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  1. Apr. 16th, 2011 at 12:59 AM eonisalpha WHO: Lionel “Solion” of Lion of the Sun WHERE: http://www.lionofthesun.com/index.php WHAT: A fursuit head of my dragon character Eonis, done ‘realistically.’ Emails showing exactly what I ordered here: http://s1232.photobucket.com/albums/ff373/Eonisalpha/ http://i1232.photobucket.com/albums/ff373/Eonisalpha/bigorderemailchaincensoredpart1.jpg http://i1232.photobucket.com/albums/ff373/Eonisalpha/bigorderemailchaincensoredpart2.jpg WHEN: January 6th, 2009: Contacted Solion about getting a fursuit head. January 7th – January 14th, 2009: Sent info, discussed options for the head. January 14th, 2009: Sent payment. May 24th, 2010: Contacted him asking for status of head. June 4th, 2010: Attempted to continue previous conversation, in a different medium June 24th, 2010: Talked to him at Anthrocon September 27th, 2010: Contacted him again, asking for WIP shots December 7th, 2010: Contacted him, asking for a refund, was promised one. February 18th, 2011: Disappeared when I attempted to talk to him. PROOF: Screenshot from paypal payment: http://i1232.photobucket.com/albums/ff373/Eonisalpha/paypalinfocensored.jpg EXPLAIN: On January 6th 2009, a friend of mine got me in contact with Solion while he was on their teamspeak server. After discussion that I wanted a fursuit head, he told me to send him an email with exactly what I wanted, so he could have it on file. He told me in the voice chat that he realistically wouldn’t have time to work on it until October of that year, and told me to send him half of the payment to start work on the head, and half when it was completed. The emails linked previously then occurred, payment was sent. I then did not hear for a while. October came and went with no contact from him. On May 24th 2010, I emailed him, he responded on the 25th, mostly wanting to know what was going on, and why it was so late, seen here http://i1232.photobucket.com/albums/ff373/Eonisalpha/secondemailchainconfirmingpayment.jpg . He did not respond to that last email, and I believed he was having email problems, so I attempted to contact him on second life, on June 4th, he responded on the sixth, seen here. http://i1232.photobucket.com/albums/ff373/Eonisalpha/thirdchainsecondlife.jpg I then saw him at AC 2010, where I confronted him in person about it. He told me his email was acting up, and said that he sent me a few other emails, which I never received. He then promised me he would find a way to email me work in progress pictures of my head, to prove he was still working on it. On September 27th 2010 I emailed him again, asking for the work in progress pictures, got one response with no pictures, then he went silent again, email here http://i1232.photobucket.com/albums/ff373/Eonisalpha/postACquestionchain.jpg Finally, in December, I had enough. I emailed him on the 7th asking for a refund, he responded on the 9th promising he would send me a check for the money I owed him. IF he ever mailed one, I never received it. Email here http://i1232.photobucket.com/albums/ff373/Eonisalpha/Finalemailchain.jpg On February 18th, 2011, I was on second life, I saw that Solion logged on. I attempted to talk to him, and he disappeared quickly, log here http://i1232.photobucket.com/albums/ff373/Eonisalpha/finalmessagelog.jpg At this point, I just want the money back. It’s gotten completely ridiculous, it’s been…over two years now, with nothing to show for it. ************** Update 4/18/2011 ****************** Well, took some suggestions from you guys, because you're all awesome...started gathering docs for small claims court, sent him an email saying I posted here, and I got this! https://picasaweb.google.com/lh/photo/B8LEuY1D9_Tg5RkwDYeSMidk50KKAWkhe8CCeTw3TaU?feat=directlink (Hosted by my mate because I fail at photobucket) While I doubt it's going to lead to anything more than the last promise, I'm hoping >.> Thanks for all the support and advice, guys!
  2. Apr. 20th, 2011 at 6:25 PM viothefoxbird This is my first time posting here, and fatkraken expressed interest in there being a general Avsun post, and having other customers post their experiences in the comments, whether they be good or bad experiences. If this is not allowed, I'm sorry :C The OTHER Avsun post: artists-beware.livejournal.com/447483.html WHO: Avsun Mascots WHERE: http://www.furaffinity.net/user/avsun WHAT: A body suit for an existing partial of my character. Concept art: http://www.furaffinity.net/view/4856848/ WHEN: I first contacted Avsun for a quote late November, 2010. Contact was fairly consistent at first, and they were extremely friendly. I was quoted at $665 for a bodysuit, and sent the downpayment of 30% in early December. A duct tape dummy was made and sent out as well. The last actual email I received from them was 4 days after I sent the payment. In the beginning of February, I got a mass email sent out to their customers explaining they were sick. I've sent them several emails since, asking if they've received my duct tape dummy, and asking other simple questions. I have not received a response since mid December. PROOF: The first contact email: Payment sent: Last personal contact I had with them: Mass explanation email from Avsun: Email sent today from Avsun, undoubtedly after seeing these a_b posts: If any additional proof is needed let me know. EXPLAIN: Usually, for me, this situation would not yet be bad enough to make a post here about it. However, after seeing the previous post about them HERE I became very worried. Fatkraken wanted to have one big post where other people can post their stories about Avsun, good, bad, or ugly. After seeing the other post, I really don't think I will be seeing my $200 or suit from them. I don't quite know what to do. Like I said at the top, I've never posted to artists_beware before, so I apologize if something is off or wrong ? EDIT: Here is their pathetic excuse for a twitter, looks like it was made the same time the other post about them was made here on artists_beware. I think its a coverup saying LOOK WE ARE DOING WORK. But there are no pictures or evidence of any kind that anything is actually being done. http://twitter.com/#!/Avsun_Studios EDIT 2: Added the most recent email to the screenshots and fixed the blurring.
  3. Apr. 23rd, 2011 at 7:50 PM demons_haven101 Who: Avsun Mascots Where: http://avsun.livejournal.com/ http://avsun.deviantart.com/ http://www.furaffinity.net/user/avsun/ What: Foam head base of a toothless look-alike (without the newt features). My side of the story: I had sent a question e-mail about a foam head base on September 14th, got it worked out and a quote for 125$ on the 15th. I sent them a down payment on September 15th 2010, they had confirmed that I had a spot on the list. On September 17th 2010, I sent them the rest of the payment seeing as how communication was still good. They said they would have it done "around next month." So I assume that meant by the end of October to mid November some time, perfectly fine by me. On the 18th, I got a mass e-mail about a new paypal address to send money to, but had already sent my money to the first. They said in the e-mail this would be fine. I heard nothing from them until October 3rd. This was another mass e-mail, only this time about mass e-mails and how we are not to reply to those. I hadn’t heard anything from them until I sent an e-mail asking them about the status on November 8th. Got reply on the 9th with a picture of the head concept and saying they moved on with the project anyhow. They had mentioned getting glass eyes, which would in turn have me send them more money. Turns out this fell through and I did not send them more money, so they were going to stick with the regular toony eyes I opted for in the first place. A few e-mails went back and forth and communication was fair until December 21st, which was only them replying to the LJ comments I posted on one of their posts. This was them giving me their phone number, yet again. I waited patiently, attempted to call them once or twice without being able to connect through. I sent them another e-mail on February 5th 2011, asking them about my commission, it being far past due. I got no reply. I send them another e-mail on March 1st, asking yet again. I have yet to hear from them. I never got any e-mails explaining the delays that others have gotten, so I have been left entirely in the dark. I have filed a dispute through paypal, though it is indeed too late. It still gives them record that this person is not providing product for payment. I also called paypal, asking them what could be done. They have told me that there is an “internal investigation” going on for this person, seeing as others have filed as well. Seeing as others have filed, the gentleman on the phone had told me that it MAY be possible to get my money back due to their track record. I honestly doubt I have much of a chance to get my money back in any way, but I will certainly be trying. Proof: http://www.flickr.com/photos/62066370@N02/ Edit: I broke up the paragraphs to maybe make it easier to read for some people.
  4. ORIGINAL POSTING DATE: March 7th, 2011 WHAT: Two digital icons. $3 a piece. The artist was doing a one-night special that got quite a few hits; it wound up taking longer because of this. Fair enough! WHEN: I commissioned them November 17, 2010, for two icons. They had a list of people in their journal, but worked out of order, which is understandable. Inspiration doesn't always work in order! I replied to the journal again December 7, 2010 inquiring about the icons, and was told they had a sketch done for one, and that the second would hopefully be sketched that evening. Caps below the cut will show our interactions. Here's the initial commission journal. Below is the commission agreement, along with my confirming I'd sent payment, and my first 'hey, what's up with these?' comment. You can see the journal (screencap) in its entirety here. Time went by, and I got this PM in response to the comment I'd left on the journal. My reply: About another week or so went by, and I checked in again with a shout, since they'd uploaded quite a few more commissions (all from Furcadia if I'm not mistaken), and I was puzzled since I'd supposedly been pushed to the head of the queue. And then my last shout, left on Feb. 28th. I didn't get any reply, and still haven't. However, I also know they haven't been on FA much, because their last upload was January 23th; their last journal was January 25th, and their last favorite was January 26th. EXPLAIN: Well, the screencaps pretty much explain everything. I noticed their Tumblr account has been kept fairly updated, mostly with personal stuff, so I shot them an Ask there as to the status of my icons. I don't want a refund, but if I don't get a reply in the next week I'll probably try to contact them again asking for one. =C I'm just pretty let down, overall. Edit: They replied on Tumblr! "7th March 2011-Question teahound asked: Hey, this is Teahound from FA. I'm sorry to bother you here; I just noticed your FA wasn't updated and this was. xD I was just checking on my icons! :3 I finished one a bit ago, and the second will be finished next, sorry for the delay ? here’s a link to the finished one: http://www.furaffinity.net/view/5126573/" Apparently they posted one of the icons; I didn't see it because I'd wanted the character looking seductive and they drew her reading... They say what's sexier than 'The Life of Pi' which is the book she's reading there, I'm just sort of let down in that regard because it's not what I requested. At this point I just told them I really liked it and was looking forward to the second one. The character depicted does enjoy reading, so it's not a total loss. :T (For clarification - I do like the icon I got, quite a lot! However it's not what I wanted. I'm not attempting to sound mean or anything by not mentioning that it's not what I wanted to them. They mentioned me asking for a seductive icon in the description, so they were aware of what I wanted all along. I don't want to pursue that anymore, and am waiting on the second icon.)
  5. ORIGINAL POSTING DATE: March 1st, 2011 Price: $10 Status: unknown, assumed untouched Problem: No status updates or finished icons. Now I'm being ignored. Length: from January 10th 2010 to current date Details: So I commissioned Darkshadow 8181 January 10th 2010. Just for a simple $10 animated icon. At the time he seemed pretty productive. But more and more time passed and icons came and went, but I never saw mine pop up. During this he would make Journals asking for more commissions and work to do. I also never once noticed myself on any kind of "work queue". Actually, the first time I sent him a note regarding this and a refund, he immediately changed his tune. Even offered a 2nd free icon. During this time of my asking about commissions he had a long down time. Turns out he switched accounts and is now known as Fungasm. Of course I followed and still watched for my icon. I've noted him a handful of times during this.(I do not have our earliest transactions, but these are the most recent) part 1. http://pics.livejournal.com/banewulf/pic/000h7rtd part 2. http://pics.livejournal.com/banewulf/pic/000h8yza part 3. http://pics.livejournal.com/banewulf/pic/000h9g8g part 4. http://pics.livejournal.com/banewulf/pic/000hatat So it's been a whole new year, and I shoot off another note to him. http://pics.livejournal.com/banewulf/pic/000h664p Now, what REALLY bothers me about this. I know he read my note. He just chooses not to respond to me. (Furaffinity notes clear of unread status, even sent ones). I am piss. I want my money back, but if I'm being totally ignored, what else can I do? Friends suggested I post here. I don't want anyone else to have to go through this. It's really lame. ? proof of original transaction: http://pics.livejournal.com/banewulf/pic/000hd2bk
  6. ORIGINAL POSTING DATE: March 8th, 2011 EXPLAIN: So, as you can see in the link, I commissioned for a custom of their adoptables quite some time ago. I was much rather wanting them to include that one in their next batch, so I could purchase it then when it was actually done, but I went on to commission it as a custom since I doubt they'd do otherwise. Only once since then have I ever received any sort of update, seen here: So, okay, I was cool with that. Sure it'd be a little over a month, but that wasn't too long right? Next day? Nothing. Day after that? Nothing. All the way up 'til today, and I've still received no news. I've sent them a note recently on February 22nd, which has indeed been read, just asking on how it was coming, and I have not received a response. I believe they were out of town or state for a while around Christmas time, but they've been posting their own stuff, and for a custom adoptable that really is only a recolor of old lineart? I really didn't want to have to write anything about anyone on here, but this getting ridiculous, and I'm still waiting of icons from another artist that someone just recently posted. Any suggestions of how I could ask for a refund without coming off as rude or whatnot? I'm rather worried I'll just end up being ignored though, as I already have once. |:
  7. ORIGINAL POSTING DATE: March 15th, 2011 WHO: Shon Howell / king_cheetah WHERE: Furaffinity / Deviantart WHAT: Commssion work and Retail book (two different things) WHEN: May 2009 and October 2009 till current PROOF: I originally contacted Shon Howell for a commission based on a comic I was working on. and was responded to almost immediately. I sent payment immediately, Shon was known for cranking out work like mad. And let him know EXPLAIN: After a month without hearing anything at all (including receipt of payment), I sent him a note to make sure that he had all the info he needed. And got a "Working on it note" And then nothing. Not for a while. I sent out a couple of pokes (notes and shouts, unfortunately, the shouts aren't available to screencap) just to see where he was on it. This note is still listed as "unread". 2 emails went unanswered. I received a response on Sept 23rd 2010 (almost a year since my commission) saying he had sketches and would be finishing them up soon, but I never heard anything after that. Even a quick note 3 months later resulted in nothing (This too is unread) I like to think that I'm fairly patient with things. I don't mind if artwork is late, but I'd like to be kept informed, especially if I've paid in advance. However, this is not the only problem I've had with Shon Howell/King_Cheetah. One of his comics, done with Phil Gibson (who is an awesome guy, really), had their first book printed back in May of 09, and I ordered a copy. Phil, as a favor, signed it and sent it with postage included to Shon, to be signed and shipped. It's, to my knowledge, never been shipped. (Receipt for the book follows) During this entire time Shon's been posting art on his FA, he's got his up and down times, but he's been posting fairly regularly. Conclusion: Beware. Shon Howell is a lousy communicator, and you'd do much better working with just about _anyone_ else. Getting updates out of him is like pulling teeth, and getting anything you've paid for is exponentially harder. Edited to fix broken image names
  8. ORIGINAL POSTING DATE: March 24th, 2011 Artist is LaineNyah. Art can be found at www.furaffinity.net/user/lainenyah Here is both completed badges: www.furaffinity.net/view/4455318 www.furaffinity.net/view/4468593 I do not have a receipt for the animethon badge. I do have one for the other, if you guys want it, I can post it later, I just have to dig through old paypal reciepts. I commissioned her at animethon and a month after animethon. Around sept. 12th, I got a note saying this: http://www.flickr.com/photos/40433742@N06/5556568943/ So both should have been sent on the 13th. I waited a long while, and I think at the end of january I emailed her again, asking where my badges were. Her response is at the top. She then proceeds to tell me, she is doing an iron artist, and when she hits 25 commissons, she will do a mass ship. Keep in mind my badges have been done for 5 months! http://www.flickr.com/photos/40433742@N06/5556568875/ As of today, she only has 6 people signed up for her Iron Artist, which pretty much makes me think I will never see them. http://www.flickr.com/photos/40433742@N06/5557153794/ She did send me this note, saying she would have them shipped out by the end of Feb., but that never happened. http://www.flickr.com/photos/40433742@N06/5557153754/ I sent her a note a month ago, still no answer. http://www.flickr.com/photos/40433742@N06/5557153770/ I like the artist, I like her work, but she seriously has her priorities mixed up. She has taken alot of commissions since mine, I did pay for shipping, they SHOULD have been shipped out by now. Now she's posting a journal saying she has booked a room for AC... which I'm sure you have to put some sort of deposit down for. She STILL has no responded to my last note. www.furaffinity.net/journal/2195519/ I am beyond ticked. I do not reccomend Laine for anything anymore. I was planning on ordering a bunch of badges for a bunch of my friends up here, but I doubt I will ever see them.
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