Mochi

Around April I posted a thread on toyhouse asking if anyone could do a custom of my stardew valley character. Thyouo posted their art examples and seeing as I really liked what I saw, I reached out to them. We discussed the details and I paid for the custom on April 21st 2019 as shown by the invoice down below. However after three months of radio silence I was beginning to get worried, so sent I message asking for an update. At first we discussed me getting a refund, but at Thyouo's suggestion, I opted for them to finish my custom instead That was the last I heard from Thyouo. I've tried reaching out by sending them a message on toyhouse and via email but I haven't got any response. ive also tried contacting them on insta where theyre active but having gotten a response. At this point there's nothing I can really do. I missed the window to do a paypal chargeback because it's been 7 months and it looks like Thyouo is dead on all of their accounts. All I can do is warn other people in case Thyouo pops up again.