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Originally, I had spoke to Knux to be able to get a pair of icons. Noticing in a mutual group his work, I looked to see that he was pretty fast and seemingly efficient with his icons. I asked if he were able to do romantic based icons and if he were open. He had shown interest and asked to send the invoice. I promptly paid it and waited for my icons. Feb. 18th - Paid Invoice May 3rd - I had not heard anything or gotten progress for my items, so I check in to see if my characters were too complicated. I had seen others icons finished and about this time he had started to take were portraits in support of his passion project he was working on. I wanted to change the characters if they were complicated and keeping him from completing it. He stated no, they were not and said he would try to get them to my by Sunday. Time had passed and he still did not even finish or give a W.i.P. for the icons. May 17th - I checked back in again, and it had been about 3 months since the initial payment was sent. I asked if I could get a refund since I felt that it had been a long time I've waited for nothing to show. He agreed and stated he understood. Stated he had been bogged down for a few days, and rightfully, I understood that and didn't take too much to heart. May 21st - Asked me for my paypal so he could resent the money and stated he didn't want us at each other's throats over money. May 29th - I messaged cause I hadn't gotten my refund for the 21st as they said they would send it then. May 31st - My message was left on read from the 29th, and I sent a message stating I felt they were avoiding me now because of that. Due to previous experiences with artist doing the same thing, it made the situation a bit more anxiety increased and I was wanting to get the transaction over with. Knux stated they hadn't dodged me and that they were busy with a friend. The money was sent that day. June 1st - I had stated that while I appreciated the refund, I was going to post a artist beware in review of the transaction process I had received from them. It wasn't the best, but I wasn't doing this to spite him. I just wanted him to improve how he did things and improve for customers down the line. June 2nd - Knux stated that they felt blindsided for me doing a beware because it was not discussed. Sometime after, I had been blocked on Telegram by Knux for what seems to be the reason that I warned about an Artist Beware going up. Attached is a picture of me being able to see the icon before and now I am unable to see any as shown in some of the screenshots. All in all, the beware I am making now wouldn't be here if the commission process wasn't this bad. In writing this, I would hope that improvements are made for him to fix this so it doesn't happen to others down the line when taking commissions.
You know what they say - fool me once, shame on you. Fool me twice, Shame on me. Well, shame on me. Readers of Artists beware may know that I had a spat with Knuxlight back in 2013-2014, in which he took a commission he had no intention of completing and then proceeded to go silent on me after missing his hard date. I had posted on Artists beware, and after informing him of the post and said "What do you intend to do about this?", refunded me. Now allow me to explain why I gave him the time of day again. Well, after being tricked into thinking he reformed over the course of 2016-2017, he has reverted to his old ways. That one is on me - because he had been seen completing commissions in a timely manner, I had thought maybe we got through to him. In fact, several of my friends [who shall remain nameless aside from letters.] had commissioned him and got completed commissions. During this, I commissioned him twice and he followed through. So, now that I have explained why I was willing to give this person another chance, let's get into what happened, and why you should never commission this person - regardless of how well he has finished your icon over the last year. This behaviour is just unacceptable. So. May 2018. He offers discounts on his commissions because of Biggest Little FurCon (BLFC). Well. That should be alright enough, right? So I send my info and pay. However, disaster strikes - Knuxlight loses all of his saved work, which he stored on a thumb drive. (Yes. You read this correctly.) Looks like he might be learning, right? I mean crap happens. Well, around July, I request an ETA. His response comes off as rude, but well, I am a very forgiving person. From what I gathered, he was kind of just posting on his timeline in hopes all of us would see it. Around October, I ask for advice. Some people gave me response saying that I should give him a warning that I would be filing a dispute with Paypal - just to give him a little bit of a chance. Fair enough. I decide to give him a warning - Art by November 3rd, 2018, or I file a dispute with Paypal. Silence. In the meanwhile, he is taking icons that are made by editing templates - which seem to have a quick turnaround. He even manages to do several pieces piece of personal artwork in this time. Personal artwork. He has the time to draw a ref sheet for his boyfriend and draw a piece of personal artwork for himself and his boyfriend. Yet he could not seem to take the time to check his DMs or even provide a WIP. Another player, 4D, contacts knuxlight. Then out of nowhere, suddenly Knuxlight says he may have something for me. Well. I don't file the chargeback... which is my bad, and to date I still regret it. The week passes, so now I cannot file the dispute, and Knuxlight literally has gone silent on me. The only time I catch him is when he is streaming "PWYW" commissions. I don't put him on the spot, I simply DM him and ask if he has a WIP or has made any progress. He simply tells me "This really is not a good time, dude." Before I had spoken to him on the stream, I had even sent him a message on FA like he requested me to do... and it goes unread. Thank you antiquated FurAffinity web design that lets you know when someone is ghosting you. Finally, 4D loses it. In the meanwhile, Knuxlight starts taking Christmas icons - and he's gotten more creative with them. Out of nowhere, I find $90 sent to my paypal account from him. No word from him. It just... comes out of nowhere. So I'm legitimately shocked, but also surprised. However, I'm told from somebody else (the person he listened to) that he claimed he didn't know my Twitter handle. Wow. Seriously. Don't conduct business through twitter - because according to him, DMs are anonymous. That's some VERY poor design there. Oh wait. DMs are NOT anonymous. He was hiding from me and we caught him. I got my money back, but suffice to say, there will not be a third time. I gave a warning about him years ago, and have warned others who are asking for updates on their commissions. I gave him another chance, and he still thought it would be a good idea to take the money and run. In the meanwhile, I have spotted several people who are on his FA page asking for an update on their icons, and informed them "Buddy, you're not getting your art - he has no interest in it. File a chargeback if you can."