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Everything posted by Eden
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Howdy! Your post was in the wrong spot, so I went ahead and moved it. All advice posts are to be anonymous, so the second post with the images in question was hidden. -
Oh gosh I'm sorry to be responding to this late. We specifically talked about this in the mod chat, and then everyone got swamped with work irl. No, we don't have a spot, and don't realllyyy have plans for one. The general forum is pretty dead, and it's probably best not to spread ourselves too thin.
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Armaina already got what I was going to type out, but I will say this was a frustrating read. Mo is obviously in the throes of a death spiral. Where an artist needs to take on X work to make bills, but by the time the next round is due the work isn't done yet. If they're getting frustrated by clients asking for edits let alone getting their work in a timely manner, it's only going to get worse from here. At this point the only way out is to raise prices to take on less work. I guffawed at them offering 15 stickers, when it comes out to less than $10 a sticker. No wonder they're trying to fly out work and getting frustrated when you politely ask for valid edits. Going to have to agree with @flucket on the twitter spam. Mo legitimately messed up here, but responding with spam isn't a good idea.
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Yes, it's ported in now. OP is referring to an off site beware, and IPS didn't play nice when another mod ported the update in.
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I have more in depth thoughts, but since I'm on my phone: as a heads up transactions cam only be refunded up to a certain period of time. The chargeback time is longer, so Mo more than likely didn't have the option to refund the original transaction. I would still be wary about chargebacks though. Also, users have no ability to edit or delete their own posts. As a general shout out to anyone who may want to pressure OP to remove it. They can't. Edit: Mo's pronouns are they/ them.
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Changed Resolved to Yes
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So was there an agreement for payment? You mention doing repairs for free at a con, and then say you'll add length to the arms for shipping. How much did you quote them to repair the suit itself?
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Changed Resolved to Yes
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This wasn't something to agree or disagree on. It's a polite reminder to read our rules.
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It reads more like the artist felt the client was asking for the bunny to be more "goopy" which would require some shading. Though I agree they should have linked examples, and the collar needed to be fixed as it was in the ref. I've let your comment through despite this line toeing the line on Rule 5: "Do not imply a beware doesn't belong here". Please be sure to read over the rules before participating further.
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Caution: TakShadoWing/ LisaPuppets/ Lisa B.
Eden commented on SharpeCostumes's record in Client Cautions
Given that I've lived in a place with mildew issues, I absolutely am baffled that if this was this strong that the rest of your clients didn't say anything. I am also similarly mystified that cleaning it didn't get the smell out. For context the day we moved in the smell of mildew was so intense that I, someone without allergies, had a headache for weeks whenever I'd go home. Our items, including my clothing, reeked. I had to keep a set of my uniform at work just so it wouldn't smell while I was at work. Yet once we moved out the smell went away after a wash or two. A few months out everything that couldn't be washed has already let the smell go. This includes my fursuit parts. I'm sorry, they absolutely did not deserve a full refund. -
Unfortunately hindsight is 20/20, but when you open a dispute and escalate to a claim it's always best to call PayPal. Never use their automated system. Was this tracking number related to your transaction? If not call PayPal immediately. Despite the transaction being closed you can still try and have it reversed. If you paid with a credit card, you can open a dispute with them. If it's a bank account not so much. If all of that fails, then there's not much you can do, I'm sorry. (Except write up a beware.) Good luck!
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Changed Resolved to Yes
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Please don't post real life pictures to our website, even if it may not be the artist itself.
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Went ahead and got that new name added
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Bought Custom Necklace Charm - Wrong Size
Eden replied to Alkraas's topic in Advice for Commissioners
Hey @Alkraas! I didn't receive a response from you, so I went ahead and cleaned up your post now that I have a spare moment. Also going to boost it on Twitter. From a business perspective they really need to make you a new one, or you can accept a partial refund if you like the end product enough to keep it. -
Changed Resolved to Yes
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Howdy! We went ahead and marked this as resolved for you, but I had to remove the cap from your comment as it had the artist's name uncensored.
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I said something similar in the mod chat. The ears I know I would have done like a lop bunny. It really needs a note on the ref, because it's a very common way to do ears.
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Heyo OP, while this was approved as a beware because she agreed to do changes and is now ignoring you. The quality looks the same to multiple mods, so we didn't approve it on that account.
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Changed Resolved to Yes
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Beware: London/Vani/Vanimute/Vanilla Kitsune
Eden commented on InklopBunny's record in Artist Bewares
Hooray! Let us know when it's in your hands so we can mark it as resolved. -
Heya folks. Quick mod note not to offer services (even free) in our comments. This includes offering to edit someone else's work.
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Looking for Advice: Fursuit Maker Missing Deadlines
Eden replied to Denya's topic in Advice for Commissioners
I went ahead and pinged our fursuit mods in the mod chat and posted this to twitter. It sounds like you're nearing the time where an ultimatum would be appropriate and/or a beware. -
Inform them that international shipping can take around a month. If German postal usually shows packages as delivered when it hits the final destination, let them know you'll be monitoring the tracking number. If it doesn't show delivery status once it hits the US, tell them to keep an eye out and let you know if it doesn't arrive after a month. I've recieved plenty of shipments from Europe, and usually things are at my doorstep well before a month.
