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Eden

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Everything posted by Eden

  1. Being pedantic about terminology doesn't help your desire to not be seen in a negative light by third parties. Regardless of whether or not the police have been involved doesn't change that Sarah is out both product and chargeback fees. It's ethically theft. Your post dances around whether or not you actually attempted to contact Sarah to send it back. The onus was on you as much as it was on her, especially since she was claiming to be blocked by your parties via Telegram. Edit: And after seeing your list of demands, I can say as an artist in this fandom, not an administrator/ owner for this site that this is horrible behavior on your behalf. Now as the owner of this site: We do not remove posts. The ability to remove posts isn't even on for users. You will receive a RESOLVED tag which is listed prominently in green. The beware tag will remain, and only Sarah can decide if she wants it gone or not. If I find out her suit was being held hostage until the beware tag is removed, then I will fight tooth and nail to keep it and to keep this site updated about your demands. For now this post is being locked since you two are working something out. I will await to hear from Sarah only concerning issuing a Resolved tag. If for whatever reason the suit is delivered and Sarah hasn't updated us/ the post in 2 weeks, please contact either Xai or I with proof and we will issue the tag by default.
  2. To be very blunt: that's a lot of words to say you've got both your money and the product. Sarah is well within her rights to say you've committed theft because you have. Please post proof of your good faith efforts to resolve this as it would be appreciated. However no resolved tag will be issued until Sarah confirms her suit is back to her safely and in a condition that allows for resale.
  3. Two comments have not been posted as they require review by staff. Please remember that all submissions to this site are reviewed by a live person. Making multiple comments will only slow down the review process. Furthermore, if anyone has a claim of someone using a different alias we will happily update the tags after the claims have been investigated. To expedite this process, as we are volunteers, please include proof when claiming a new alias belongs to someone. Proof is: same name, same art, same email address. I will be unavailable for the next 72 hours, so anyone with information can contact Armaina, Rikki, Xai or Sno.
  4. Changed Resolved to Yes This was resolved in queue. Paypal refunded the client.
  5. Changed Resolved to Yes post is also unlocked
  6. Changed Resolved to Yes
  7. Chesta has informed us that the client has been sent a refund. As per our policies, we don't issue resolved tags until the submitter contacts us. We've reached out to the submitter to verify the refund, and if they do not respond in two weeks we will issue the resolved tag. Unfortunately, due to the fact that the "highlighter" tool allows the text below the censor to be seen on some screens, Chesta's comment with the refund has been set to hidden to protect the OP's irl name. Lastly, Chesta: I'm sure Rikki has replied to your message, but I'll just leave a public one for everyone's benefit. All comments are moderated and manually approved. Most of our staff operate in the daytime hours, so please allow us 24 hours to review something before contacting a mod. We are a volunteer team with mostly everyone having daytime obligations. If you can still see your post or comment, then that means it's still in queue. If it disappears and is no longer visible, then that means it's officially hidden. Since everything that needs to be said has been said, I'm locking this post until OP has had a chance to respond to my PM.
  8. Howdy! This is covered in item 1 of the Submission Guidelines. We do not accept proxy posts. For anyone reading this topic please take the time to review the guidelines. We put them together to save us and you time. There are no exemptions to them, and we mention numerous times on our submission form that posts that do not comply with them will be rejected.
  9. After much discussion with our staff we've ultimately decided to accept this as a Caution post. However, given that the artist has left this is only being approved as a "paper trail" of sorts in case they resurface. If anyone reading has a new incident to report: submit a new post. If anyone is coming to report on a new username, please contact a mod. Be sure to include concrete proof they are the same person. Proof is: Same email. Same art in current and old galleries. Same irl name. Proof is not: Similar style. "Types the same". Hearsay.
  10. Eden

    Beware: Hi-Ku

    Changed Resolved to Yes
  11. Bewares are reserved for posts where you are actively owed money. Since you got your money back, albeit via PayPal, it was automatically dropped to Caution.
  12. Thank you! We had already discovered that alt while investigating the Toyhouse claims. The tags have been updated as of yesterday. 🙂
  13. A comment was not posted because it contained inaccurate information. In checking the ToyHouse ownership logs for the characters in question, it's obvious that these are the owners Beau sold the characters to. They are not alts or aliases for Beau.
  14. We've got this approved, but as a heads up: you should file a dispute and escalate to a claim while you can.
  15. Changed Resolved to Yes
  16. Changed Resolved to Yes
  17. Tags have been updated. The comment concerning it was not approved, as we've already stated once that we will not be allowing unrelated drama. We are a business community.
  18. Changed Resolved to Yes
  19. I apparently forgot to set a reminder for this, so a WHOLE YEAR LATER, this is free.
  20. It always confuses me when people request deletion despite the fact that they have to scroll past "posts are not deleted" before they can even read the content. At any rate, I'll be closing comments since this is resolved. OP, if anything develops please contact Xai or me and we can reopen.
  21. This post has been marked as resolved. As a sign of good will, I have removed the beware tag despite the Artist's behavior warranting it stay post resolution. We are happy to hear you got your art.
  22. Changed Resolved to Yes
  23. It is. It doesn't matter if an individual posts it publicly or tell clients privately that they owe the fee. Paypal will act on any proof provided to them. Usually the first step is the user has the F&F option disabled. If it's bad enough, then the account gets frozen and any funds inside of it are notoriously difficult to recover. https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#accepting-payments
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