There are even real life posing dolls for this usage, so yeah, I think you'll be fine!

I personally would not work with them. I don't trust artists that share personal information with a 3rd party. I'm rather wary the artist will collect personal information for other stuff.

I sometimes print and laminate badges or normal art and shipt them to my clients. I ship with priority, tracking and signature. It only happened once but what should I do if the shipment gets lost or it never arrives? Last time it happened, I refunded my client the shipping costs, was that a good solution? If not, what else should I do? Note: I'm a digital artist, all clients recieve a digital copy, shipping is just an add on, if they want it.

I don't think you'd need a permit for that. You are not going to use that exact photo anyway, you'll just reference it and paint something based on that yourself, the photo of that location is only used as a guide. I think it'd be different if you would use that exact photo for soemthing commercial, like a poster or something.

I don't really like Patreon, I prefer to give one-time tips than to use a subscription when I like someobody's works. However, when I'm the client, I rather give a tip per Paypal.

As the others said, stop throwing money at them, especially since they don't do anything in the first place. Have you tried to contact them via other mehtods? If it was over email, perhaps try to get a hold of them on social media and vice versa. If you can't, I'd send an ultimatum to them and wait, and possibly do a chargeback if they end up not doing anything after that.

Oh my yikes. Thank you so much for the beware. The amount of guilt tripping and aggressive behavior is appaling. I hope you can somehow get your money back. I don't think this suit maker knows what a commission or work is, since they act so pooprly and don't believe they owe you anything. Very worrysome. I hope they can improve on doing much smaller projects for less people in the future.

I'd call it a loss as well, since you did accept the piece as was and it was a long time ago as well. Next time, I'd suggest to just ask for changes, cancel the commission if you're dissapointed and to just ask for a partial refund.

I sold a ref sheet commission once and they said they couldn't pay me via credit card. Once they sent me the payment in their currency (I sell in Euro and they had USD) it magically went through.

@Mortymaxwell Thank you kindly. I just sent them a thought out deadline for the refund, I hope they'll take it seriously. ?

They asked for a deadline until the 25th which I agreed to but has since passed without any update from them. I'm honestly at a loss on what to do ? I don't want to harass them for the artwork either...

That is very unfortunate. They said they had to redo the badge due to poor lamination but isn't delamination a thing? Also pretty suspicious that you never saw te badge beforehand or that they never thought of contacting you on their own regarding their troubles ?

Got it! Thank you ?

Copy-pasted text gets pasted with obscure borders which appears even after posting. It's visible on all themes, barely on the Magnum one but upon closer inspection, it's visible.

1.) Link to person's website or art page: • Furry Amino | Instagram | Twitter 2.) Approximate time period of when you did business with this person: • 7th December, 2018 - 23rd January, 2019 3.) Details: • I commissioned a Phone Case from Clare and as a return customer, I am definitely just as eased as the last time I went to them for a commission! Clare ordered a clean phone case off the internet for the exact model of my phone. Sadly, on the 19th, Clare found out that the case got lost when delivering. They acted quick and were kind enough to replace the case by ordering a new one. Jump to the 8th of January, the case arrived and they started to draw my character for the case. Clare was extremely kind and was open to critique, happy to change stuff and they were okay with my, admittedly, pickiness. On the 16th, the artwork was finished and it looks absolutely incredible ? Clare quickly shipped of the custom phone case on the 17th, with I believe express shipping because I received the case on the 23rd. I'm incredibly proud to have received this phone case and would always recommend Clare if you want a case of your own!

1. Name of the person you recommend: • Kori Arredondo and Toni Mtz (two person review because they worked together). 2. Link to person's website or art page: • Kori Arrendondo's Twitter: https://twitter.com/koriArredondo?s=09 • Toni Mtz's Twitter: https://twitter.com/ToniMtz5?s=09 3. Approximate time period of when you did business with this person: 29th of December, 2018 - 21st of January, 2019 4. Details: • Kori advertised a bundle commission on Twitter, consisting of one illustration and one 3D model, where they and their partner, Toni, worked together to create the two types of commissions for the bundle. I contacted Kori on the 29th of December, payment and discussion went very smoothly and I was given and EST of around 3 weeks. I was given the illustration on the 12th of January and loved it a lot. It definetly came out exactly the way I wished for! Kori paid very close attention to the details of my character! I was given multiple WIPs of the 3D model to make sure everything was good and Toni was happy to make fixes. Toni was nice enough to also give me a turn around of the model and gave me both, an mp4 and a gif file! All in all, I'm very very pleased with the both of them and both works were absolutely incredible! They are fast, communicative and very friendly and easy to work with blue_heart

1. Name of the person you recommend: • Kori Arredondo and Toni Mtz (two person review because they worked together). 2. Link to person's website or art page: • Kori Arrendondo's Twitter: https://twitter.com/koriArredondo?s=09 • Toni Mtz's Twitter: https://twitter.com/ToniMtz5?s=09 3. Approximate time period of when you did business with this person: 29th of December, 2018 - 21st of January, 2019 4. Details: • Kori advertised a bundle commission on Twitter, consisting of one illustration and one 3D model, where they and their partner, Toni, worked together to create the two types of commissions for the bundle. I contacted Kori on the 29th of December, payment and discussion went very smoothly and I was given and EST of around 3 weeks. I was given the illustration on the 12th of January and loved it a lot. It definetly came out exactly the way I wished for! Kori paid very close attention to the details of my character! I was given multiple WIPs of the 3D model to make sure everything was good and Toni was happy to make fixes. Toni was nice enough to also give me a turn around of the model and gave me both, an mp4 and a gif file! All in all, I'm very very pleased with the both of them and both works were absolutely incredible! They are fast, communicative and very friendly and easy to work with blue_heart

Thank you a lot for your help ^^