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Originally posted on Jun. 6th, 2013 by animakitty Mod Note: The NSFW flag has been selected for content of some of the later conversation. Additionally, one sentence at the end with speculation how much Jace's health issues keep him from work has been removed as this would not be allowed if this were to be submitted today. Brian Harp (He uses his real name openly on his current place of business, http://www.furaffinity.net/user/jace/ ) aka Jace, owes me for ~300 dollars of money and goods paid for two multi-character full color commissions never delivered, one ordered in 2005 and the other in 2008. This year I offered him a final chance to do right by me, giving him four months to deliver what I was owed. That deadline passed May 31st, thus this account to warn potential commissioners of his inexcusable behavior. I approached Jace for a commission in 2005 when he still did business out of his website www.sharkie.net, requesting a piece of traditional art using one of his established characters and my personal character. I paid his rates at the time for a color piece, and though it's been so long I could have sworn it was more, the one reference I could find below indicates the first payment was $120.00 Jace insisted on being paid via check or money order instead of Paypal. (This of course prevented me from disputing the payment via Paypal. Small claims court is not an option for me, as {as I understand it} I would spend more than I've lost simply flying to California to attend the first court session.) (The mailing address is censored, as are a couple words to keep the rating down. This one-sided conversation was drawn from my web-mail account. My side is missing because apparently my web-mail doesn't retain the contents of my outbox nearly as long as the inbox.) Over the next two years I received nothing, not so much as a sketch, though Jace claimed he had gotten to work on my commission and had produced a sketch. I communicated with him every few months, not wanting to annoy him into giving up on my commission entirely. I had commissioned him expecting there to be delays, based on what I'd heard from some of his former customers, and I was prepared to wait months, even as much as a year. As the occasional pokes continued to produce no fruit, I grew increasingly frustrated. In 2008 Jace commented on a photo of some painted Nerf guns I had done and posted on Furaffinity, expressing enthusiastic interest in doing a trade for some Nerf work. I reminded him he still owed me art, and he said he'd finish the first piece and do a second for me if I would send him some guns...and some more money. I foolishly believed that now, having captured his attention, (I have personally witnessed that he is much more willing to actually deliver on his promises to people closer to him) that he would deliver on his promises. I boxed up several Nerf guns, some off-the-shelf, some personally modified, sent him another sum of money as well, and gave him the specifics on the second commission, another multi-character full-color traditional piece, which he showed every sign of being enthusiastic about. I had to go back through my notes on Furaffinity to find the details about the original commission for him, because he didn't have the faintest clue about what I had ordered from him. (Censored to keep it SFW.) Jace fell into exactly the same pattern. He told me he was working on it, then stopped communicating. I gave him a few months between reminder-pokes, and each time he had totally forgotten that he owed me anything, and made excuse after excuse about why he wasn't working on my commissions. These included medical complaints, 'I am moving,' 'I have a block on [that particular subject matter] right now,' and more. I watched with growing outrage as despite these excuses, he continued to draw for other people, taking their money and actually producing for them. January 2013 I finally emailed him and confronted him, kid-gloves off. I told him I'd been waiting eight years for one commission, five for the other, that I had been more than patient with him, and that I would give him one more chance to make things right between us. I gave him a deadline. I wanted my art by the end of May 2013. It was near the end of January when I contacted him, so realistically this gave him four months to deliver. I did not specify what would happen at the end of the deadline if he did not deliver; I made no threats. He opened the excuse floodgates again. Medical issues, moving... He insisted my deadline could not be met. I told him if he couldn't meet the deadline he could always refund my money. He said that was impossible, and claimed he was doing commissions for medication and food to live on at that point. To meet the deadline then, I told him he may have to put everyone else who was waiting on art on hold. I seriously doubted anyone on his current queue (that hadn't given up already) had a longer-standing claim than I did. I told him I would not yield on the deadline. Then he told me both commissions I had placed were impossible for him to complete. The character of his I'd wanted him to use was too personal and spiritually-linked to him for him to use at will, and the content of the second commission involved something he found repulsive. You can imagine how infuriating this was to hear. If these things had been true all along, he had never intended to do the work. If these things weren't true back when he took the commissions, it certainly looks like he's just inventing reasons not to do the work. He also insisted he could not do color work and still meet his deadline. I told him that if he wasn't able to produce the quality I had paid for, then the quantity must necessarily increase, so two color commissions should become three inked commissions. He stated he did not feel this was a fair exchange for me, and while I privately agreed, I told him *I* could decide that, and had. Literally having nothing to lose at this point but time and patience, I told him 'Fine, I'll come up with new commission ideas.' I came up with five new concepts. He rejected all of them. He suggested a sequence, using a new character. I set some parameters, and he told me he would create a concept sketch of this new character for me to approve. It was mid-March before that sketch appeared. (Given some of the things I suggested that he rejected for the character, it's possible he had already drawn this character and just pulled it out, claiming he'd just sketched it. I'll never know.) He even seemed excited about the character. I approved of it, and we agreed on the last details for the commission. Before that sketch, and since, he has streamed almost weekly, and submitted other art on FA. He is working steadily, just not on my pieces. I told him back in February I would not be hounding him. It hadn't worked in the past, and I didn't expect it would work this time around. As long as it was done by the end of May I didn't care what pace he worked at. He could do it all the day before for all I cared, as long as the work was up to snuff. But he delivered nothing, has probably forgotten about me again, and I am finished wasting my time trying to recover what he stole. I have other emails and IM logs available for anyone desiring further proof. Whatever his intentions were, Jace took my money and my goods while reneging on his side of the deals, exhibited extreme disrespect and callousness in how he dealt with me, and betrayed my trust. Even after being offered a chance to make things right, even being permitted to completely change the deals he had entered into with me to accommodate him, he failed to put things right. That's all his doing.
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- archive:2013
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MOD NOTE: This has been downgraded to a caution during archiving, as the situation was resolved. Originally posted on May. 31st, 2013 by marmalade0997 WHO: https://www.furaffinity.net/user/bambiboo3/ WHAT: a tail in exchange for ~$60 of blind bag MLP figurines and some fur to use for the tail WHEN: August 2012 ongoing EXPLAIN: In August 2012, bambiboo3 posted a journal wanting to trade MLP merchandise for fursuit parts. I had a lot of blindbag ponies, so I decided to take her up (journal asking for trades) After I had gone over all the ponies I had available, we worked out how much the ponies were worth, how much her tails were worth, what I wanted my tail to look like (black and white with some spotty brown fur I would provide), and she said that the trade would be good I got her address, and the next day after verifying her address I shipped the ponies and fur off, with her telling me she'd let me know when everything arrived I didn't hear anything from her for a week, so I double checked she got everything safely with no response (I had done 2-3 day shipping) A few days after that note, I got a response asking what my tail looked like specifically, and I responded Towards the end of September she posted a journal saying that she was packing stuff up and moving, so I figured it would take her a bit to finish and ship my tail In the beginning of December, I shot her a note asking about my tail since I hadn't heard anything from her in a while A week later, I got a note saying it was finished and just needed to be stuffed, and that she would have it out in the next week so I gave her my address (the first time she said she would ship it) I still hadn't received it by the beginning of January, so I sent her a note seeing if she had shipped it A week later I still hadn't heard anything, so I sent her my address again in case something had happened, and got a reply back that she didn't get the first note asking about it, but would ship the tail out that week (the second time she said she would ship it) About two weeks after that note towards the end of January, I sent her another one seeing if she had sent it. She said she would send it out Monday or Tuesday (the third time she said she would ship it) and included a picture of the finished tail (far right) Towards the middle of February I saw she posted a journal saying she had shipped more things (didn't manage to snag a screen cap of it), and asked again if my tail had been shipped, two weeks later I got a reply saying she had sent it out but it got returned, and I sent her my address a third time with her saying she's send it again with tracking this time (the fourth time she said she would ship it) End of March, I still hadn't received anything, so I sent her another note seeing if it got shipped A week later with no response and getting irritated with the lack of communication and saying she had shipped things when she didn't, I sent her yet another note A week later in the beginning of April I sent her another note, irritated with my notes being read but not responded to, and still not having my half of the trade, this time getting a response saying she didn't see my last note, but had shipped it off that day (the fifth time she said she would ship it) When I asked for a tracking number, she said she didn't have one but would find me the receipt ID as proof A week later with no tail and no receipt ID as proof, I sent her another note A few days after that note, I got a reply saying that she wasn't able to get a tracking number because of how it was shipped (shipped through the USPS), and that it would take 2-4 weeks to get to me because of her being in Hawaii Going off of her latest ship date of April 3, it has been more than 8 weeks, plenty of time for it to get to me. I left a shout on her FA page asking what was going on, but she is currently on hiatus. The shout did help me get in contact with another customer of hers though who is having similar issues I don't know what to do about this any more. She has said she's shipped off my half of the trade five times with no proof or anything being received. I see she has a few bewares up here already about her issues with shipping, and this just seems to follow the pattern. Edit: Feel free to mark this as resolved, I received the tail today.
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- archive:2013
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Originally posted on May. 29th, 2013 by thefancyhorse Mod note: Images that are still available have been added. Additionally, the "When" date is an estimate, as no dates are left in the post and the user has deleted their submissions from FurAffinity. WHO: DustyTheMare/BanditTheStallion/PepperTheStallion/FurryLuvrForever WHERE: http://www.furaffinity.net/user/dustythemare/ WHAT: Traced YCH Auctions, along with various questionable items in her gallery. PROOF: <~ Overlay http://ic.pics.livejournal.com/thefancyhorse/38940974/1675/1675_original.png <~ Cap http://www.yourolddog.com/wp-content/uploads/2011/08/janie-the-dog-walker.jpg ~< Original https://www.furaffinity.net/full/10685236/ <~ Currently in gallery. (Capped if deleted) http://ic.pics.livejournal.com/thefancyhorse/38940974/1807/1807_original.png <~ Screencap - Base Image EXPLAIN: Let me first say that Dusty are not on social terms, so I am trying my best to report this in an unbiased manner. Upon seeing a few of her images go across the front page, I've checked out her gallery a few times. Several of her items in her gallery did not match her style. (Can be provided, if requested. They had me suspecting, but I can't prove anything. ) so I kept an eye on her gallery. Eventually, she has uploaded various YCH auctions (most, if not all look traced. ) and people are actually spending money on them. This is very scammy to me, and I would like to get the word out. If I can provide any more information, please request and I will do what I can. She has since had her shouts cleared, hidden comments where she was called out on tracing (I do not have caps, so feel free to not believe me. Totally understand. ) and continues to post images that look traced.... which people have paid for. *EDIT* -- My apologies for linking to removed submissions. All caps have been updated with working links. If I can provide anything else, let me know and I will do my best to fill in any blanks were applicable.
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- archive:2013
- dustythemare
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Originally posted on May. 27th, 2013 by mixnmatch7 Mod note: The ImageShack links are defunct. WHO: http://lord-dubu.deviantart.com/ WHERE: Deviant Art WHAT: 8.5x11 traditional delivery of a body character no background -traditional for $25.94 WHEN: June 26th 2012: inquired if open for commissions, received a yes and switched over to e-mail. i will say from the get go he said he was going to be slow at the time due to having a couple of other things in que but i was ok with and so went with it. July 3rd 2012: I had waited to have the money in my account and at this time sent an email of the details of what i wanted. july 13th 2012: quoted for the final price and that i would be receiving the picture in the mail. Sent the payment. July 25th 2012: was told that he was starting the sketch. back and forth a few time on some other details. October 15th 2012: Had not heard from the artist in awhile, and while i knew he said he would be slow i decided to ask how it was going and if he had made any more progress. got same day reply and told i would get the sketch by Friday, if it was ok by me. November 24th 2012: Had not heard back but he sent an email stating he was finally sketching and attached a very basic sketch. January 13th 2013: Sent a happy new years email, saw he was uploading other art to DA and had not heard anything since. I promptly got a reply back stating he got over his head with his web comic and need to make a reschedule and that i should expect an update that week. Feb 11th 2013: i dropped the ball here, and just did not reply to him but either way i had never received an update that week in January. I received an email from him saying he was now unemployed and had free time to work. the next day(Feb 12th) I received an email with a .gif of the progress of the sketch and that there had been an accident with the original sketch and he had to start over. March 29th 2013: hadn't heard anything back since the last email and so asked how things were April 14th 2013: received a reply back with a sketch of everything, he stated he had a few things he wanted to fix before inking. sent a reply and i have yet to hear back PROOF: youll have to excuse me not quite sure how the linking of an image with a desc. of what it is really works. http://imageshack.us/photo/my-images/856/danotes.jpg/ http://imageshack.us/photo/my-images/607/agrementcommission.jpg/ http://imageshack.us/photo/my-images/543/proofofpaymenth.jpg/ http://imageshack.us/photo/my-images/547/janemail.jpg/ i can make screen caps of the other emails if needed. EXPLAIN: Normally I am a very patient person, i understand things happen in real life.And quite frankly so long as i am hearing something i am ok, especially if i think the artwork is worth the wait. What bothers me the most is being told i would get an update and then not getting anything. Or not hearing from the artist for quite sometime. I know he said from the get go he would be slow at first but i did not think it would at the rate of this taking almost a year. Had i known that i doubt i would have commissioned him at the time.
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- archive:2013
- lord-dubu
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Originally posted on May. 25th, 2013 by aerospiritual WHO: Nathradas WHERE: FurAffinity WHAT: Full color single character piece, no background. WHEN: [08/22/11] Nathradas opens up for regular character commissions. I inquire if I can reserve a slot since I'll have to wait for a bank transfer to clear into my Paypal account. She agrees. [08/30/11] I send payment and commission details to Nathradas. I'm thus listed as paid on her commission status journal. [08/09/12] I'm a patient person; I know that life and related issues come up- she'd posted that she was going through some stuff and that's fine. It happens. But after hearing nothing about my commission for almost a year, I sent a polite note to her on FA inquiring about my commission's status. This note has still gone unread. [08/24/12] I attempt to contact her by e-mail, through the account she provided. No response. [10/21/12] I attempt to get ahold of her on dA. I receive no response. [10/23/12] Two days later, Nathradas posts an image to her FA of the werewolf suit she has been working on for the past two weeks. The bottom of the description reads "(nope, in case you're wondering, I'm not gonna be back, not until January I'd say, I can't say yet tho, I have no clue how long it takes me to get stuff sorted out again)." I'm only including this because it's the only sort of message regarding what's going on in her end- not even a word towards me and my attempts to communicate with her. [01/10/13] I decide to be patient- maybe what's going on is really bad? So I wait until January and post a shout on her userpage to get her attention. This also has the unintentional effect of having another one of her commissioners contact me in the hopes that I've at least heard anything from her. [01/15/13] Nathradas finally me an e-mail and informs me that she needs to talk to her bank about when she can refund me. It's around this time that I started to experience some serious problems with Gmail such as it temporarily locking me out of my account due to alleged security issues and login conflicts, messages simply disappearing, and in the case of my phone; e-mail not showing up entirely, messages not being sent, and/or being sent in triplicate. This has hindered my ability to reply in a reasonable amount of time. [02/16/13] - [03/28/13/] I think this is really my fault here; she gets back to me and I feel as though this was my golden opportunity to get my refund and well. I missed it; I thought I replied much, much sooner and overall, I lost track of time between some pretty busy weeks at work and some family related drama. This is absolutely my bad here. [04/30/13] Sent a follow up e-mail. No response. [05/20/13] Yet another follow up e-mail. No response. PROOF: Commission Journal Paypal Receipt Commission e-mail DeviantArt journal listing my status as paid as well as the commission agreement and terms of service My initial note sent in August of this year Follow-up e-mail Image description posted almost two days after I tried noting her on dA The comment I posted to her userpage. Nathradas' e-mail response and mine. My follow up e-mail. Nathradas' reply, my reply, and another follow up e-mail. My last e-mail, sent five days ago. I'm only missing the note I sent over dA, but there are literally only two notes in my DeviantArt outbox and neither are directed towards the aritst. =/ EXPLAIN: At the end of August, 2011, I commissioned the artist Nathradas for a single character image with no background. With the Paypal fees, it came out to roughly $155 total. After patiently waiting for nearly a year, I attempted to make contact with the artist for any sort of progress regarding my commission to absolutely no avail until January of this year, when I publicly requested that she contact me in regards to this matter. I've received two responses from her in regards to my efforts, all the while watching her actively post things to Tumblr, take on more commissions, and be generally involved with the online community. At this stage, I really, really just want my refund.
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- archive:2013
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Originally posted on May 24th, 2013 by jemindra Mod note: some proof links are broken, what remains has been added. WHO: http://www.furaffinity.net/user/nathradas/ http://nathradas.deviantart.com/ http://oroboros.de/ WHERE: ON FurAffinity via notes and through e-mails. WHAT: It was a SKETCH for $35. I know that seems a bit pricey for a sketch but I really liked their style and I figured they would draw my chara epicly. Their quality of sketches: http://www.furaffinity.net/commissions/nathradas/ WHEN: April 14th, 2013 PROOF: This started out on one of Nathradas' streams. I should have taken a screen shot then but I didn't, thinking that there WOULDN'T be any problems in getting what I want. She said to e-mail me the form and so, I did. http://img607.imageshack.us/img607/9066/proof1ac.png And here is proof I sent payment: http://img15.imageshack.us/img15/6941/proofofpayment.png And she said mine will be drawn tomorrow! So I was excited. http://img809.imageshack.us/img809/1247/proof2y.png EXPLAIN: I commissioned this artist thinking that they'd do my character justice so after waiting for the next day for the stream... That never came. So, I was patient since I did say that there was no deadline for my commission but after receiving not a single message at all since then, I was growing a bit worried. So, after 9 days I messaged her again. http://imageshack.us/a/img703/4331/proof3r.png And I got a fast reply. http://imageshack.us/a/img854/117/proof4c.png So she said she'll be working on it in a few days so naturally, I waited. Then, I saw a journal posting on FA saying that she'll be streaming! So I was hoping that this would be the day of her doing my sketch and sadly... it was not. She was sculpting and I did not want to just out right ask while in stream so I waited once more. After it was nearing a month, I sent her another note, asking for a refund. I figure at this time, she was either not wanting to draw my char because she was uploading lots of art on her tumblr and ignored my latest sent note. This was when I sent her several e-mails and even a message through skype about my commission. None of which she ever replied to. Skype: E-mail: (sent to her teatime one) other e-mail: (sent to her rukh oone) All of which are listed under contacts on her website. (Didn't bother blocking out my name since it's common, idgaf) And I have a feeling she's ignoring me or whatever since she's been uploading art on her tumblr ever since... And I did not see her tumblr until it has been a month passed. I still believe as a commissioner, I should be sending notes/e-mails to know how things are going, right? But at this point, I am unsure of what to do. I cannot do a paypal charge back because it was sent as a gift at the time because I thought it would be done soon. EDIT! Seems she replied to her new e-mail she posted up and said she'll be giving me my refund by the end of the month or by the new commissions she'll be taking. Now to wait about a week for any results. EDIT 2!: Refunded in full. http://i.imgur.com/m93KTgF.png
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Originally posted on shanaofthemoon by May. 20th, 2013 Mod note: Store Envy and various other referenced links are defunct. Twitter, Blog, and "new venture" links are included above in the "Where" field. WHO: Sinn'd Signed aka Cindy G. WHERE: http://sinn.storenvy.com/ WHAT: Two (2) officially licensed handmade bathrobe replicas after the game "Magicka" purchased through her online store (link above). WHEN: Initial order was placed on 06/19/2011, first sign of trouble was 07/14/2011 PROOF: Storenvy Receipt (June 2011) Paypal Receipt (June 2011) First delay (July 2011) First contact after initial delay (August 2011) A reply with a Formspring Q&A link attached (October 2011) Second contact after initial delay (April 2012) Email sent to all customers regarding refund or resume order (April 2012) Resuming order (April 2012) Requesting status update (August 2012) Asking for a refund/cancel order (October 2012) Second email requesting a refund/cancel order (April 2013) Official Paradox forum thread regarding the bathrobes EXPLAIN: I initially ordered two (2) Paradox licensed handmade bathrobes from Cindy's Storenvy (now shut down/under maintenance indefinitely) store when I read about them online. I ordered one for myself and one for my boyfriend. At first I wanted them for Otakon of 2011, but wasn't expecting them to be finished by then. On July 2011 she emails everyone saying there's a delay, which I was understanding about. August 2011 and no status updates, I reach out to her asking for a status update. I was also following her Facebook, https://twitter.com/sinndsignedTwitter (she made all tweets private/protected since then) ,Tumblr (which she shut down later) and Blog at the time and noticed she said she was in the process of sending out status update emails or already sent them. I didn't get such an email, so I reached out to her on October 2011 asking if it accidentally got spam filtered instead. She replied saying there's a resolution in order, and linked me to a Q&A at Formspring. April 2012 I email her again asking for a status update. She replies the same day saying she's sorting orders out. A couple days later she emails everyone asking if people wanted refunds or to stay the course. I email her back saying I would like to stay with my order. August 2012 I email her again asking for a status update. No reply. October 2012 I contact her asking her to cancel my order and request a refund instead. No reply. I google around looking to see if others were also in the same situation and stumbled upon the official Paradox forums. Others were in the same situation, and eventually Paradox took it upon themselves to try and remedy the situation. After a few months of interacting with others/Paradox, someone links to another business venture startup by her. I email her at this new email address on April 2013 asking for a refund again, but no responses so far. There's also a BBB complaint filed against her for the same reason, to which there is no response as of yet.
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Originally posted on May. 18th, 2013 by mahogato WHO: Her FA nick: deadbird WHERE: This auction (WARNING NSFW) WHAT: I won this auction, and I paid it. You can see there I won POSE 2. WHEN: The auction ended 9th August 2012. I paid it 11th August 2012. PROOF: screenshot of my payment: It's in spanish, but it's easy to understand. Another proof I won the auction: Mod note: Screenshot of Auction, with exact date Here you can see she noted to me to pay the auction: And my answer: And another proof i was asking long ago (this is deadbird's Shouts): EXPLAIN: It's easy. I won an auction, I paid for it. And she never do it. Nowadays she is missing, she doesn't answer notes. She has her FA account forgotten.
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Mod Note: This artist has completed all their outstanding commissions. Originally posted on May. 17th, 2013 by YukiGoesRawr Mod Note 2: All the images were defunct, and were embedded LiveJournal hosted images. WHO: Pirate Cashoo WHERE: http://www.furaffinity.net/user/pirate-cashoo/ WHAT: Bust art WHEN: This was started early October of 2012, with little to no contact since. PROOF: Original order: Response Paypal proof. Did it as a gift, stupid me. Check in and extra ref offer in november: Checking in again in january, no response: And that's the last time we spoke. EXPLAIN: I have asked for updates politely multiple times, added references because as of October the character was rather new. Asked for updates via shout on their DA and FA page, each which got zero response from her but some kind warning from AB users here. At this point I'm going to have to just eat the lost funds, but would like to know if there is any attempt on her part being done to finish back art, mine included.
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Posted originally on May. 12th, 2013 by akamiz Mod note: Dropbox links are defunct. WHO: Knuxlight WHERE: http://www.furaffinity.net/user/knuxlight WHEN: During a Join.me stream where he was conducting emergency commissions hosted on June 4, 2012. WHAT: Two Character w/ Background Lineart Commission PROOF: https://dl.dropboxusercontent.com/u/44671999/A_B post screen.png Explain : Details under the LJ Cut On June 4, 2012 I happened to catch a stream by knux doing emergency commissions I wanted a piece from him. I asked him for a lineart picture and I gave him 100 bucks mainly ,because I had the money and since it was a emergency I gave him some extra money I had. I was the second person on the list and while he basically did a skeletal like sketch he told me that he will continue the picture tomorrow in a traditional manner. I was okay with this so after two months of no updates I sent him a note on FA on August 21, 2012 he answered with the following response. https://dl.dropboxusercontent.com/u/44671999/A_B Post screen 2.png I got home on Friday and I didn't see any mention of a stream or anything on his twitter. At this point a note saying I was home and asking him to stream needed to been the best course of action here. After awhile I happened to notice he was doing Bust commissions via twitter and after awhile I decided to send him another note on February 6th. https://dl.dropboxusercontent.com/u/44671999/A_B Post screen 3.png https://dl.dropboxusercontent.com/u/44671999/A_B Post screen 4.png At this point I was happy to get a update so on the 9th of February he posted the stream link. I joined late due to I was out the house ,but I was able to view the stream on my phone. He didn't work on my picture he was doing something else for his pin-up set. After two months I sent him another note listed below. https://dl.dropboxusercontent.com/u/44671999/A_B Post screen 5.png This is basically sending the commission through the email ,because that way I can organize it for future reference. It went unread for over a month so yesterday I sent him a tweet asking him to read his notes and it went unread. My friend after telling him the story of what happened told me to post a article on him. I Know I messed up on several issues here the main one was communication on my part and verifying times of when things were gonna happen. I also never brought it up during streams mainly due it was a matter between him and me so I didn't want other people to know about this. He is a full time college student and that's okay I just wanted an update on delays to make me feel at ease and not feel like I was missed or looked over. I hope I explained the situation clearly and I hope this artist understands what my intentions are not for malice. However my question I have is that should I continue to wait for my picture , ask for a refund or ask him to do something else in equal to the payment I sent him? Thank you for your time and if you have any questions I'll be glad to answer them for you. Update: Me and Knux made arrangements for a refund I received some of the money back and waiting for the rest I'll keep you guys updated. Update Number 2: Its been two months and I haven't received the rest of the funds he currently owes me. I will continue to contact him at a later date and time with a concrete answer on what to do on this situation. I don't want to be annoying to him by bothering him constantly.
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Originally posted on May. 11th, 2013 by col_eviscerator Mod note: Dropbox links are defunct. WHO: Inu-Jean, Inujean WHERE: https://www.furaffinity.net/user/inu-jean/ http://www.livestream.com/inujean WHAT: Unprofessional behavior/business practices. WHEN: Commissioned him back in August/September 2012 for 3 digital and real media pieces. Received one quickly, one wasn't started at all and was refunded in April 2013, and one was started in February, then partially refunded at the end of April after I set a deadline for completion. PROOF: Conversation with first refund: https://dl.dropboxusercontent.com/u/50799487/stuff/InuJean/InuJenconvo1.png Conversation with second: https://dl.dropboxusercontent.com/u/50799487/stuff/InuJean/InuJenconvo2.png Proof of refund: https://dl.dropboxusercontent.com/u/50799487/stuff/InuJean/InuJeanrefund.png Proof of disparity: https://dl.dropboxusercontent.com/u/50799487/stuff/InuJean/PaymentProof.png Paypal payment: https://dl.dropboxusercontent.com/u/50799487/stuff/InuJean/PaymentProof2.png EXPLAIN: I honestly didn't have much a problem until mid-April when he reopened for commisisons again without completing his owed work and commenced working on the newer stuff without responding to inquiries about progress. Most especially galling was when he lied to me about not having been streaming, when he didn't even turn off Livestream's stream recording feature. Arguably he still owes me twenty dollars for the second refund as I've received no work and paid eighty dollars instead of just the sixty, but since I am now blocked on his FA page and he doesn't respond to Skype messages, this is what it's come to. While I agree he didn't specify a working order, I find his attitude and penchant for working with more recent clients after leaving others waiting for several months to be very off-putting, particularly when he wants payment up front. As for why I waited this long, it wouldn't be the first time I got a refund in parts, and it was while trying to contact him that I found out I was blocked. No, I'm not proud that I threatened to AB him the second time I mentioned a deadline. I was pissed, but no excuse on my end for losing my cool. I did wrong, and I know. So, resubmitting, and if the FA link is broken again, I don't know what to do. I copy and pasted it right from the site.
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- archive:2013
- inu-jean
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MOD NOTE: This beware started off just directed at Bae Bunny, but after Bae Bunny commented their piece in the replies, with additional proof that was left out, it was updated to include the original poster, Shizimiru Okame/Comico. I will include bae Bunny's comment and proof UNDER the original post. Originally posted on May. 2nd, 2013 by Shizimiru Okame Mod Note 2: OPs FA links with their references are defunct. TLDR: Bae bunny of fa made mistakes on a 100 dollar commission for 5 icons, 20 a piece. Makes many mistakes after agreeing to edits, then refuses the edits after a while demanding 75 usd, or they will dispute the transaction. WHO: http://www.furaffinity.net/user/baebunny WHERE: Furaffinity.net WHAT: 5 icons for 100.00 usd, Made mistakes and refuses to continue editing unless they receive an addtional 75.00usd WHEN: A few months ago to current day. commission dissussions: (they got the 5 customs) Artist agrees to make edits: Bae claims before argument that they are raising prices here on out: Bae claims to dispute the payment unless paied: My responce after being told I would have to pay more or be disputed: My self expaining some edits that are needed to be done: My refernaces: http://www.furaffinity.net/view/10133553 (WARNING MAY BE NSFW) http://www.furaffinity.net/view/10241628 http://www.furaffinity.net/view/10241557 as you can see these references are very detailed so the mistakes are on the Bae's not mine. One of the icons where the frames are botched: in this icon you see the horn is messed up, and they refused to fix this icon as well as the other 3. this is the only icon done correctly but edits still needed to be made at first, http://www.furaffinity.net/view/10491255/ you can see here that he requires the reffernaces so he can evuate his prices: http://www.furaffinity.net/view/8786918/ Explain: He's done this work a lot they should have known better then to take this commission for that price. Bae knew the difficulty of this project and still took it on, why should I have to pay 75.00 usd for something they messed up? This sounds kinda fishy and scam like to get more money out me. Take for example you have a mechanic fix your car, and they mess up, would you pay them more to fix it? this could have been avoided if the user had a tos stating that after a certain amount of edits the commissioner would then pay edit fee's, this user does not have a TOS that I can find. There are more notes that aren't shown due to the fact it's the same argument over and over, I paid you for this, why won't you finish your job? Icons they are very personable to the people getting them, and at 20 apiece you expect them to be very well done. after being on a waiting list for months, they are contacted a few weeks ago and they paid for the work and now this... The artist has not replied in about 24 hours, but has read the notes sent by the user. What do? ------------------------------------------------------------------------------------------ Bae Bunny's reply, posted on May. 12th, 2013 (This was posted on an account linked to the now defunct Google Plus.) Aaaaaaaand in this corner, BAE BUNNY! :V This is weird on my part because I never thought that I was going to be involved here! Had to create a brand new account even. If this isn't how you deal with an issue, sorry! Its my first time ; o ; Be gentle~ Thanks guys for bringing this to my attention and to anyone that has been on my side. I do think its important to hear both sides of the story, so here I am! Words from the horse's mouth :U So here's the scoop: STEP 1: "I -totally- should have handled myself better" I was probably out of line asking for $75 to make edits, and I shouldn't have been so strict, but take a look at my list of notes from her: This isn't just garble, this is a back and forth of edits upon edits upon edits with her. I really couldn't take it anymore! With the way things were going I could have animated for her indefinitely if she wanted. It was apparent after a while that nothing was going to be perfect and I wasn't going to be able to move on, so I abruptly quit. For the issue on not having a TOS, I actually haven't had a negative issue like this up until now! Everyone I've made stuff for was happy as far as I knew, so I never needed one :I This felt like an issue going, "No TOS? Mmm...exploit!" Since after all of this I've been constructing one, but as a result, icons are going to be more related to "Time Invested" rather than per icon, which brings me to... STEP 2: "Bae Gives into the Demands!" I didn't want to spend unpaid time to continue to animate, but I was threatened on getting an AB Page otherwise, as her note shows above. So before I went to bed, I got this note: So "fix the icons and I won't post an AB page," eh? What else could I do! I caved in and did the edits for free that following morning at 11AM, as shown here: I include a highlight of the things that needed to be edited so it was apparent I knew what had to be fixed. She responds later saying this: Then posts them to her account as shown here: So with me being finished animating and her posting the icons, I would have assumed I met my end of the bargain and wouldn't get the AB page! :V ... STEP 3: "I got a bad feeling about this~" I know she says she was waiting for these icons for months, but she only contacted me on April 16th asking if she could pay now for the icons, even though her spot wasn't up on my que yet. I never charge ahead of time, but she was being persistent: She kept wanting me to give a discount for a bundle deal and wasn't getting the hint, so I sent this note: I want to point out that I warned her I work on customs and charge for the time spent, rather than a flat rate per icon. The more complicated/longer they take to animated, I charge more, ranging from $15 - $30. So when someone sends me $20 for each icon and then has a laundry list of big icons as shown in her notes above...I -really- felt like I was getting ripped off . ~ . So I responded with some suggestions on changes, and I get this back: Just pointing out that she says "do what ya think is right here, i trust you x3" and she was going to pay me $10+ for the more complicated one. If I had known in the end how difficult she was to work with, I wouldn't have taken her request. In the end, she got her finished icons with the edits for free! TL;DR ~In a conclusion~ 1. I shouldn't have freaked out 2. I've created a TOS for the future and raised the prices of my icons to accommodate for time spent on each icon rather than a flat rate 3. I made the edits for her and she said "thanks" and posted them to FA 4. I was threatened, gave into demands, and was STILL posted on Artist Beware anyway! 5. Comico was Suspended from FurAffinity for harrasment, so I feel like she is doing this because she's still mad 6. Issue was resolved May 2nd @ 2:34PM Thanks for reading my side anyway u 3 u ~ Make your own opinions for yourself; this is just how I saw things from my perspective. Just let me know if you need to know anything else! ~Bae
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- archive:2013
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Originally posted on May. 1st, 2013 by friskecrisps WHO: Capt Rico Sakara WHERE: http://www.furaffinity.net/user/captricosakara/ WHAT: $30 digital art commission WHEN: From roughly October of 2012 to April of 2013 PROOF: Payment sent: Conversations on commission updates and attempts to contact: 1st refund attempt: 2nd refund attempt and Artist_Beware warning: EXPLAIN: Basically, I had paid for a commission back in October. His way of the business was the customer put down half the commission price as a pre-payment and then pay the rest for the approved sketch. So I made the payment and waited for him to get work on it. I had him added in my skype and asked them occasionally how the commissioning was going and he'd always said he'd get to it soon. However, during the whole 6 months, he had only uploaded 2 pictures from 2 year overdue commissions. After almost 7 months of waiting, I just asked for a refund. He hesitated at first, but I finally got my money back. My basis for this, DO NOT COMMISSION HIM! He'll take your money and make you wait for months on end. He keeps putting commissions off to write fan-fiction and play online games and when you try to ask for a refund, he'll try and manipulate things to make you seem like the bad guy. He is incredibly rude and I would not recommend him for artwork to anyone!
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- capt rico sakara
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Originally posted on Apr. 30th, 2013 by draeling Mod note: Image Shack and FurBuy links are defunct. WHO: FA: Shanniecat and OcemezerSuits, Twitter: tempurrtabby and shanniecat, FurBuy: Shanniecat WHERE: http://www.furbuy.com/profile/shanniecat.html & http://www.furaffinity.net/user/OcemezerSuits/ WHAT: A pair of custom furred Digitigrade boots for $200 on Furbuy: http://www.furbuy.com/auctions/1037374.html WHEN: Paid for on the 13th of December 2012. Communication was good during payment and giving initial measurements. - (Jan) A month passed until I asked for an update, no response till I emailed again 4 days later. Shannie stated the pawpads had not arrived but she will be doing the furring that weekend. - (Feb) Another month passed until I emailed a few times until getting a response 4 days later. Shannie mentioned some personal issues got in the way but she was working on them right now. - (Mar) No contact, emailed on 12th of march, eventually Shannie replied on the 27th saying DVC didin't send the pads but that will be sorted soon. Said pictures will be sent to me in the next two days. - (Apr) Emails got difficult, no response to multiple emails, however she was very active on twitter nightly, so I asked there, got a prompt response and reply to email sent two weeks earlier. Apr 18th - Seller mentioned the pawpads came in, and her emails from commissioners were going to spam. Personal issues mentioned regarding young family member and school, she said she "would be done this weekend" again and getting pictures out. - Update: (May) I sent another email as I was advised she had just returned from Morphicon, received reply that she would try and post them the following Monday. Image of boots attached but was blank. Said she would try get another image to me. No further responses to emails during May. - Update: (Jun) No response to multiple emails to ask if the boots were shipped after 11th of may. Her furbuy account has since been placed into suspension by the administrators, due to the number of complaints received from her commissioners. They will lift it when she responds to their request for contact. PROOF: Bought from furbuy auction ID 1037374. Payment: http://imageshack.us/photo/my-images/32/shanniecatproof.png/ EXPLAIN: I am sad to say I really didin't want to have to post this, but after I placed a comment on her Furaffinity OcemezerSuits user page yesterday to get an update, the next morning the comment had been deleted, including one from another person who was also asking for updates. Since the last time I contacted her on twitter, her twitter became private, and no longer responded to commission tweets (but her active tweet count still increases 30-80 nightly). I am normally very patient and understanding... but I really can't excuse this. During feb and March, even though she was already aware she was behind on commissioners work, she continued to post new auctions on Furbuy for digiboots. A few of those people have since left negative feedback because they cant get any communication from her.
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- archive:2013
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Originally posted on Apr. 25th, 2013 by chaseuk Mod note: All Image Shack links are defunct. WHO: Apes WHERE: http://www.furaffinity.net/user/apes/ (or http://www.furaffinity.net/user/darkapes/ ) WHAT: 2 YCH winner slots, £25 for one, £15 for the other. IMs: https://imageshack.us/a/img62/3532/firstmessage.png https://imageshack.us/a/img841/4363/secondmessage.png (I offered to buy her a drink at a party we were both attending due to one character being quite complex) WHEN: On November 14th 2012, Apes put up a NSFW auction with 4 slots available, ending at midnight as shown here: http://www.furaffinity.net/view/9247824/ https://imageshack.us/a/img46/8852/dateoftheauction.png I paid on the 19th of November, as shown here: https://imageshack.us/a/img94/7340/moneysent.png Since then the art has not been completed. On 8th february this journal was created, saying the art would be finished that weekend: http://www.furaffinity.net/journal/4316691/ or https://imageshack.us/a/img20/2208/journalsayingitwouldbed.png As seen on the original image, I commented: https://imageshack.us/a/img69/8245/commentaskingwhenitwoul.png This comment recieved no reply, and since then I've also been blocked on several social networking sites for personal reasons, meaning I cannot get ahold of her. Since then somebody else she owed art has told me that she's no longer doing mature art and that they're getting G-rated art from her instead. I find it ridiculous that I had to find this out from another customer of hers who was also getting impatient with the waiting time and the fact that she was taking on more commissions instead of dealing with her backdated stuff, rather than her noting me and informing me and offering G-rated art rather than the R-rated one, or offering me a refund.
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MOD NOTE: This artist has completed all their outstanding commissions. Originally posted on Apr. 23rd, 2013 by missicee WHO: Pirate-Cashoo WHERE: www.furaffinity.net/user/Pirate-Cashoo Pirate-cashoo.deviantart.com www.hentai-foundry.com/user/zombiepirate/profile pirate-cashoo.tumblr.com/ WHEN: November 11, 2011 WHAT: Hi Res Full Color Commission via her FA account ($150 paid) EXPLAIN: I commissioned her for another hi res full color commission on November 11th, 2011 after having two prior commissions with her that went smoothly and without trouble. I attempted to communicate with her regarding my commission as best I could over time but she was certainly difficult to reach. After the recent outbreak of AB posts and Paypal chargebacks, I tried to work out a peaceful resolution with her and put faith in her to finally complete my commission and start to fix her growing negative reputation but her actions and responses (or often lack thereof) have shown me that she isn't as interested as I had hoped she would be. The following three images should speak for themselves and contain all the proof necessary including the screencap of the Paypal transaction. I created them to submit as proof for a Paypal claim so please excuse the brief explanation of things people of this community may consider common knowledge. Part 1: Part 2: Part 3: The Paypal claim was opened today and I am hoping they will file in my favor. If they do not, I will be attempting to get my money back through my bank. I am disappointed that someone with such talent is choosing to take this path but I attempted to give her the benefit of the doubt by letting her fix this and she chose not to. BEWARE!! EDIT 1: Paypal apparently automatically closed my case against her as it was over 45 days old. Guess it's time for me to go to my bank... EDIT 2: Filed a claim with my bank today (April 24th)... I should hear in the next 14 days if they're able to help me as typically they are only able to file cases within 90 days. If it doesn't work, I will follow the advice to call Paypal. EDIT 3: (May 3rd) Bank was unable to help due to the amount of time that's elapsed... going to try calling Paypal instead of filing online but at this point, I just think my money is gone :C
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- archive:2013
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Originally posted on Apr. 14th, 2013 by isteillia I've not posted on LJ in a while, as I've been more active on Tumblr, but I felt that those who still deal between the sites might appreciate the heads up. Back in November (2012) I commissioned Pleg to do a piece of art. Names have been blacked out for privacy. https://i.imgur.com/jNoVKWt.jpg She seemed fine with the piece I asked for. I went ahead and paid for it.https://i.imgur.com/3YyP2Um.jpg I don't hear from her for quite a few months, so I ping her. In February. https://i.imgur.com/YSQfOzG.jpg https://i.imgur.com/6iCvFPW.jpg https://i.imgur.com/9HE69tW.jpg I am told it's "too complicated." I'm a bit irritated, but tell her I can go for something less detailed, or take a refund. She says she can do something less detailed and that she will work on it. I never hear from her again. So I ping her a week ago (As seen above) and no response. I also sent her an ask on Tumblr, since I saw her post. Still no response. I'm also a stupidly nice person, and sent the payment as a "Gift/Payment Owed" instead of "Goods/Services" to keep her from paying fees, so I am unable to dispute the payment and get the money back. I'm normally a patient person when it comes to commissions, but this lack of communication is what turns me from patient to bitter and angry. Avoid commissioning this artist if you can, you may not get what you paid for at all. Edit: Situation has been resolved; she got back to me finally and is issuing a refund. Still rather irritated that this took so long, but I'm glad it's done with.
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Originally posted on Apr. 2nd, 2013 by raisloversakura Mod note: All Sta.sh links are broken. WHO: MeganSketched (Deviantart) Name: Meg Parker (stated directly on profile) WHERE: http://megansketched.deviantart.com/ WHAT: I ordered a full body (color) pin up from her commissions, which you can view the information here: http://fav.me/d3quijd I noted her at first and we were having problems connecting our notes: http://sta.sh/056837f9sdm http://sta.sh/01i1naym7ogk Order confirmation: http://sta.sh/0173vthh11l8 WHEN: I ordered the commission on October 5th , 2012 I got confirmation of my order on October 11th, 2012 I sent payment on October 11th, which she verified that same day of receiving. PROOF: Proof of payment: http://sta.sh/01onovfxyqqv Confirmation from artist: http://sta.sh/02be10hqbhsp EXPLAIN: I ordered the commission, and was told to expect my sketch soon. I waited and waited and watched her journal for signs of completion. For months it was sitting at that 30% complete range (which it is still at, to this day) http://sta.sh/01vso8r1hnpa I waited and messaged her in the beginning of January of 2013: http://sta.sh/011idwopxzlu She replied to that email on January 20th, and gave me my first initial sketch: http://sta.sh/0vskmces2xe She apologized and promised that she would finish my commission in a timely manner. I agreed and asked for a very minor change to the line art: http://sta.sh/0ae2owqpfn0 She replied and told me that she wouldwork on the changes that night and send me another rough before doing finalization (which to this day I have not received): http://sta.sh/02838pwh31wd I emailed her for an update on January 31st: http://sta.sh/01i5qci4yf4w No answer I emailed her for an update on February 26, 2013: http://sta.sh/01gtyo1zzpsp No answer. I opened a money request via Paypal, trying to get her attention on March 6th, 2013: http://sta.sh/0yhaclqb1oe As of today (April 2, 2013) I have checked her profile, and she was actively logged in six days ago. She won’t reply to my email, and won’t send me my final piece. I have been polite and have been waiting for my promised art for six months now, which I find completely unacceptable and unprofessional. I want to warn commissioners of this artist and would still like a refund, or my final piece that was promised. (Edit 1-05/01/2013) Today she has posted a journal on DeviantART (http://fav.me/d63qoz5) talking about her medical problems and everything she has been enduring, along with this sentence at the bottom: "if you're still waiting on a commission, as i know a few of you are, i greatly apologize. i'm still locating some files from when my computer was wiped, but i will get back to you, i promise. the art must go on! i cannot offer refunds at this time, but i will offer apology freebies if you're interested in another piece. i feel terrible that some of you have had to wait so long, and i hope you can forgive me and return in the future!" Yet she has not responded to my email, but my note does show as read, She uploaded the sketch that she showed me back in January- http://fav.me/d63qry2 Update: 07/21/2013 The artist has finally uploaded my commission and opened up more slots. Please be advised. Finished commission: http://megansketched.deviantart.com/art/Naomi-387187665
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Orginally posted on Apr. 1st, 2013 by vaerinn WHO: Zipperface WHERE: http://www.furaffinity.net/user/zipperface WHAT: Coloured+shaded wing-it commission, $50 WHEN: On 12 March 2012 I commissioned Zipperface and paid them. A few hours later I was sent a WIP of the picture for approval, which I gave. A month went by without anything more from the artist, though they were still active on FA and their Tumblr at the time. On 25 April 2012 I sent them a note asking for an update, at which point I was told they were in trouble. A few months later they'd cleaned up shop and left FA entirely. PROOF: Initial exchange: Proof of payment: Later note: FA page as it is now: EXPLAIN: Zipperface had a journal offering a single slot for a one character wing-it, coloured and shaded, to be done using some new colouring method or style they wanted to experiment with. I noted them and got the slot, paying them as soon as they asked. I was sent a WIP just an hour or so later, and after that, nothing. About a month later I saw they were open for pencil sketch commissions and noted them asking how my commission was coming along, only to be told that the picture was coloured but that nothing more could be done till they replaced their broken tablet. I was willing to wait, so I was willing to let it go. Just a few months later, though, I stopped by Zipperface's FA and found that all scraps, favorites, contact info and journals had been deleted, and that their Tumblr (name of which I can't remember) was deleted when I checked in on that, too. Since then I've tried noting them, leaving shouts, and even e-mailing them, but I haven't heard anything and, judging by the other shouts on their FA page, neither has anyone else. Long story short, I'm out 50 bucks and Zipperface is MIA. I have no idea what's going on with them, or even if they're still around. If they're still active somewhere online, I have no idea what name they're going by now.
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Originally posted on March 29, 2013 by mottenfest Mod note: As Who: Ravinghachi/Neotoxin Wolf/Skittles/hellishballoffur Website: http://www.furaffinity.net/user/ravinghachi/ Where: Saboten Convention 2012 What: Trade-RavingHachi was to supply two conbadges as payment for a premade fursuit tail. When: September 2012 Proof: Screenshots will be Provided below Details: 1. While at Saboten2012 I was selling a few things at a mini flea market the con had going on Saturday night. Among the things I was selling was a fursuit tail. Ravinghachi approached me asking if I would trade art the tail. An agreement was reached, and she left with the tail. 2. I sent her the details for the badges when I got home. The original note can be seen here (this is the 'lots of details' image) which has links and a detailed description outlining what I specifically wanted for the badges. 3. On November 2nd I received this reply that progress was excellent and she could drop them off if we set up a place to meet. During the holiday season it's really difficult for me have to for meeting people, so I asked for a scan. She said her scanner was broken, but had been uploading a lot of photos during that time. I asked if it was possible for her to send a photo of the badges. 4. On November 26th she sent me a note saying she was going to post my badge that night, but days went by and the scan wasn't posted. 5. On November 30th she responded the same day with a link to the badge (screenshot here). This is the badge that was posted. It's cute and all, but not really what I had asked for. In my reply I tried to politely express my concern for the lack of second badge and my description not being followed. She told me the second badge was still being worked on. I tried to figure out what to do about the first badge being incorrect and communication ceased. 6. I then saw her wearing the tail at TaiyouCon (Jan 4-6) while working at my dealer's table. Unfortunately I was unable to talk to her in person. 7. On Jan 8th I sent her a note which was read within 24 hrs, but has not been answered. That note can be seen here. 8. I left another comment on her page of Feb 23rd (screenshot here from my nexus). When I checked back tonight she had deleted it, with no answer to me at all (screenshot here). She responded by saying she didn't see/delete the comments. (I seem to have misplaced that screenshot.) I asked again for the money she owes me, she told me she had to use her mother's paypal because she didn't have one. 9. I waited again with no contact, so I left another comment on her front page. Her responses are here. She says her Paypal money was stolen, and that's why she can't pay me. 10. I noted her as mentioned, this is the final note I sent, which was read, before making this post. Here's the entire album of screenshots, since there are too many to post above. (Mod note: No other relevant to beware images were in this LiveJournal image folder at the time of archiving this post.) EDIT: 4/22/13 My account has been blocked. [screenshot] I'm obviously not getting my money or anything else from this artist. TL:DR RavingHachi and I agreed to a trade at Saboten2012: my $60 tail for two conbadges by her. After being given specific instructions, she did one of the badges which did not follow the guidelines set. After I mentioned to her that it wasn't right, she flipped out on me and stopped answer my messages. After trying to contact her again she blocked me and deleted my comments, then proceeded to tell people 'it was settled and she had paid me'. This isn't true: she still has the tail, and I didn't receive either of the conbadges. EDIT: 3/20/2014 I have not been compensated for the tail as of this writing, contrary to what this she is currently telling people.
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- archive:2013
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Mod Note: This artist has completed all their outstanding commissions. Posted on Mar. 28th, 2013 by lorenafa WHO: Pirate-Cashoo (FA) WHERE: www. furaffinity.net/user/Pirate-Cashoo Pirate-cashoo.deviantart.com http://www.hentai-foundry.com/user/zombiepirate/profile http://pirate-cashoo.tumblr.com/ WHAT: Couple Icons. WHEN: October 15th, 2012 - Ongoing. PROOF: PAYMENT:: https://dl.dropbox.com/u/53660315/PC_LJ/paypal_pdf.png NOTES: https://dl.dropbox.com/u/53660315/PC_LJ/oct15.png https://dl.dropbox.com/u/53660315/PC_LJ/oct25-response.png https://dl.dropbox.com/u/53660315/PC_LJ/nov12.png https://dl.dropbox.com/u/53660315/PC_LJ/dec17th.png https://dl.dropbox.com/u/53660315/PC_LJ/feb23.png DETAILS/EXPLANATION: Disclaimer: Okay, first of all I -really- hate to do this because I’ve read from her updates that she’s been going through a hard time and I really don’t do confrontation. That said I feel like I need to warn potential buyers again (she’s been doing this a lot.) about Pirate-Cashoo/Cachet. All I would like to do is get in touch with her and get what I paid for or to have her reimburse me as 60 dollars is a lot of money to me and I could put it elsewhere or towards another artist who actually wants to do the artwork I‘d asked for. Now: On October 15th, 2012 I decided to get myself and my boyfriend at the time a set of icons from her as a gift, I have a screen cap of how that went above. I’m keeping anyone who is not me or Cashoo anonymous as I am the person with the problem here, and not the others involved so the grey text is only usernames/references that are not mine. Just so we’re clear. As you can read for yourself from the links, She seemed a little hesitant but told me that the wait would be a few months as she had a pretty big queue and so forth. I didn't mind waiting as I’d purchased another set of icons during the duration of the time, and as an artist myself I understand how art takes time and artists are not robots etc. I contacted her again on October 25th because the person I had originally wanted the icons with and I had split ways and after communicating with him I switched the person I wanted to get the icons with and she okayed it with me. Told me she had not started them yet which did not really surprise me as she’d mentioned prior until November she would be pretty busy. So I was okay with that response, and didn't contact her back until November 12th. I hadn't thought about when she told me she’d start them and had forgotten she had family plans. Again just being friendly and curious about them I shot her another note. I can’t unfortunately find the message she responded to me about but it was something along the lines of “Sorry I haven’t started them yet, my family is down…” It was all good, and I told her to have a good time with the family and again not to rush. I then contacted her in December as I was curious why she hadn't gotten a sketch to me, but figured it was Life issues. Told her I wouldn't mind seeing a sketch before she completed a final product as I was curious if she had made any progress on the icons. She in this time started to just entirely not read or ignore my notes, and I have not been able to anchor her down for a response since then. She did however -read- this note, so there is that. My last note I left on February 23rd 2013. I actually noted her on deviantART account prior to FurAffinity (i copied and pasted the message directly from the note i sent on deviantART) but she didn't respond to either or read the note on FurAffinity (I have no idea if you can check who reads what on deviantART as I don't use it aside from a place holder.) I’m not making this to get people mad towards Pirate-Cashoo, but I will say that I'm severely disappointed in her business management skills and as an artist who does this as a full time job I don’t understand her complete avoidance or lack of a schedule. I love her artwork but I feel like I need to warn others about her business practices, I'm very disappointed. I wanted to let you guys know that if I were you to watch out and maybe hold off on getting art from her. She's a friendly artist to communicate with but I'm kind of tired of lack of updates/getting a bunch of excuses from her. I hope that she reads this and gets at the very least in touch with me so either discuss a refund or give me a concise deadline. ~Lorena.
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- archive:2013
- pirate-cashoo
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Mod Note: This artist has completed all their outstanding commissions. Originally posted on Mar. 20th, 2013 by radcatastrophe WHO: PirateCashoo (FA)/(DA) WHERE: Furaffinity/Gmail WHAT: I ordered a HQ Colored Fullbody of x2 Characters WHEN: I sent the initial email with details on August 31th 2012 PROOF: Commission Journal - Notes - Emails - Paypal Payment (mod note: all proofs have been removed in the 9 years since originally posted.) EXPLAIN: I discovered Cashoo through A_B and decided to give her a go since her past cases were resolved and thought she'd changed, I saw she was looking for some help to raise money for her first months rent and decided to jump on the deal. After discussing details with my boyfriend I went ahead and sent her the email as well as the payment of $185 plus another $20 for the detail background after finally hearing from her on the 9th of September, then on the 13th of October she requested yet another $20 for props (his guitar) I told her if things went well with my other commissions I'd pay it off to her. After my last email which was sent on the 14th of October I sent another on the 19th of November asking how she was doing and how the commission was coming along (I also sent an email during some down time on FA on 09/10/12) with no response until I sent another email on November 23rd after reading her latest beware here, I let her know how I felt about the emails she was sending and didn't want my commission experience to end up like this and suggested that she try to show her customers that she is working on their commissions through private or public live streams, talk to me about a deadline she could meet (which we never did), or even update me again on any progress on my commission. From her response it felt like she didn't even read or understand my email to her and began to ramble about things that weren't even relevant to the email. She told me she'd give a more thought out and thorough reply, which I never got and I continued to pester her on the same day she sent me the email responding to mine and then on every month since this year started - Jan 7th, Feb 5th, and March 3rd with nothing back from her. EDIT #1: Corrected a typo and adding a screenshot of my latest email to her after posting on her Deviant Art page stating that I had posted her here and would be emailing her soon. From Me: Email - 03/22/13 EDIT #2: I'd like to add that I am considering a chargeback or following the flock of those wanting to contact Paypal together to get them to look into what she's doing (or rather not doing) and getting her to either complete our commissions(?) or give us all refunds to the work she has not completed. An Email regarding my previous post to this edit. EDIT #3: Awhile ago I sent an email giving her a deadline of April 29th 2013 to either complete the commission, refund, refund+give permission to the rights of the image to have it altered by another artist. She has not emailed me back so I'm going to assume "No" for all of those requests, I'll be getting my boyfriend to file the charge back since this was going on during our shared Paypal/Bank Account time and I'll update with how things are going/went. EDIT #4: We've contacted Paypal Customer Services and received a refund for our September 22nd transaction of $20 and have been instructed to contact our bank for a chargeback for the initial transaction of $190. Paypal has informed us that we should see our money within 24hrs from the call. - This can be marked as resolved! Also for anyone with Bank of America you have a very slim chance at getting back money past 60 days of initial transaction (what we were told) but they told us they'd look into it (could take up to 90 days) but it is very unlikely that they'd go through with it. EDIT #5: After about a month or so of getting the money back for our commission out Bank went and took it back... So I dunno if anyone would count this as resolved still (my boyfriend personally doesn't because now we're in the negatives because of it).
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- archive:2013
- pirate-cashoo
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Mod Note: This artist has completed all their outstanding commissions. Originally posted on Mar. 19th, 2013 by houndofloki WHO: Pirate Cashoo WHERE: http://www.furaffinity.net/user/pirate-cashoo pirate-cashoo.deviantart.com pirate-cashoo.tumblr.com zombiebooty.tumblr.com (NSFW) WHAT: 2 pictures. One high-res of a single character, one sketch of two characters that she later offered to upgrade to a colored sketch in apology for the wait - but I haven't seen anything on either. WHEN: High res was October 2011 EXPLAIN: I will concede right off the bat that this situation is partly my own fault. I have a busy job, and don't tend to 'check in' with artists all that often. I paid in full up front for both of these images but went a long time without contacting her, because the 'honor system' has worked out fine for me in the past. I bought a second picture from her when the other one was a year overdue, which was stupid of me - but I honestly lost track of just how long it had really been. So it's partly on me that it has reached this point. I took way too blase an attitude to buying art online, but I've learned from this. I had bought pictures from Cashoo successfully a couple of times in the past, and arranged to buy one of her high-res commissions when she opened them up in a journal. The price for it was $140. This was October 2011. I paid for it in full upfront. This is where I let things go for quite a while. I bought a couple of bust images from her, and both were completed in a decent timeframe - so I wasn't too worried about the high-res at that point. 10/14/2012: I checked in with her about and she said it was nearly done. At this point, the problem she was having was something to do with a car; I'm a little fuzzy on details now. I figured the high-res was forthcoming and bought a two-character sketch from her for 90 bucks to help her out (I know. Dumb of me.) 11/12/2012: She replied to me saying she had started a sketch but lost it in some kind of computer disaster. Promised to give a sketch in 'the next few days', and said she would do it tonight except she had to pay $200 in bills tomorrow? What that has to do with sketching now, I don't even know. I kept my response positive because I was still hoping to get my picture. Journals about various personal problems holding her progress were posted in this timeframe. 12/4/2013: No sketch. She had posted one of those long whiny journals, but I wanted a specific update about my picture and sent an FA note. It was read, but not responded to. Late December 2012: After my note on FA went ignored, I saw her post a Tumblr update about doing a stream. I unfortunately don't have screenshots of this, but I stepped into the stream and talked to her. She apologized repeatedly for still not having a sketch and said my picture was next in the queue after the one she was currently working on (which was Svarta-Perlan's, another AB entry). She offered to upgrade the sketch I bought in October 2012 to a colored sketch as an apology for the wait. Yeah, okay, fine. January-February 2013: I sent a couple of Tumblr asks requesting updates, because that seemed to be the site she was using most regularly. Tumblr doesn't record those...but they weren't responded to, anyway. March 12 2013: Sent another FA note asking for an update. Still unread a week later, though she has been replying to comments on DA. As of today - I still have yet to see even a rough sketch on either image. Her story on DA comments is now that's she's facing eviction. Who knows. I honestly just hope I'll get either the commissions or a full refund at some point. Evidence: http://i644.photobucket.com/albums/uu161/BeckytheFox/ScreenShot2013-03-19at101808PM_zps19e70f98.png http://i644.photobucket.com/albums/uu161/BeckytheFox/ScreenShot2013-03-19at102443PM_zps785ab745.png http://i644.photobucket.com/albums/uu161/BeckytheFox/ScreenShot2013-03-19at101314PM_zpsc7d6342d.png EDIT 4/1/2013 I caught up with Cashoo on Livestream. She sent me an invite to the Asana program and showed me a WIP of my high-res commission (refined sketch with lighting shaded in). So there has been progress.
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- archive:2013
- pirate-cashoo
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Originally posted Mar. 14th, 2013 by fenflux WHO: xk2x WHERE: http://www.furaffinity.net/user/xk2x WHAT: It was a stylized, SFW pinup of my character, Fen. (emails/names that are appropriately blurred, PMs/Notes, IM logs, etc.). By conversation we mean the details hashed out between you and the Artist/Customer for said order(s). WHEN: I am unsure exactly when I first contacted her but it was a day or two before payment was made. payment was made on the 10th of December 2012. After seeing her put up commissions that were advertised after mine, I sent her an email on the 16th of February asking for an estimate of the completion time. On March the 2nd I sent her another email asking for a refund if she was unable to do the commission within a week. And on March 12th, I still had not got a refund or my commission. EXPLAIN: I commissioned xk2x for a stylized pinup of my character and paid for it on the 10th of December 2012. https://i.imgur.com/0o0YzvJ.png (Her accepting my commission and proof she got the payment) http://i.imgur.com/C3uHhNF.png (journal in which she advertised the pinups) (mod note: image removed) https://i.imgur.com/8pcQaxr.png (Paypal proof) I realized something was going wrong when I had seen her submit commissions that she had advertised for after she had accepted mine and I decided to ask her for an estimated time of completion. https://i.imgur.com/MJcQ92Z.png (SOME of the commissions that were advertised after mine and completed) At this stage it was now over 2 months since I had paid for my commission. She told me that she couldn’t give me an eta, but that she would hopefully have them done within the next fortnight. http://i.imgur.com/RNBGi9c.png (Email) (mod note: image removed) At nearly 3 months (March 2nd), I sent her an email saying that if my commission would not be finished by the 10th of March, I would like a refund. She replied that she would refund my money. http://i.imgur.com/qGaxKM8.png (Email asking for refund) (mod note: image removed) On March the 11th (still not having got a commission or refund) I asked when she would have the funds to refund me and I now have to wait until Friday 15th of March to see if those funds come through. http://i.imgur.com/qoc7k1d.png (Asking about the refund again) (mod note: image removed) *EDIT* I was refunded on the 17th :) finally! Despite some people telling me that I should take this down now that its resolved, I'm not going to. I want people to be aware that this artist HAS stuffed me around.
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- archive:2013
- xk2k
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Originally posted Mar. 5th, 2013 by koohiimonsutaa. Who: Sugarfactory Where: http://www.furaffinity.net/user/sugarfactory What: Digital art piece, chibi, $10 When; November 15th: Date comissioned, paid November 20th: The artist tells everyone who comissioned her to remind her of what they comissioned December 1st: After I asked the status of my artwork a week earlier, she says that she took a short break and will continue now. December: Three journals in December state that her father has been ill, and will be returning home soon, so she has been very stressed out. January 11th: Artist posts a journal says that she has gotten too far backlogged because of her family issues and will give everyone a refund. I tell her that I would rather wait, and she says she will finish my art soon. January 21st: Since last contact,the artist has been taking many new comissions, and I ask why. she responds that she has been catching up on old comissions and will note mine to me soon. She asks how much I paid and my paypal. I figure this is to look through her records to confirm what I commissioned. Instead she gives me a refund, which I DID NOT ASK FOR. You may think I would be happy with a refund, but I did not ask for this. I want what I've been waiting for all these long months, my art. Artist appears to have given up at this point. She states that she was almost done but would rather just refund. February 5th: Artist posts a journal saying she will be responding to everyone soon. When I complain that I only wanted my art, she says she will do a fullbody art piece and says I don't need to send the money back. She says that it is mostly done and just needs to be shaded and she will email it to me asap. February 22nd: I am still waiting and have not recieved any art or response, nor has she posted anything new in her gallery. I'm done with this. Proof: Nov14 Details on comission: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/nov14.png Nov15 Payment: http://puu.sh/2cpQe Nov15 Journal where comissioned: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/comissionjournal.png Jan11 Will have it uploaded soon: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/jan11.png Jan21 Note stating refund: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/jan21-refund.png Jan21 Refund: http://puu.sh/2cpPZ Feb5 Will give art anyway: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/feb5.png Feb5 Shading to be done: http://i1206.photobucket.com/albums/bb456/kaiakaichi/artist%20beware/feb5-shading.png Explain: TLDR; Artist is constantly taking new comissions and getting backlogged and not finishing old art, would rather refund and start over. I did not want a refund, I just want the art I've been waiting for. Getting money back in my pocket does not satisfy the disappointment I feel for having waited to get adorable art from what I thought was a wonderful artist. I never even received a WIP sketch.
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- sugarfactory
- kahuna
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