James

Mar. 25th, 2012 at 1:23 AM thaily WHO&WHERE: Xinnova2 on Furaffinity. WHAT: Digital character sheet. WHEN: Started December 22, officially terminated via full refund March 23. PROOF: - Complete exchange of notes in a text file. There's 11 pages, I'll write summary below. Also the links are borked because A. cut&paste from FA and B. I removed the sketches from my server because Xinnova need not access them anymore. - [NSFW, feral bits] Thumbnail of sketched character sheet. To provide proof that I did draw the commission and go to this point of near-completion. Forgive the size and watermark, I do not wish to provide this person with further images for his perusal. - Screenshot of full refund. SUMMARY: Customer doesn't know what he wants, or at the very least does not communicate this to the artist. Despite claiming that he is a writer and that this character sheet will "define me spiritually" he does not write a conclusive description of what he wants, hemming and hawing over what he wants and then becoming increasingly abusive when the artist indicates her boundaries in accordance with the TOS they agreed to. Upon a full refund the customer posts a harassing journal and he and his friends make libelous statements and insults, suggesting customer sue the artist and wishing physical harm on the artist. Upon completing another character sheet commission, Xinnova contacted me about getting a similar commission from me. I showed him my TOS which he said, and I quote "That's actually very reasonable" and "I will try not to make too many changes, if I do though I will pay the fee". We agreed on $100 for the sheet, half paid up front with a deadline of 6 months. The transaction started out pleasantly, though early on I realized I had to drag a description of the character I was supposed to draw out of this guy. I thought that he was just a little enthusiastic and disorganized and that I could work with him; I've worked with customers before who sort of knew what they wanted and helped them along to come to a satisfactory end result. No biggie. I thought. I told him to take a day to make a list of things he wanted instead of sending lots of separate notes, and when he sent notes asking me to add things after I had started (and shown him) sketches I didn't make a fuss and did. The trouble started when I showed him the third sketch; the first was a side view, he asked for changes (rounded the muzzle/added bandana/number of teats/placement of teats/size of paws/shape of tail-mouth) which I applied. Upon being shown the second sketch he approved the changes, asking if I could curve the horns back a bit more, which I did. He specifically complimented me on the revised tail-mouth; initially described as being shaped like a rose-bud that opens into a worm-like maw with teeth. I drew the closed tail mouth as a rose bud, with a bulb below the bud and the little green outer leaves. I told him I was checking off the side-view as approved and listed the remaining work, thinking we had a decent jump off point for the character design. He told me he was looking forward to the results. He asks if he can still add a necklace. I added the necklace in the fourth sketch. Upon being presented with the third sketch, he tells me the previously changed and approved muzzle "doesn't feel right at all". He also asks me to change the previously changed and approved closed tail-mouth design. I apply both of these changes. He asks me to match the size of the paws in the turn-around, which are already matched in size; I put the sketches side to side to ensure that they were, before I presented him with the sketch. So, I can't change it because the paws are already matched up. He asks me to change the teats/pouch, I apply this change. He tells me the cock has a knot; the cock is not shown, just the sheath. He did not ask for a cock, so I just drew the sheath. He says he has a sheath, which is great, because I drew a sheath. Again, can't change that. He tells me he wants the anus included from the view from below, except you wouldn't be able to see the anus from that angle, especially with the vagina mound in the way. So I can't change that because quite frankly, it would make it look like I don't know the proper placement of the anus, which he seems to believe. He "helpfully" tells me the anus "is located in the common area of the tail base". He tells me to mind the shape of the serpent heads, which is fine. It was a messy sketch but I'm quite familiar with ancient Egyptian art, that's not a problem. Current count of changes is 11 changes applied spread over 3 opportunities for Xinnova to provide feedback. On the 3 items I couldn't change I explained why I could not. I send him the fourth sketch, which includes close-ups of the genitalia, including a close-up of the anus in it's proper place. At this point, his unclear waffling on the muzzle and tail is some cause for concern for me and I tell him that this is his last batch of free revisions. I tell him to take his time in deciding what he wants to see changed and that if he wants more changes, he'll have to pay extra for the additional labor, as stated in my TOS which he agreed to. I had a feeling that otherwise, I was going to go back and forth on the muzzle and tail for a long time, if not on other parts as well if he suddenly disapproved of his previously approved changes. Keep in mind that he has currently paid $6,25 per element of the character sheet. As a professional, I can only spend so much time on a $6,25 sketch. He sends a short note, telling me he has 6 months? I set a 6 month deadline for my work, and we're already 3 months into it. But I didn't tell him he only had a day, just to take a day to think about it, since his other replies asking for changes were sent fairly quickly and then promptly disapproved of again next time 'round, I thought maybe he thought I was trying to rush things and that he didn't have time to think about it. I tell him he can take his time and give him some hints on how to put together clear reference material. I figured that, even if he could not find good images or couldn't "redline" the sketch, that he could write out something more detailed, as he lists himself as being a writer. This is where the transaction sours, in retrospect, pretty much beyond repair. I try and remain civil despite the fact he calls my experience and professionalism into question, tells me I should have done the research(?), that he only asked for a few small changes, that I refused to change things (but when prompted, doesn't tell me what I refused), that I'm not giving him opinions or options etc. I give him a play-by-play response telling him that he needs to tell me what he wants or else I can't draw it. I restate that I want him to take his time and tell me exactly what he wants so that I can change it and hopefully bring the transaction to a satisfactory conclusion. He goes on about how this commission is unique and he can't just describe it despite the fact that he is A. a writer, or says he is and B. he claims this character sheet will "define me spiritually". Despite the fact he is not an artist he tells me sketching is the easiest part of a commission and something about experience, which he doesn't have as an artist, so I don't even know where he was going with that; at this point I'm just confused and uncertain where this hostility is coming from. Stress and illness can only account for so much, I've never had a customer get angry before when I ask them what they want. But he feels like I'm cutting his head off by asking him what he wants so I can draw it for him. I initially read the note but don't reply, assuming that with time he'd send me the info I needed and we could get this business sorted. I try to go on with my day and do unrelated art, but I'm distracted and irritable and I realize that I was just waiting for the other passive aggressive shoe to drop. I wanted to bring the commission to a good conclusion, despite the brouhaha, but realized that in order to do so, I'd have to let him bully me into, essentially, work for peanuts. Well, smaller peanuts. Or the burnt, shriveled and stale bits of peanuts left in the bottom of the bag of peanuts. And that I would hate myself for it. So I terminated the transaction, as stated I am able to do in the TOS he agreed to. I even gave him a full refund. Then I told him that he could make no claim to the sketches, could not use them for anything and that I desired no further contact. I saw that he had read the note and he did not reply. I thought that would be the end of it and I was quite happy to leave it at that. That said, I still had a half-finished character sheet, which I own fully and was out about $50 of labor. Trying to recoup some of my losses I changed the design around to no longer resemble Xinnova's design (which according to him, I had failed to approximate anyway) and put it up as a pre-sketched character sheet/adoptable. AFTER I had removed all mention of Xinnova from my account, which was just in my commission list in my journals anyway. I did in no way refer, link or name him anywhere. To which [possibly NSFW, tame but feral bits]he promptly outed himself as the uncooperative and abusive customer in the very first comment. Notice his friends also joining in. I blocked them all. He then posts a harassing journal linking directly to my submission, breaking the Terms of Service of FurAffinity. When a moderator deletes his post and gives him a warning, he complains about how he was just defending his good name which would have never been jeopardized if he had dropped the matter when he was refunded. You'll notice the blatant discrepancies between his communication with me and what he tells his friends: That I was insulting and attacking him, that he only asked for 4-5 small changes and that I didn't do half, that I have "butchered" his name publicly, that he wasn't initially prepared to pay extra for additional labor in case he needed numerous changes and so forth. Interestingly, there's apparently 3-4 of his friends who filed Trouble Tickets about me/my pre-sketched commission, despite they were never even peripherally involved with this transaction. Harassment, name-calling, insults and the like ensue, all based on what little skewed information they had. Which brings us to this post. In conclusion: Do not work with this person. He doesn't know what he wants and gets angry when you don't either and refuse to do endless revisions until he makes up his mind, which might be never; he wants other people to define him spiritually, which is just never going to happen. It's not worth it and neither is the resulting abuse and libel he uses to whip his friends into an ignorant frenzy. Friends, whom I should add, who would also probably be best avoided if these statements are indicative of their true nature. I'll probably get more abuse and harassment for this post, but I honestly think it's worth it if I can save at least one other artist from this frustration and aggravation; You are better than this, do not work with him.

Mar. 23rd, 2012 at 6:26 PM ryuusin WHO: insomniacovrlrd Where: http://www.furaffinity.net/user/insomniacovrlrd/ what: digital art When: april 2010 - present Proof: full conversation from me first commissioning him http://img7.imageshack.us/img7/9035/note2b.png image showing the notes from the start from 2 years ago http://img832.imageshack.us/img832/6991/note3.png Note sent a year later with no reply http://img215.imageshack.us/img215/2808/note4.png recent notes sent to him still yellow meaning hes not looked at them http://img818.imageshack.us/img818/7752/note5.png Paypal confirmation of payment to him 2 years ago http://img823.imageshack.us/img823/3567/paypalub.png Explain: started 2 years ago, i commissioned a picture from him and payed the same day consisting of a 2 character image at $50. he took many commissions so i know it would take a while. months went by and he put out few actual commissions from others. 1 year has gone by and no update and even still few commissions were coming out but many of his own works and projects. 1 1/2 year he makes a journal about if he has forgotten any commissions to leave a comment. i have and he replayed that he would start on it. that was the last i heard from him. 2 year that journal gets deleted and he starts opening more slots. i try to contact him but he never reply and doesn't even open my shouts or FA notes. they are still yellow on my screen. present, tried contacting him through various means through messengers. still no reply on any of them. i may be very patent, but this is ridiculous and rude.

Mar. 20th, 2012 at 5:15 PM freeziclepop WHO: shootitout WHERE: deviantArt WHAT: Digital art trade. WHEN: October, 2011 PROOF: http://i112.photobucket.com/albums/n161/weirdsonic/One.png EXPLAIN: In October me and shootitout had decided on doing an art trade, it was discussed, the characters to be drawn discussed. We chatted throughout this time. I finished my side of the trade, they were very happy to receive. Entire conversation on the piece can be seen here: http://freezicle.deviantart.com/gallery/33755790#/d4dir83 They even used the image they received on Neopets. (With my permission) After a month had past without me hearing on their side of the trade, I decided I'd remind them about it--maybe they had forgotten! They didn't forget, they clearly stated this. They promised it would be finished soon. Over the six month period, I've been nothing but friendly, reminding them on their uncompleted trade. Mind you, I've only reminded them about four times. Maybe they misinterpreted sarcasm, and got angry with me, I'm not sure. They seem to be very easy to ignite. All-in-all, I'm sick of waiting, I don't want their half anymore. Just be warned, and don't do trades with this person. They were incredibly rude and defensive, their friends even joining in to pitifully try and support them.

Mar. 2nd, 2012 at 11:43 PM poizenkat WHO: Falvie WHERE: http://www.furaffinity.net/user/falvie WHAT: Valentines day single character commission for my partner, Thornbeast WHEN: February 11th, it was agreed to be finished the day before valentines day. Was instead finished March 1st. PROOF: http://i.imgur.com/NiY8O.png EXPLAIN: She posted a journal about couples commissions. I asked in note about a private commission with a single character to be done the same day as the valentines day commissions, as it was a gift for my partner for valentines day. She accepted and we both agreed to payment at completion. I decided to ask her to say it was from my second account, which is linked to my partner's commissions account http://i.imgur.com/bJy4V.png then she had told me that she would finish it the next day instead. The day came and passed with no acknowledgement from Falvie, so i proceeded to ask her about it a bit later http://i.imgur.com/cPex3.png That was fine, she seemed really sweet for a while. I was a bit frustrated, but it was okay with me.... Then comes her posting a journal for a stream. She said that she will finish some owed commissions and be TAKING ON MORE on the stream http://i.imgur.com/pK918.jpg . Ended up with her seeming to not really finish many if any of the outstanding commissions and to just be taking more and more money from others. I asked her if she would be finishing my commission as she had said she would, and while complaining about it being late and saying how tired she was... she ended up sketching it. I had asked at this point for her to instead do the Spring form of this character instead of the winter form; http://www.furaffinity.net/view/6921917/ she agreed and said she would do that in the coloring stages. The next day she streamed and said that she will only finish outstanding commissions if they get ANOTHER slot IN STREAM. http://i.imgur.com/nKMLO.png so I had to chase her for a slot, and I was quite lucky to get one too since she's usually hard to catch a slot from. Sadly my laptop has been having issues so I couldnt cap everything, but whenever I would ask for a correction she would say she would do it and NOT do it or she would complain. My partner sent the payment for me, as I was having paypal issues. I can get a screencap when she is around if anyone would like. I asked her to fix the colors on the character and make them more gray, she complained and said that she would do it later and that it should be close enough now anyhow (its supposed to be a very dulled down character in general). I also asked her to make the gradients less smooth and kind of spiked out like in the reference. She agreed, but never fixed it. Edit: These markings were quite clear on the reference I had given her in the note at the beginning of the commission. The things were what she had missed, and not a change that I had neglected to tell her. These things were not mentioned until she had been coloring them, as they were color related and I could not have anticipated her skipping over them. As well as that, the change from winter to spring form (adding the vines and flowers) were made at the beginning of the commission around the time she had begun the sketching stage if not before /Edit I then asked her if it was possible to make the eyes a bit more orange and she complained and refused to do that as well. I also asked her to fix the face markings and she replied with this; http://i.imgur.com/7MYN3.png since I was getting fed up and did not want to deal with her anymore, I decided to play along. I found this extremely rude, however. She also rushed when fixing it and it shows in the piece. http://i.imgur.com/lk7c3.png She ended up forgetting the vines and flowers on the character. This she decided to make up for with a quick sketch instead of fixing it (I would have rather she fixed it, however.) http://i.imgur.com/Lddw1.png either way, I do appreciate the gesture and was happy that she made up for the mistake. As she was drawing the sketch, someone had asked her about their commission. Falvie was EXTREMELY rude to her. I can provide screenshots if they are wanted, but this is for that commissioner to post and not me. Hopefully her entry will be accepted soon, because I was horrified at Falvie's behavior. She had basically said that she knew she was unprofessional and did not care that she would lose customers for it. She did not seem to care at all about the people whom paid her or will be paying her to do her job and called the user a scammer for being disappointed for waiting so long. This was as she was streaming for me, so it was extremely uncomfortable to be caught in the argument. (Edit: http://artists-beware.livejournal.com/574006.html ) Finally everything was done and the image was posted. I was happy with the picture (other than the rushed fixing of the face markings), and actually still find it beautifully done regardless of the problems i have had with her. I had thought that I was done with her at that point. Someone called the character male in the picture and I corrected them happily. No problem, it happens all the time right? Someone else then said that falvie makes "the weirdest shit look awesome" so I replied saying something similar to "Well, I think Thorn is always awesome 8P" And then... when I looked to see the picture again I realized that Falvie had hidden all comments I left (even me complimenting the artwork) and said to the second person i mentioned, "Nevermind them. I have to make things look awesome, otherwise it wouldnt be fun!" or something similar to that. I asked her why she had hidden my comments, as they were not hostile or anything (maybe one could be taken as such, but the others?) and she deleted the submission. In my confusion I asked her why she deleted it on her page and had said that if I had done anything to anger her then perhaps it would be okay for her to repost it at least for my partner's sake? a few minutes later my partner went on Falvie's page to see this; http://i.imgur.com/yNLc1.png with the link to this; http://i.imgur.com/b62gN.png I was confused and insulted that she would do such a thing, but I had hoped it was a coincidence. I commented again after she had stopped spamming her page, because I had just wanted an answer to my question. She then proceeded to spam her page AGAIN as seen here; http://i.imgur.com/7m7cu.png and then she posted a journal soon after. I dont know if this is a coincidence, but it was RIGHT after, so it is possible it has to do with me. If it does not, then I apologize for assuming; http://i.imgur.com/Ouba7.png (Edit: yes, this does have nothing to do with me. My apologies.) Here are some other relevant journals I have screencapped; http://i.imgur.com/Zkf9k.png Edit: for clarification's sake, she OFFERED the commissions to be done the day before valentines day. This is evidenced in one of the journals in the link directly above. I was told to note her, as this was supposed to be a private commission. As well as that, Thornbeast's reference sheet very clearly showed the cheek markings as linked above where it was mentioned. Edit: She posted a public apology...saying that I hurt her and could have dealt with this privately. If this were possible then she would have replied to my question and not blocked me (as I see I am blocked now.) I cannot accept such an insincere apology as this. Instead of apologizing, she had "called me out" on "hurting" her instead of apologizing. Not only were both my accounts blocked, by my partner was blocked as well. Edit: As I am blocked by Falvie, I would like to apologize to her here. Though you have made some terrible decisions (in my personal opinion) you do not deserve the harassment you are getting. I sincerely apologize for the troubles and harassment this has caused. I would also like to apologize for being a demanding customer. Saying no would have been okay with me. It may have annoyed me a bit, but being a traditional artist I understand how hard it is to correct some things. I did not mean for this to happen, as all I was doing was leaving a "negative review" of sorts. I had no idea that this would blow up into the mess it is. I am very sorry. All in all, this artist has a lot of potential as a commission artist. She has lots of talent and can finish art in good time when she actually gets to doing it. Problem is, she has a terrible attitude and I wouldnt recommend commissioning her outside of quick IN STREAM commissions or for any complicated characters that will have things that may need correcting. I am happy with the art she had given me, but not the missed deadlines and general unprofessional attitude as well as complete disregard for paying customers. I apologize if anything is confusing or horribly misworded.

Feb. 15th, 2012 at 9:57 AM salty_dog Im not really happy about having to go as far as posting here, but im not really sure what to do anymore with this situation. :c WHO: Sasha_tanaka and Terraformer, WHERE: http://www.furaffinity.net/user/sashatanaka/ http://www.furaffinity.net/user/terraformer/ WHAT: Sold an original piece of artwork via auction on FA in November 2011. Buyer paid via Paypal and was friendly. Artwork was shipped and confirmed delivered. January 2012, charge-back issued saying payment was not authorized and payment for the artwork was taken back as well as a case opened on Paypal. Buyer says they did not initiate charge-back. Submitted evidence to Paypal of valid transaction and proof of delivery. Weeks later got another email from Paypal saying charge-back went through. Called paypal via buyer's request and Paypal said that they are working with the credit card company to show that it was a valid transaction but will take 75-80 days before the credit card company will get back to Paypal. I gave the buyer two options with two weeks to do one of them, either send the original artwork back or pay me the money owed. Buyer says they don't have money to pay me the money they owe but they are getting a tax refund check and that they'll have the money on the 28th of February which is 6 days outside the two week time frame I gave. WHEN: November 1st, 2011 - Artwork bought and paid for. November 8th, 2011 - Artwork Shipped. November 12th, 2011 - Artwork delivered and confirmed via delivery confirmation/tracking. January 24, 2012 - Email received from Paypal about buyer issuing chargeback and that transaction was not authorized. $55 taken out of my Paypal account. Febuary 8th, 2012 - Chargeback authorized by Buyer's Paypal and Credit Card company + $20 fee for this on top of the $55 that was charged back. Paypal talking with buyer's Credit Card company but will take 75-80 days for any word from buyer's credit card company. Gave the buyer two options and two weeks to do one; either send the artwork back to me or pay me the money owed ($55). Febuary 14th, 2012 - Buyer says they won't have money until 28th of Febuary which is 6 days after the two week deadline. PROOF: Last year (2011) at the end of October I did an auction on FurAffinity for the original artwork I did in traditional mediums (seen here: http://www.furaffinity.net/view/4716757/) of a Cheshire Cat. The winning bidder was Terraformer (the boyfriend) and Sasha_tanaka (the girlfriend). I mainly spoke with the boyfriend via note but he was talking to me about the original artwork for his girlfriend and she was the one who would be sending me the money via paypal. This was back on November 1st of 2011. Here's a screenshot: http://img.photobucket.com/albums/v130/salty_dog/CheshireCatBought.jpg The final amount for the original was $50 + $5 for shipping, making a total of $55 to be sent to me via paypal. Great. All was good, got the payment and confirmed the shipping address. Here's a screenshot of this: After that I created a label via paypal with Delivery confirmation service; screenshot: Proof of delivery: Come January 24, 2012, I got this alarming email to which I responded promptly with the above screenshots, info and tracking information (showing the artwork had been delivered). Screenshot of the email: Here's my correspondence with the buyer and his girlfriend after I got that email: I waited for paypal to update after I gave them evidence of everything. Its been a few weeks but then I got an email today (Feb 8, 2012) with this: and this in my paypal (with an additional $20 fee tacked on to the $55.): I noted Sasha_tanaka again about this. I called the Paypal number she gave me and Paypal said they have submitted all evidence of a valid transaction to her credit card company and that basically it will take 75-80 days before the Credit Card company will get back to them. While I was on the phone the representative was able to reverse the $20 fee but im still out the $55. I told her she has two options and initially one week (agreed to max of two weeks) to do one of them or posting everything up on Artists_Beware: I got this note (Feb 14, 2012) saying she can't pay until after the deadline I gave her. Since she told me that she will not be able to pay and seems unwilling to send the artwork back by the deadline I gave her, I am now forced to take action - make a posting here to A_B. At this point she has the original artwork for free and Im out $55 and the artwork. Im not really sure what to do at this point. I've been trying to give Sasha the benefit of the doubt but im getting to my wits end. I would just like to get the artwork back or the money im owed for the original artwork. EDIT 2/16/2012 I received this note today: EDIT [2] 2/16/2012 She sent me an echeck via paypal a few minutes ago: along with this note: http://img.photobucket.com/albums/v130/salty_dog/Beware/9.jpg EDIT [3] 2/17/2012 A journal that Terraformer posted about the situation: and I received this note from Sasha; I never received the email she's referring to. I have posted everything I received and sent. I felt this was also relevant: http://img.photobucket.com/albums/v130/salty_dog/Beware/Journal3.jpg EDIT [4] 2/17/2012 Sasha just posted this journal: Ill let you know when the echeck clears and then this can finally be marked as resolved. EDIT [5] 2/17/2012 Here is the log from the resolution center showing that I provided tracking information for the dispute: The echeck cleared today - Febuary 23rd, 2012 This can be marked as resolved. EDIT [8] 3/7/2012 I got an email saying that the credit card company had reached their decision (which thankfully didn't take 75-80 days) and sided with the buyer, so the chargeback did infact go completely through. I just want to put this here to show that I am not getting paid twice or anything. If I had gotten paid twice (if the credit card company had sided with me) then I would have of course refunded the second $55.

Feb. 2nd, 2012 at 7:55 PM lolitaofthevoid WHO: Stellary/MuffinButton, via SpaceInvaders WHERE: http:///furaffinity.net/user/spaceinvaders WHAT: A refund for a flash-coded ref sheet WHEN: July 2nd, 2011 PROOF: - original paypal receipt http://i120.photobucket.com/albums/o176/GothicLolita66/refundnotes.png - The notes between Alex and I, and the one I sent to Stellary. http://i120.photobucket.com/albums/o176/GothicLolita66/notes1-1.png - screencap of my outbox, showing that my note was read. Orange marks near the first note to SI and the one to Stellary. EXPLAIN: I ordered a ref sheet from them in July. There was a bit of an argument because their journal had said "send payment within twenty-four hours of claiming your spot", so I sent it after I requested one. Stellary and Alex got upset with me as they had not discussed it with me before I sent it, but apologized and said that yes, I could have a slot since I paid. I apologized for misinterpreting their journal, and all seemed well. It was my error, please do not judge me badly for it. I was overexcited and I made amends. Near the end of July they posted a journal stating that they would be willing to issue refunds, though, for those who wished it. Proof: http://www.furaffinity.net/journal/2564103/ I waited until November, with still no sign of activity. I sent the account a note (they asked not to be messaged on the personal accounts about them) asking for one on the 15th. Alex told me to speak with Stellary about it. I sent her a note, asking for a refund, letting her know Alex had pointed me to her. She read the note, but never replied. (note screenshots are up top under Proof, they're a little bit small) I don't want to start a fight, and I know they already has posts about the sheets, but I didn't want to necromance them back to life. This is my first AB. I know that times are rough for almost everyone, believe me I understand, but it doesn't look like they are ever going to be completed. I do want to say that I appreciate Alex responding to my notes and being kind ^^ Edit: Including both, since they did split the payment. Edit: Alex was super-nice and is gonna send me his half. Thank you Alex! Edit: Sent Stellary a new inquiry note. I will update if it gets read or I get a reply. (unread, journal posted, see below) Edit: After reading this journal, I sent her an actual email: Email Here Edit: She replied promptly. -Email Response- Edit: I got Alex's refund in the mail today. =] Feel free to remove him! Thank you Alex! Edit: She moved accounts again, to Muffinbutton. Be sure to watch out for that account as well.