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Everything posted by Eden
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Locking comments since this post has been resolved. Plus everything that was important to convey to the artist and the client concerning this transaction has been done. Please use the like feature.
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Alright that's enough. There's no reason to keep the image online after this has been resolved. We'll be censoring it on our side. The client only exchanged money with you after agreeing that it wouldn't be public.
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Changed Resolved to Yes
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They have no ability to delete posts. Our site is not a bargaining chip. We normally escalate cautions to bewares for holding resolution hostage in exchange for deletion. We moved from livejournal to a site that allows us to disable user deletion or edits to prevent this. I'm going to operate under the benefit of the doubt that you missed the various notices that we don't delete, and not escalate this to a beware. The big, bold red notices.
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Whoa putting my mod hat on: I'm gonna stop this conversation from both of you. @Luna996 @AishaSlayde Aisha sharing their side isn't libel. They're welcome to talk about it, and they provided evidence. Remember, libel is untrue things. Ethically releasing something not public can be considered harassment. It's why we make people censor a ton of stuff.
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Okay might as well rip off the band-aid because it's going to come up regardless. This artist's gallery is full of items that look referenced from porn or some kind of 3D render like Second Life. (There's no proof of tracing, so it's not fair to claim that without it.) There's nothing wrong with using references for poses, and we're not here to critique anyone's work. I'll leave it at that. The issue is that in order to produce their work it leaves very little wiggle room to handle characters that deviate from whatever sources they're using. Your character is not thin. She's got curves, and what was delivered... just plain doesn't. That's not a stylistic difference. That's an error. Your character doesn't match anything in their gallery, but clients don't often know how to tell whether or not what they're asking for is what the artist can produce in the first place. Rather than drastically changing the character to fit within their limits, the Artist should have declined your commission from the get go. You were looking for something that sounds stylistic, while they don't produce that kind of content. Should you have been nicer? Yea. You get more flies with honey. But being in a line of work that has a lot of customer service aspects means handling angry clients. Doubling down on getting a character wrong is exactly how you escalate a situation rather than deescalate.
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That last message is so ridiculous. It even repeats itself word for word like he's copy and pasted the response. I can't believe this person can be ok with behaving this way with multiple people.
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I just- my jaw hit the floor at how quickly they flew off the handle. And we have another post that's about to be approved on this artist. They received the exact same treatment. It's absolutely wild. Professionally, I'm annoyed they'd act like it's your fault that they agreed to do an OC design commission for a low amount and then get mad. Designs take a long time to hash out, and it's not your fault he drastically undercharged.
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Oh no, I'm really sorry that you had to learn this lesson the hard way. 😞 There's nothing wrong with pay upon completion commissions, but never hand them a full res one. Very small and heavily watermarked only.
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Bad commission experience. Should I have been more specific?
Eden replied to xandrasa's topic in Advice for Commissioners
Yea, even if you worded it that way it still doesn't necessarily make pressuring you into two separate images the right thing to do. -
Bad commission experience. Should I have been more specific?
Eden replied to xandrasa's topic in Advice for Commissioners
It depends on what you asked for. Did you ask for a specific scene with two characters interacting: "I'd like Jim and Rose to be on a roof top holding hands and looking at the stars" Or did you ask for two characters and the artist interpreted it as you wanting two different things: "I'd like Jim looking at the stars on a roof top. Rose is there too, but sitting in the chair." If it was closer to the first one, then they shouldn't have pressured you into splitting your scene up. As for them not following your prompt, do you mean you asked for Jim on a rooftop looking at the stars and they drew Jim pole vaulting on the beach? If so then yes, you would have been entitled to a do over or a refund. Unfortunately if you reluctantly accepted the commission the artist may not be entirely welcome to you coming back. But if they didn't follow your prompt then they didn't. It's always worth approaching them about it. A professional artist would admit their mistake and try and make it right by you. -
Resubmit - Beware - kuda49(FA)/kuda_OwO(Twitter)
Eden commented on HUFFELSARTS's record in Client Bewares
Changed Resolved to Yes -
Resubmit - Beware - kuda49(FA)/kuda_OwO(Twitter)
Eden commented on HUFFELSARTS's record in Client Bewares
Putting comments on hold because it looks like both parties may have worked things out in the 12 hours this was in queue. -
Resubmit - Beware - kuda49(FA)/kuda_OwO(Twitter)
Eden commented on HUFFELSARTS's record in Client Bewares
@HUFFELSARTS This is approved, but I did notice they're claiming you didn't send a refund. However, the screenshot they're providing is for May 3rd? Your refund was sent on the 5th. Did you or anyone else get screenshots before they went private? I saw it myself. -
You know I've been modding for this community for five years now. I've seen almost everything, and a post hasn't made me more upset than this one in a while. The absolute audacity of these two. You stayed quiet for over a year, and they act like you being firm is literally kicking a puppy across the room. And as for Bad Coyote shuffling and going "well I can't control my manager". Bullshit. Your manager is an extension of your image. It's in your best interest to not have them prancing around on a high horse when a customer asks for a DESERVED refund. As for thankless clients? They should be grateful to have a patient client who didn't file a chargeback for $500+. What a complete lack of gratitude.
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This one is odd. The foreground/ background on this piece is really lovely, but it's so wildly different than what they normally make. Almost all of the art on their twitter is your standard porn, while this one is more atmospheric. With such a drastic difference they really should have shown you a thumbnail or a sketch before jumping all the way into lines. Though I do want to say that this is a submission where I would really like to hear the artist's side. It seems from their Twitter that some pretty ugly things were said from you that you claim to not have when you submitted. While your submission didn't tick enough boxes to ultimately reject it, this gives me concern as to how much precisely was lost. Should the artist have taken cues from you that you weren't happy with this commission? Yes. Should they have provided wips before lining? Yes. Should you have stood up and said how unhappy you were instead of waffling around the issue? Yes. Should you have gone to a separate chat to complain about the art instead of directly talking to the artist? Absolutely not.
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Changed Resolved to Yes
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For those who may be confused as to what's going on, this artist posts a lot of YCHs. They've lost the ones OP has originally bid on, and wanted OP to pick new ones to have done.
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Howdy. It wouldn't be a beware, no. No exchange of money/ services, no beware. Whether or not it can be a caution post will be reviewed on a case by case basis. Though we are unlikely to accept "this person was a bit rude to me". It has to be bad. If you feel it is something we should look at we will be happy to review. Just please bear in mind that we reserve the right to reject a post.
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Locking this as it's a rather old post, and let's not necro post. I also want it to be known Artists Beware's official policy will continue to follow Boozy's article. We won't accept anything from individuals who are attempting to interpret law on their own.
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Need advice on a character being sold twice.
Eden replied to ladyfenrir's topic in Advice for Commissioners
Howdy. This isn't something the advice forum can answer you. Only a queue mod can when a post is in front of them. However generally speaking when personal relationships are muddied like this we are very hesitant to accept a post. To a small extent because we have to weigh in that someone may be doing this as a jilted ex trying to spite their partner. And we don't want to be used in that manner. But mostly because proof is going to be difficult to supply. Not only because we don't allow mentions of personal issues, but also because relationships there aren't character custody hearings. The onus of proof that the character was 100% yours when you broke up is going to be on you. Not "implied" because as you said, it was "co-owned". Explicitly said to be yours. Whatever money you spent is irrelevant. If I divorced my husband tomorrow I wouldn't be able to get a refund on the couples art we got while together. We will be happy to look at whatever you send us if you feel we should see it. I'm going to close your thread because there's nothing the community at large can answer -
Changed Resolved to Yes
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It's essentially like a temp ban. I won't comment on what that means about them as a business as facebook can post block for a variety of reasons. Not all of them are legitimate.
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Changed Resolved to Yes
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We were discussing this post in the mod chat and were all dismayed that this seller seems to think it's on you to ask about allergens. It's the responsibility of the seller to do so. Honestly, I hope you get a favorable resolution. Someone like me would be SOL, because the mere presence of smoke smell aggravates my allergies.
