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Pepapen and her husband, Posepedia, had opened for collaborative commissions on March 27, 2021. I managed to get a slot for a single commission. Pepapen contacted me soon after, letting me know that the pair had accepted my submission for a commission. Here is the correspondence Pepapen and I had, coming to an agreement of terms for a single full body commission at $150 USD: Here is the proof of payment for the commission: About a little more than a week later, I was contacted by another individual with the handle Lainebrary on DeviantArt, who was messaging previous clients of Posepedia and Pepapen with compelling proof that the artist had been found to trace artwork. This prompted me to look for myself on one of the artist's webpages, where I found that I had been blocked by both Posepedia and Pepapen. As that had been the only method I knew to contact them at the time, I checked with an associate of mine to see if they were able to view their page for themselves. They found that they did have access to their DeviantArt page and decided to message them on my behalf: A few minutes after sending this message, both Pepapen and Posepedia had deactivated their DeviantArt accounts. As the website was the only way I had previously contacted them, I had no other known way to get in touch, short of emailing the PayPal address. However, because of the sudden closure of the account, followed by other accounts that could be found by searching their usernames on a search engine, I decided to go through PayPal to begin filing a claim. It was around this time I received this email from Posepedia through a previously unknown email: I do not have my email publicly available, so I took this as legitimate, since it is associated with my PayPal. I was offered a refund by a certain date, which has now passed and was not returned, and I have received no additional correspondence, even after replying to them and asking for the refund. As such, I have kept the claim with PayPal open and am now awaiting PayPal's ruling on the matter. While I have personal feelings on this matter, I wanted to present objective facts about my situation separate from them. With no communication, I feel it is appropriate to demand a refund, which has not been met as of the time of writing.
Back in August of 2019, My partner Lainebrary and I purchased this set of adoptables for their ABs; $125 each. The transaction went incredibly smoothly, and Pepapen was very quick and professional to deliver files; even going so far as creating additional files for us when asked for separate .pngs for the fullbodies / portraits. April 3rd, 2021; I was browsing Pinterest and I came across an art piece that feels oddly similar to my character, Blessing; and when I overlaid them, it became incredibly clear that this wasn’t just a reference, there was a direct trace. I spent the next hour and a half, in tears, tearing through the internet with image searches to try to find which image came first; the adoptable, or this bust piece I found on Pinterest. Spoiler; it was the portrait I’d found, which pre-dates these two adoptables by two years. You can find it here, time-stamped December 26, 2017; two years before the adoptables were created. https://monappy.jp/picture_places/view/22490 I reached out to Pepapen immediately seeking recourse. The emails are as follows; In the emails, my demands to fix the problem where as follows; A public post on your art and social media accounts admitting that you traced. With this, I would like to see you come clean on every piece that was traced or 'heavily referenced'. Track down the people who paid you for these works or adopts, and offer them a full refund or a redraw. Reach out to the artists whose works you've stolen. A full refund on these designs. Within a day, all of my demands were met.