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Everything posted by Eden
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Could be the OP submitted here then spoke to the artist. They submitted here Jan 12 at 2 pm my time, but the upload from the artist was done at 11 pm. OP hasn't logged in to the site since early Monday.
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Oh gosh. Almost all of their examples are full body with feet, so I definitely feel the image isn't like what was shown. I also spy them adding on the Paypal fee, yikes. Edit: We downgraded this as you ultimately didn't bring up the issues with the artist, but the lack of full body is definitely a deviation from what they tend to produce.
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Changed Resolved to Yes
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Never received my art, PayPal have sided with the artist
Eden replied to Geekabilly's topic in Advice for Commissioners
Credit cards if you've got them. They add an extra layer of protection if Paypal fails you. -
I only have three comic projects under my belt, so there are probably more experienced individuals out there. I know @zenia was (is?) working long term as a comic artist for someone. But your best course of action is to sit down yourself and figure out how much of your story you want into a comic. You can't jam a lot of action into a single page, and comic page counts rise a lot faster than clients realize. It would be best to further break down your project into scenes. For example a recent client provided me a four page story, and that translated to about 7 pages of comic work. That was with us trimming some things out/ cutting dialogue. Expect to pay between $150 - $500 a page depending the artist, and I would advise against going with just the cheapest person. Watch the artist. For some comics are very daunting, so I would avoid paying all up front unless you really trust the person to get to work. This is assuming you don't intend to make money from it, but if you do some may charge more if you intend to print and publish. How you want to commission each page or in batches is up to you. Personally, from experience, doing batches is easier to ensure everything flows together. The client can then sit down and review a set of pages to make sure they like how the pages and dialogue flows, and characters look consistent. Before you commit to anyone I would suggest to shop around and ask questions. Make sure how someone works is something that makes you feel comfortable. Do they offer edits? When do they offer edits? Do they offer preliminaries? Do they do scripting for you? (Or do you have to provide scripts.) Do they take payment plans? Ect. Don't be afraid to ask questions. Someone who has a lot of experience working with large, long term projects will understand that clients are putting a lot of faith in them.
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Never received my art, PayPal have sided with the artist
Eden replied to Geekabilly's topic in Advice for Commissioners
Unfortunately, there's not much you can do beyond going public. (Please bear in mind not to post their name in this thread.) The moment the claim started going south, the proper thing to do would have been to call Paypal. They are much more efficient once you are talking to a live human being. Your only other option is to file a chargeback through your credit card, but that's not possible if you didn't pay with a credit card. -
Generally if you can provide proof of the item being delivered you have a decent shot of winning. We're sorry the holidays had us delayed. Has this resolved yet?
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1. You can most certainly make a post on this person. However, before you do that I would either set a deadline for completion or a deadline for a refund first. It doesn't sound like they take commission work all too seriously (especially at that price), and you may be in limbo indefinitely unless you really put your foot down. 2. The second one also is going to require an ultimatum. Are they reading your notes at all or are they unread? Either way, tell them communication needs to improve or you'd like a refund. Also you left the artist's name in the second situation. Please remember all posts are to be anonymous.
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Aannnd then they take the most unprofessional route ever by forcing a piece on you that you already made clear that you didn't want. The audacity. So from a 10 11 year freelancer, I have some advice for Jazz-o: When you take someone's money you're a business. When your client states they don't want the work anymore you stop and give them their refund. Even if it's in partial payments, you give them their refund. How you handle the collab payout is between you and the artists, but since you dropped the ball, you deliver the funds. You are responsible for providing WIPs. It is not the client's job to ask you to do yours. I see the queue isn't clear and yet more commissions are being piled on. Stop. Adding more work when you've got a backlog is a great way to invite 100% justified chargebacks. Up your prices and take on less work. Jesus, $50 for a full body with a background? No wonder they're backlogged.
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Unfortunately, OP has notified us that Mastercard has sided in the artist's favor. Mastercard has a 120 day filing limit.
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Changed Resolved to Yes
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If they took extra money then it's a chargeback. Call PayPal. Never use their online system. At the very least they'll remove the chargeback fee. Offer proof the client accepted the images. They either had no intention of paying or they used a CC they had no authorization to use. PayPal, nor any payment processor, has the power to dismiss these. It's in the hands of the credit card company. All PayPal can do is reimburse you out of pocket.
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Changed Resolved to Yes
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Folks can blacklist for any reason they want provided it's not a protected class.
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Changed Resolved to Yes
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I absolutely would not. They're attempting to guilt trip you to send over art that they knew they couldn't afford. It's not your problem if they don't get it by Christmas. Tell them no, stand firm. Don't justify or argue with them. Just tell them how much is due and leave it at that.
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Changed Resolved to Yes
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Sure! That's a good idea. :)
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It's all good! I'm vision impaired myself, so I feel you. You struck gold though so thank you!
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The thread was pretty long, with about five pages containing other artists' information. Managed to dig out and censor the posts. Looks like he's made a habit of sending something to get PayPal to side in his favor. Let me get the tags updated.
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We will not be giving out people's home address.
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Yeup, in judging by the email it looks like the artist provided something that caused Paypal to claim the service was done. The unfortunate thing is that it could be OP getting something for approval. I'm hoping OP will be able to send the resolution center caps, because gosh, it's so weird.
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Submit what's relevant and remove idle chit chat.
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Beware: London/Vani/Vanimute/Vanilla Kitsune
Eden commented on InklopBunny's record in Artist Bewares
Changed Resolved to Yes
